What users are saying about
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Top Rated
1274 Ratings
23 Ratings

Webex Meetings

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Top Rated
1274 Ratings
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Score 8.2 out of 100
23 Ratings
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Score 8 out of 100

Likelihood to Recommend

Webex Meetings

For a meeting where participant size is large the platform really does well as the host has full control over the meeting. [You] can enable and disable audio of anyone based on [your] requirements. [They] can pass the host control for other members to share content and can create breakout sessions. There seem [to be] scenarios where the Cisco Webex Meetings are less suited. One scenario could be low-speed internet connectivity where the platform does not perform well.
Ravinder Beniwal | TrustRadius Reviewer

Kaltura

Kaltura is an excellent tool IF you have a large library of content. It can be pretty pricey so if you are early in launching an online program you may be better off waiting a few years until you've amassed a large enough catalog to warrant the investment in such a tool.The tool is best purchased by a University or company-wide vs having a single department try to find the budget for it. The unlimited plan pays for itself in most cases if you go this route. Secondly, you must be willing to invest time and resources into on-going training for your faculty and staff, especially for those who wish to create their own media and use the quizzing features.
Mark Nowowiejski | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Webex Meetings
8.1
Kaltura
High quality audio
Webex Meetings
8.4
Kaltura
High quality video
Webex Meetings
8.4
Kaltura
Low bandwidth requirements
Webex Meetings
7.4
Kaltura
Mobile support
Webex Meetings
8.0
Kaltura

Screen Sharing

Webex Meetings
8.5
Kaltura
Desktop sharing
Webex Meetings
8.8
Kaltura
Whiteboards
Webex Meetings
8.2
Kaltura

Online Meetings / Events

Webex Meetings
8.3
Kaltura
Calendar integration
Webex Meetings
8.5
Kaltura
Meeting initiation
Webex Meetings
8.4
Kaltura
Integrates with social media
Webex Meetings
7.6
Kaltura
Record meetings / events
Webex Meetings
8.6
Kaltura
Slideshows
Webex Meetings
8.6
Kaltura

Online Events Collaboration

Webex Meetings
8.4
Kaltura
Live chat
Webex Meetings
8.4
Kaltura
Audience polling
Webex Meetings
8.5
Kaltura
Q&A
Webex Meetings
8.4
Kaltura

Online Events Security

Webex Meetings
8.4
Kaltura
User authentication
Webex Meetings
8.5
Kaltura
Participant roles & permissions
Webex Meetings
8.5
Kaltura
Confidential attendee list
Webex Meetings
8.1
Kaltura

Video Marketing

Webex Meetings
Kaltura
9.0
Video personalization
Webex Meetings
Kaltura
7.0
Support for advertisements
Webex Meetings
Kaltura
10.0
Video SEO
Webex Meetings
Kaltura
10.0

Video Platform Integrations

Webex Meetings
Kaltura
10.0
Integration to LMS
Webex Meetings
Kaltura
10.0

Video Security

Webex Meetings
Kaltura
9.5
Video access controls
Webex Meetings
Kaltura
9.0
User management
Webex Meetings
Kaltura
8.9
Video link sharing
Webex Meetings
Kaltura
9.9
Internal video
Webex Meetings
Kaltura
9.9
External video
Webex Meetings
Kaltura
9.9

Video Player

Webex Meetings
Kaltura
9.5
Player customization
Webex Meetings
Kaltura
9.0
Embedded videos
Webex Meetings
Kaltura
9.9
Video quality / Bandwidth controls
Webex Meetings
Kaltura
9.9
Mobile compatibility
Webex Meetings
Kaltura
9.0

Video Analytics

Webex Meetings
Kaltura
8.4
A/B testing
Webex Meetings
Kaltura
9.0
Streaming quality reports
Webex Meetings
Kaltura
10.0
Per viewer tracking
Webex Meetings
Kaltura
8.1
Per video tracking
Webex Meetings
Kaltura
8.1
Video analytics dashboard
Webex Meetings
Kaltura
7.1

Video Hosting, Management & Storage

Webex Meetings
Kaltura
8.5
On-Demand video
Webex Meetings
Kaltura
8.1
Live streaming
Webex Meetings
Kaltura
8.0
Impact of streaming on network
Webex Meetings
Kaltura
7.0
Video upload & format support
Webex Meetings
Kaltura
9.9
Video library / File management
Webex Meetings
Kaltura
9.0
Video portal
Webex Meetings
Kaltura
9.0

Video Engagement

Webex Meetings
Kaltura
6.0
Video comments
Webex Meetings
Kaltura
6.0

Pros

Webex Meetings

  • Simplicity to meet face to face with anyone in the world instantly and with high quality video.
  • Robust infrastructure around the world to work without interruption.
  • Integrate with most common tools like Microsoft Exchange, Office 365 and Google Calendar.
  • Lots of features.
  • Many features available to get the most out of the tool and make it easier to use.
  • Wide range of training on the tool and the new features.
  • Choose the version that most fits your organization: Cloud, Hybrid or On Premise.
Leonardo Gonzalez | TrustRadius Reviewer

Kaltura

  • Very easy to use interface for uploading videos or capturing a screen recording. There are very few clicks required to get the media up and running. The video conversion process that happens on the back-end is fast and provides videos in device agnostic formats.
  • Integrates well with other systems, such as our Moodle LMS. This extends the capabilities of the LMS and also allows us to keep video/multimedia content organized in a central location (the KMC).
  • Kaltura can be connected to various processes within your organization. For example, we have a system in place that allows a video lecture in a classroom to be uploaded to Kaltura in a very easy manner.
  • User/role management is very important as some people on campus have more privileges to publish content than do others. We have Kaltura connected to our Single Sign-On solution for authentication and we can assign roles to specific people within the Kaltura software.
Anonymous | TrustRadius Reviewer

Cons

Webex Meetings

  • Better integration with other platforms such as Panopto (currently only one video source can be saved instead of one explicit presenter and one explicit content window
  • Needs a bigger marketplace similar to Zoom
  • Virtual backgrounds needs improvement and should include motion backgrounds
  • Consolidate all the different products (Webex Meetings, Event, Training, Support centers) into one product
  • Allow fullscreen video of presenter video on secondary monitor
Anonymous | TrustRadius Reviewer

Kaltura

  • Admin interface is sometimes difficult to navigate.
  • Videos ingested sometimes are delayed by hours or days before being available.
  • Support services often have full-day delays before escalation.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Kaltura

Kaltura 6.3
Based on 3 answers
Since we have many terabytes of data currently stored with Kaltura and the system and it works great, it would be very difficult to move to another system.
Kirk Laird | TrustRadius Reviewer

Usability

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Kaltura

No score
No answers yet
No answers on this topic

Reliability and Availability

Webex Meetings

Webex Meetings 9.0
Based on 138 answers
I gave a rating of 10 because every time I've needed to use Cisco Webex Meetings, it was available. I don't remember it ever being unavailable to me. Any updates or unplanned changes also occur when I first start the program right away so I don't have to worry if the program is out of date or un-secure of anything.
Anonymous | TrustRadius Reviewer

Kaltura

No score
No answers yet
No answers on this topic

Performance

Webex Meetings

Webex Meetings 8.7
Based on 117 answers
I have had a very reliable experience with Cisco Webex Meetings, but there have been a couple of instances where the platform has lagged:
  • During a Webex meeting when many are on video, the platform has struggled not to crash for everyone.
  • Sharing certain screens, for example when sharing my screen to show our project management software everything lags, but with other views it does not.
I have not had any issues with the integration with Outlook, as well as Skype. We are transitioning away from Skype but Webex works well.
Anonymous | TrustRadius Reviewer

Kaltura

No score
No answers yet
No answers on this topic

Support Rating

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

Kaltura

Kaltura 5.0
Based on 2 answers
The first line support agents seldom are able to diagnose or troubleshoot any problems that we have. These agents simply open support tickets in their system which are escalated to a foreign level 2 support agent which creates at least a day delay between reporting a problem and getting initial feedback. Any back-and-forth questions add at least another day delay.
Anonymous | TrustRadius Reviewer

In-Person Training

Webex Meetings

Webex Meetings 6.4
Based on 1 answer
It is very good to have an in-person training at times as well as they can show you in in person how to configure an operating system
Anonymous | TrustRadius Reviewer

Kaltura

No score
No answers yet
No answers on this topic

Online Training

Webex Meetings

Webex Meetings 7.8
Based on 2 answers
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
Anonymous | TrustRadius Reviewer

Kaltura

No score
No answers yet
No answers on this topic

Implementation Rating

Webex Meetings

Webex Meetings 9.1
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Kaltura

No score
No answers yet
No answers on this topic

Alternatives Considered

Webex Meetings

Microsoft Teams has better integration with office 365 products like Outlook. Collaboration is better with MS teams since it also provides [the] ability to use SharePoint and teams' sites for documents. Cisco Webex Meetings seems to have better audio support via phone whereas audio quality over [the] internet seems to be better in MS Teams.
Brijesh Shirodkar | TrustRadius Reviewer

Kaltura

We considered a couple of options 2 years ago. One of those options has since been sold and dismantled. Kaltura was really the best product in this space. Now, Canvas is releasing its own video solution very soon and it has some nice workflow features. It remains to be seen if that solution will challenge Kaltura.
Robert Gibson MS, MBA, EdD | TrustRadius Reviewer

Scalability

Webex Meetings

Webex Meetings 8.9
Based on 118 answers
  • Pay as you grow [the] solution. Only add license[s] when more user need it
  • License include[s] Cisco Webex Meetings and Webex Teams. Can be shared for entire departments and sites as needed
  • Using cloud storage, so meeting and presentation can be store on cloud. No need to provide on-premise server
  • For remote/branch user they can seamlessly join meeting from their endpoint device
  • License assignment is very simple using cloud console
Budi Ezeddin | TrustRadius Reviewer

Kaltura

No score
No answers yet
No answers on this topic

Return on Investment

Webex Meetings

  • Positively it definitely Less traveling expenses per person (it could have been 6k per year per person in Hotel, Airfare, meals)
  • We see each other more often than while in the office
  • Meetings are arrange more easily, in an ordered manner as well as make everyone be more punctual.
Mike Martinez | TrustRadius Reviewer

Kaltura

  • The ability to have such a robust solution for rich media content far outweighs the cost of service.
  • We have new projects which will push the limits and abilities of Kaltura in the future.
Leonardo Ferre | TrustRadius Reviewer

Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Free$0.001
Starter$13.501
Plus$17.951
Business$26.951
  1. per month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Kaltura

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kaltura Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Webex Meetings
8.5
Kaltura
8.1

Likelihood to Renew

Webex Meetings
7.6
Kaltura
6.3

Usability

Webex Meetings
8.9
Kaltura

Reliability and Availability

Webex Meetings
9.0
Kaltura

Performance

Webex Meetings
8.7
Kaltura

Support Rating

Webex Meetings
8.3
Kaltura
5.0

In-Person Training

Webex Meetings
6.4
Kaltura

Online Training

Webex Meetings
7.8
Kaltura

Implementation Rating

Webex Meetings
9.1
Kaltura

Scalability

Webex Meetings
8.9
Kaltura

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