What users are saying about
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Top Rated
1267 Ratings
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Top Rated
3861 Ratings

Webex Meetings

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Top Rated
1267 Ratings
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Score 8.2 out of 100

Slack

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Top Rated
3861 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Webex Meetings

Webex Meetings is more focused on organizations and users with needs above the average: HD video and audio, possibility of participating from any device, by desktop, mobile, video conference equipment or browser, share screen, documents or record and edit meetings , among other features, all safely and up to 1000 participants in each meeting. If a more basic collaborative solution is required, the advice is to use another provider.
Leonardo Gonzalez | TrustRadius Reviewer

Slack

Slack is the appropriate software for small, medium, or large companies, this software is capable of adapting to any work area and allows all sectors to maintain wide communication that helps them have a better sharing of information and data of great importance. Its chat channels are very stable, it has a perfect interface that is very easy to use and quite comfortable. The chat channels are very complete, allowing you to transfer all kinds of files and share any image with the members of the chat channels. It does not matter if Slack is in the project sector, or in the Sales sector, it will also bring remarkable results in performance, planning, and work communication.
Jessica Alvarez | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Webex Meetings
8.1
Slack
High quality audio
Webex Meetings
8.4
Slack
High quality video
Webex Meetings
8.4
Slack
Low bandwidth requirements
Webex Meetings
7.5
Slack
Mobile support
Webex Meetings
8.2
Slack

Screen Sharing

Webex Meetings
8.5
Slack
Desktop sharing
Webex Meetings
8.8
Slack
Whiteboards
Webex Meetings
8.2
Slack

Online Meetings / Events

Webex Meetings
8.4
Slack
Calendar integration
Webex Meetings
8.6
Slack
Meeting initiation
Webex Meetings
8.5
Slack
Integrates with social media
Webex Meetings
7.6
Slack
Record meetings / events
Webex Meetings
8.7
Slack
Slideshows
Webex Meetings
8.6
Slack

Online Events Collaboration

Webex Meetings
8.4
Slack
Live chat
Webex Meetings
8.4
Slack
Audience polling
Webex Meetings
8.5
Slack
Q&A
Webex Meetings
8.4
Slack

Online Events Security

Webex Meetings
8.4
Slack
User authentication
Webex Meetings
8.5
Slack
Participant roles & permissions
Webex Meetings
8.5
Slack
Confidential attendee list
Webex Meetings
8.1
Slack

Project Management

Webex Meetings
Slack
8.0
Task Management
Webex Meetings
Slack
7.9
Gantt Charts
Webex Meetings
Slack
7.5
Scheduling
Webex Meetings
Slack
7.8
Workflow Automation
Webex Meetings
Slack
7.5
Mobile Access
Webex Meetings
Slack
9.2
Search
Webex Meetings
Slack
8.4
Visual planning tools
Webex Meetings
Slack
8.0

Communication

Webex Meetings
Slack
8.7
Chat
Webex Meetings
Slack
9.7
Notifications
Webex Meetings
Slack
9.0
Discussions
Webex Meetings
Slack
9.1
Surveys
Webex Meetings
Slack
8.0
Internal knowledgebase
Webex Meetings
Slack
8.0
Integrates with GoToMeeting
Webex Meetings
Slack
8.5
Integrates with Gmail and Google Hangouts
Webex Meetings
Slack
9.0
Integrates with Outlook
Webex Meetings
Slack
8.3

File Sharing & Management

Webex Meetings
Slack
8.3
Versioning
Webex Meetings
Slack
7.8
Video files
Webex Meetings
Slack
8.4
Audio files
Webex Meetings
Slack
8.4
Document collaboration
Webex Meetings
Slack
8.0
Access control
Webex Meetings
Slack
8.4
Advanced security features
Webex Meetings
Slack
7.9
Integrates with Google Drive
Webex Meetings
Slack
8.6
Device sync
Webex Meetings
Slack
8.7

Pros

Webex Meetings

  • it is very robust and Stable
  • Security is one important strength
  • it is easy to use, and even when shared to arrange meetings with customer that are more familiar in using other Meeting Tools, they find it easy to use and better than the tools they have been using.
  • It is curious how they like the way they could change the Virtual Background and how better it looks than others
Mike Martinez | TrustRadius Reviewer

Slack

  • The main feature that I love about Slack is the section below the main panel, where I can access unread messages, specific threads of conversations and also gives me access to all the mentions that have been during my downtime . In addition, I also have a visualization of the messages saved in this section, so I have everything in one place, everything very organized.
  • Slack has an excellent integration with the Marketing system of our company, in this way we can have a wide administration of emails and marketing automation while conducting a team conversation. This integration is quite functional and has a very notable success for our Marketing sector, we can have long conversations while managing the marketing, all from one place.
  • I love the notification system that Slack has, it's the great synchronization it has. Slack allows me to receive notifications on all devices linked to my Slack account, which helps me receive notifications on my phone and also on my desktop computer. These notifications are sent simultaneously, which allows me to be active and view all the movement that occurs in the chat channels.
Sasha Brito | TrustRadius Reviewer

Cons

Webex Meetings

  • Better integration with other platforms such as Panopto (currently only one video source can be saved instead of one explicit presenter and one explicit content window
  • Needs a bigger marketplace similar to Zoom
  • Virtual backgrounds needs improvement and should include motion backgrounds
  • Consolidate all the different products (Webex Meetings, Event, Training, Support centers) into one product
  • Allow fullscreen video of presenter video on secondary monitor
Anonymous | TrustRadius Reviewer

Slack

  • The search feature could really be improved. It is quite difficult to find something specific with the search function as no matter the parameters and filters that you set, it seems to never return what you are looking for.
  • The UI could use some help. The basics are there and easy to use, but Slack offers a ton of ways to customize the experience and this causes the setting screen to be a huge convoluted mess, but also switches and options can be found in numerous places. This makes it quite difficult when you are trying to find a specific option or need to know if it even exists.
  • The Android mobile app (can't speak for iOS) can be buggy at times. Navigation sometimes doesn't work as expected and the read/unread status on the contact list can be erroneous. I mostly use it for after hours messaging so it's very light use and therefore not a big issue, but it could be annoying to a mobile-only workforce.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Slack

Slack 9.7
Based on 12 answers
It is just an all around excellent product for a company with over 100 employees whom work in various locations around the country. We have remote workers, as well as people that work in the office every shift, so it makes it much easier to communicate with everybody in the simplest and fastest way.
Diamond Jeffries | TrustRadius Reviewer

Usability

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Slack

Slack 8.9
Based on 26 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Joshua Weaver | TrustRadius Reviewer

Reliability and Availability

Webex Meetings

Webex Meetings 9.0
Based on 134 answers
Has always been very reliable with only a couple of issues in the past year. Video and audio quality is always very good, however the platform does struggle with many people on video and audio (could also have something to do with computer bandwidth). We had over 50 people on a video call and found the platform to crash repeatedly, however for something like this I would recommend leveraging Webex events
Anonymous | TrustRadius Reviewer

Slack

No score
No answers yet
No answers on this topic

Performance

Webex Meetings

Webex Meetings 8.7
Based on 113 answers
Overall performance of loading the application is fast. On occasions, the meeting can take time to load in the browser version. The app usually loads faster both on desktop and mobile. Integration with MS Outlook is available. While I have not noticed [...] reduced performance within Cisco Webex Meetings because of this integration, I have seen delays in MS Outlook when adding the meeting link to calendars
Brijesh Shirodkar | TrustRadius Reviewer

Slack

No score
No answers yet
No answers on this topic

Support Rating

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

Slack

Slack 8.3
Based on 130 answers
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
Anonymous | TrustRadius Reviewer

In-Person Training

Webex Meetings

Webex Meetings 6.4
Based on 1 answer
It is very good to have an in-person training at times as well as they can show you in in person how to configure an operating system
Anonymous | TrustRadius Reviewer

Slack

No score
No answers yet
No answers on this topic

Online Training

Webex Meetings

Webex Meetings 7.8
Based on 2 answers
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
Anonymous | TrustRadius Reviewer

Slack

No score
No answers yet
No answers on this topic

Implementation Rating

Webex Meetings

Webex Meetings 9.1
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Slack

Slack 10.0
Based on 4 answers
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Webex Meetings

I find Cisco Webex Meetings to be the easiest to use from the following standpoints:- Google Hangouts can have firewall issues for my customers; Cisco Webex Meetings doesn't- Our company finds it hard at times to take presenter rights in Teams, and we often need to present- Skype can be difficult to log into; Cisco Webex Meetings isn't- Some of my accounts weren't allowed by their internal IT teams to use Zoom when Zoom had security issues; Cisco Webex Meetings was always considered an acceptable option
Anonymous | TrustRadius Reviewer

Slack

Slack is widely used in IT organizations. It gives return values of we had [invested] in it. It provides most of [the] features which need in [the] organization like file sharing, chatting, etc. It has many app integration[s] for task management, meeting schedules, etc. UI is not modern but it is easy to use for any employees.
Kenil Vavaliya | TrustRadius Reviewer

Scalability

Webex Meetings

Webex Meetings 8.9
Based on 114 answers
  • Pay as you grow [the] solution. Only add license[s] when more user need it
  • License include[s] Cisco Webex Meetings and Webex Teams. Can be shared for entire departments and sites as needed
  • Using cloud storage, so meeting and presentation can be store on cloud. No need to provide on-premise server
  • For remote/branch user they can seamlessly join meeting from their endpoint device
  • License assignment is very simple using cloud console
Budi Ezeddin | TrustRadius Reviewer

Slack

No score
No answers yet
No answers on this topic

Return on Investment

Webex Meetings

  • Webex Meetings has made it a seamless experience with meeting with customers during the pandemic.
  • Some customers are moving away from Webex Meetings to MS Teams due to costs which need to be reduced to compete.
  • Having face to face meetings via Webex Meetings has reduced travel costs when an in-person meeting is not necessary.
(Brian) Keith Klevenski | TrustRadius Reviewer

Slack

  • Slack has helped us to embody one of our company's highest principles, "Care for each other like family, but act like a high-performing team." Because the majority of our employees are remote, Slack has been utterly vital in helping to foster camaraderie in our smaller teams.
Anonymous | TrustRadius Reviewer

Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Free$0.001
Starter$13.501
Plus$17.951
Business$26.951
  1. per month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Slack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Slack Editions & Modules

Edition
Standard$8.001
Plus$15.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Webex Meetings
8.5
Slack
9.0

Likelihood to Renew

Webex Meetings
7.6
Slack
9.7

Usability

Webex Meetings
8.9
Slack
8.9

Reliability and Availability

Webex Meetings
9.0
Slack

Performance

Webex Meetings
8.7
Slack

Support Rating

Webex Meetings
8.3
Slack
8.3

In-Person Training

Webex Meetings
6.4
Slack

Online Training

Webex Meetings
7.8
Slack

Implementation Rating

Webex Meetings
9.1
Slack
10.0

Scalability

Webex Meetings
8.9
Slack

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