What users are saying about
16 Ratings
53 Ratings
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Score 6.9 out of 100
16 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Cisco Webex Events

WebEx is well suited for a no hassle way to do an online training or tutorial that requires users to learn about software or a website on the computer. WebEx is not really suited for a simple meeting that only requires voice (phone call). It is also not suited if participants need to share a mobile application from a mobile device.
Marcus Manderson | TrustRadius Reviewer

WebinarJam

We have used WebinarJam for many reasons. Our main reason is to host large free webinars but we have also used it for smaller live training courses that people paid for, we have held private training classes for companies, and so on. I guess you could get creative and use it for a conference-style virtual event but wouldn't really recommend it for that. You could use it for internal training within an organization and things but I still feel it best suited for webinars and marketing purposes.
Brian Burge | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Cisco Webex Events
5.6
WebinarJam
8.9
Dashboards
Cisco Webex Events
5.9
WebinarJam
9.3
Data exportability
Cisco Webex Events
5.3
WebinarJam
8.5

Performance & Compatibility of Online Events Software

Cisco Webex Events
6.2
WebinarJam
8.7
High quality audio
Cisco Webex Events
7.3
WebinarJam
8.7
Mobile support
Cisco Webex Events
5.2
WebinarJam
8.7

Online Meetings / Events

Cisco Webex Events
7.0
WebinarJam
9.4
Calendar integration
Cisco Webex Events
7.0
WebinarJam
9.4
Record meetings / events
Cisco Webex Events
6.6
WebinarJam
9.2
Slideshows
Cisco Webex Events
7.2
WebinarJam
9.2
Event registration
Cisco Webex Events
7.4
WebinarJam
9.7

Online Events Collaboration

Cisco Webex Events
6.6
WebinarJam
9.3
Audience polling
Cisco Webex Events
6.9
WebinarJam
9.7
Q&A
Cisco Webex Events
6.4
WebinarJam
8.8

Online Events Security

Cisco Webex Events
7.1
WebinarJam
9.7
Participant roles & permissions
Cisco Webex Events
7.0
WebinarJam
9.7
Confidential attendee list
Cisco Webex Events
7.3
WebinarJam
9.7

Online Events Marketing

Cisco Webex Events
6.0
WebinarJam
8.3
Branding options
Cisco Webex Events
5.9
WebinarJam
7.2
Integration to Marketing Automation
Cisco Webex Events
6.1
WebinarJam
9.4

Pros

Cisco Webex Events

  • For users that have never used WebEx, the interface is very user-friendly and easy to adopt.
  • WebEx allows for both facilitators and attendees to engage with one another via various methods (chat, questions, surveys, etc.).
  • The ability to record your session for those unable to attend is excellent. The videos that are captured are high quality.
  • WebEx integrates directly with a large number of learning management systems, which is great for tracking training items for attendees.
Brennan Andrews | TrustRadius Reviewer

WebinarJam

  • ADMIN/USER STRENGTHS: Easy to use the dashboard to start a webinar on demand, or schedule one in the future. Each step has a video tutorial made to set you up for success, understanding each set-up step along the way. If I want to practice a session live, I can set up a webinar instantly (called Right Now-takes 6 clicks and 30 seconds to set this up), and stream it through my YouTube Channel, or schedule a full campaign for a later date (takes about 10 minutes) and drive people to attend. I can set up one date, or multiple dates. It's very easy to follow the nine initial steps to (configuration, schedule, registration, notifications, integration, thank you, live, replay and finish) setting up your webinar. Once you have created a campaign, you can always clone them for future use.
  • ADMIN/USER STRENGTH: You can inject a pre-recorded video seamlessly. Let's say you did an incredible sales pitch on one of your webinars, you can inject this into future webinars to ensure a perfect presentation.
  • ADMIN/USER STRENGTH: Poll your customers BEFORE the webinar, on the registration page to find out what they are looking for, why they have signed up, to be sure the presenter covers each participant's needs.
  • ADMIN/USER STRENGTH: Autoresponder reminders can come from Webinar Jam (this is what I have always done to keep it simple) or integrate it with the top systems (AWeber, Active Campaign, Infusionsoft, IContact, MailChimp, ConvertKit, Drip, Kartra, Zapier).
  • ADMIN/USER STRENGTH: I can set up a replay for those who missed the event, or even a replica replay where I can go into the video, fix up my sales presentation, and add a new video for people to see. I can also see who watches the replay.
  • ADMIN/USER STRENGTH: In the analytics page I can see the numbers of people who visited the webinar registration page (to get an idea of how popular my topic was/change headings or topics if it's low, keep presenting if there's a high number), registrants, people in the room when I go live, and numbers for those who watched the replays. I can connect my autoresponder to communicate with people who missed the webinar/replay vs those who attended and even can see when people dropped off so I know if they were engaged for the entire webinar.
Andrea Samadi | TrustRadius Reviewer

Cons

Cisco Webex Events

  • It would be nice if Cisco Webex Events allows us to playback the seminar on mobile devices.
  • And the booting time is high compared to Cisco Webex Meetings. Depending on the internet speed and other factors, it varies. Sometimes it takes 2minutes, which is frustrating.
Anonymous | TrustRadius Reviewer

WebinarJam

  • One of the biggest problems we have is that WebinarJam was sold to us as a lifetime license, and it was supposed to include broadcasting on Facebook. For reasons that were never clear, they stopped providing that functionality, which greatly reduced our use for the product.
  • WebinarJam started out life as an innovative product, full of promise. Things changed within the organization, key staff and players changed, and it seems that key players just moved on to other projects. Users were required to pay for upgrades in order to get the best use out of the product.
  • A big problem that was never really solved was the Lag/Delay between realtime and what the users were seeing and hearing.
  • We really wanted to be able to administer Surveys to people during webinars and be able to store their responses and export them to a database. We were told there was no way to do that.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Events

Cisco Webex Events 8.0
Based on 1 answer
It is a great and reliable platform
Marcus Manderson | TrustRadius Reviewer

WebinarJam

No score
No answers yet
No answers on this topic

Usability

Cisco Webex Events

Cisco Webex Events 8.2
Based on 5 answers
The product is stable and provides great meeting experience during large events or corporate town halls. Users can join instantly from any device without any hassle and bustle. This is quite convenient currently since many employees are on the move or work form home.
Anonymous | TrustRadius Reviewer

WebinarJam

WebinarJam 8.3
Based on 3 answers
That's actually one of their main strong points, their usability. Webinars (both live and pre-recorded) are extremely easy to setup, and live webinars are automatically being recorded. You get a link to a replay page that you can share with those attendees that weren't able to show up for the live version or you can use them to get people to watch the session again.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cisco Webex Events

Cisco Webex Events 10.0
Based on 2 answers
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Marcus Manderson | TrustRadius Reviewer

WebinarJam

No score
No answers yet
No answers on this topic

Performance

Cisco Webex Events

Cisco Webex Events 10.0
Based on 2 answers
Fast, reliable, and consistent performance
Marcus Manderson | TrustRadius Reviewer

WebinarJam

No score
No answers yet
No answers on this topic

Support Rating

Cisco Webex Events

Cisco Webex Events 8.6
Based on 6 answers
Since it is cloud hosted, it stays in Cisco data centers, and they have been very reliable. That doesn't mean they don't have issues--all services do--but when they have, we had lots of communication and they were very proactive and made sure all of our issues were resolved.
Anonymous | TrustRadius Reviewer

WebinarJam

WebinarJam 7.7
Based on 3 answers
The support overall is good. In the early days, it wasn't the best but they have definitely stepped it up lately. If you have questions about the platform, issues, setup, etc, and don't mind waiting 24 hours to get a response then it's good. They may have faster response times now but when they updated to 4.0 it took a while as they were getting hammered with emails cause there were issues. It seems like they have worked out some of the kinks so I imagine their support can respond much faster now. There is no phone number to call so there is no way to get immediate help or answers which can be frustrating when you have issues right before or during your webinar
Brian Burge | TrustRadius Reviewer

Implementation Rating

Cisco Webex Events

Cisco Webex Events 8.0
Based on 2 answers
The implementation process was fairly simple and straightforward
Marcus Manderson | TrustRadius Reviewer

WebinarJam

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Webex Events

We have now started using Zoom as it is relatively cheaper and also people are now more used to it as for small group meetings, this is preferred tool in our company. License to host Cisco Webex Events is limited to only HR department or senior executives in our company, hence for more formal events this is preferred tool.
Anonymous | TrustRadius Reviewer

WebinarJam

First of all, pricing ($80-99/month vs $400-500/year) was already a main reason for us to go with WebinarJam. Second, we were using GoToWebinar before, which forced us to download and install software. We also had to tell our guests to download and install the software as well, even if they were just going to use it once. And second (at least at the time we switched) WebinarJam was the only product that offered the option to pre-record your webinar instead of going live.
Anonymous | TrustRadius Reviewer

Scalability

Cisco Webex Events

Cisco Webex Events 9.0
Based on 1 answer
The scalability is really easy
Marcus Manderson | TrustRadius Reviewer

WebinarJam

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Webex Events

  • We are currently only using Webex Events for webinars with external clients or stakeholders, since it is too cost prohibitive to use it internally.
  • Webex Events is cost prohibitive even for use with only external users, given that there are similar tools with similar functionality at lower price points.
  • Webex Events has enabled us to reach users far and wide, but is not unique in its ability to do this.
Anonymous | TrustRadius Reviewer

WebinarJam

  • WebinarJam has helped my clients and myself generate more leads.
  • Webinars are used to sell products and services.
  • Webinars are great for internal training.
  • Having the ability to record a training and have it automatically available is very helpful.
  • They have an affiliate program which allows me to get paid for referring clients—which is awesome because I use the tool myself.
Ben Marcoux Roofing Lead Generation Expert | TrustRadius Reviewer

Pricing Details

Cisco Webex Events

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Events Editions & Modules

Edition
Starter$13.501
Business$26.951
  1. Per User Per Month
Additional Pricing Details

WebinarJam

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WebinarJam Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Webex Events
6.4
WebinarJam
9.0

Likelihood to Renew

Cisco Webex Events
8.0
WebinarJam

Usability

Cisco Webex Events
8.2
WebinarJam
8.3

Reliability and Availability

Cisco Webex Events
10.0
WebinarJam

Performance

Cisco Webex Events
10.0
WebinarJam

Support Rating

Cisco Webex Events
8.6
WebinarJam
7.7

Implementation Rating

Cisco Webex Events
8.0
WebinarJam

Scalability

Cisco Webex Events
9.0
WebinarJam

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