What users are saying about
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Top Rated
1278 Ratings

Webex Meetings

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Top Rated
1278 Ratings
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Score 8.2 out of 100
77 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Webex Meetings

For a meeting where participant size is large the platform really does well as the host has full control over the meeting. [You] can enable and disable audio of anyone based on [your] requirements. [They] can pass the host control for other members to share content and can create breakout sessions. There seem [to be] scenarios where the Cisco Webex Meetings are less suited. One scenario could be low-speed internet connectivity where the platform does not perform well.
Ravinder Beniwal | TrustRadius Reviewer

HCL Notes (formerly from IBM)

I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
Mogana Tashiani | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Webex Meetings
8.1
HCL Notes (formerly from IBM)
High quality audio
Webex Meetings
8.4
HCL Notes (formerly from IBM)
High quality video
Webex Meetings
8.4
HCL Notes (formerly from IBM)
Low bandwidth requirements
Webex Meetings
7.4
HCL Notes (formerly from IBM)
Mobile support
Webex Meetings
8.0
HCL Notes (formerly from IBM)

Screen Sharing

Webex Meetings
8.5
HCL Notes (formerly from IBM)
Desktop sharing
Webex Meetings
8.8
HCL Notes (formerly from IBM)
Whiteboards
Webex Meetings
8.2
HCL Notes (formerly from IBM)

Online Meetings / Events

Webex Meetings
8.3
HCL Notes (formerly from IBM)
Calendar integration
Webex Meetings
8.5
HCL Notes (formerly from IBM)
Meeting initiation
Webex Meetings
8.4
HCL Notes (formerly from IBM)
Integrates with social media
Webex Meetings
7.6
HCL Notes (formerly from IBM)
Record meetings / events
Webex Meetings
8.6
HCL Notes (formerly from IBM)
Slideshows
Webex Meetings
8.6
HCL Notes (formerly from IBM)

Online Events Collaboration

Webex Meetings
8.4
HCL Notes (formerly from IBM)
Live chat
Webex Meetings
8.4
HCL Notes (formerly from IBM)
Audience polling
Webex Meetings
8.5
HCL Notes (formerly from IBM)
Q&A
Webex Meetings
8.4
HCL Notes (formerly from IBM)

Online Events Security

Webex Meetings
8.4
HCL Notes (formerly from IBM)
User authentication
Webex Meetings
8.5
HCL Notes (formerly from IBM)
Participant roles & permissions
Webex Meetings
8.5
HCL Notes (formerly from IBM)
Confidential attendee list
Webex Meetings
8.1
HCL Notes (formerly from IBM)

Project Management

Webex Meetings
HCL Notes (formerly from IBM)
8.6
Task Management
Webex Meetings
HCL Notes (formerly from IBM)
9.1
Gantt Charts
Webex Meetings
HCL Notes (formerly from IBM)
10.0
Scheduling
Webex Meetings
HCL Notes (formerly from IBM)
8.8
Workflow Automation
Webex Meetings
HCL Notes (formerly from IBM)
9.5
Mobile Access
Webex Meetings
HCL Notes (formerly from IBM)
9.1
Search
Webex Meetings
HCL Notes (formerly from IBM)
3.5
Visual planning tools
Webex Meetings
HCL Notes (formerly from IBM)
10.0

Communication

Webex Meetings
HCL Notes (formerly from IBM)
9.6
Chat
Webex Meetings
HCL Notes (formerly from IBM)
9.6
Notifications
Webex Meetings
HCL Notes (formerly from IBM)
9.2
Discussions
Webex Meetings
HCL Notes (formerly from IBM)
9.4
Surveys
Webex Meetings
HCL Notes (formerly from IBM)
8.8
Internal knowledgebase
Webex Meetings
HCL Notes (formerly from IBM)
10.0
Integrates with GoToMeeting
Webex Meetings
HCL Notes (formerly from IBM)
10.0
Integrates with Gmail and Google Hangouts
Webex Meetings
HCL Notes (formerly from IBM)
10.0
Integrates with Outlook
Webex Meetings
HCL Notes (formerly from IBM)
10.0

File Sharing & Management

Webex Meetings
HCL Notes (formerly from IBM)
9.1
Versioning
Webex Meetings
HCL Notes (formerly from IBM)
8.8
Video files
Webex Meetings
HCL Notes (formerly from IBM)
7.9
Audio files
Webex Meetings
HCL Notes (formerly from IBM)
7.9
Document collaboration
Webex Meetings
HCL Notes (formerly from IBM)
9.1
Access control
Webex Meetings
HCL Notes (formerly from IBM)
9.4
Advanced security features
Webex Meetings
HCL Notes (formerly from IBM)
9.4
Integrates with Google Drive
Webex Meetings
HCL Notes (formerly from IBM)
10.0
Device sync
Webex Meetings
HCL Notes (formerly from IBM)
10.0

Pros

Webex Meetings

  • Simplicity to meet face to face with anyone in the world instantly and with high quality video.
  • Robust infrastructure around the world to work without interruption.
  • Integrate with most common tools like Microsoft Exchange, Office 365 and Google Calendar.
  • Lots of features.
  • Many features available to get the most out of the tool and make it easier to use.
  • Wide range of training on the tool and the new features.
  • Choose the version that most fits your organization: Cloud, Hybrid or On Premise.
Leonardo Gonzalez | TrustRadius Reviewer

HCL Notes (formerly from IBM)

  • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
  • It has a really good enterprise-grade framework for development custom database applications
  • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
  • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
Matthew J. Fitzpatrick | TrustRadius Reviewer

Cons

Webex Meetings

  • Better integration with other platforms such as Panopto (currently only one video source can be saved instead of one explicit presenter and one explicit content window
  • Needs a bigger marketplace similar to Zoom
  • Virtual backgrounds needs improvement and should include motion backgrounds
  • Consolidate all the different products (Webex Meetings, Event, Training, Support centers) into one product
  • Allow fullscreen video of presenter video on secondary monitor
Anonymous | TrustRadius Reviewer

HCL Notes (formerly from IBM)

  • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
  • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
  • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
  • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
  • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
  • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
Jeremiah Benjamin | TrustRadius Reviewer

Likelihood to Renew

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 1.7
Based on 5 answers
I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
Tom Le | TrustRadius Reviewer

Usability

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 10.0
Based on 1 answer
Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
Tom Le | TrustRadius Reviewer

Reliability and Availability

Webex Meetings

Webex Meetings 9.0
Based on 138 answers
I gave a rating of 10 because every time I've needed to use Cisco Webex Meetings, it was available. I don't remember it ever being unavailable to me. Any updates or unplanned changes also occur when I first start the program right away so I don't have to worry if the program is out of date or un-secure of anything.
Anonymous | TrustRadius Reviewer

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 10.0
Based on 1 answer
No answer on this topic is available.

Performance

Webex Meetings

Webex Meetings 8.7
Based on 117 answers
I have had a very reliable experience with Cisco Webex Meetings, but there have been a couple of instances where the platform has lagged:
  • During a Webex meeting when many are on video, the platform has struggled not to crash for everyone.
  • Sharing certain screens, for example when sharing my screen to show our project management software everything lags, but with other views it does not.
I have not had any issues with the integration with Outlook, as well as Skype. We are transitioning away from Skype but Webex works well.
Anonymous | TrustRadius Reviewer

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 10.0
Based on 1 answer
No answer on this topic is available.

Support Rating

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 9.0
Based on 2 answers
I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
Tom Le | TrustRadius Reviewer

In-Person Training

Webex Meetings

Webex Meetings 6.4
Based on 1 answer
It is very good to have an in-person training at times as well as they can show you in in person how to configure an operating system
Anonymous | TrustRadius Reviewer

HCL Notes (formerly from IBM)

No score
No answers yet
No answers on this topic

Online Training

Webex Meetings

Webex Meetings 7.8
Based on 2 answers
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
Anonymous | TrustRadius Reviewer

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 10.0
Based on 1 answer
No answer on this topic is available.

Implementation Rating

Webex Meetings

Webex Meetings 9.1
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 9.0
Based on 1 answer
Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
Tom Le | TrustRadius Reviewer

Alternatives Considered

Webex Meetings

Microsoft Teams has better integration with office 365 products like Outlook. Collaboration is better with MS teams since it also provides [the] ability to use SharePoint and teams' sites for documents. Cisco Webex Meetings seems to have better audio support via phone whereas audio quality over [the] internet seems to be better in MS Teams.
Brijesh Shirodkar | TrustRadius Reviewer

HCL Notes (formerly from IBM)

Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
Christopher Stark | TrustRadius Reviewer

Scalability

Webex Meetings

Webex Meetings 8.9
Based on 118 answers
  • Pay as you grow [the] solution. Only add license[s] when more user need it
  • License include[s] Cisco Webex Meetings and Webex Teams. Can be shared for entire departments and sites as needed
  • Using cloud storage, so meeting and presentation can be store on cloud. No need to provide on-premise server
  • For remote/branch user they can seamlessly join meeting from their endpoint device
  • License assignment is very simple using cloud console
Budi Ezeddin | TrustRadius Reviewer

HCL Notes (formerly from IBM)

No score
No answers yet
No answers on this topic

Return on Investment

Webex Meetings

  • Positively it definitely Less traveling expenses per person (it could have been 6k per year per person in Hotel, Airfare, meals)
  • We see each other more often than while in the office
  • Meetings are arrange more easily, in an ordered manner as well as make everyone be more punctual.
Mike Martinez | TrustRadius Reviewer

HCL Notes (formerly from IBM)

  • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
  • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
Anonymous | TrustRadius Reviewer

Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Free$0.001
Starter$13.501
Plus$17.951
Business$26.951
  1. per month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

HCL Notes (formerly from IBM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HCL Notes (formerly from IBM) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Webex Meetings
8.5
HCL Notes (formerly from IBM)
8.1

Likelihood to Renew

Webex Meetings
7.6
HCL Notes (formerly from IBM)
1.7

Usability

Webex Meetings
8.9
HCL Notes (formerly from IBM)
10.0

Reliability and Availability

Webex Meetings
9.0
HCL Notes (formerly from IBM)
10.0

Performance

Webex Meetings
8.7
HCL Notes (formerly from IBM)
10.0

Support Rating

Webex Meetings
8.3
HCL Notes (formerly from IBM)
9.0

In-Person Training

Webex Meetings
6.4
HCL Notes (formerly from IBM)

Online Training

Webex Meetings
7.8
HCL Notes (formerly from IBM)
10.0

Implementation Rating

Webex Meetings
9.1
HCL Notes (formerly from IBM)
9.0

Scalability

Webex Meetings
8.9
HCL Notes (formerly from IBM)

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