Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Teams
Score 8.0 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$5
per month
Webex Meetings
Score 8.2 out of 10
N/A
Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.
$11.95
per month
Pricing
Microsoft TeamsWebex Meetings
Editions & Modules
Free
$0.00
per user/per month
Microsoft 365 Business Basic
$5.00
per user/per month
Microsoft 365 Business Standard
$12.50
per user/per month
Office 365 E3
$20.00
per user/per month
Webex Free
$0.00
user/month
Webex Meet
$14.50
user/month
Webex Suite: Meet + Call Plan
$25.00
user/month
Enterprise
Contact Sales
Offerings
Pricing Offerings
Microsoft TeamsWebex Meetings
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiscounts are available for non profit organizations.Webex Meetings are available at no cost to users. They are included in the Webex Suite, starting at $11.95 per user/per month for Enterprise Agreements.
More Pricing Information
Community Pulse
Microsoft TeamsWebex Meetings
Considered Both Products
Microsoft Teams
Chose Microsoft Teams
When working remotely, it's ideal for team communication. The text messaging and chat features are simple and intuitive. You can quickly and easily join a video or audio conference with other team members. It's just fantastic; it's a must-have tool for business, especially in …
Chose Microsoft Teams
For me, Teams is also very useful and very user friendly just like the others.
Chose Microsoft Teams
Although competitors such as Slack and Webex can really stand up to MS Teams, our organization chose Teams as the predominant work communicator. Working within this decision, we are overall happy with the feature set that Teams provides. In my opinion, the advantages of its …
Chose Microsoft Teams
Microsoft Teams is faster and very responsive when compared with those tools. Also it is robust and does not crash. It is compatible with most of the OS and platforms. Backward compatibility is amazing. It is an enterprise tool. So can be efficiently used for both client …
Chose Microsoft Teams
It think its great for more informal and ad-hoc communications. It has also helped alot with the Covid-19 working from home situation. When in the office you could walk to your teammate and have a chat instead of a scheduled webex call. Teams messenger has brought this walkup …
Chose Microsoft Teams
I don’t prefer Microsoft Teams, compared to its competitors. I am sure part of it is simply that I have less experience with it as a platform. Typically during a meeting, people need to multitask at some point, and Microsoft Teams is the least intuitive of how to …
Chose Microsoft Teams
The only reason of use of Microsoft Teams was its price, which was smaller that the price of competitors. But despite the lower price, Microsoft Teams supports fewer functions and provides less quality.
Chose Microsoft Teams
What we have used all these similar product for is collaboration, communication, and file sharing. Instead of using Zoom and Webex, we have consolidated communication on Microsoft Teams. I personally find Microsoft Teams much easier to use and better when it comes to …
Chose Microsoft Teams
Microsoft Teams has a file-sharing capacity, integrates with other Microsoft products, and has overall team management capabilities. You're not limited to meetings or web conferences, but it also has file sharing, chatting, and total collaboration capabilities. Other software …
Chose Microsoft Teams
It's hard to think of an app that doesn't do a better job at video conferencing than Microsoft Teams. Zoom, Skype, and Webex are the three I'm most familiar with. All three provide far more stabilization, better screen sharing options, better chat functions, and are less …
Chose Microsoft Teams
  • Easier video calls with colleagues compared to WebEx
  • Easy to use when combined with other Microsoft products
  • A light platform which loads easily compared to other tools. It thus doesn't use much bandwidth.
Chose Microsoft Teams
As our organization already has Office 365, it is very convenient for the users to use Microsoft Teams with a single username. In addition, it helps to connect the team members any time and from any location. This is really very beneficial for team productivity and gives …
Chose Microsoft Teams
Better Microsoft integration, same quality of video, better chat, better sharepoint, worse screen sharing, worse resource management (battery).
Chose Microsoft Teams
Microsoft Teams is much better than Skype as it does the core collaboration part much better: call quality, screens-hare, group call, etc. Microsoft Teams includes many tools that Skype doesn't have: knowledge base, task tracking, file sharing, etc. Finally, channels takes the …
Chose Microsoft Teams
First of all, Microsoft Teams wasn't my selection. If I had to choose, my organization would be using Webex Teams due to the integration it has with our phone system. Really, I feel the tools are very much the same minus that. The one thing I will say about Microsoft Teams is …
Chose Microsoft Teams
Microsoft Teams was clearly modeled after Slack, which we license as well. I find both of the tools fairly confusing in user interface and navigation. As for meetings and video conferencing, it works about the same as the other offerings we have in-house but still seems to be …
Chose Microsoft Teams
For an app that is integrated with the Microsoft Office 365 suite, it's nice to have. That said, there are many alternatives out there with the same or more robust options if you aren't tied to packaging everything together.
Webex Meetings
Chose Webex Meetings
Webex Meetings is much more user-friendly and easy to use than the two I have listed. Webex Meetings can also be used even if you are not logged in or don't have an account. all you have to do is have the meeting ID and it will connect you instantly.
Chose Webex Meetings
The biggest difference among the above-mentioned software, like Zoom or Google Meet, is that Webex Meetings is really a cost-efficient product that helps you save a lot of money. Secondly, apart from Zoom, the products listed come in a bundle generally hence it becomes an …
Chose Webex Meetings
Mteams is more integrated.
Chose Webex Meetings
It's more appropriate to use Webex Meetings with Cisco employees as its more efficient. I find that Teams sometimes crashes when at meetings. I've never had this happened whilst on Webex Meetings call.
Chose Webex Meetings
Our users have easily adapted Webex Meetings.
Chose Webex Meetings
I prefer MS Teams. Less CPU intensive, more features being added in a shorter timeframe.
Chose Webex Meetings
I love Webex Meetings when compared to MS teams, it is easier to use and seems to work more efficiently in a mobile setting as well as on campus
Chose Webex Meetings
much better experience and feeling; however it lacks on document management in spaces;
Chose Webex Meetings
Webex Meetings integrates with a wide portfolio of devices. It can integrate with a large number of devices including IP phones, headsets, and many more endpoints. These devices are designed to work seamlessly with Webex Meetings and the advantage is that this type of …
Chose Webex Meetings
Limited features and not up to the mark user-friendly. Also, it does not deliver output like audio and video quality.
Chose Webex Meetings
Webex Meetings stacks up against them, given the robust security features and that it's ideal for large meetings and events. Considering factors like meeting size, frequency, budget, security requirements, and desired level of formality, I used Webex Meetings as it covers all …
Chose Webex Meetings
We selected because of ease of use, number of participation audience , security feature , quick and easy to integrate with other software , training of software is very easy do not need any expert or deatiled disucssion , costumer support is very helpful and always availble , …
Chose Webex Meetings
It is the most formal way of communication, I feel, so that is why it was chosen for my company.
Chose Webex Meetings
In my experience, WebEx is the best of the bunch due to its clean user interface and the many features it provides to my team/organization. While working with other systems, I never quite feel like it's as robust of a system and there are always glitches & hiccups when trying …
Chose Webex Meetings
Better functionality, more mature, better value for money
Chose Webex Meetings
I Believe both ZOOM and Webex are comparable, however, I am of the opinion that Webex excels in terms of video and audio quality. it is not a big difference but it is better. Additionally, I find it to be more user-friendly, with tools that are easier to access and utilize.
Chose Webex Meetings
While Teams integrates seamlessly with Microsoft 365 and is excellent for document collaboration within the Microsoft ecosystem, Webex stands out for its superior video conferencing capabilities. We chose Webex for its robust meeting management features, advanced security …
Chose Webex Meetings
They are equal in performance but Webex Meetings has a better User Interface.
Top Pros
Top Cons
Features
Microsoft TeamsWebex Meetings
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft Teams
7.2
183 Ratings
9% below category average
Webex Meetings
-
Ratings
Task Management7.5138 Ratings00 Ratings
Gantt Charts6.270 Ratings00 Ratings
Scheduling7.9154 Ratings00 Ratings
Workflow Automation6.795 Ratings00 Ratings
Mobile Access8.0175 Ratings00 Ratings
Search7.4161 Ratings00 Ratings
Visual planning tools6.6112 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Microsoft Teams
7.7
192 Ratings
4% below category average
Webex Meetings
-
Ratings
Chat8.8191 Ratings00 Ratings
Notifications8.0190 Ratings00 Ratings
Discussions8.5178 Ratings00 Ratings
Surveys7.2105 Ratings00 Ratings
Internal knowledgebase7.1118 Ratings00 Ratings
Integrates with GoToMeeting7.147 Ratings00 Ratings
Integrates with Gmail and Google Hangouts6.243 Ratings00 Ratings
Integrates with Outlook8.8157 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft Teams
7.4
178 Ratings
9% below category average
Webex Meetings
-
Ratings
Versioning7.1122 Ratings00 Ratings
Video files7.5151 Ratings00 Ratings
Audio files7.6153 Ratings00 Ratings
Document collaboration8.1165 Ratings00 Ratings
Access control7.5149 Ratings00 Ratings
Advanced security features7.0111 Ratings00 Ratings
Integrates with Google Drive6.353 Ratings00 Ratings
Device sync8.0124 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Microsoft Teams
-
Ratings
Webex Meetings
8.0
767 Ratings
0% below category average
High quality audio00 Ratings8.6762 Ratings
High quality video00 Ratings8.5756 Ratings
Low bandwidth requirements00 Ratings7.1729 Ratings
Mobile support00 Ratings7.9691 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Microsoft Teams
-
Ratings
Webex Meetings
8.3
758 Ratings
4% above category average
Desktop sharing00 Ratings8.7756 Ratings
Whiteboards00 Ratings7.8657 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Microsoft Teams
-
Ratings
Webex Meetings
8.3
767 Ratings
1% above category average
Calendar integration00 Ratings8.4726 Ratings
Meeting initiation00 Ratings8.3754 Ratings
Integrates with social media00 Ratings7.7311 Ratings
Record meetings / events00 Ratings8.5716 Ratings
Slideshows00 Ratings8.4652 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Microsoft Teams
-
Ratings
Webex Meetings
8.3
726 Ratings
2% below category average
Live chat00 Ratings8.7706 Ratings
Audience polling00 Ratings8.1625 Ratings
Q&A00 Ratings8.2632 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Microsoft Teams
-
Ratings
Webex Meetings
8.4
722 Ratings
0% above category average
User authentication00 Ratings8.3672 Ratings
Participant roles & permissions00 Ratings8.4704 Ratings
Confidential attendee list00 Ratings8.4417 Ratings
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Microsoft TeamsWebex Meetings
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Troop Messenger
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ClickMeeting
ClickMeeting
Score 9.4 out of 10
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User Ratings
Microsoft TeamsWebex Meetings
Likelihood to Recommend
8.1
(270 ratings)
8.5
(778 ratings)
Likelihood to Renew
6.0
(9 ratings)
9.9
(46 ratings)
Usability
7.2
(52 ratings)
8.5
(102 ratings)
Availability
9.0
(1 ratings)
9.1
(450 ratings)
Performance
8.0
(1 ratings)
8.8
(425 ratings)
Support Rating
8.3
(113 ratings)
7.8
(108 ratings)
In-Person Training
-
(0 ratings)
8.2
(3 ratings)
Online Training
-
(0 ratings)
5.5
(3 ratings)
Implementation Rating
10.0
(1 ratings)
7.0
(14 ratings)
Configurability
-
(0 ratings)
9.1
(7 ratings)
Contract Terms and Pricing Model
6.2
(7 ratings)
7.3
(10 ratings)
Ease of integration
-
(0 ratings)
9.0
(5 ratings)
Product Scalability
10.0
(1 ratings)
9.1
(421 ratings)
Professional Services
6.9
(7 ratings)
8.9
(9 ratings)
Vendor post-sale
-
(0 ratings)
8.5
(7 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(8 ratings)
User Testimonials
Microsoft TeamsWebex Meetings
Likelihood to Recommend
Microsoft
Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
Read full review
Cisco
Webex Meetings is more suitable for 1V1 virtual meetings. The tool helps us to engage with the candidate and able to understand their emotions and expressions in real time. Though it is a virtual meeting tool but If we use it effectively it is a high ROI tool for all. We use Webex Meetings in our company for HR interviews, Sales meetings, And for webinars we will not be using it.
Read full review
Pros
Microsoft
  • Virtual meetings - ease of set up and execution
  • File sharing! We build channels for projects, and being able to invite only project members is huge!
  • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
Read full review
Cisco
  • We have a global and diverse team with different devices and operating systems. Webex works smoothly on all of them and everyone can collaborate in real-time saving a lot of time and effort, making meetings much more productive.
  • We can easily capture discussion points and decisions for future reference, without the need for manual note-taking. It helps us in smaller group discussions and brainstorming sessions within the main meeting itself.
  • I can even tailor the layout to suit the meeting's purpose and agenda. Webex is intuitive and easy to navigate, even for non-technical users, joining and scheduling meetings is a smooth process.
Read full review
Cons
Microsoft
  • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
  • It uses lots of computational resources while running and thus, slows down the system sometimes.
  • It allows a few channels per team. The number of channels could be increased for better productivity.
Read full review
Cisco
  • While sharing the content of browsers like Chrome or Firefox it becomes difficult to toggle from one tab to another due to menu dropdown from the top.
  • Sometimes while joining a meeting it asks you to download the app again even if it's downloaded.
  • Limited scheduling option through mobile WebEx app
Read full review
Likelihood to Renew
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Read full review
Cisco
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Read full review
Usability
Microsoft
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
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Cisco
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
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Reliability and Availability
Microsoft
Rare, but outages do happen
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Cisco
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
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Performance
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
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Cisco
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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Support Rating
Microsoft
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
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Cisco
I gave this rating for overall support on Webex meetings because if something goes wrong we have the best support here and rarely need to go to help.webex.com. Multiple people have been appropriately trained so finding the answers to any issues we occur is very simple here at work.
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In-Person Training
Microsoft
No answers on this topic
Cisco
It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
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Online Training
Microsoft
No answers on this topic
Cisco
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
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Implementation Rating
Microsoft
I find everything I need for my day-to-day work.
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Cisco
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
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Alternatives Considered
Microsoft
Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
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Cisco
The Deskpro system can be integrated very well into the Webex solution and can also be used by employees from their workplace. The integration is simple and can be easily implemented. Unfortunately, the loading times of the devices and the delay are a bit annoying and can be seen as a bit negative in everyday use.
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Contract Terms and Pricing Model
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Cisco
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
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Scalability
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
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Cisco
I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.
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Professional Services
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
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Cisco
It is a user friendly application. We have had no adoption problems within the company.
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Return on Investment
Microsoft
  • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
  • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
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Cisco
  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
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ScreenShots