Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.
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Webex Webinars
Score 8.4 out of 10
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Webex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.
Webex Events is my choice to make events because it can afford more participants without losing audio and video quality. Webex Events is more professional, and with it, we can make high-level events like a Digital Summit. The users can use it without the need [for an] …
Verified User
Engineer
Chose Webex Webinars
Pricing is the main thing. The support we get from Cisco also matters for us. We need to resolve any problems immediately which Cisco teams do on time, and the customer service department is also really cool.
Webex Events is significantly more expensive than Skype or Zoom for an enterprise license, so our nonprofit is currently only using Webex Events for webinars with external stakeholders or trainees. Skype is more integrated with the Microsoft suite of tools we use, but it …
Skype is useful for collaborations across distances, including work from home, as well as a more convenient way to communicate with a large group of people. Skype is also useful to communicate with specific parties quickly, rather than relying on cellular service in areas where not as available. Skype is less useful if the team does not use computers , tablets, smartphones, etc in daily workflow as it would rarely be used.
With the help of Webex Webinars, creating interactive sessions has become very simple. One great thing about Webex Webinars is the option to engage the audience. We can create polls, create some NPS-related surveys, introduce live polling, create emoji reactions, etc. within the webinar platform, which helps us understand the pulse of the user.
Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.
Probably the biggest area is the video element as it has historically struggled in this area.
The need to be forced to federate with another organisation by providing yours and enabling the other organisation settings is a bit tedious but once done, allows for simple collaboration between third-parties.
Functionality wise, as it's an older product and being superseded by MS Teams, it feels as if it's run its course but was very good for what it does/did at the time.
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!
Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
I love the control that this product gives to those running the meetings. It allows you to assign presenter roles to people and everyone else that is an attendee can be totally controlled, like whether they can unmute, use video or just sit there and watch. It really gives control of the meeting to those who are running it. And we love that ability for those meetings that we are trying to make sure people are listening in on instead of trying to participate.
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
We actually prefer MS teams as its now easier to chat; manage virtual backgrounds, better audio, and overall more features and tools. Given we actually use MS teams for daily meetings now, it led to us also using MS Events. As a result, we began to consolidate to only using MS teams for both daily meetings and MS events for larger meetings - in lieu of Webex Events
We almost lost our biggest client because of the poor performance early on in our implementation...the online meetings were poor quality for audio and bandwidth refreshing
Many of the employees in our company disliked the quality so much, they started to sign up for free Cisco WebEx accounts to use instead
The majority of employees in our company lost trust in our CTO because of his decision to switch from Cisco WebEx to Skype for Business
