What users are saying about
23 Ratings
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Cisco Webex Events

WebEx is well suited for a no hassle way to do an online training or tutorial that requires users to learn about software or a website on the computer. WebEx is not really suited for a simple meeting that only requires voice (phone call). It is also not suited if participants need to share a mobile application from a mobile device.
Marcus Manderson | TrustRadius Reviewer

Kaltura

Kaltura is an excellent tool IF you have a large library of content. It can be pretty pricey so if you are early in launching an online program you may be better off waiting a few years until you've amassed a large enough catalog to warrant the investment in such a tool.The tool is best purchased by a University or company-wide vs having a single department try to find the budget for it. The unlimited plan pays for itself in most cases if you go this route. Secondly, you must be willing to invest time and resources into on-going training for your faculty and staff, especially for those who wish to create their own media and use the quizzing features.
Mark Nowowiejski | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Cisco Webex Events
5.6
Kaltura
Dashboards
Cisco Webex Events
5.9
Kaltura
Data exportability
Cisco Webex Events
5.3
Kaltura

Performance & Compatibility of Online Events Software

Cisco Webex Events
6.2
Kaltura
High quality audio
Cisco Webex Events
7.3
Kaltura
Mobile support
Cisco Webex Events
5.2
Kaltura

Online Meetings / Events

Cisco Webex Events
7.0
Kaltura
Calendar integration
Cisco Webex Events
7.0
Kaltura
Record meetings / events
Cisco Webex Events
6.6
Kaltura
Slideshows
Cisco Webex Events
7.2
Kaltura
Event registration
Cisco Webex Events
7.4
Kaltura

Online Events Collaboration

Cisco Webex Events
6.6
Kaltura
Audience polling
Cisco Webex Events
6.9
Kaltura
Q&A
Cisco Webex Events
6.4
Kaltura

Online Events Security

Cisco Webex Events
7.1
Kaltura
Participant roles & permissions
Cisco Webex Events
7.0
Kaltura
Confidential attendee list
Cisco Webex Events
7.3
Kaltura

Online Events Marketing

Cisco Webex Events
6.0
Kaltura
Branding options
Cisco Webex Events
5.9
Kaltura
Integration to Marketing Automation
Cisco Webex Events
6.1
Kaltura

Video Marketing

Cisco Webex Events
Kaltura
9.0
Video personalization
Cisco Webex Events
Kaltura
7.0
Support for advertisements
Cisco Webex Events
Kaltura
10.0
Video SEO
Cisco Webex Events
Kaltura
10.0

Video Platform Integrations

Cisco Webex Events
Kaltura
10.0
Integration to LMS
Cisco Webex Events
Kaltura
10.0

Video Security

Cisco Webex Events
Kaltura
9.5
Video access controls
Cisco Webex Events
Kaltura
9.0
User management
Cisco Webex Events
Kaltura
8.9
Video link sharing
Cisco Webex Events
Kaltura
9.9
Internal video
Cisco Webex Events
Kaltura
9.9
External video
Cisco Webex Events
Kaltura
9.9

Video Player

Cisco Webex Events
Kaltura
9.5
Player customization
Cisco Webex Events
Kaltura
9.0
Embedded videos
Cisco Webex Events
Kaltura
9.9
Video quality / Bandwidth controls
Cisco Webex Events
Kaltura
9.9
Mobile compatibility
Cisco Webex Events
Kaltura
9.0

Video Analytics

Cisco Webex Events
Kaltura
8.4
A/B testing
Cisco Webex Events
Kaltura
9.0
Streaming quality reports
Cisco Webex Events
Kaltura
10.0
Per viewer tracking
Cisco Webex Events
Kaltura
8.1
Per video tracking
Cisco Webex Events
Kaltura
8.1
Video analytics dashboard
Cisco Webex Events
Kaltura
7.1

Video Hosting, Management & Storage

Cisco Webex Events
Kaltura
8.5
On-Demand video
Cisco Webex Events
Kaltura
8.0
Live streaming
Cisco Webex Events
Kaltura
8.0
Impact of streaming on network
Cisco Webex Events
Kaltura
7.0
Video upload & format support
Cisco Webex Events
Kaltura
9.9
Video library / File management
Cisco Webex Events
Kaltura
9.0
Video portal
Cisco Webex Events
Kaltura
9.0

Video Engagement

Cisco Webex Events
Kaltura
6.0
Video comments
Cisco Webex Events
Kaltura
6.0

Pros

Cisco Webex Events

  • For users that have never used WebEx, the interface is very user-friendly and easy to adopt.
  • WebEx allows for both facilitators and attendees to engage with one another via various methods (chat, questions, surveys, etc.).
  • The ability to record your session for those unable to attend is excellent. The videos that are captured are high quality.
  • WebEx integrates directly with a large number of learning management systems, which is great for tracking training items for attendees.
Brennan Andrews | TrustRadius Reviewer

Kaltura

  • Very easy to use interface for uploading videos or capturing a screen recording. There are very few clicks required to get the media up and running. The video conversion process that happens on the back-end is fast and provides videos in device agnostic formats.
  • Integrates well with other systems, such as our Moodle LMS. This extends the capabilities of the LMS and also allows us to keep video/multimedia content organized in a central location (the KMC).
  • Kaltura can be connected to various processes within your organization. For example, we have a system in place that allows a video lecture in a classroom to be uploaded to Kaltura in a very easy manner.
  • User/role management is very important as some people on campus have more privileges to publish content than do others. We have Kaltura connected to our Single Sign-On solution for authentication and we can assign roles to specific people within the Kaltura software.
Anonymous | TrustRadius Reviewer

Cons

Cisco Webex Events

  • It would be nice if Cisco Webex Events allows us to playback the seminar on mobile devices.
  • And the booting time is high compared to Cisco Webex Meetings. Depending on the internet speed and other factors, it varies. Sometimes it takes 2minutes, which is frustrating.
Anonymous | TrustRadius Reviewer

Kaltura

  • Admin interface is sometimes difficult to navigate.
  • Videos ingested sometimes are delayed by hours or days before being available.
  • Support services often have full-day delays before escalation.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Events

Cisco Webex Events 8.0
Based on 1 answer
It is a great and reliable platform
Marcus Manderson | TrustRadius Reviewer

Kaltura

Kaltura 6.3
Based on 3 answers
Since we have many terabytes of data currently stored with Kaltura and the system and it works great, it would be very difficult to move to another system.
Kirk Laird | TrustRadius Reviewer

Usability

Cisco Webex Events

Cisco Webex Events 8.2
Based on 5 answers
The product is stable and provides great meeting experience during large events or corporate town halls. Users can join instantly from any device without any hassle and bustle. This is quite convenient currently since many employees are on the move or work form home.
Anonymous | TrustRadius Reviewer

Kaltura

No score
No answers yet
No answers on this topic

Reliability and Availability

Cisco Webex Events

Cisco Webex Events 10.0
Based on 2 answers
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Marcus Manderson | TrustRadius Reviewer

Kaltura

No score
No answers yet
No answers on this topic

Performance

Cisco Webex Events

Cisco Webex Events 10.0
Based on 2 answers
Fast, reliable, and consistent performance
Marcus Manderson | TrustRadius Reviewer

Kaltura

No score
No answers yet
No answers on this topic

Support Rating

Cisco Webex Events

Cisco Webex Events 8.6
Based on 6 answers
Since it is cloud hosted, it stays in Cisco data centers, and they have been very reliable. That doesn't mean they don't have issues--all services do--but when they have, we had lots of communication and they were very proactive and made sure all of our issues were resolved.
Anonymous | TrustRadius Reviewer

Kaltura

Kaltura 5.0
Based on 2 answers
The first line support agents seldom are able to diagnose or troubleshoot any problems that we have. These agents simply open support tickets in their system which are escalated to a foreign level 2 support agent which creates at least a day delay between reporting a problem and getting initial feedback. Any back-and-forth questions add at least another day delay.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Webex Events

Cisco Webex Events 8.0
Based on 2 answers
The implementation process was fairly simple and straightforward
Marcus Manderson | TrustRadius Reviewer

Kaltura

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Webex Events

We have now started using Zoom as it is relatively cheaper and also people are now more used to it as for small group meetings, this is preferred tool in our company. License to host Cisco Webex Events is limited to only HR department or senior executives in our company, hence for more formal events this is preferred tool.
Anonymous | TrustRadius Reviewer

Kaltura

We considered a couple of options 2 years ago. One of those options has since been sold and dismantled. Kaltura was really the best product in this space. Now, Canvas is releasing its own video solution very soon and it has some nice workflow features. It remains to be seen if that solution will challenge Kaltura.
Robert Gibson MS, MBA, EdD | TrustRadius Reviewer

Scalability

Cisco Webex Events

Cisco Webex Events 9.0
Based on 1 answer
The scalability is really easy
Marcus Manderson | TrustRadius Reviewer

Kaltura

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Webex Events

  • We are currently only using Webex Events for webinars with external clients or stakeholders, since it is too cost prohibitive to use it internally.
  • Webex Events is cost prohibitive even for use with only external users, given that there are similar tools with similar functionality at lower price points.
  • Webex Events has enabled us to reach users far and wide, but is not unique in its ability to do this.
Anonymous | TrustRadius Reviewer

Kaltura

  • The ability to have such a robust solution for rich media content far outweighs the cost of service.
  • We have new projects which will push the limits and abilities of Kaltura in the future.
Leonardo Ferre | TrustRadius Reviewer

Pricing Details

Cisco Webex Events

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Events Editions & Modules

Edition
Starter$13.501
Business$26.951
  1. Per User Per Month
Additional Pricing Details

Kaltura

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kaltura Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Webex Events
6.4
Kaltura
8.1

Likelihood to Renew

Cisco Webex Events
8.0
Kaltura
6.3

Usability

Cisco Webex Events
8.2
Kaltura

Reliability and Availability

Cisco Webex Events
10.0
Kaltura

Performance

Cisco Webex Events
10.0
Kaltura

Support Rating

Cisco Webex Events
8.6
Kaltura
5.0

Implementation Rating

Cisco Webex Events
8.0
Kaltura

Scalability

Cisco Webex Events
9.0
Kaltura

Add comparison