What users are saying about
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Top Rated
350 Ratings
37 Ratings
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Score 6.1 out of 100

GoToWebinar

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Top Rated
350 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Cisco Webex Events

WebEx is well suited for a no hassle way to do an online training or tutorial that requires users to learn about software or a website on the computer. WebEx is not really suited for a simple meeting that only requires voice (phone call). It is also not suited if participants need to share a mobile application from a mobile device.
Marcus Manderson | TrustRadius Reviewer

GoToWebinar

For professional training, I would recommend it. I'm not really certain what other scenarios this is best-suited for, as it's not very handy or practical for anything in a more casual or entertainment-based setting. So for the purposes of professional development (which again is the field I am utilizing it), I'm not really sure what else out there is better works better than GoToWebinar/GoToMeeting.
Casey Wright | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Cisco Webex Events
6.0
GoToWebinar
7.4
Dashboards
Cisco Webex Events
6.2
GoToWebinar
7.4
Data exportability
Cisco Webex Events
5.7
GoToWebinar
7.4

Performance & Compatibility of Online Events Software

Cisco Webex Events
6.7
GoToWebinar
7.8
High quality audio
Cisco Webex Events
7.5
GoToWebinar
8.2
Mobile support
Cisco Webex Events
5.9
GoToWebinar
7.6

Online Meetings / Events

Cisco Webex Events
7.1
GoToWebinar
8.1
Calendar integration
Cisco Webex Events
6.9
GoToWebinar
8.4
Record meetings / events
Cisco Webex Events
6.6
GoToWebinar
8.8
Slideshows
Cisco Webex Events
7.6
GoToWebinar
8.4
Event registration
Cisco Webex Events
7.4
GoToWebinar
8.4

Online Events Collaboration

Cisco Webex Events
7.0
GoToWebinar
8.5
Audience polling
Cisco Webex Events
7.3
GoToWebinar
8.4
Q&A
Cisco Webex Events
6.7
GoToWebinar
8.3

Online Events Security

Cisco Webex Events
7.6
GoToWebinar
8.3
Participant roles & permissions
Cisco Webex Events
7.5
GoToWebinar
8.1
Confidential attendee list
Cisco Webex Events
7.7
GoToWebinar
8.8

Online Events Marketing

Cisco Webex Events
6.0
GoToWebinar
7.1
Branding options
Cisco Webex Events
5.6
GoToWebinar
6.8
Integration to Marketing Automation
Cisco Webex Events
6.4
GoToWebinar
7.4

Pros

Cisco Webex Events

  • For users that have never used WebEx, the interface is very user-friendly and easy to adopt.
  • WebEx allows for both facilitators and attendees to engage with one another via various methods (chat, questions, surveys, etc.).
  • The ability to record your session for those unable to attend is excellent. The videos that are captured are high quality.
  • WebEx integrates directly with a large number of learning management systems, which is great for tracking training items for attendees.
Brennan Andrews | TrustRadius Reviewer

GoToWebinar

  • Good quality of audio and video during webinars. GoToWebinar uses multiple connections at the same time, which I assume is the reason for this high bandwidth. Rarely any complaints about the quality of the connection, few dropped attendees.
  • Quality of the recordings is good, and I like the fact that the original recording is on my local hard drive.
  • I've had to call support on several occasions, and I appreciate the fact that it's available 24/7.
  • The ability to have multiple organizers and presenters is well done and easy to use.
  • Letting the attendees download handouts during the session is a nice extra touch.
Ken Dwight | TrustRadius Reviewer

Cons

Cisco Webex Events

  • It would be nice if Cisco Webex Events allows us to playback the seminar on mobile devices.
  • And the booting time is high compared to Cisco Webex Meetings. Depending on the internet speed and other factors, it varies. Sometimes it takes 2minutes, which is frustrating.
Anonymous | TrustRadius Reviewer

GoToWebinar

  • Private pop-up notifications when questions are received by attendees. I sometimes miss new questions if I'm viewing the attendee list
  • Allow us to schedule a similarly themed webinar for months at a time, without all having to be listed on one landing page
  • Enable panelists to answer questions, start polls, etc. - give panelists more flexibility
Rebecca Sherman | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Events

Cisco Webex Events 8.0
Based on 1 answer
It is a great and reliable platform
Marcus Manderson | TrustRadius Reviewer

GoToWebinar

GoToWebinar 6.4
Based on 2 answers
Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem.There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
Samantha Safin | TrustRadius Reviewer

Usability

Cisco Webex Events

Cisco Webex Events 8.0
Based on 1 answer
It is a consistent and reliable platform.
Marcus Manderson | TrustRadius Reviewer

GoToWebinar

GoToWebinar 8.5
Based on 101 answers
GoToWebinar is a little bit difficult to learn how to use. I believe it was designed by engineers and not by an end-user experience expert. I would recommend having a techy person on your team handle the set-up and all the integrations you need for GoToWebinar. There are plenty of helpful video tutorials on YouTube. Still, if you're the type of person that finds it difficult connecting multiple pieces of software to work together in automation, then it may be best to outsource or delegate that task.
Andy Ryan | TrustRadius Reviewer

Reliability and Availability

Cisco Webex Events

Cisco Webex Events 10.0
Based on 1 answer
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Marcus Manderson | TrustRadius Reviewer

GoToWebinar

No score
No answers yet
No answers on this topic

Performance

Cisco Webex Events

Cisco Webex Events 10.0
Based on 1 answer
Fast, reliable, and consistent performance
Marcus Manderson | TrustRadius Reviewer

GoToWebinar

No score
No answers yet
No answers on this topic

Support Rating

Cisco Webex Events

Cisco Webex Events 8.0
Based on 1 answer
Support is great. Customer first attitude.
Marcus Manderson | TrustRadius Reviewer

GoToWebinar

GoToWebinar 9.2
Based on 2 answers
No answer on this topic is available.

Implementation Rating

Cisco Webex Events

Cisco Webex Events 8.0
Based on 1 answer
The implementation process was fairly simple and straightforward
Marcus Manderson | TrustRadius Reviewer

GoToWebinar

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Webex Events

Cisco Webex Events never adapted or innovated so that's why I switched us to Zoom. The price difference, customer service, and functionality are like night and day. The cloud recording and registration options are so much easier and intuitive compared to Cisco Webex Events. After being a customer of Cisco Webex Events for over 8 years, I thought they would care when I told them I wanted to cancel our account but they never did. My only regret is that I didn't leave for Zoom earlier.
Anonymous | TrustRadius Reviewer

GoToWebinar

I had tried one or two alternatives to GoToWebinar before we went with them and we choose GoToWebinar because it was very easy to use, had a lot of automated actions to increase attendance, it was easy both for us and the users, and in general, it did everything we needed in a webinar.
Alex Chaidaroglou | TrustRadius Reviewer

Scalability

Cisco Webex Events

Cisco Webex Events 9.0
Based on 1 answer
The scalability is really easy
Marcus Manderson | TrustRadius Reviewer

GoToWebinar

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Webex Events

  • We are currently only using Webex Events for webinars with external clients or stakeholders, since it is too cost prohibitive to use it internally.
  • Webex Events is cost prohibitive even for use with only external users, given that there are similar tools with similar functionality at lower price points.
  • Webex Events has enabled us to reach users far and wide, but is not unique in its ability to do this.
Anonymous | TrustRadius Reviewer

GoToWebinar

  • If you're selling high ticket items on a webinar, GoToWebinar is a great platform to use.
  • As you increase the number of attendees, so does your monthly price. Essentially you're paying $1 per person on the lowest plan per month.
  • I think that the pricing plans are outdated since the number of attendees does not cost more to the software provider.
Andy Ryan | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Events

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Events Editions & Modules

Additional Pricing Details

GoToWebinar

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToWebinar Editions & Modules

Edition
Lite$49/month1
Standard$99/month2
Pro$199/month3
Enterprise$399/month4
  1. 100 Participants
  2. 250 Participants
  3. 500 Participants
  4. 3,000 Participants
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Webex Events
6.2
GoToWebinar
8.2

Likelihood to Renew

Cisco Webex Events
8.0
GoToWebinar
6.4

Usability

Cisco Webex Events
8.0
GoToWebinar
8.5

Reliability and Availability

Cisco Webex Events
10.0
GoToWebinar

Performance

Cisco Webex Events
10.0
GoToWebinar

Support Rating

Cisco Webex Events
8.0
GoToWebinar
9.2

Implementation Rating

Cisco Webex Events
8.0
GoToWebinar

Scalability

Cisco Webex Events
9.0
GoToWebinar

Add comparison