What users are saying about
51 Ratings
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Score 7.1 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

Cisco Webex Events

WebEx is well suited for a no hassle way to do an online training or tutorial that requires users to learn about software or a website on the computer. WebEx is not really suited for a simple meeting that only requires voice (phone call). It is also not suited if participants need to share a mobile application from a mobile device.
Marcus Manderson | TrustRadius Reviewer

Communique Conferencing

Communique Conferencing would be best suited for mid- to large-sized organizations that require reliability, scalability, and high data security. They can definitely support large-scale events that are customized to reflect the event's brand and objectives. You can go the self-service route or engage their project team as much as you need.
Communique Conferencing is less suited for small, basic Zoom style events.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Cisco Webex Events
5.6
Communique Conferencing
Dashboards
Cisco Webex Events
5.9
Communique Conferencing
Data exportability
Cisco Webex Events
5.3
Communique Conferencing

Performance & Compatibility of Online Events Software

Cisco Webex Events
6.2
Communique Conferencing
High quality audio
Cisco Webex Events
7.3
Communique Conferencing
Mobile support
Cisco Webex Events
5.2
Communique Conferencing

Online Meetings / Events

Cisco Webex Events
7.0
Communique Conferencing
Calendar integration
Cisco Webex Events
7.0
Communique Conferencing
Record meetings / events
Cisco Webex Events
6.6
Communique Conferencing
Slideshows
Cisco Webex Events
7.2
Communique Conferencing
Event registration
Cisco Webex Events
7.4
Communique Conferencing

Online Events Collaboration

Cisco Webex Events
6.7
Communique Conferencing
Audience polling
Cisco Webex Events
6.9
Communique Conferencing
Q&A
Cisco Webex Events
6.4
Communique Conferencing

Online Events Security

Cisco Webex Events
7.1
Communique Conferencing
Participant roles & permissions
Cisco Webex Events
7.0
Communique Conferencing
Confidential attendee list
Cisco Webex Events
7.3
Communique Conferencing

Online Events Marketing

Cisco Webex Events
6.0
Communique Conferencing
Branding options
Cisco Webex Events
5.9
Communique Conferencing
Integration to Marketing Automation
Cisco Webex Events
6.1
Communique Conferencing

Pros

Cisco Webex Events

  • For users that have never used WebEx, the interface is very user-friendly and easy to adopt.
  • WebEx allows for both facilitators and attendees to engage with one another via various methods (chat, questions, surveys, etc.).
  • The ability to record your session for those unable to attend is excellent. The videos that are captured are high quality.
  • WebEx integrates directly with a large number of learning management systems, which is great for tracking training items for attendees.
Brennan Andrews | TrustRadius Reviewer

Communique Conferencing

  • Experienced and responsive project management team
  • High-quality technology
  • Tailored vs. cookie-cutter solutions
Anonymous | TrustRadius Reviewer

Cons

Cisco Webex Events

  • It would be nice if Cisco Webex Events allows us to playback the seminar on mobile devices.
  • And the booting time is high compared to Cisco Webex Meetings. Depending on the internet speed and other factors, it varies. Sometimes it takes 2minutes, which is frustrating.
Anonymous | TrustRadius Reviewer

Communique Conferencing

  • Nice to add personal agenda, which is on the roadmap this year
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Events

Cisco Webex Events 8.0
Based on 1 answer
It is a great and reliable platform
Marcus Manderson | TrustRadius Reviewer

Communique Conferencing

No score
No answers yet
No answers on this topic

Usability

Cisco Webex Events

Cisco Webex Events 8.2
Based on 5 answers
The product is stable and provides great meeting experience during large events or corporate town halls. Users can join instantly from any device without any hassle and bustle. This is quite convenient currently since many employees are on the move or work form home.
Anonymous | TrustRadius Reviewer

Communique Conferencing

Communique Conferencing 10.0
Based on 1 answer
Usability is critical with virtual events both for our team to set up and administer as well as for our attendees. Communique Conferencing is easy for our team to administer. We survey our attendees during and after virtual events. The feedback regarding usability is very positive.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cisco Webex Events

Cisco Webex Events 10.0
Based on 2 answers
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Marcus Manderson | TrustRadius Reviewer

Communique Conferencing

No score
No answers yet
No answers on this topic

Performance

Cisco Webex Events

Cisco Webex Events 10.0
Based on 2 answers
Fast, reliable, and consistent performance
Marcus Manderson | TrustRadius Reviewer

Communique Conferencing

No score
No answers yet
No answers on this topic

Support Rating

Cisco Webex Events

Cisco Webex Events 8.6
Based on 6 answers
Since it is cloud hosted, it stays in Cisco data centers, and they have been very reliable. That doesn't mean they don't have issues--all services do--but when they have, we had lots of communication and they were very proactive and made sure all of our issues were resolved.
Anonymous | TrustRadius Reviewer

Communique Conferencing

Communique Conferencing 10.0
Based on 1 answer
The Communique project team is
  • Knowledgeable
  • Responsive
  • Willing to go above and beyond to make our events successful
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Webex Events

Cisco Webex Events 8.0
Based on 2 answers
The implementation process was fairly simple and straightforward
Marcus Manderson | TrustRadius Reviewer

Communique Conferencing

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Webex Events

We have now started using Zoom as it is relatively cheaper and also people are now more used to it as for small group meetings, this is preferred tool in our company. License to host Cisco Webex Events is limited to only HR department or senior executives in our company, hence for more formal events this is preferred tool.
Anonymous | TrustRadius Reviewer

Communique Conferencing

We found out the hard way that there's a lot of smoke and mirrors in the virtual event space. We had no idea the level of proper vetting we should have done before hosting a client event with our reputation on the line.
  • Support: The PM was located in our time zone and way more responsive.
  • Platform: It's hard to assess platforms on one 60-minute demo. When it came down to hosting a virtual event there were a lot of limitations with the other platforms (e.g., no ability for booth reps to proactively chat with visitors, no ability to search for other attendees, no ability to send broadcast messages to communicate to attendees during live days, etc.). Communique Conferencing had all of these and was easy for attendees to use.
  • Data security: We are a financial firm, so data security is huge. We did not realize the lack of basic attendee data security with some of the other platforms until our IT team performed and assessment. Communique Conferencing was one of the only platforms that passed.
Anonymous | TrustRadius Reviewer

Scalability

Cisco Webex Events

Cisco Webex Events 9.0
Based on 1 answer
The scalability is really easy
Marcus Manderson | TrustRadius Reviewer

Communique Conferencing

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Webex Events

  • We are currently only using Webex Events for webinars with external clients or stakeholders, since it is too cost prohibitive to use it internally.
  • Webex Events is cost prohibitive even for use with only external users, given that there are similar tools with similar functionality at lower price points.
  • Webex Events has enabled us to reach users far and wide, but is not unique in its ability to do this.
Anonymous | TrustRadius Reviewer

Communique Conferencing

  • Higher attendance - Extend the geographic reach of our events
  • Wow factor - Position our firm as leading edge
  • Thought leadership - The webinar component helps deliver engaging presentations
  • Analytics - Everything is tracked for amazing metrics
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Events

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Events Editions & Modules

Edition
Starter$13.501
Business$26.951
  1. Per User Per Month
Additional Pricing Details

Communique Conferencing

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Varies

Communique Conferencing Editions & Modules

Additional Pricing Details
When it comes to a full-scale virtual event there is no out-of-the-box or one size fits all solution. Every client virtual conference is different and there are dozens variables depending on your particular goals, content strategy, engagement needs and requirements. Pricing typically includes (a) the license for the hosted virtual event software that provides highly customized and engaging environment (b) project management and set up support (c) webcast presentations (d) 3rd party integrations (e) dozens of other options. Enterprise plans are available to host multiple events.

Rating Summary

Likelihood to Recommend

Cisco Webex Events
6.4
Communique Conferencing
10.0

Likelihood to Renew

Cisco Webex Events
8.0
Communique Conferencing

Usability

Cisco Webex Events
8.2
Communique Conferencing
10.0

Reliability and Availability

Cisco Webex Events
10.0
Communique Conferencing

Performance

Cisco Webex Events
10.0
Communique Conferencing

Support Rating

Cisco Webex Events
8.6
Communique Conferencing
10.0

Implementation Rating

Cisco Webex Events
8.0
Communique Conferencing

Scalability

Cisco Webex Events
9.0
Communique Conferencing

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