What users are saying about
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Top Rated
903 Ratings
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Top Rated
1869 Ratings

Webex Meetings

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Top Rated
903 Ratings
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Score 8.1 out of 100

Skype for Business

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Top Rated
1869 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Webex Meetings

It is well suited for scenarios where you are trying to communicate and collaborate with multiple colleagues at the same time who are located in multiple places and in multiple time zones. It is perfect for conducting online trainings and presentations as you can do screen shares and have an endless number of attendees call in to participate. It is less appropriate for a document sharing tool
Melissa Rances, PMP | TrustRadius Reviewer

Skype for Business

You may be wondering why to choose Skype for Business and pay for Skype when there is also a free option. The free Skype doesn't come with features that would be helpful to a big group as it only has the capability to connect less than 25 participants in any one meeting. If you have a large group of employees that need to meet, Skype for Business is definitely worth the upgrade.
Sarah Bandy | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Webex Meetings
8.0
Skype for Business
7.5
High quality audio
Webex Meetings
8.2
Skype for Business
8.2
High quality video
Webex Meetings
8.2
Skype for Business
8.0
Low bandwidth requirements
Webex Meetings
7.4
Skype for Business
6.7
Mobile support
Webex Meetings
8.2
Skype for Business
7.3

Screen Sharing

Webex Meetings
8.5
Skype for Business
8.0
Desktop sharing
Webex Meetings
8.8
Skype for Business
8.3
Whiteboards
Webex Meetings
8.3
Skype for Business
7.7

Online Meetings / Events

Webex Meetings
8.3
Skype for Business
8.2
Calendar integration
Webex Meetings
8.7
Skype for Business
8.8
Meeting initiation
Webex Meetings
8.5
Skype for Business
8.4
Integrates with social media
Webex Meetings
7.4
Skype for Business
7.4
Record meetings / events
Webex Meetings
8.5
Skype for Business
8.0
Slideshows
Webex Meetings
8.6
Skype for Business
8.4

Online Events Collaboration

Webex Meetings
8.3
Skype for Business
8.1
Live chat
Webex Meetings
8.3
Skype for Business
8.5
Audience polling
Webex Meetings
8.3
Skype for Business
8.0
Q&A
Webex Meetings
8.3
Skype for Business
7.9

Online Events Security

Webex Meetings
8.3
Skype for Business
8.1
User authentication
Webex Meetings
8.3
Skype for Business
8.2
Participant roles & permissions
Webex Meetings
8.5
Skype for Business
8.0
Confidential attendee list
Webex Meetings
8.0
Skype for Business
8.3

Pros

Webex Meetings

  • Webex was easily accessible throughout the org for meetings - the integration with Outlook was pretty good.
  • Webex did a good job with screen sharing and the standard webconference (non-audio) features.
  • The Webex app was not insignificant. I used it on an iphone as a supplement and it was very useful.
Chris Carpenter | TrustRadius Reviewer

Skype for Business

  • It offers work tools that manage to maintain a stable connection and quality in each individual and group call.
  • Allows sharing the computer screen for excellent communication.
  • It is a tool that adapts to the current business dynamics that requires it to be efficient in communication through rapid and assertive communication with clients or interested parties.
  • Video calls for the organization of work meetings have become a common experience in smart organizations because they understand that in order to adapt to a constantly changing world they must use more effective work tools.
  • You can make individual and group video calls, send images, emoticons, text messages, voice messages, share files, share the screen in two or group with other communication tools.
Exson Meza | TrustRadius Reviewer

Cons

Webex Meetings

  • Integration with a company's teleconference system is not always smooth. If it were up to me, I'd only allow VoIP through the Webex Meetings for audio.
  • For new Webex host users, the learning curve can be steep since there are many features that the host needs to be sure to configure and know how to control.
  • The user interface has changed quite a bit throughout the years. I feel in the last few years the colors and arrangements have made it more difficult to find things in the Webex Meeting's window and panels.
  • Sometimes attendees are joining from their company which has specific desktop restrictions that may make joining the meeting not intuitive for the users. It would help if they could detect that and make it more intuitive for the user to know they should run the stand-alone temporary exe file, for example.
Cordell Yin | TrustRadius Reviewer

Skype for Business

  • Having multiple Chats/Conversations open, make Skype unresponsive from time to time. Sometimes it has tendencies of crashing even on high-end machines.
  • Grouping chats - Works well, however, there is no option to group appointed meeting conversation with other regular conversations/chats that were not initiated by calendar event.
  • Should be able to have some themes to choose from. Microsoft is going for a dark theme in Windows insider program. Personal Skype already has it why wouldn't Skype for business have it? It is pleasant to the eye, at least in my opinion and for my eyes.
Stefan Trbojevic | TrustRadius Reviewer

Likelihood to Renew

Webex Meetings

Webex Meetings 5.6
Based on 11 answers
ES UNA APLICACION EXCELENTEQUE NOS SIRVE PARA AHORAR TIEMPOS Y POTENCIA LA PRODUCTIVIDAD It's an excellent application that saves us time and increases productivity
Salvador Pineda | TrustRadius Reviewer

Skype for Business

Skype for Business 8.8
Based on 6 answers
I honestly feel that with most people using iPhone nowadays, it's easy to just call or use FaceTime if you need to be in touch with a client. Unless you need to have a conference call, there are plenty of ways to get in touch with a client otherwise besides using a somewhat inefficient program.
Mandy Cramer | TrustRadius Reviewer

Usability

Webex Meetings

Webex Meetings 6.7
Based on 19 answers
It's extremely easy to learn how to use the WebEx Meetings platform. All attendees have to do is join the meeting and then they'll see the presenters screen. Presenters just have to learn how to share their desktop, documents and videos and how to add additional presenters if need be
Jess Messenger | TrustRadius Reviewer

Skype for Business

Skype for Business 7.5
Based on 12 answers
Skype for Business is great for instant messaging, with some minor issues. It has an acceptable quality for audio and video conferencing. Its integration with Microsoft Office is a big plus.The one that is a real setback is the screen sharing during conferences, which can be really annoying to watch if it doesn't disconnect too often.
Cristian Bodnarasec | TrustRadius Reviewer

Support

Webex Meetings

Webex Meetings 8.1
Based on 43 answers
It's just easy to speak to someone in Webex support and get answers to your problems. The system is so intuitive a new user becomes an expert by the end of the first call. The help sections answer pretty much everything I have ever asked and only really needed to contact support once which was a seamless interaction.
David Marsh | TrustRadius Reviewer

Skype for Business

Skype for Business 7.8
Based on 37 answers
Microsoft Customer support is terrible all around. We have tried to get ahold of them constantly and get in the loops of customer service where no one knows what to do and no individuals are able to help us ever. The online forums are fine, but also throw you in a custom service loop as well.
Chris Lesner | TrustRadius Reviewer

Implementation

Webex Meetings

Webex Meetings 7.0
Based on 4 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Skype for Business

Skype for Business 8.2
Based on 1 answer
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding | TrustRadius Reviewer

Alternatives Considered

Webex Meetings

Por la integración de los componentes que tiene con Meraki y Webex en su uso ha digo necesario integrar los compañeros y todos los factores que realizan la interconexión para favorecer el uso y conectividad de cada usuario y o sistema implementado. Que ayuda a el uso correcto de Cisco Webex.For the integration of the components that it has with Meraki, I have said that it is necessary to integrate the partners and all the factors that make the interconnection to favor the use and connectivity of each user and system implemented. That helps ensure the correct use of Cisco Webex.
Jesus Moctezuma | TrustRadius Reviewer

Skype for Business

I have used Google Hangouts previously, and I believe that Skype is a better service. It is intertwined with the calendar. Also, when installing it as part of the Office 365 package, it is only a second install. I also like how it saves the messages within Outlook. Skype for Business also uses end to end encryption. This makes all business communication more secure than Google Hangouts
Marie Rodriguez | TrustRadius Reviewer

Return on Investment

Webex Meetings

  • Ability for multiple countries to communicate in an efficient manner to accommodate business needs.
  • Ability to provide web training to staff working remotely or staff who are not able to travel can still participate in meetings which saves money on travel expenses.
  • Ability to provide clients with a clear, accurate presentation over a live web session which again saves money on travel expenses.
  • One minor impact is that some competitors are less costly.
Samantha McMahon | TrustRadius Reviewer

Skype for Business

  • Using Skype for Business has allowed our sellers to collaborate with clients all over the world quickly and effectively, ultimately encouraging positive client relationships.
  • The ability to train our sellers and excellence teams across the globe has been undeniably helpful in communicating the latest business developments and seller strategies.
Sondra Kinder | TrustRadius Reviewer

Pricing Details

Webex Meetings

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skype for Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Webex Meetings
8.3
Skype for Business
8.2

Likelihood to Renew

Webex Meetings
5.6
Skype for Business
8.8

Usability

Webex Meetings
6.7
Skype for Business
7.5

Support

Webex Meetings
8.1
Skype for Business
7.8

Implementation

Webex Meetings
7.0
Skype for Business
8.2

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