What users are saying about
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Top Rated
1257 Ratings
31 Ratings

Webex Meetings

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Top Rated
1257 Ratings
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Score 8.2 out of 100
31 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Webex Meetings

Webex Meetings is more focused on organizations and users with needs above the average: HD video and audio, possibility of participating from any device, by desktop, mobile, video conference equipment or browser, share screen, documents or record and edit meetings , among other features, all safely and up to 1000 participants in each meeting. If a more basic collaborative solution is required, the advice is to use another provider.
Leonardo Gonzalez | TrustRadius Reviewer

Discord

Discord is more suited for conferences, community communication. It can also be used for sharing study material. Discord is less preferred than Slack according to me in corporate companies. While discord is in the list of top applications, it still needs to get a lot of work done to be on the top.
Abhinav Khanna | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Webex Meetings
8.1
Discord
High quality audio
Webex Meetings
8.4
Discord
High quality video
Webex Meetings
8.3
Discord
Low bandwidth requirements
Webex Meetings
7.6
Discord
Mobile support
Webex Meetings
8.1
Discord

Screen Sharing

Webex Meetings
8.5
Discord
Desktop sharing
Webex Meetings
8.8
Discord
Whiteboards
Webex Meetings
8.2
Discord

Online Meetings / Events

Webex Meetings
8.4
Discord
Calendar integration
Webex Meetings
8.6
Discord
Meeting initiation
Webex Meetings
8.5
Discord
Integrates with social media
Webex Meetings
7.6
Discord
Record meetings / events
Webex Meetings
8.7
Discord
Slideshows
Webex Meetings
8.6
Discord

Online Events Collaboration

Webex Meetings
8.4
Discord
Live chat
Webex Meetings
8.4
Discord
Audience polling
Webex Meetings
8.5
Discord
Q&A
Webex Meetings
8.4
Discord

Online Events Security

Webex Meetings
8.4
Discord
User authentication
Webex Meetings
8.5
Discord
Participant roles & permissions
Webex Meetings
8.5
Discord
Confidential attendee list
Webex Meetings
8.1
Discord

Project Management

Webex Meetings
Discord
6.9
Task Management
Webex Meetings
Discord
6.7
Scheduling
Webex Meetings
Discord
6.7
Workflow Automation
Webex Meetings
Discord
5.0
Mobile Access
Webex Meetings
Discord
9.1
Search
Webex Meetings
Discord
6.8
Visual planning tools
Webex Meetings
Discord
7.0

Communication

Webex Meetings
Discord
6.6
Chat
Webex Meetings
Discord
9.1
Notifications
Webex Meetings
Discord
8.6
Discussions
Webex Meetings
Discord
9.1
Surveys
Webex Meetings
Discord
6.8
Internal knowledgebase
Webex Meetings
Discord
7.5
Integrates with GoToMeeting
Webex Meetings
Discord
4.0
Integrates with Gmail and Google Hangouts
Webex Meetings
Discord
4.0
Integrates with Outlook
Webex Meetings
Discord
4.0

File Sharing & Management

Webex Meetings
Discord
9.1
Versioning
Webex Meetings
Discord
9.5
Video files
Webex Meetings
Discord
9.1
Audio files
Webex Meetings
Discord
8.8
Document collaboration
Webex Meetings
Discord
9.2
Access control
Webex Meetings
Discord
9.0
Advanced security features
Webex Meetings
Discord
8.5
Integrates with Google Drive
Webex Meetings
Discord
10.0
Device sync
Webex Meetings
Discord
8.4

Pros

Webex Meetings

  • it is very robust and Stable
  • Security is one important strength
  • it is easy to use, and even when shared to arrange meetings with customer that are more familiar in using other Meeting Tools, they find it easy to use and better than the tools they have been using.
  • It is curious how they like the way they could change the Virtual Background and how better it looks than others
Mike Martinez | TrustRadius Reviewer

Discord

  • The amazing stickers and emojis.
  • No limit to the number of channels we can join.
  • The QR facility is a good one for easy joining.
Abhinav Khanna | TrustRadius Reviewer

Cons

Webex Meetings

  • Better integration with other platforms such as Panopto (currently only one video source can be saved instead of one explicit presenter and one explicit content window
  • Needs a bigger marketplace similar to Zoom
  • Virtual backgrounds needs improvement and should include motion backgrounds
  • Consolidate all the different products (Webex Meetings, Event, Training, Support centers) into one product
  • Allow fullscreen video of presenter video on secondary monitor
Anonymous | TrustRadius Reviewer

Discord

  • Ability to keep yourself online without the app timing you out, this can't be changed
  • Auto Unmuting
  • Integration with other services and applications
Phil Haldane | TrustRadius Reviewer

Likelihood to Renew

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Discord

No score
No answers yet
No answers on this topic

Usability

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Discord

Discord 7.5
Based on 2 answers
I would say its overall usability is good, but it does take some getting used to and training on it. You cannot jump right in and understand it all. Someone had to explain it all to me and how the different functions and commands worked within the program and groups.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Webex Meetings

Webex Meetings 9.0
Based on 130 answers
Has always been very reliable with only a couple of issues in the past year. Video and audio quality is always very good, however the platform does struggle with many people on video and audio (could also have something to do with computer bandwidth). We had over 50 people on a video call and found the platform to crash repeatedly, however for something like this I would recommend leveraging Webex events
Anonymous | TrustRadius Reviewer

Discord

No score
No answers yet
No answers on this topic

Performance

Webex Meetings

Webex Meetings 8.7
Based on 109 answers
Overall performance of loading the application is fast. On occasions, the meeting can take time to load in the browser version. The app usually loads faster both on desktop and mobile. Integration with MS Outlook is available. While I have not noticed [...] reduced performance within Cisco Webex Meetings because of this integration, I have seen delays in MS Outlook when adding the meeting link to calendars
Brijesh Shirodkar | TrustRadius Reviewer

Discord

No score
No answers yet
No answers on this topic

Support Rating

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

Discord

Discord 9.3
Based on 4 answers
I have very rarely had an issue with Discord that I needed to contact support about, but when I have, support has been very quick about reaching back out to me and assisting me in resolving my issue. They read what you say and respond to it with intelligent and helpful responses. Nothing is more frustrating when you try communication with the support of a company and they don't actually read what you have to say or what your issue is. Luckily, Discord takes the time necessary to evaluate problems on an individual basis and assist you based on the problems you're facing.
Kyle Panackia | TrustRadius Reviewer

In-Person Training

Webex Meetings

Webex Meetings 6.4
Based on 1 answer
It is very good to have an in-person training at times as they can show you in in person how to configure an operating system.
Anonymous | TrustRadius Reviewer

Discord

No score
No answers yet
No answers on this topic

Online Training

Webex Meetings

Webex Meetings 7.8
Based on 2 answers
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
Anonymous | TrustRadius Reviewer

Discord

No score
No answers yet
No answers on this topic

Implementation Rating

Webex Meetings

Webex Meetings 9.0
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Discord

No score
No answers yet
No answers on this topic

Alternatives Considered

Webex Meetings

I find Cisco Webex Meetings to be the easiest to use from the following standpoints:- Google Hangouts can have firewall issues for my customers; Cisco Webex Meetings doesn't- Our company finds it hard at times to take presenter rights in Teams, and we often need to present- Skype can be difficult to log into; Cisco Webex Meetings isn't- Some of my accounts weren't allowed by their internal IT teams to use Zoom when Zoom had security issues; Cisco Webex Meetings was always considered an acceptable option
Anonymous | TrustRadius Reviewer

Discord

The subdivisions through voice and text channels that can be elevated in Discord facilitate the organization of the company. Discord planned that the information not lost in the middle of the conversations, we managed to organize for the projects. Permission levels also help protect information so that not everyone has access to certain channels.
Fernanda Alonso | TrustRadius Reviewer

Scalability

Webex Meetings

Webex Meetings 8.9
Based on 110 answers
  • Pay as you grow [the] solution. Only add license[s] when more user need it
  • License include[s] Cisco Webex Meetings and Webex Teams. Can be shared for entire departments and sites as needed
  • Using cloud storage, so meeting and presentation can be store on cloud. No need to provide on-premise server
  • For remote/branch user they can seamlessly join meeting from their endpoint device
  • License assignment is very simple using cloud console
Budi Ezeddin | TrustRadius Reviewer

Discord

No score
No answers yet
No answers on this topic

Return on Investment

Webex Meetings

  • Webex Meetings has made it a seamless experience with meeting with customers during the pandemic.
  • Some customers are moving away from Webex Meetings to MS Teams due to costs which need to be reduced to compete.
  • Having face to face meetings via Webex Meetings has reduced travel costs when an in-person meeting is not necessary.
(Brian) Keith Klevenski | TrustRadius Reviewer

Discord

  • Great for keeping in contact with your peers.
  • Adding friends could be a little confusing.
  • Has made it easy to video call someone really quickly.
Josh Kim | TrustRadius Reviewer

Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Free$0.001
Starter$13.501
Plus$17.951
Business$26.951
  1. per month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Discord

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Discord Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Webex Meetings
8.5
Discord
9.1

Likelihood to Renew

Webex Meetings
7.6
Discord

Usability

Webex Meetings
8.9
Discord
7.5

Reliability and Availability

Webex Meetings
9.0
Discord

Performance

Webex Meetings
8.7
Discord

Support Rating

Webex Meetings
8.3
Discord
9.3

In-Person Training

Webex Meetings
6.4
Discord

Online Training

Webex Meetings
7.8
Discord

Implementation Rating

Webex Meetings
9.0
Discord

Scalability

Webex Meetings
8.9
Discord

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