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Top Rated
889 Ratings

Webex Meetings

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Top Rated
889 Ratings
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Score 8.1 out of 100
38 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Webex Meetings

Comunicación entre ciudades y países. Intercambio de información, ya sea locales o internacionales. Así mismo se considera de las nuevas tendencias para promover la comunicación a cualquier lugar del mundo, sin importar el sitio o lugar de de trabajo. Así mismo el manejo de envío de información de empresa a empresaCommunication across cities and countries. We can exchange information, whether locally or international.ly It is considered a new trend to promote communication any place in the world, regardless of the place or place of work. Likewise, handling the sharing of information across companies.
Jesus Moctezuma | TrustRadius Reviewer

Polycom RealPresence Group Series

Polycom RealPresence Group Series has been the best system I've worked with thus far. I would highly recommend it for colleges/universities, hospital or wellness administrative areas, executive/corporate companies, and businesses that employ more than 25 people. I would recommend it if a group uses the phone frequently, and plans meetings and conferences on a regular basis. It would be less ideal in a work setting with few staff or one in which a staff does not interact frequently.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Webex Meetings
8.1
Polycom RealPresence Group Series
High quality audio
Webex Meetings
8.2
Polycom RealPresence Group Series
High quality video
Webex Meetings
8.3
Polycom RealPresence Group Series
Low bandwidth requirements
Webex Meetings
7.5
Polycom RealPresence Group Series
Mobile support
Webex Meetings
8.4
Polycom RealPresence Group Series

Screen Sharing

Webex Meetings
8.6
Polycom RealPresence Group Series
Desktop sharing
Webex Meetings
8.8
Polycom RealPresence Group Series
Whiteboards
Webex Meetings
8.4
Polycom RealPresence Group Series

Online Meetings / Events

Webex Meetings
8.4
Polycom RealPresence Group Series
Calendar integration
Webex Meetings
8.7
Polycom RealPresence Group Series
Meeting initiation
Webex Meetings
8.6
Polycom RealPresence Group Series
Integrates with social media
Webex Meetings
7.4
Polycom RealPresence Group Series
Record meetings / events
Webex Meetings
8.5
Polycom RealPresence Group Series
Slideshows
Webex Meetings
8.6
Polycom RealPresence Group Series

Online Events Collaboration

Webex Meetings
8.4
Polycom RealPresence Group Series
Live chat
Webex Meetings
8.4
Polycom RealPresence Group Series
Audience polling
Webex Meetings
8.4
Polycom RealPresence Group Series
Q&A
Webex Meetings
8.4
Polycom RealPresence Group Series

Online Events Security

Webex Meetings
8.3
Polycom RealPresence Group Series
User authentication
Webex Meetings
8.3
Polycom RealPresence Group Series
Participant roles & permissions
Webex Meetings
8.5
Polycom RealPresence Group Series
Confidential attendee list
Webex Meetings
8.0
Polycom RealPresence Group Series

Pros

Webex Meetings

  • Webex was easily accessible throughout the org for meetings - the integration with Outlook was pretty good.
  • Webex did a good job with screen sharing and the standard webconference (non-audio) features.
  • The Webex app was not insignificant. I used it on an iphone as a supplement and it was very useful.
Chris Carpenter | TrustRadius Reviewer

Polycom RealPresence Group Series

  • Polycom are still a high-end videoconferencing manufacturer and it shows. The build quality is very high, with quality components provided. In the current environment where 'huddle-room' systems are taking over and are a mix of solutions from multiple manufacturers, you can tell the difference when you open the box and get dedicated hardware that is designed to work as a single package.
  • The audio quality is very good. May sound like an odd thing to consider audio quality before video quality, but if the sound is poor, it doesn't matter how good the video is - you wont stay in the meeting.
  • Great video from the dedicated cameras. The image quality is high and the camera is silent when it moves to presets.
John-James Worrall | TrustRadius Reviewer

Cons

Webex Meetings

  • Integration with a company's teleconference system is not always smooth. If it were up to me, I'd only allow VoIP through the Webex Meetings for audio.
  • For new Webex host users, the learning curve can be steep since there are many features that the host needs to be sure to configure and know how to control.
  • The user interface has changed quite a bit throughout the years. I feel in the last few years the colors and arrangements have made it more difficult to find things in the Webex Meeting's window and panels.
  • Sometimes attendees are joining from their company which has specific desktop restrictions that may make joining the meeting not intuitive for the users. It would help if they could detect that and make it more intuitive for the user to know they should run the stand-alone temporary exe file, for example.
Cordell Yin | TrustRadius Reviewer

Polycom RealPresence Group Series

  • Install was a bit fast with a tech that was not the best, this lead to a round of support issues, fixes, and training.
  • Much of the internal learning was on our own with trial and error, and the Outlook integration was not really 100% (abandoned that as users could not understand and remember the shortcomings when meetings changed. Moved to reservation-less.
  • Stability was better after a major upgrade(only 1 year old) and a better Polycom tech.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Webex Meetings

Webex Meetings 1.2
Based on 9 answers
ES UNA APLICACION EXCELENTEQUE NOS SIRVE PARA AHORAR TIEMPOS Y POTENCIA LA PRODUCTIVIDAD It's an excellent application that saves us time and increases productivity
Salvador Pineda | TrustRadius Reviewer

Polycom RealPresence Group Series

Polycom RealPresence Group Series 7.3
Based on 1 answer
We love the product and is totally integrated in our company.
Anonymous | TrustRadius Reviewer

Usability

Webex Meetings

Webex Meetings 5.9
Based on 18 answers
It's extremely easy to learn how to use the WebEx Meetings platform. All attendees have to do is join the meeting and then they'll see the presenters screen. Presenters just have to learn how to share their desktop, documents and videos and how to add additional presenters if need be
Jess Messenger | TrustRadius Reviewer

Polycom RealPresence Group Series

No score
No answers yet
No answers on this topic

Support

Webex Meetings

Webex Meetings 8.1
Based on 43 answers
It's just easy to speak to someone in Webex support and get answers to your problems. The system is so intuitive a new user becomes an expert by the end of the first call. The help sections answer pretty much everything I have ever asked and only really needed to contact support once which was a seamless interaction.
David Marsh | TrustRadius Reviewer

Polycom RealPresence Group Series

Polycom RealPresence Group Series 8.2
Based on 1 answer
They are responsive and very knowledgeable.
Anonymous | TrustRadius Reviewer

Implementation

Webex Meetings

Webex Meetings 5.2
Based on 3 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Polycom RealPresence Group Series

No score
No answers yet
No answers on this topic

Alternatives Considered

Webex Meetings

I do like WebEx a lot but GlobalMeet really has some additional features that I do like. GlobalMeet has abilities to record and send out the recorded training and also has a higher attendees option. I do like the basic options available within WebEx and would like to see some additional features in the future. If their price point would come down a little that would be preferred as well.
Samantha McMahon | TrustRadius Reviewer

Polycom RealPresence Group Series

We have used Microsoft Teams Rooms in some of our smaller huddle rooms that still require video, and this was due to the lower cost of the Microsoft Teams Room systems over the Polycom Presence Group series. The Microsoft Teams Rooms are perfect for small, less-used rooms, as they are cheaper, but when it comes to quality, the Polycom RealPresence Group Series beats the Microsoft Teams Room by far.
Brian Coyne | TrustRadius Reviewer

Return on Investment

Webex Meetings

  • Saving Business Hours: It saves huge amount of business hours (especially in consulting environments) which can be used in various other business processes generating huge amount of revenue.
  • Employee Efficiency: Sometimes email exchanges between various consultants and clients can be extremely time consuming and can take up a lot of individual hours from each person (be it a consultant or a client) and hosting a single virtual meeting can eliminate this issue and future action items can be discussed and documented using the WebEx all in one single meeting.
  • File Sharing: File sharing as always is a huge bonus that this product provides to all users. Having the ability to share a file also saves time overall improving the quality of business.
Ratulsnigdha Saha | TrustRadius Reviewer

Polycom RealPresence Group Series

  • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
  • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
  • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
Adam Bruneau | TrustRadius Reviewer

Pricing Details

Webex Meetings

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Polycom RealPresence Group Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Webex Meetings
8.3
Polycom RealPresence Group Series
9.1

Likelihood to Renew

Webex Meetings
1.2
Polycom RealPresence Group Series
7.3

Usability

Webex Meetings
5.9
Polycom RealPresence Group Series

Support

Webex Meetings
8.1
Polycom RealPresence Group Series
8.2

Implementation

Webex Meetings
5.2
Polycom RealPresence Group Series

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