What users are saying about
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Top Rated
2137 Ratings
50 Ratings
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Score 7.1 out of 100

Skype for Business

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Top Rated
2137 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Cisco Webex Events

WebEx is well suited for a no hassle way to do an online training or tutorial that requires users to learn about software or a website on the computer. WebEx is not really suited for a simple meeting that only requires voice (phone call). It is also not suited if participants need to share a mobile application from a mobile device.
Marcus Manderson | TrustRadius Reviewer

Skype for Business

I never used [Skype for Business] when it was formerly Lync so I don't know what improvements have been made. But as it stands now, it is well suited for online video conference meetings where everyone participating has good, high-speed internet access and a quality webcam and microphone. When all of these areas are met, the meetings seem to run smooth.
Randy Palmer | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Cisco Webex Events
5.6
Skype for Business
Dashboards
Cisco Webex Events
5.9
Skype for Business
Data exportability
Cisco Webex Events
5.3
Skype for Business

Performance & Compatibility of Online Events Software

Cisco Webex Events
6.2
Skype for Business
7.5
High quality audio
Cisco Webex Events
7.3
Skype for Business
8.0
Mobile support
Cisco Webex Events
5.2
Skype for Business
7.2
High quality video
Cisco Webex Events
Skype for Business
7.9
Low bandwidth requirements
Cisco Webex Events
Skype for Business
7.0

Online Meetings / Events

Cisco Webex Events
7.0
Skype for Business
7.7
Calendar integration
Cisco Webex Events
7.0
Skype for Business
8.2
Record meetings / events
Cisco Webex Events
6.6
Skype for Business
7.5
Slideshows
Cisco Webex Events
7.2
Skype for Business
7.7
Event registration
Cisco Webex Events
7.4
Skype for Business
Meeting initiation
Cisco Webex Events
Skype for Business
8.2
Integrates with social media
Cisco Webex Events
Skype for Business
6.7

Online Events Collaboration

Cisco Webex Events
6.7
Skype for Business
7.6
Audience polling
Cisco Webex Events
6.9
Skype for Business
7.1
Q&A
Cisco Webex Events
6.4
Skype for Business
7.3
Live chat
Cisco Webex Events
Skype for Business
8.4

Online Events Security

Cisco Webex Events
7.1
Skype for Business
7.6
Participant roles & permissions
Cisco Webex Events
7.0
Skype for Business
7.6
Confidential attendee list
Cisco Webex Events
7.3
Skype for Business
7.3
User authentication
Cisco Webex Events
Skype for Business
7.8

Online Events Marketing

Cisco Webex Events
6.0
Skype for Business
Branding options
Cisco Webex Events
5.9
Skype for Business
Integration to Marketing Automation
Cisco Webex Events
6.1
Skype for Business

Screen Sharing

Cisco Webex Events
Skype for Business
7.6
Desktop sharing
Cisco Webex Events
Skype for Business
8.0
Whiteboards
Cisco Webex Events
Skype for Business
7.3

Pros

Cisco Webex Events

  • For users that have never used WebEx, the interface is very user-friendly and easy to adopt.
  • WebEx allows for both facilitators and attendees to engage with one another via various methods (chat, questions, surveys, etc.).
  • The ability to record your session for those unable to attend is excellent. The videos that are captured are high quality.
  • WebEx integrates directly with a large number of learning management systems, which is great for tracking training items for attendees.
Brennan Andrews | TrustRadius Reviewer

Skype for Business

  • It is stable enough to act functional 24/7, and callow instant messaging and communication at all times
  • It allows you to add different kinds of people to video conferences and phone calls without limits
  • The user-friendly interface design allows easy accessibility
Anonymous | TrustRadius Reviewer

Cons

Cisco Webex Events

  • It would be nice if Cisco Webex Events allows us to playback the seminar on mobile devices.
  • And the booting time is high compared to Cisco Webex Meetings. Depending on the internet speed and other factors, it varies. Sometimes it takes 2minutes, which is frustrating.
Anonymous | TrustRadius Reviewer

Skype for Business

  • Instant Messages are not persistent, have to enable Persistent Chat, which is not intuitive
  • Old messages are hard to search, as it is clunky to search for history in Outlook
  • Not many customization features for the client, such as theme, and organizing chat windows
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Events

Cisco Webex Events 8.0
Based on 1 answer
It is a great and reliable platform
Marcus Manderson | TrustRadius Reviewer

Skype for Business

Skype for Business 9.0
Based on 7 answers
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
Emiliano Monterubbianesi | TrustRadius Reviewer

Usability

Cisco Webex Events

Cisco Webex Events 8.2
Based on 5 answers
The product is stable and provides great meeting experience during large events or corporate town halls. Users can join instantly from any device without any hassle and bustle. This is quite convenient currently since many employees are on the move or work form home.
Anonymous | TrustRadius Reviewer

Skype for Business

Skype for Business 8.0
Based on 14 answers
Skype for Business is fairly user-friendly and has a good UI. It has strong audio and video conference call capabilities. It's easy to conduct meetings with various stakeholders across different locations and timezones. The chat and share a file or share my screen functions work seamlessly. If your company uses Office 365, then I would highly recommend it.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cisco Webex Events

Cisco Webex Events 10.0
Based on 2 answers
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Marcus Manderson | TrustRadius Reviewer

Skype for Business

No score
No answers yet
No answers on this topic

Performance

Cisco Webex Events

Cisco Webex Events 10.0
Based on 2 answers
Fast, reliable, and consistent performance
Marcus Manderson | TrustRadius Reviewer

Skype for Business

No score
No answers yet
No answers on this topic

Support Rating

Cisco Webex Events

Cisco Webex Events 8.6
Based on 6 answers
Since it is cloud hosted, it stays in Cisco data centers, and they have been very reliable. That doesn't mean they don't have issues--all services do--but when they have, we had lots of communication and they were very proactive and made sure all of our issues were resolved.
Anonymous | TrustRadius Reviewer

Skype for Business

Skype for Business 8.0
Based on 78 answers
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
Sarah Bandy | TrustRadius Reviewer

Implementation Rating

Cisco Webex Events

Cisco Webex Events 8.0
Based on 2 answers
The implementation process was fairly simple and straightforward
Marcus Manderson | TrustRadius Reviewer

Skype for Business

Skype for Business 7.0
Based on 4 answers
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Events

We have now started using Zoom as it is relatively cheaper and also people are now more used to it as for small group meetings, this is preferred tool in our company. License to host Cisco Webex Events is limited to only HR department or senior executives in our company, hence for more formal events this is preferred tool.
Anonymous | TrustRadius Reviewer

Skype for Business

As Skype for Business is most widely used all over the world it gives you access to connect you with people out of your organization. It's much faster than any other messengers. You can connect with your mobile phone with low speed of internet also. Other messengers [require] more space and bandwidth than skype.
Vrushali Raskar | TrustRadius Reviewer

Scalability

Cisco Webex Events

Cisco Webex Events 9.0
Based on 1 answer
The scalability is really easy
Marcus Manderson | TrustRadius Reviewer

Skype for Business

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Webex Events

  • We are currently only using Webex Events for webinars with external clients or stakeholders, since it is too cost prohibitive to use it internally.
  • Webex Events is cost prohibitive even for use with only external users, given that there are similar tools with similar functionality at lower price points.
  • Webex Events has enabled us to reach users far and wide, but is not unique in its ability to do this.
Anonymous | TrustRadius Reviewer

Skype for Business

  • Skype for Business has mostly been used to communicate with other folks who request that we talk on Skype for Business.
  • It's helped us have more control over calls we host with folks with limited technical literacy.
  • Name brand familiarity has been helpful for getting other people onboard.
Samer Araabi | TrustRadius Reviewer

Pricing Details

Cisco Webex Events

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Events Editions & Modules

Edition
Starter$13.501
Business$26.951
  1. Per User Per Month
Additional Pricing Details

Skype for Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skype for Business Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Webex Events
6.4
Skype for Business
7.8

Likelihood to Renew

Cisco Webex Events
8.0
Skype for Business
9.0

Usability

Cisco Webex Events
8.2
Skype for Business
8.0

Reliability and Availability

Cisco Webex Events
10.0
Skype for Business

Performance

Cisco Webex Events
10.0
Skype for Business

Support Rating

Cisco Webex Events
8.6
Skype for Business
8.0

Implementation Rating

Cisco Webex Events
8.0
Skype for Business
7.0

Scalability

Cisco Webex Events
9.0
Skype for Business

Add comparison