What users are saying about
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Top Rated
1272 Ratings

Webex Meetings

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Top Rated
1272 Ratings
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Score 8.2 out of 100
8 Ratings
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Score 7 out of 100

Likelihood to Recommend

Webex Meetings

Cisco is one of the best service and solutions providers out in the market currently. Their product, Cisco Webex Meetings, is a great tool that can help connect colleagues together who can't meet with one another physically. It also is a great tool for collaboration between various numbers of people. Another situation where Cisco Webex Meetings is well suited is if there is a training session needed; Cisco Webex Meetings is a great platform to host that.
Anonymous | TrustRadius Reviewer

MaestroConference

This is best suited for webinars where you want increase participant engagement. Maestroconference has helped us avoid the type of webinar where the presenter has no idea if people are listening and participants often lose interest and end up checking email. The interaction level can become extremely high leading to increased engagement, satisfaction and buy-in.
Tasha Walsh | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Webex Meetings
8.1
MaestroConference
High quality audio
Webex Meetings
8.5
MaestroConference
High quality video
Webex Meetings
8.4
MaestroConference
Low bandwidth requirements
Webex Meetings
7.5
MaestroConference
Mobile support
Webex Meetings
8.1
MaestroConference

Screen Sharing

Webex Meetings
8.5
MaestroConference
Desktop sharing
Webex Meetings
8.8
MaestroConference
Whiteboards
Webex Meetings
8.2
MaestroConference

Online Meetings / Events

Webex Meetings
8.4
MaestroConference
Calendar integration
Webex Meetings
8.6
MaestroConference
Meeting initiation
Webex Meetings
8.5
MaestroConference
Integrates with social media
Webex Meetings
7.6
MaestroConference
Record meetings / events
Webex Meetings
8.7
MaestroConference
Slideshows
Webex Meetings
8.6
MaestroConference

Online Events Collaboration

Webex Meetings
8.4
MaestroConference
Live chat
Webex Meetings
8.4
MaestroConference
Audience polling
Webex Meetings
8.5
MaestroConference
Q&A
Webex Meetings
8.4
MaestroConference

Online Events Security

Webex Meetings
8.4
MaestroConference
User authentication
Webex Meetings
8.5
MaestroConference
Participant roles & permissions
Webex Meetings
8.5
MaestroConference
Confidential attendee list
Webex Meetings
8.1
MaestroConference

Pros

Webex Meetings

  • Simplicity to meet face to face with anyone in the world instantly and with high quality video.
  • Robust infrastructure around the world to work without interruption.
  • Integrate with most common tools like Microsoft Exchange, Office 365 and Google Calendar.
  • Lots of features.
  • Many features available to get the most out of the tool and make it easier to use.
  • Wide range of training on the tool and the new features.
  • Choose the version that most fits your organization: Cloud, Hybrid or On Premise.
Leonardo Gonzalez | TrustRadius Reviewer

MaestroConference

  • The number one strength of Maestro Conference is the ability for the host to create "break out" groups where members of the call can interact with each other in smaller groups as if they were in an in-person conference.
  • Another quality of Maestro Conference that I love is the fact that the host can then "weave in and out" of the different break out groups, listening in, providing support and getting feedback. It's an incredibly tool that Maestro offers.
  • Lastly I think Maestro Conference has excellent customer service.
Daphne Cohn | TrustRadius Reviewer

Cons

Webex Meetings

  • Better integration with other platforms such as Panopto (currently only one video source can be saved instead of one explicit presenter and one explicit content window
  • Needs a bigger marketplace similar to Zoom
  • Virtual backgrounds needs improvement and should include motion backgrounds
  • Consolidate all the different products (Webex Meetings, Event, Training, Support centers) into one product
  • Allow fullscreen video of presenter video on secondary monitor
Anonymous | TrustRadius Reviewer

MaestroConference

  • The call sound quality was often pretty poor, and we had a lot of trouble with calls being dropped. Over the years I would periodically throw in the towel and go back to Free Conferencing just to have reliable quality. But they only have 3 of 4 breakout rooms and I couldn't conduct the rooms easily. Then I try MC again to see if the engineering had improved. It was like a wave. Sometimes better, sometimes worse.
  • The conductor interface has an annoying glitch wherein we could not change a persons attribute fields on the fly. I would interview my callers and assign them to one class or another based on their answers, and the partner up people into breakout rooms based on their answers. This meant editing the two attribute fields , and it just plain didn't work 75% of the time.
  • Maestro Conference repositioned its business away from small educators like me, to large organizations like political action committees. The price became too high for me, and it just no longer made sense. I repositioned my product to work with less expensive and less complicated solutions.
  • The add on features, like recording each conference room, were insanely expensive.
  • VOIP and MC didn't mix. The MC dialer never worked. Neither did Skype. This meant that my international callers were out of luck. This was FRUSTRATING to say the least. Now I just use Skype. A picture is worth a thousand words.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

MaestroConference

MaestroConference 5.9
Based on 3 answers
we have found no other company with the technology that allows us to conduct webinars with this level of interactivity. We've also been watching as the company has added on addtional functionality and are very please with how it is developing.
Tasha Walsh | TrustRadius Reviewer

Usability

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

MaestroConference

No score
No answers yet
No answers on this topic

Reliability and Availability

Webex Meetings

Webex Meetings 9.1
Based on 136 answers
Has always been very reliable with only a couple of issues in the past year. Video and audio quality is always very good, however the platform does struggle with many people on video and audio (could also have something to do with computer bandwidth). We had over 50 people on a video call and found the platform to crash repeatedly, however for something like this I would recommend leveraging Webex events
Anonymous | TrustRadius Reviewer

MaestroConference

No score
No answers yet
No answers on this topic

Performance

Webex Meetings

Webex Meetings 8.8
Based on 115 answers
Overall performance of loading the application is fast. On occasions, the meeting can take time to load in the browser version. The app usually loads faster both on desktop and mobile. Integration with MS Outlook is available. While I have not noticed [...] reduced performance within Cisco Webex Meetings because of this integration, I have seen delays in MS Outlook when adding the meeting link to calendars
Brijesh Shirodkar | TrustRadius Reviewer

MaestroConference

No score
No answers yet
No answers on this topic

Support Rating

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

MaestroConference

No score
No answers yet
No answers on this topic

In-Person Training

Webex Meetings

Webex Meetings 6.4
Based on 1 answer
It is very good to have an in-person training at times as well as they can show you in in person how to configure an operating system
Anonymous | TrustRadius Reviewer

MaestroConference

No score
No answers yet
No answers on this topic

Online Training

Webex Meetings

Webex Meetings 7.8
Based on 2 answers
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
Anonymous | TrustRadius Reviewer

MaestroConference

No score
No answers yet
No answers on this topic

Implementation Rating

Webex Meetings

Webex Meetings 9.1
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

MaestroConference

No score
No answers yet
No answers on this topic

Alternatives Considered

Webex Meetings

I find Cisco Webex Meetings to be the easiest to use from the following standpoints:- Google Hangouts can have firewall issues for my customers; Cisco Webex Meetings doesn't- Our company finds it hard at times to take presenter rights in Teams, and we often need to present- Skype can be difficult to log into; Cisco Webex Meetings isn't- Some of my accounts weren't allowed by their internal IT teams to use Zoom when Zoom had security issues; Cisco Webex Meetings was always considered an acceptable option
Anonymous | TrustRadius Reviewer

MaestroConference

Maestro Conference is the only service I know that allows you to create break out groups and allow participants to actively engage with each other and with the host. It is the most like an "in-person" event of any service I have used. And the customer service has always been excellent
Daphne Cohn | TrustRadius Reviewer

Scalability

Webex Meetings

Webex Meetings 8.9
Based on 116 answers
  • Pay as you grow [the] solution. Only add license[s] when more user need it
  • License include[s] Cisco Webex Meetings and Webex Teams. Can be shared for entire departments and sites as needed
  • Using cloud storage, so meeting and presentation can be store on cloud. No need to provide on-premise server
  • For remote/branch user they can seamlessly join meeting from their endpoint device
  • License assignment is very simple using cloud console
Budi Ezeddin | TrustRadius Reviewer

MaestroConference

No score
No answers yet
No answers on this topic

Return on Investment

Webex Meetings

  • Positively it definitely Less traveling expenses per person (it could have been 6k per year per person in Hotel, Airfare, meals)
  • We see each other more often than while in the office
  • Meetings are arrange more easily, in an ordered manner as well as make everyone be more punctual.
Mike Martinez | TrustRadius Reviewer

MaestroConference

  • When the monthly call with breakout rooms was working well I had a lot of good conversion. When it was not, because of sound quality of dropped calls, I was giving people a poor experience. Since I was using MC as the centerpiece of my TRIAL calls, it was a two edged sword.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Free$0.001
Starter$13.501
Plus$17.951
Business$26.951
  1. per month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

MaestroConference

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Varies*

* services needed: see http://maestroconference.com/services

MaestroConference Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Webex Meetings
8.5
MaestroConference
8.3

Likelihood to Renew

Webex Meetings
7.6
MaestroConference
5.9

Usability

Webex Meetings
8.9
MaestroConference

Reliability and Availability

Webex Meetings
9.1
MaestroConference

Performance

Webex Meetings
8.8
MaestroConference

Support Rating

Webex Meetings
8.3
MaestroConference

In-Person Training

Webex Meetings
6.4
MaestroConference

Online Training

Webex Meetings
7.8
MaestroConference

Implementation Rating

Webex Meetings
9.1
MaestroConference

Scalability

Webex Meetings
8.9
MaestroConference

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