Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Webex Webinars
Score 8.4 out of 10
N/A
Webex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.N/A
Zoom Events & Webinars
Score 8.4 out of 10
N/A
Zoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.
$79
per month starting with 500 attendees
Pricing
Webex WebinarsZoom Events & Webinars
Editions & Modules
Try Webex Events
Contact Sales
Zoom Webinars
starting at $79
per month starting with 500 attendees
Zoom Sessions
starting at $99
per month starting with 100 attendees
Zoom Events
starting at $149
per month starting with 100 attendees
Offerings
Pricing Offerings
Webex WebinarsZoom Events & Webinars
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Webex WebinarsZoom Events & Webinars
Considered Both Products
Webex Webinars
Chose Webex Webinars
Webex Webinars has more customisation options than Zoom Webinars and allows a staggering 1,00,000 attendees in a webinar. It also provides detailed analytics after the webinar which helps us make informed decision and look for ways to increase our number of attendees and the …
Chose Webex Webinars
Honestly it was a bit easier to use, but also some of these other products had more features. So it was definitely something that we had to do a full analysis on to make sure we were making the right decision for the company. Because we decided that we didn't need some of the …
Chose Webex Webinars
Pricing is the main thing. The support we get from Cisco also matters for us. We need to resolve any problems immediately which Cisco teams do on time, and the customer service department is also really cool.
Zoom Events & Webinars
Chose Zoom Events & Webinars
The combination of superior ease of use, relative affordability of a license, high participant volume, rich feature set, custom branding capabilities, excellent audio/video codecs, lean resource usage, and studio production features.
Chose Zoom Events & Webinars
Zoom is easier to use from a technical and administrative level. The A/V quality is just much better and more stable.
Top Pros
Top Cons
Features
Webex WebinarsZoom Events & Webinars
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Webex Webinars
8.6
43 Ratings
14% above category average
Zoom Events & Webinars
-
Ratings
Dashboards8.239 Ratings00 Ratings
Data exportability9.040 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Webex Webinars
8.4
49 Ratings
4% above category average
Zoom Events & Webinars
-
Ratings
High quality audio8.649 Ratings00 Ratings
Mobile support8.244 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Webex Webinars
9.3
49 Ratings
13% above category average
Zoom Events & Webinars
-
Ratings
Calendar integration9.542 Ratings00 Ratings
Record meetings / events9.348 Ratings00 Ratings
Slideshows9.145 Ratings00 Ratings
Event registration9.245 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Webex Webinars
8.8
46 Ratings
6% above category average
Zoom Events & Webinars
-
Ratings
Audience polling9.145 Ratings00 Ratings
Q&A8.643 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Webex Webinars
8.9
45 Ratings
6% above category average
Zoom Events & Webinars
-
Ratings
Participant roles & permissions8.745 Ratings00 Ratings
Confidential attendee list9.139 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Webex Webinars
7.7
35 Ratings
3% below category average
Zoom Events & Webinars
8.2
30 Ratings
3% below category average
Branding options7.333 Ratings8.030 Ratings
Integration to Marketing Automation8.130 Ratings00 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Webex Webinars
-
Ratings
Zoom Events & Webinars
8.4
3 Ratings
2% above category average
Registration, RSVP, and ticketing00 Ratings9.03 Ratings
Email marketing00 Ratings7.01 Ratings
Livestreaming00 Ratings9.52 Ratings
Audience engagement00 Ratings8.03 Ratings
Event recording00 Ratings9.73 Ratings
Virtual booths00 Ratings8.02 Ratings
Networking00 Ratings6.52 Ratings
Event analytics00 Ratings9.43 Ratings
Best Alternatives
Webex WebinarsZoom Events & Webinars
Small Businesses
ClickMeeting
ClickMeeting
Score 9.3 out of 10
BigMarker
BigMarker
Score 8.6 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.3 out of 10
OneCause
OneCause
Score 9.2 out of 10
Enterprises
ON24
ON24
Score 8.4 out of 10
Whova
Whova
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Webex WebinarsZoom Events & Webinars
Likelihood to Recommend
8.5
(49 ratings)
9.1
(59 ratings)
Likelihood to Renew
7.5
(4 ratings)
2.0
(3 ratings)
Usability
9.0
(26 ratings)
8.5
(10 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
6.5
(26 ratings)
8.0
(7 ratings)
Implementation Rating
8.0
(1 ratings)
10.0
(1 ratings)
Configurability
7.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Webex WebinarsZoom Events & Webinars
Likelihood to Recommend
Cisco
With the help of Webex Webinars, creating interactive sessions has become very simple. One great thing about Webex Webinars is the option to engage the audience. We can create polls, create some NPS-related surveys, introduce live polling, create emoji reactions, etc. within the webinar platform, which helps us understand the pulse of the user.
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Zoom
I've used Zoom Webinars for meetings and webinars from two people to 500 people. It has worked well and reliably in each scenario! I especially appreciate that viewers can turn on closed captions if they need them or can have the language translated. That makes this very helpful for our teammates that need that type of assistance.
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Pros
Cisco
  • Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
  • Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
  • Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.
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Zoom
  • Simple user experience--very intuitive for attendees to join, interact with Q&A
  • Adaptable and feature rich--very easy to set up Webinars for different use cases with features like registration, Q&A, practice session, HQ video, branding and virtual backgrounds, polls/quizzes, post-surveys, breakouts, resources, production studio, FB/YT Live, captions/translation, etc
  • Aesthetically pleasing--new branding options (such as webinar wallpaper, custom backgrounds, and name tags), plus the recent addition of the Production Studio feature, means it's easier than ever to produce beautiful and appealing webinars.
  • Panelists, practice session, and backstage--Zoom makes it easy to set up webinar panelists ahead of time, and get them into the room early for a practice session. The new backstage option is even more powerful than the practice session feature.
  • The bleeding edge--Zoom is continually adding powerful new features for Webinar rooms, where other programs leave you with the same ol' stagnant feature set.
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Cons
Cisco
  • There always seems to be room for video quality improvement (not a necessity, but would be nice)
  • Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
  • The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)
Read full review
Zoom
  • Like most Zoom products, Zoom Events is actively being improved and updated. The release cycle is monthly, which means event planners need to keep up with changes.
  • While Zoom Events also works for in-person only events, this will require a certain mind-set shift to work well for many organizations.
  • There is a core group of small business Zoom Events users who can provide help to new-comers, and an increasing number of helpful on-boarding resources, but Zoom Tier 1 support still starts out with the most pedantic questions; it's difficult to reach someone who can really help you with a difficult problem if you are not a large Zoom customer.
  • Professional Services is available from Zoom, but it the cost is out of reach of most small businesses and non-profit organizations.
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Likelihood to Renew
Cisco
Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!
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Zoom
We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
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Usability
Cisco
My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.
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Zoom
Zoom [Video Webinar] is easy and secure to use. It has all those feature which can make a virtual meeting go smooth. Zoom [Video Webinar] provides one click join option and easy screen sharing. It also has strong tools to restrict meeting controls and is secure enough to let you start with it. Zoom [Video Webinar] in relation to other video webinar application is easy to use and lightweight, its mobile application is also easy to use.
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Reliability and Availability
Cisco
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Read full review
Zoom
No answers on this topic
Performance
Cisco
Fast, reliable, and consistent performance
Read full review
Zoom
No answers on this topic
Support Rating
Cisco
I love the control that this product gives to those running the meetings. It allows you to assign presenter roles to people and everyone else that is an attendee can be totally controlled, like whether they can unmute, use video or just sit there and watch. It really gives control of the meeting to those who are running it. And we love that ability for those meetings that we are trying to make sure people are listening in on instead of trying to participate.
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Zoom
Zoom Video Webinar provides users with updates on their newest functions as part of an email subscribed list. They provide you with up-to-date information on all their latest changes and functions for ease [in] transition. Zoom Video Webinar can be contacted easily for any questions or concerns you may have with the platform and the response is timely.
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Implementation Rating
Cisco
The implementation process was fairly simple and straightforward
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Zoom
Implementation was very feasible during our initial usage of the Zoom after COVID-19.
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Alternatives Considered
Cisco
We actually prefer MS teams as its now easier to chat; manage virtual backgrounds, better audio, and overall more features and tools. Given we actually use MS teams for daily meetings now, it led to us also using MS Events. As a result, we began to consolidate to only using MS teams for both daily meetings and MS events for larger meetings - in lieu of Webex Events
Read full review
Zoom
Go To Webinar has been the standard in webinar technology for years. But it's a terrible experience from an administrator's perspective. You start the program, and 15 windows pop-up, giving you all sorts of configuration choices. In order to operate a webinar smoothly, we needed 4 members on the team (1 speaker, 1 moderator, 2 people managing any tech unknowns and set things up.) Zoom Webinar can be done with a single person because of how easy the options are. Also, put GoToWebinar in front of somebody new - and watch them fumble for 15 minutes trying to figure out how to present. Zoom, there's not much to explain. Everything is clearly laid out with a clean UX design.
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Scalability
Cisco
The scalability is really easy
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Zoom
No answers on this topic
Return on Investment
Cisco
  • Allowed us to keep our product development moving forward during the pandemic.
  • Reduced our travel costs by hosting virtual events.
  • Allows us to host more events because of reduced cost over in-person events.
  • Helps us with faster time to market on features as we can quickly set up and host a focus group.
Read full review
Zoom
  • I am a user of Zoom, not an administrator, so I can't speak to it's ROI outside of how it effectively allows me to conduct presentations with groups of people I wouldn't normally have in the same room.
  • Zoom has a very positive impact on keeping me connected with my colleagues in a more human way through the use of video and audio when we are conducting meetings. This helps strengthen work relationships so there are less misunderstandings from email or text only systems.
  • Zoom has allowed my company with remote employees all over the place, in addition to multiple physical office locations, conduct quarterly meetings with our CEO that make everyone feel involved.
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ScreenShots

Zoom Events & Webinars Screenshots

Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features