Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Webex Meetings
Score 8.2 out of 10
N/A
Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.
$11.95
per month
WebinarJam
Score 8.7 out of 10
N/A
WebinarJam is designed to allow users to host online events with HD streaming, interactive features like polls and chat, integrations, analytics, and payment processing that are intended to help maximize online growth.
$39
per month
Pricing
Webex MeetingsWebinarJam
Editions & Modules
Webex Free
$0.00
user/month
Webex Meet
$14.50
user/month
Webex Suite: Meet + Call Plan
$25.00
user/month
Enterprise
Contact Sales
Starter
$39
per month for 1 presenter and 100 attendees
Basic
$79
per month for 2 presenters and 500 attendees
Professional
$229
per month for 4 presenters and 2000 attendees
Enterprise
$379
per month for 6 presenters and 5000 attendees
Offerings
Pricing Offerings
Webex MeetingsWebinarJam
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsWebex Meetings are available at no cost to users. They are included in the Webex Suite, starting at $11.95 per user/per month for Enterprise Agreements.
More Pricing Information
Features
Webex MeetingsWebinarJam
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Webex Meetings
8.0
767 Ratings
1% above category average
WebinarJam
9.0
7 Ratings
11% above category average
High quality audio8.6762 Ratings9.97 Ratings
High quality video8.4755 Ratings00 Ratings
Low bandwidth requirements7.1728 Ratings00 Ratings
Mobile support7.9691 Ratings8.16 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Webex Meetings
8.2
758 Ratings
3% above category average
WebinarJam
-
Ratings
Desktop sharing8.7756 Ratings00 Ratings
Whiteboards7.8657 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Webex Meetings
8.2
767 Ratings
0% above category average
WebinarJam
6.1
8 Ratings
29% below category average
Calendar integration8.4726 Ratings8.06 Ratings
Meeting initiation8.3754 Ratings00 Ratings
Integrates with social media7.7309 Ratings00 Ratings
Record meetings / events8.5716 Ratings3.28 Ratings
Slideshows8.4652 Ratings9.97 Ratings
Event registration00 Ratings3.28 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Webex Meetings
8.3
726 Ratings
1% below category average
WebinarJam
7.3
8 Ratings
13% below category average
Live chat8.6706 Ratings00 Ratings
Audience polling8.1625 Ratings10.07 Ratings
Q&A8.2632 Ratings4.78 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Webex Meetings
8.4
722 Ratings
1% above category average
WebinarJam
10.0
7 Ratings
18% above category average
User authentication8.3672 Ratings00 Ratings
Participant roles & permissions8.4703 Ratings10.07 Ratings
Confidential attendee list8.4416 Ratings10.06 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Webex Meetings
-
Ratings
WebinarJam
4.8
8 Ratings
44% below category average
Dashboards00 Ratings2.58 Ratings
Data exportability00 Ratings7.27 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Webex Meetings
-
Ratings
WebinarJam
2.4
8 Ratings
107% below category average
Branding options00 Ratings2.58 Ratings
Integration to Marketing Automation00 Ratings2.38 Ratings
Best Alternatives
Webex MeetingsWebinarJam
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
Google Meet
Google Meet
Score 8.3 out of 10
ON24
ON24
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Webex MeetingsWebinarJam
Likelihood to Recommend
8.5
(778 ratings)
3.2
(8 ratings)
Likelihood to Renew
9.9
(46 ratings)
-
(0 ratings)
Usability
8.4
(103 ratings)
3.1
(4 ratings)
Availability
9.1
(450 ratings)
-
(0 ratings)
Performance
8.8
(425 ratings)
-
(0 ratings)
Support Rating
7.8
(108 ratings)
3.3
(4 ratings)
In-Person Training
8.2
(3 ratings)
-
(0 ratings)
Online Training
5.5
(3 ratings)
-
(0 ratings)
Implementation Rating
7.0
(14 ratings)
-
(0 ratings)
Configurability
9.1
(7 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.3
(10 ratings)
-
(0 ratings)
Ease of integration
9.0
(5 ratings)
-
(0 ratings)
Product Scalability
9.1
(421 ratings)
-
(0 ratings)
Professional Services
8.9
(9 ratings)
-
(0 ratings)
Vendor post-sale
8.5
(7 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(8 ratings)
-
(0 ratings)
User Testimonials
Webex MeetingsWebinarJam
Likelihood to Recommend
Cisco
Good examples: - Conducting trainings and courses - Planning meetings and inviting colleagues to attend - Presenting topics to a large group of people - Speech reproduction is very good - assigning rights and copresentor Not so good: - Interaction with other applications - Mute microphones when using multiple clients - Video call quality - Tracking history, private settings
Read full review
Genesis Digital
We have used WebinarJam for many reasons. Our main reason is to host large free webinars but we have also used it for smaller live training courses that people paid for, we have held private training classes for companies, and so on. I guess you could get creative and use it for a conference-style virtual event but wouldn't really recommend it for that. You could use it for internal training within an organization and things but I still feel it best suited for webinars and marketing purposes.
Read full review
Pros
Cisco
  • We have a global and diverse team with different devices and operating systems. Webex works smoothly on all of them and everyone can collaborate in real-time saving a lot of time and effort, making meetings much more productive.
  • We can easily capture discussion points and decisions for future reference, without the need for manual note-taking. It helps us in smaller group discussions and brainstorming sessions within the main meeting itself.
  • I can even tailor the layout to suit the meeting's purpose and agenda. Webex is intuitive and easy to navigate, even for non-technical users, joining and scheduling meetings is a smooth process.
Read full review
Genesis Digital
  • ADMIN/USER STRENGTHS: Easy to use the dashboard to start a webinar on demand, or schedule one in the future. Each step has a video tutorial made to set you up for success, understanding each set-up step along the way. If I want to practice a session live, I can set up a webinar instantly (called Right Now-takes 6 clicks and 30 seconds to set this up), and stream it through my YouTube Channel, or schedule a full campaign for a later date (takes about 10 minutes) and drive people to attend. I can set up one date, or multiple dates. It's very easy to follow the nine initial steps to (configuration, schedule, registration, notifications, integration, thank you, live, replay and finish) setting up your webinar. Once you have created a campaign, you can always clone them for future use.
  • ADMIN/USER STRENGTH: You can inject a pre-recorded video seamlessly. Let's say you did an incredible sales pitch on one of your webinars, you can inject this into future webinars to ensure a perfect presentation.
  • ADMIN/USER STRENGTH: Poll your customers BEFORE the webinar, on the registration page to find out what they are looking for, why they have signed up, to be sure the presenter covers each participant's needs.
  • ADMIN/USER STRENGTH: Autoresponder reminders can come from Webinar Jam (this is what I have always done to keep it simple) or integrate it with the top systems (AWeber, Active Campaign, Infusionsoft, IContact, MailChimp, ConvertKit, Drip, Kartra, Zapier).
  • ADMIN/USER STRENGTH: I can set up a replay for those who missed the event, or even a replica replay where I can go into the video, fix up my sales presentation, and add a new video for people to see. I can also see who watches the replay.
  • ADMIN/USER STRENGTH: In the analytics page I can see the numbers of people who visited the webinar registration page (to get an idea of how popular my topic was/change headings or topics if it's low, keep presenting if there's a high number), registrants, people in the room when I go live, and numbers for those who watched the replays. I can connect my autoresponder to communicate with people who missed the webinar/replay vs those who attended and even can see when people dropped off so I know if they were engaged for the entire webinar.
Read full review
Cons
Cisco
  • While sharing the content of browsers like Chrome or Firefox it becomes difficult to toggle from one tab to another due to menu dropdown from the top.
  • Sometimes while joining a meeting it asks you to download the app again even if it's downloaded.
  • Limited scheduling option through mobile WebEx app
Read full review
Genesis Digital
  • One of the biggest problems we have is that WebinarJam was sold to us as a lifetime license, and it was supposed to include broadcasting on Facebook. For reasons that were never clear, they stopped providing that functionality, which greatly reduced our use for the product.
  • WebinarJam started out life as an innovative product, full of promise. Things changed within the organization, key staff and players changed, and it seems that key players just moved on to other projects. Users were required to pay for upgrades in order to get the best use out of the product.
  • A big problem that was never really solved was the Lag/Delay between realtime and what the users were seeing and hearing.
  • We really wanted to be able to administer Surveys to people during webinars and be able to store their responses and export them to a database. We were told there was no way to do that.
Read full review
Likelihood to Renew
Cisco
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Read full review
Genesis Digital
No answers on this topic
Usability
Cisco
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
Read full review
Genesis Digital
The platform is really hard to use and they have a habit of pushing out updates without telling their users first. The last update completely reverted all of our customizations back to the default EverWebinar layout. I only found out about this after a lead kindly send an email to the firm letting us know that [our] registration confirmation page was showing lorem ipsum script. Customization is lacking as well
Read full review
Reliability and Availability
Cisco
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
Read full review
Genesis Digital
No answers on this topic
Performance
Cisco
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
Read full review
Genesis Digital
No answers on this topic
Support Rating
Cisco
I gave this rating for overall support on Webex meetings because if something goes wrong we have the best support here and rarely need to go to help.webex.com. Multiple people have been appropriately trained so finding the answers to any issues we occur is very simple here at work.
Read full review
Genesis Digital
The support overall is good. In the early days, it wasn't the best but they have definitely stepped it up lately. If you have questions about the platform, issues, setup, etc, and don't mind waiting 24 hours to get a response then it's good. They may have faster response times now but when they updated to 4.0 it took a while as they were getting hammered with emails cause there were issues. It seems like they have worked out some of the kinks so I imagine their support can respond much faster now. There is no phone number to call so there is no way to get immediate help or answers which can be frustrating when you have issues right before or during your webinar
Read full review
In-Person Training
Cisco
It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
Read full review
Genesis Digital
No answers on this topic
Online Training
Cisco
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
Read full review
Genesis Digital
No answers on this topic
Implementation Rating
Cisco
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Read full review
Genesis Digital
No answers on this topic
Alternatives Considered
Cisco
Meetings is the way to go! It blends in with our organization's workflow seamlessly. Teams is great but really suffers in the collaboration department from our personal experience. Webex Meetings is much more fleshed out. The features it has are much more convenient and easier to use. There was a bit of a learning curve, but once you are over that speedbump you are able to get much more use out of Webex Meetings.
Read full review
Genesis Digital
I prefer WebinarJam due to its super-easy setup and great integration options. It works well with other tools like ClickFunnels, Hubspot and Mailchimp. From the tools we tried, this one seems to work the best for our company and clients!
Read full review
Contract Terms and Pricing Model
Cisco
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
Read full review
Genesis Digital
No answers on this topic
Scalability
Cisco
I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.
Read full review
Genesis Digital
No answers on this topic
Professional Services
Cisco
It is a user friendly application. We have had no adoption problems within the company.
Read full review
Genesis Digital
No answers on this topic
Return on Investment
Cisco
  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
Read full review
Genesis Digital
  • WebinarJam has allowed us to present to multiple audiences at our prospective customers, rather than just a few individuals which made it difficult to get to the next sales step. By engaging a larger audience, we were able to drive more attention to our product and made follow up with the customer much easier.
Read full review
ScreenShots