What users are saying about
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Top Rated
1274 Ratings
16 Ratings

Webex Meetings

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Top Rated
1274 Ratings
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Score 8.2 out of 100
16 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Webex Meetings

For a meeting where participant size is large the platform really does well as the host has full control over the meeting. [You] can enable and disable audio of anyone based on [your] requirements. [They] can pass the host control for other members to share content and can create breakout sessions. There seem [to be] scenarios where the Cisco Webex Meetings are less suited. One scenario could be low-speed internet connectivity where the platform does not perform well.
Ravinder Beniwal | TrustRadius Reviewer

WebinarJam

We have used WebinarJam for many reasons. Our main reason is to host large free webinars but we have also used it for smaller live training courses that people paid for, we have held private training classes for companies, and so on. I guess you could get creative and use it for a conference-style virtual event but wouldn't really recommend it for that. You could use it for internal training within an organization and things but I still feel it best suited for webinars and marketing purposes.
Brian Burge | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Webex Meetings
8.1
WebinarJam
8.7
High quality audio
Webex Meetings
8.4
WebinarJam
8.7
High quality video
Webex Meetings
8.4
WebinarJam
Low bandwidth requirements
Webex Meetings
7.4
WebinarJam
Mobile support
Webex Meetings
8.0
WebinarJam
8.7

Screen Sharing

Webex Meetings
8.5
WebinarJam
Desktop sharing
Webex Meetings
8.8
WebinarJam
Whiteboards
Webex Meetings
8.2
WebinarJam

Online Meetings / Events

Webex Meetings
8.3
WebinarJam
9.4
Calendar integration
Webex Meetings
8.5
WebinarJam
9.4
Meeting initiation
Webex Meetings
8.4
WebinarJam
Integrates with social media
Webex Meetings
7.6
WebinarJam
Record meetings / events
Webex Meetings
8.6
WebinarJam
9.2
Slideshows
Webex Meetings
8.6
WebinarJam
9.2
Event registration
Webex Meetings
WebinarJam
9.7

Online Events Collaboration

Webex Meetings
8.4
WebinarJam
9.3
Live chat
Webex Meetings
8.4
WebinarJam
Audience polling
Webex Meetings
8.5
WebinarJam
9.7
Q&A
Webex Meetings
8.4
WebinarJam
8.8

Online Events Security

Webex Meetings
8.4
WebinarJam
9.7
User authentication
Webex Meetings
8.5
WebinarJam
Participant roles & permissions
Webex Meetings
8.5
WebinarJam
9.7
Confidential attendee list
Webex Meetings
8.1
WebinarJam
9.7

Reporting & Analytics

Webex Meetings
WebinarJam
8.9
Dashboards
Webex Meetings
WebinarJam
9.3
Data exportability
Webex Meetings
WebinarJam
8.5

Online Events Marketing

Webex Meetings
WebinarJam
8.3
Branding options
Webex Meetings
WebinarJam
7.3
Integration to Marketing Automation
Webex Meetings
WebinarJam
9.4

Pros

Webex Meetings

  • Simplicity to meet face to face with anyone in the world instantly and with high quality video.
  • Robust infrastructure around the world to work without interruption.
  • Integrate with most common tools like Microsoft Exchange, Office 365 and Google Calendar.
  • Lots of features.
  • Many features available to get the most out of the tool and make it easier to use.
  • Wide range of training on the tool and the new features.
  • Choose the version that most fits your organization: Cloud, Hybrid or On Premise.
Leonardo Gonzalez | TrustRadius Reviewer

WebinarJam

  • ADMIN/USER STRENGTHS: Easy to use the dashboard to start a webinar on demand, or schedule one in the future. Each step has a video tutorial made to set you up for success, understanding each set-up step along the way. If I want to practice a session live, I can set up a webinar instantly (called Right Now-takes 6 clicks and 30 seconds to set this up), and stream it through my YouTube Channel, or schedule a full campaign for a later date (takes about 10 minutes) and drive people to attend. I can set up one date, or multiple dates. It's very easy to follow the nine initial steps to (configuration, schedule, registration, notifications, integration, thank you, live, replay and finish) setting up your webinar. Once you have created a campaign, you can always clone them for future use.
  • ADMIN/USER STRENGTH: You can inject a pre-recorded video seamlessly. Let's say you did an incredible sales pitch on one of your webinars, you can inject this into future webinars to ensure a perfect presentation.
  • ADMIN/USER STRENGTH: Poll your customers BEFORE the webinar, on the registration page to find out what they are looking for, why they have signed up, to be sure the presenter covers each participant's needs.
  • ADMIN/USER STRENGTH: Autoresponder reminders can come from Webinar Jam (this is what I have always done to keep it simple) or integrate it with the top systems (AWeber, Active Campaign, Infusionsoft, IContact, MailChimp, ConvertKit, Drip, Kartra, Zapier).
  • ADMIN/USER STRENGTH: I can set up a replay for those who missed the event, or even a replica replay where I can go into the video, fix up my sales presentation, and add a new video for people to see. I can also see who watches the replay.
  • ADMIN/USER STRENGTH: In the analytics page I can see the numbers of people who visited the webinar registration page (to get an idea of how popular my topic was/change headings or topics if it's low, keep presenting if there's a high number), registrants, people in the room when I go live, and numbers for those who watched the replays. I can connect my autoresponder to communicate with people who missed the webinar/replay vs those who attended and even can see when people dropped off so I know if they were engaged for the entire webinar.
Andrea Samadi | TrustRadius Reviewer

Cons

Webex Meetings

  • Better integration with other platforms such as Panopto (currently only one video source can be saved instead of one explicit presenter and one explicit content window
  • Needs a bigger marketplace similar to Zoom
  • Virtual backgrounds needs improvement and should include motion backgrounds
  • Consolidate all the different products (Webex Meetings, Event, Training, Support centers) into one product
  • Allow fullscreen video of presenter video on secondary monitor
Anonymous | TrustRadius Reviewer

WebinarJam

  • One of the biggest problems we have is that WebinarJam was sold to us as a lifetime license, and it was supposed to include broadcasting on Facebook. For reasons that were never clear, they stopped providing that functionality, which greatly reduced our use for the product.
  • WebinarJam started out life as an innovative product, full of promise. Things changed within the organization, key staff and players changed, and it seems that key players just moved on to other projects. Users were required to pay for upgrades in order to get the best use out of the product.
  • A big problem that was never really solved was the Lag/Delay between realtime and what the users were seeing and hearing.
  • We really wanted to be able to administer Surveys to people during webinars and be able to store their responses and export them to a database. We were told there was no way to do that.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

WebinarJam

No score
No answers yet
No answers on this topic

Usability

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

WebinarJam

WebinarJam 8.3
Based on 3 answers
That's actually one of their main strong points, their usability. Webinars (both live and pre-recorded) are extremely easy to setup, and live webinars are automatically being recorded. You get a link to a replay page that you can share with those attendees that weren't able to show up for the live version or you can use them to get people to watch the session again.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Webex Meetings

Webex Meetings 9.0
Based on 138 answers
I gave a rating of 10 because every time I've needed to use Cisco Webex Meetings, it was available. I don't remember it ever being unavailable to me. Any updates or unplanned changes also occur when I first start the program right away so I don't have to worry if the program is out of date or un-secure of anything.
Anonymous | TrustRadius Reviewer

WebinarJam

No score
No answers yet
No answers on this topic

Performance

Webex Meetings

Webex Meetings 8.7
Based on 117 answers
I have had a very reliable experience with Cisco Webex Meetings, but there have been a couple of instances where the platform has lagged:
  • During a Webex meeting when many are on video, the platform has struggled not to crash for everyone.
  • Sharing certain screens, for example when sharing my screen to show our project management software everything lags, but with other views it does not.
I have not had any issues with the integration with Outlook, as well as Skype. We are transitioning away from Skype but Webex works well.
Anonymous | TrustRadius Reviewer

WebinarJam

No score
No answers yet
No answers on this topic

Support Rating

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

WebinarJam

WebinarJam 7.7
Based on 3 answers
The support overall is good. In the early days, it wasn't the best but they have definitely stepped it up lately. If you have questions about the platform, issues, setup, etc, and don't mind waiting 24 hours to get a response then it's good. They may have faster response times now but when they updated to 4.0 it took a while as they were getting hammered with emails cause there were issues. It seems like they have worked out some of the kinks so I imagine their support can respond much faster now. There is no phone number to call so there is no way to get immediate help or answers which can be frustrating when you have issues right before or during your webinar
Brian Burge | TrustRadius Reviewer

In-Person Training

Webex Meetings

Webex Meetings 6.4
Based on 1 answer
It is very good to have an in-person training at times as well as they can show you in in person how to configure an operating system
Anonymous | TrustRadius Reviewer

WebinarJam

No score
No answers yet
No answers on this topic

Online Training

Webex Meetings

Webex Meetings 7.8
Based on 2 answers
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
Anonymous | TrustRadius Reviewer

WebinarJam

No score
No answers yet
No answers on this topic

Implementation Rating

Webex Meetings

Webex Meetings 9.1
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

WebinarJam

No score
No answers yet
No answers on this topic

Alternatives Considered

Webex Meetings

Microsoft Teams has better integration with office 365 products like Outlook. Collaboration is better with MS teams since it also provides [the] ability to use SharePoint and teams' sites for documents. Cisco Webex Meetings seems to have better audio support via phone whereas audio quality over [the] internet seems to be better in MS Teams.
Brijesh Shirodkar | TrustRadius Reviewer

WebinarJam

First of all, pricing ($80-99/month vs $400-500/year) was already a main reason for us to go with WebinarJam. Second, we were using GoToWebinar before, which forced us to download and install software. We also had to tell our guests to download and install the software as well, even if they were just going to use it once. And second (at least at the time we switched) WebinarJam was the only product that offered the option to pre-record your webinar instead of going live.
Anonymous | TrustRadius Reviewer

Scalability

Webex Meetings

Webex Meetings 8.9
Based on 118 answers
  • Pay as you grow [the] solution. Only add license[s] when more user need it
  • License include[s] Cisco Webex Meetings and Webex Teams. Can be shared for entire departments and sites as needed
  • Using cloud storage, so meeting and presentation can be store on cloud. No need to provide on-premise server
  • For remote/branch user they can seamlessly join meeting from their endpoint device
  • License assignment is very simple using cloud console
Budi Ezeddin | TrustRadius Reviewer

WebinarJam

No score
No answers yet
No answers on this topic

Return on Investment

Webex Meetings

  • Positively it definitely Less traveling expenses per person (it could have been 6k per year per person in Hotel, Airfare, meals)
  • We see each other more often than while in the office
  • Meetings are arrange more easily, in an ordered manner as well as make everyone be more punctual.
Mike Martinez | TrustRadius Reviewer

WebinarJam

  • WebinarJam has helped my clients and myself generate more leads.
  • Webinars are used to sell products and services.
  • Webinars are great for internal training.
  • Having the ability to record a training and have it automatically available is very helpful.
  • They have an affiliate program which allows me to get paid for referring clients—which is awesome because I use the tool myself.
Ben Marcoux Roofing Lead Generation Expert | TrustRadius Reviewer

Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Free$0.001
Starter$13.501
Plus$17.951
Business$26.951
  1. per month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

WebinarJam

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WebinarJam Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Webex Meetings
8.5
WebinarJam
9.0

Likelihood to Renew

Webex Meetings
7.6
WebinarJam

Usability

Webex Meetings
8.9
WebinarJam
8.3

Reliability and Availability

Webex Meetings
9.0
WebinarJam

Performance

Webex Meetings
8.7
WebinarJam

Support Rating

Webex Meetings
8.3
WebinarJam
7.7

In-Person Training

Webex Meetings
6.4
WebinarJam

Online Training

Webex Meetings
7.8
WebinarJam

Implementation Rating

Webex Meetings
9.1
WebinarJam

Scalability

Webex Meetings
8.9
WebinarJam

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