Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Exchange
Score 8.6 out of 10
N/A
Microsoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A
Webex Meetings
Score 8.2 out of 10
N/A
Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.
$11.95
per month
Pricing
Microsoft ExchangeWebex Meetings
Editions & Modules
No answers on this topic
Webex Free
$0.00
user/month
Webex Meet
$14.50
user/month
Webex Suite: Meet + Call Plan
$25.00
user/month
Enterprise
Contact Sales
Offerings
Pricing Offerings
Microsoft ExchangeWebex Meetings
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsWebex Meetings are available at no cost to users. They are included in the Webex Suite, starting at $11.95 per user/per month for Enterprise Agreements.
More Pricing Information
Community Pulse
Microsoft ExchangeWebex Meetings
Considered Both Products
Microsoft Exchange
Chose Microsoft Exchange
Have always used Microsoft Exchange in my year sales career. Have not tried anything else.
Webex Meetings
Chose Webex Meetings
Webex Meetings integrates with a wide portfolio of devices. It can integrate with a large number of devices including IP phones, headsets, and many more endpoints. These devices are designed to work seamlessly with Webex Meetings and the advantage is that this type of …
Chose Webex Meetings
WebEx Meetings was not a hard to be the top competitor as most other products feel short. Just the fact of its well known name keeps customers confident they are using a trustworthy service. Some other less known products are hard to get users to trust and use.
Top Pros
Top Cons
Features
Microsoft ExchangeWebex Meetings
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Microsoft Exchange
8.1
81 Ratings
4% below category average
Webex Meetings
-
Ratings
Anti-malware8.164 Ratings00 Ratings
Customizability7.976 Ratings00 Ratings
Data Loss Protection8.666 Ratings00 Ratings
Threat Detection7.965 Ratings00 Ratings
Sandboxing7.445 Ratings00 Ratings
End-to-End Encryption8.365 Ratings00 Ratings
Management Tools8.478 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Microsoft Exchange
-
Ratings
Webex Meetings
8.0
767 Ratings
1% above category average
High quality audio00 Ratings8.6762 Ratings
High quality video00 Ratings8.4755 Ratings
Low bandwidth requirements00 Ratings7.0728 Ratings
Mobile support00 Ratings7.9691 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Microsoft Exchange
-
Ratings
Webex Meetings
8.2
758 Ratings
3% above category average
Desktop sharing00 Ratings8.6756 Ratings
Whiteboards00 Ratings7.8657 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Microsoft Exchange
-
Ratings
Webex Meetings
8.2
767 Ratings
0% above category average
Calendar integration00 Ratings8.4726 Ratings
Meeting initiation00 Ratings8.2754 Ratings
Integrates with social media00 Ratings7.7309 Ratings
Record meetings / events00 Ratings8.5716 Ratings
Slideshows00 Ratings8.4652 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Microsoft Exchange
-
Ratings
Webex Meetings
8.3
726 Ratings
1% below category average
Live chat00 Ratings8.6706 Ratings
Audience polling00 Ratings8.1625 Ratings
Q&A00 Ratings8.2632 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Microsoft Exchange
-
Ratings
Webex Meetings
8.4
722 Ratings
1% above category average
User authentication00 Ratings8.3672 Ratings
Participant roles & permissions00 Ratings8.4703 Ratings
Confidential attendee list00 Ratings8.4416 Ratings
Best Alternatives
Microsoft ExchangeWebex Meetings
Small Businesses
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.7 out of 10
Google Meet
Google Meet
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft ExchangeWebex Meetings
Likelihood to Recommend
8.8
(99 ratings)
8.5
(778 ratings)
Likelihood to Renew
8.0
(3 ratings)
9.9
(46 ratings)
Usability
9.0
(2 ratings)
8.4
(103 ratings)
Availability
10.0
(1 ratings)
9.1
(450 ratings)
Performance
9.0
(1 ratings)
8.7
(425 ratings)
Support Rating
9.9
(12 ratings)
7.8
(108 ratings)
In-Person Training
-
(0 ratings)
8.2
(3 ratings)
Online Training
-
(0 ratings)
5.5
(3 ratings)
Implementation Rating
10.0
(1 ratings)
7.0
(14 ratings)
Configurability
7.0
(1 ratings)
9.1
(7 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(10 ratings)
Ease of integration
5.0
(1 ratings)
9.0
(5 ratings)
Product Scalability
10.0
(1 ratings)
9.1
(421 ratings)
Professional Services
-
(0 ratings)
8.9
(9 ratings)
Vendor post-sale
5.0
(1 ratings)
8.5
(7 ratings)
Vendor pre-sale
8.0
(1 ratings)
9.1
(8 ratings)
User Testimonials
Microsoft ExchangeWebex Meetings
Likelihood to Recommend
Microsoft
You can use Microsoft Exchange Server with peace of mind for e-mail, calendar, communication, scheduling, and collaboration services. Microsoft's Exchange Server is a product designed to provide users with access to the messaging platform from mobile devices, desktops, and web-based systems. Telephony features in Exchange Server support voicemail. Exchange Server successfully offers high availability service with Microsoft Exchange Database availability groups.
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Cisco
Good examples: - Conducting trainings and courses - Planning meetings and inviting colleagues to attend - Presenting topics to a large group of people - Speech reproduction is very good - assigning rights and copresentor Not so good: - Interaction with other applications - Mute microphones when using multiple clients - Video call quality - Tracking history, private settings
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Pros
Microsoft
  • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
  • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
  • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
  • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
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Cisco
  • We have a global and diverse team with different devices and operating systems. Webex works smoothly on all of them and everyone can collaborate in real-time saving a lot of time and effort, making meetings much more productive.
  • We can easily capture discussion points and decisions for future reference, without the need for manual note-taking. It helps us in smaller group discussions and brainstorming sessions within the main meeting itself.
  • I can even tailor the layout to suit the meeting's purpose and agenda. Webex is intuitive and easy to navigate, even for non-technical users, joining and scheduling meetings is a smooth process.
Read full review
Cons
Microsoft
  • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
  • Losing data might affect business continuity and rebuilding it can be costly.
  • Security remains a major concern.
  • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
  • Hardware and license costs are high.
Read full review
Cisco
  • While sharing the content of browsers like Chrome or Firefox it becomes difficult to toggle from one tab to another due to menu dropdown from the top.
  • Sometimes while joining a meeting it asks you to download the app again even if it's downloaded.
  • Limited scheduling option through mobile WebEx app
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Likelihood to Renew
Microsoft
It is the best, and perhaps only, email solution worth considering.
Read full review
Cisco
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
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Usability
Microsoft
Microsoft Exchange is well suited for inexperienced Messaging Admins and veterans alike. If you have no idea of the fundamentals of modern email (SMTP, mail headers, MX Records, SPF/DKIM, Encryption, etc.) and just need to get people's mailboxes and calendars the support they need, you can use it with confidence. If you are an old pro and want to leverage and dovetail your Powershell and AD with Exchange, you will be rewarded for your efforts.
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Cisco
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
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Reliability and Availability
Microsoft
Exchange is setup with multiple servers behind load balancers to provide high availability.
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Cisco
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
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Performance
Microsoft
I would say it's the best email product I've experienced.
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Cisco
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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Support Rating
Microsoft
We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
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Cisco
I gave this rating for overall support on Webex meetings because if something goes wrong we have the best support here and rarely need to go to help.webex.com. Multiple people have been appropriately trained so finding the answers to any issues we occur is very simple here at work.
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In-Person Training
Microsoft
No answers on this topic
Cisco
It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
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Online Training
Microsoft
No answers on this topic
Cisco
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
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Implementation Rating
Microsoft
Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
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Cisco
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
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Alternatives Considered
Microsoft
Most of the 365 subscriptions include desktop and cloud versions of Microsoft programs. These "traditional" software may be installed on a desktop computer and used offline without any problems, as long as you have a working Internet connection. Because so many firms still transmit each others file's developed locally using these applications, despite this being an era of cloud computing– there is a strong case for keeping desktop versions available.
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Cisco
Meetings is the way to go! It blends in with our organization's workflow seamlessly. Teams is great but really suffers in the collaboration department from our personal experience. Webex Meetings is much more fleshed out. The features it has are much more convenient and easier to use. There was a bit of a learning curve, but once you are over that speedbump you are able to get much more use out of Webex Meetings.
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Contract Terms and Pricing Model
Microsoft
No answers on this topic
Cisco
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
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Scalability
Microsoft
The only time Exchange has failed us is when we did something to cause the failure.
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Cisco
I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.
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Professional Services
Microsoft
No answers on this topic
Cisco
It is a user friendly application. We have had no adoption problems within the company.
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Return on Investment
Microsoft
  • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
  • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
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Cisco
  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
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ScreenShots