What users are saying about
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Top Rated
1274 Ratings
92 Ratings

Webex Meetings

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Top Rated
1274 Ratings
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Score 8.2 out of 100
92 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Webex Meetings

For a meeting where participant size is large the platform really does well as the host has full control over the meeting. [You] can enable and disable audio of anyone based on [your] requirements. [They] can pass the host control for other members to share content and can create breakout sessions. There seem [to be] scenarios where the Cisco Webex Meetings are less suited. One scenario could be low-speed internet connectivity where the platform does not perform well.
Ravinder Beniwal | TrustRadius Reviewer

VNC Connect

VNC Connect works really well on computers connected both within the same local area network and when located outside the office connected via the internet. With VNC Connect, you can remotely access a computer and perform all functions as if you're sitting right in front of it. It also can be used as a training tool to show the person sitting at the computer the steps to take to execute and perform a task. I would not use VNC Connect to remotely access a computer that has the screen left on to perform confidential tasks on it that I don't want others to visually see. Unfortunately, there isn't a method like when you are using Windows Remote Desktop Services where the screen is blanked out to prevent others from viewing your connection.
Paul Li | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Webex Meetings
8.1
VNC Connect
High quality audio
Webex Meetings
8.4
VNC Connect
High quality video
Webex Meetings
8.4
VNC Connect
Low bandwidth requirements
Webex Meetings
7.4
VNC Connect
Mobile support
Webex Meetings
8.0
VNC Connect

Screen Sharing

Webex Meetings
8.5
VNC Connect
Desktop sharing
Webex Meetings
8.8
VNC Connect
Whiteboards
Webex Meetings
8.2
VNC Connect

Online Meetings / Events

Webex Meetings
8.3
VNC Connect
Calendar integration
Webex Meetings
8.5
VNC Connect
Meeting initiation
Webex Meetings
8.4
VNC Connect
Integrates with social media
Webex Meetings
7.6
VNC Connect
Record meetings / events
Webex Meetings
8.6
VNC Connect
Slideshows
Webex Meetings
8.6
VNC Connect

Online Events Collaboration

Webex Meetings
8.4
VNC Connect
Live chat
Webex Meetings
8.4
VNC Connect
Audience polling
Webex Meetings
8.5
VNC Connect
Q&A
Webex Meetings
8.4
VNC Connect

Online Events Security

Webex Meetings
8.4
VNC Connect
User authentication
Webex Meetings
8.5
VNC Connect
Participant roles & permissions
Webex Meetings
8.5
VNC Connect
Confidential attendee list
Webex Meetings
8.1
VNC Connect

Remote Administration

Webex Meetings
VNC Connect
7.4
Screen sharing
Webex Meetings
VNC Connect
10.0
File transfer
Webex Meetings
VNC Connect
8.0
Instant message
Webex Meetings
VNC Connect
8.0
Secure remote access with Smart Card authentication
Webex Meetings
VNC Connect
9.0
Access to sleeping/powered-off computers
Webex Meetings
VNC Connect
6.1
Over-the-Internet remote session
Webex Meetings
VNC Connect
8.1
Initiate remote control from mobile
Webex Meetings
VNC Connect
7.6
Remote management of servers & workstations
Webex Meetings
VNC Connect
4.7
Centralized management dashboard
Webex Meetings
VNC Connect
8.0
Session record
Webex Meetings
VNC Connect
7.0
Annotations
Webex Meetings
VNC Connect
5.3
Monitoring and Alerts
Webex Meetings
VNC Connect
7.0
Multi-platform remote control
Webex Meetings
VNC Connect
8.0

Pros

Webex Meetings

  • Simplicity to meet face to face with anyone in the world instantly and with high quality video.
  • Robust infrastructure around the world to work without interruption.
  • Integrate with most common tools like Microsoft Exchange, Office 365 and Google Calendar.
  • Lots of features.
  • Many features available to get the most out of the tool and make it easier to use.
  • Wide range of training on the tool and the new features.
  • Choose the version that most fits your organization: Cloud, Hybrid or On Premise.
Leonardo Gonzalez | TrustRadius Reviewer

VNC Connect

  • Visually see their computer screens and the information needed to properly respond to their questions.
  • Transfer files that I might need to work on their financial statements and corporation income tax returns or other reports that they may require. Also to upload files from my computer to update their records.
  • Help train clients to use their own accounting software appropriately while having them see first hand on their screens the use of the software interface and how the data is entered and processed by their software.
William Waks | TrustRadius Reviewer

Cons

Webex Meetings

  • Better integration with other platforms such as Panopto (currently only one video source can be saved instead of one explicit presenter and one explicit content window
  • Needs a bigger marketplace similar to Zoom
  • Virtual backgrounds needs improvement and should include motion backgrounds
  • Consolidate all the different products (Webex Meetings, Event, Training, Support centers) into one product
  • Allow fullscreen video of presenter video on secondary monitor
Anonymous | TrustRadius Reviewer

VNC Connect

  • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
  • Panel colors are blah - I would like more eye-catching colors.
  • A more consistent look with all platforms - like Mac & PC.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

VNC Connect

VNC Connect 8.0
Based on 8 answers
VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
Anonymous | TrustRadius Reviewer

Usability

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

VNC Connect

VNC Connect 8.0
Based on 3 answers
VNC Connect is a solid product and our techs are very confident that they can get the job done using it. Reliability is key for us since we have a small support team and many users to support. It also helps keep us in the background more allowing the end-users to multi-task. VNC supports our goal of providing quick and efficient services.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Webex Meetings

Webex Meetings 9.0
Based on 138 answers
I gave a rating of 10 because every time I've needed to use Cisco Webex Meetings, it was available. I don't remember it ever being unavailable to me. Any updates or unplanned changes also occur when I first start the program right away so I don't have to worry if the program is out of date or un-secure of anything.
Anonymous | TrustRadius Reviewer

VNC Connect

No score
No answers yet
No answers on this topic

Performance

Webex Meetings

Webex Meetings 8.7
Based on 117 answers
I have had a very reliable experience with Cisco Webex Meetings, but there have been a couple of instances where the platform has lagged:
  • During a Webex meeting when many are on video, the platform has struggled not to crash for everyone.
  • Sharing certain screens, for example when sharing my screen to show our project management software everything lags, but with other views it does not.
I have not had any issues with the integration with Outlook, as well as Skype. We are transitioning away from Skype but Webex works well.
Anonymous | TrustRadius Reviewer

VNC Connect

No score
No answers yet
No answers on this topic

Support Rating

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

VNC Connect

VNC Connect 8.0
Based on 4 answers
VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
Anonymous | TrustRadius Reviewer

In-Person Training

Webex Meetings

Webex Meetings 6.4
Based on 1 answer
It is very good to have an in-person training at times as well as they can show you in in person how to configure an operating system
Anonymous | TrustRadius Reviewer

VNC Connect

No score
No answers yet
No answers on this topic

Online Training

Webex Meetings

Webex Meetings 7.8
Based on 2 answers
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
Anonymous | TrustRadius Reviewer

VNC Connect

VNC Connect 7.0
Based on 2 answers
The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
Matt Medley | TrustRadius Reviewer

Implementation Rating

Webex Meetings

Webex Meetings 9.1
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

VNC Connect

VNC Connect 8.0
Based on 4 answers
No problem at all, love the product.
Michael Mei | TrustRadius Reviewer

Alternatives Considered

Webex Meetings

Microsoft Teams has better integration with office 365 products like Outlook. Collaboration is better with MS teams since it also provides [the] ability to use SharePoint and teams' sites for documents. Cisco Webex Meetings seems to have better audio support via phone whereas audio quality over [the] internet seems to be better in MS Teams.
Brijesh Shirodkar | TrustRadius Reviewer

VNC Connect

If you do not have a working internet connection, you can rule LogMeIn out as it is not a viable solution! NetSupport is fairly more advanced and has many more capabilities that VNC does not support so this is not a fair comparison!
Miguel Nuñez | TrustRadius Reviewer

Scalability

Webex Meetings

Webex Meetings 8.9
Based on 118 answers
  • Pay as you grow [the] solution. Only add license[s] when more user need it
  • License include[s] Cisco Webex Meetings and Webex Teams. Can be shared for entire departments and sites as needed
  • Using cloud storage, so meeting and presentation can be store on cloud. No need to provide on-premise server
  • For remote/branch user they can seamlessly join meeting from their endpoint device
  • License assignment is very simple using cloud console
Budi Ezeddin | TrustRadius Reviewer

VNC Connect

No score
No answers yet
No answers on this topic

Return on Investment

Webex Meetings

  • Positively it definitely Less traveling expenses per person (it could have been 6k per year per person in Hotel, Airfare, meals)
  • We see each other more often than while in the office
  • Meetings are arrange more easily, in an ordered manner as well as make everyone be more punctual.
Mike Martinez | TrustRadius Reviewer

VNC Connect

  • VNC Connect has had a positive impact/ROI on our business objectives. Without using VNC Connect, we would have had to hire additional technicians and network admins to keep up with the volume of work. It has been a real benefit to keeping costs down as we do our best to control costs being a public sector government agency.
Richard Russell | TrustRadius Reviewer

Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Free$0.001
Starter$13.501
Plus$17.951
Business$26.951
  1. per month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

VNC Connect

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

VNC Connect Editions & Modules

Edition
Professional - Device Access$3.391
Enterprise - Device Access$4.591
Enterprise - Instant Support$33.492
Professional - Instant Support$16.992
  1. per remote computer per month
  2. per named technician per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Webex Meetings
8.5
VNC Connect
8.1

Likelihood to Renew

Webex Meetings
7.6
VNC Connect
8.0

Usability

Webex Meetings
8.9
VNC Connect
8.0

Reliability and Availability

Webex Meetings
9.0
VNC Connect

Performance

Webex Meetings
8.7
VNC Connect

Support Rating

Webex Meetings
8.3
VNC Connect
8.0

In-Person Training

Webex Meetings
6.4
VNC Connect

Online Training

Webex Meetings
7.8
VNC Connect
7.0

Implementation Rating

Webex Meetings
9.1
VNC Connect
8.0

Scalability

Webex Meetings
8.9
VNC Connect

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