What users are saying about
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100
191 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Cisco Webex Events

WebEx is well suited for a no hassle way to do an online training or tutorial that requires users to learn about software or a website on the computer. WebEx is not really suited for a simple meeting that only requires voice (phone call). It is also not suited if participants need to share a mobile application from a mobile device.
Marcus Manderson | TrustRadius Reviewer

Zoom Video Webinar

If you are a small business or just started with virtual meetings, Zoom [Video Webinar] is best for you. It does the job very well for which it is made for. For teaching, webinars, workshop purposes, Zoom [Video Webinar] can be used easily. It has 100 participants limit for basic users which can be used by trial user user in order to have a idea about its working. Zoom [Video Webinar] can be very well used for bigger webinars/ seminars or bigger gatherings also by considering Business/ Professional plans. The subscription charges are quite low as compared to other software's. Zoom [Video Webinar] has limitation of not providing room or space for other features like class material, Meetings notes, Quizzes etc. Zoom [Video Webinar] can improve its performance also while presenting and it needs to work more on security reasons also.
Jitendra Choubisa | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Cisco Webex Events
5.6
Zoom Video Webinar
8.0
Dashboards
Cisco Webex Events
5.9
Zoom Video Webinar
7.9
Data exportability
Cisco Webex Events
5.3
Zoom Video Webinar
8.2

Performance & Compatibility of Online Events Software

Cisco Webex Events
6.2
Zoom Video Webinar
8.9
High quality audio
Cisco Webex Events
7.3
Zoom Video Webinar
9.1
Mobile support
Cisco Webex Events
5.2
Zoom Video Webinar
8.7

Online Meetings / Events

Cisco Webex Events
7.0
Zoom Video Webinar
9.1
Calendar integration
Cisco Webex Events
7.0
Zoom Video Webinar
8.8
Record meetings / events
Cisco Webex Events
6.6
Zoom Video Webinar
9.3
Slideshows
Cisco Webex Events
7.2
Zoom Video Webinar
9.1
Event registration
Cisco Webex Events
7.4
Zoom Video Webinar
9.1

Online Events Collaboration

Cisco Webex Events
6.6
Zoom Video Webinar
8.5
Audience polling
Cisco Webex Events
6.9
Zoom Video Webinar
8.3
Q&A
Cisco Webex Events
6.4
Zoom Video Webinar
8.7

Online Events Security

Cisco Webex Events
7.1
Zoom Video Webinar
8.7
Participant roles & permissions
Cisco Webex Events
7.0
Zoom Video Webinar
9.1
Confidential attendee list
Cisco Webex Events
7.3
Zoom Video Webinar
8.3

Online Events Marketing

Cisco Webex Events
6.0
Zoom Video Webinar
7.2
Branding options
Cisco Webex Events
5.9
Zoom Video Webinar
7.4
Integration to Marketing Automation
Cisco Webex Events
6.1
Zoom Video Webinar
7.1

Pros

Cisco Webex Events

  • For users that have never used WebEx, the interface is very user-friendly and easy to adopt.
  • WebEx allows for both facilitators and attendees to engage with one another via various methods (chat, questions, surveys, etc.).
  • The ability to record your session for those unable to attend is excellent. The videos that are captured are high quality.
  • WebEx integrates directly with a large number of learning management systems, which is great for tracking training items for attendees.
Brennan Andrews | TrustRadius Reviewer

Zoom Video Webinar

  • Zoom handles multiparticipant meetings very well through a centralized screen that allows you to see all participants, conduct group or individual chat sessions during the meeting and allows anyone to share documents in the meeting.
  • The chat feature in Zoom is very helpful during a meeting for discreetly reaching out to another colleague in the meeting when you want to share verify or validate something before announcing publicly in the meeting. It's great to have sideline conversations that are relevant to myself and another colleague in the meeting without disturbing the meeting.
  • The video features of Zoom are great! Since many of my meetings are conducted virtually, it's nice to see and talk with someone via Zoom's video feature to make our conversations more personal and meaningful
Albert Ellenich | TrustRadius Reviewer

Cons

Cisco Webex Events

  • It would be nice if Cisco Webex Events allows us to playback the seminar on mobile devices.
  • And the booting time is high compared to Cisco Webex Meetings. Depending on the internet speed and other factors, it varies. Sometimes it takes 2minutes, which is frustrating.
Anonymous | TrustRadius Reviewer

Zoom Video Webinar

  • It can get expensive with a large team.
  • Some features in Zoom Meeting aren't in the Zoom Webinar (and vice versa).
  • The analytical data you can get on your viewers isn't as good as GoToWebinar. The tradeoff is still that Zoom Webinar is a frictionless experience.
Rocky Kev | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Events

Cisco Webex Events 8.0
Based on 1 answer
It is a great and reliable platform
Marcus Manderson | TrustRadius Reviewer

Zoom Video Webinar

Zoom Video Webinar 10.0
Based on 2 answers
We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
Mike Madsen | TrustRadius Reviewer

Usability

Cisco Webex Events

Cisco Webex Events 8.2
Based on 5 answers
The product is stable and provides great meeting experience during large events or corporate town halls. Users can join instantly from any device without any hassle and bustle. This is quite convenient currently since many employees are on the move or work form home.
Anonymous | TrustRadius Reviewer

Zoom Video Webinar

Zoom Video Webinar 9.1
Based on 3 answers
It is very simple to use. A person does not have to be tech-savvy to be able to operate on this platform. The functions are clear and straightforward and [do] what it says. It can be used on a web browser or you can download the app and sign in on all your devices. There is also a free option where you can host your own meeting within a specific time limit.
Kesta Bramble | TrustRadius Reviewer

Reliability and Availability

Cisco Webex Events

Cisco Webex Events 10.0
Based on 2 answers
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Marcus Manderson | TrustRadius Reviewer

Zoom Video Webinar

No score
No answers yet
No answers on this topic

Performance

Cisco Webex Events

Cisco Webex Events 10.0
Based on 2 answers
Fast, reliable, and consistent performance
Marcus Manderson | TrustRadius Reviewer

Zoom Video Webinar

No score
No answers yet
No answers on this topic

Support Rating

Cisco Webex Events

Cisco Webex Events 8.6
Based on 6 answers
Since it is cloud hosted, it stays in Cisco data centers, and they have been very reliable. That doesn't mean they don't have issues--all services do--but when they have, we had lots of communication and they were very proactive and made sure all of our issues were resolved.
Anonymous | TrustRadius Reviewer

Zoom Video Webinar

Zoom Video Webinar 9.0
Based on 2 answers
Zoom [Video Webinar] has online web portal where user can take control of the meetings and their settings. It provides details of all the meeting happened and also provides participants list. It has support for webinars and recording also. Zoom [Video Webinar] gave special cloud permissions for paid users also from web portal and that can help in saving disk space.
Jitendra Choubisa | TrustRadius Reviewer

Implementation Rating

Cisco Webex Events

Cisco Webex Events 8.0
Based on 2 answers
The implementation process was fairly simple and straightforward
Marcus Manderson | TrustRadius Reviewer

Zoom Video Webinar

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Webex Events

We have now started using Zoom as it is relatively cheaper and also people are now more used to it as for small group meetings, this is preferred tool in our company. License to host Cisco Webex Events is limited to only HR department or senior executives in our company, hence for more formal events this is preferred tool.
Anonymous | TrustRadius Reviewer

Zoom Video Webinar

I could probably list another 1/2 dozen vendors beside the ones noted above. They all have various pros and cons.I'll start with the lesser products Google Hangouts and Skype - while they are generally cheap or free their features are minimal and really not appropriate for anything more the small conversations.Blackboard Collaborate has some had some up and downs, they have tried to re-release it a few times with drastic UI changes but it's not something Blackboard has even really nailed + plus obviously, it's tied to an organization using Blackboard as their primary LMS with may not work for you. While there may be a stand-alone purchasing option It's typically tied into buying a package of products from Blackboard. Adobe Connect was OK, I used it for years but it's not up to par with the quality I expect from Adobe. The updates they've made to it over the years are quite minimal and its flash-based tech is a growing issue. Also, the creation of meeting rooms and telephone/conference line integrations are extremely tedious. If you do go with this product at least get the hosting through Adobe, hosting locally seems to add a high level of slow down to the system and their support of self-hosted users has been subpar.Lasty, GoToMeeting is probably one of the few products on here I would flat out call AWFUL. I wouldn't use it even if they paid me. Avoid.
Mark Nowowiejski | TrustRadius Reviewer

Scalability

Cisco Webex Events

Cisco Webex Events 9.0
Based on 1 answer
The scalability is really easy
Marcus Manderson | TrustRadius Reviewer

Zoom Video Webinar

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Webex Events

  • We are currently only using Webex Events for webinars with external clients or stakeholders, since it is too cost prohibitive to use it internally.
  • Webex Events is cost prohibitive even for use with only external users, given that there are similar tools with similar functionality at lower price points.
  • Webex Events has enabled us to reach users far and wide, but is not unique in its ability to do this.
Anonymous | TrustRadius Reviewer

Zoom Video Webinar

  • Zoom has increased the productivity of our research team thanks to its intuitive interface and excellent audio and video quality. We can have discussions without the interruption of buffering or the annoyance of a video/audio lag.
  • We have increased the number of research publications and the volume of research we produce, as we can easily meet with remote collaborators.
  • Zoom helps our research team save money by avoiding travel costs associated with in-person meetings.
Maike Holthuijzen | TrustRadius Reviewer

Pricing Details

Cisco Webex Events

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Events Editions & Modules

Edition
Starter$13.501
Business$26.951
  1. Per User Per Month
Additional Pricing Details

Zoom Video Webinar

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoom Video Webinar Editions & Modules

Edition
100 Attendees$40.001
1,000 Attendees$340.001
10,000 Attendees$6,4901
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Webex Events
6.4
Zoom Video Webinar
8.7

Likelihood to Renew

Cisco Webex Events
8.0
Zoom Video Webinar
10.0

Usability

Cisco Webex Events
8.2
Zoom Video Webinar
9.1

Reliability and Availability

Cisco Webex Events
10.0
Zoom Video Webinar

Performance

Cisco Webex Events
10.0
Zoom Video Webinar

Support Rating

Cisco Webex Events
8.6
Zoom Video Webinar
9.0

Implementation Rating

Cisco Webex Events
8.0
Zoom Video Webinar

Scalability

Cisco Webex Events
9.0
Zoom Video Webinar

Add comparison