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67 Ratings

Cisco Webex Room Series

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67 Ratings
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Score 9.3 out of 100
68 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

Cisco Webex Room Series

Obviously, Cisco Webex Room Series devices are optimized for a Webex Meetings environment. webex devices combined with Webex Meetings are by far the best video conferencing solution on the market. They also work well for Teams meetings (with CVI or simply in Web RTC). On the other hand, in a Zoom environment, the situation becomes more complicated. You must absolutely have the Zoom Connector.
Anonymous | TrustRadius Reviewer

GlobalMeet Collaboration

GlobalMeet Collaboration is great for giving product trainings, presentations and webinars over the phone to a wide number of users remotely. It is well suited for meetings where screens and documents need to be shared live during a conference call for easy collaboration
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Cisco Webex Room Series
GlobalMeet Collaboration
7.2
High quality audio
Cisco Webex Room Series
GlobalMeet Collaboration
7.5
High quality video
Cisco Webex Room Series
GlobalMeet Collaboration
7.1
Low bandwidth requirements
Cisco Webex Room Series
GlobalMeet Collaboration
7.3
Mobile support
Cisco Webex Room Series
GlobalMeet Collaboration
6.8

Screen Sharing

Cisco Webex Room Series
GlobalMeet Collaboration
6.3
Desktop sharing
Cisco Webex Room Series
GlobalMeet Collaboration
7.7
Whiteboards
Cisco Webex Room Series
GlobalMeet Collaboration
5.0

Online Meetings / Events

Cisco Webex Room Series
GlobalMeet Collaboration
6.9
Calendar integration
Cisco Webex Room Series
GlobalMeet Collaboration
6.6
Meeting initiation
Cisco Webex Room Series
GlobalMeet Collaboration
7.2
Integrates with social media
Cisco Webex Room Series
GlobalMeet Collaboration
7.2
Record meetings / events
Cisco Webex Room Series
GlobalMeet Collaboration
7.2
Slideshows
Cisco Webex Room Series
GlobalMeet Collaboration
6.2

Online Events Collaboration

Cisco Webex Room Series
GlobalMeet Collaboration
6.5
Live chat
Cisco Webex Room Series
GlobalMeet Collaboration
7.7
Audience polling
Cisco Webex Room Series
GlobalMeet Collaboration
4.2
Q&A
Cisco Webex Room Series
GlobalMeet Collaboration
7.5

Online Events Security

Cisco Webex Room Series
GlobalMeet Collaboration
7.4
User authentication
Cisco Webex Room Series
GlobalMeet Collaboration
7.8
Participant roles & permissions
Cisco Webex Room Series
GlobalMeet Collaboration
7.2
Confidential attendee list
Cisco Webex Room Series
GlobalMeet Collaboration
7.3

Pros

Cisco Webex Room Series

  • The Cisco Spark Room series has many new technologies that make this unit well worth the purchase. The auto room framing feature makes manual zoom and focus a thing of the past. The unit will auto zoom and pan to frame the screen around a single person in a conference room or zoom out and capture the whole room if there are multiple people in the conference. The Cisco Spark Room series also has an active speaker tracking system that will track users in the room and pan and zoom when that person is speaking.
  • The Cisco Spark Room series units can be cloud or on-premise registered taking advantage of whichever platform best suits your needs and current investments.
  • When the Cisco Spark Room series units are attached to 4K TVs or monitors you get the best possible resolution for video viewing with crystal clear presentations.
Brian Munn | TrustRadius Reviewer

GlobalMeet Collaboration

  • Something that GlobalMeet does well is distributing a meeting to users. The system integrates well with our Outlook system and allows easy meeting distributions.
  • GlobalMeet is good at providing an easy way to record web meetings. The feature works well and is easy to download after.
Anonymous | TrustRadius Reviewer

Cons

Cisco Webex Room Series

  • The most notable issue we see during projects is the fact that the cost of the product sometimes is way too high for the benefit. In other words, sometimes, you'd like to have a video endpoint in a small room, but you can't budget to buy such good equipment.
  • Comparing to other remote controls (i.e. Apple TV), sometimes the remote can be very complex for simple operations like starting a meeting or ending a meeting.
Eduardo Viero | TrustRadius Reviewer

GlobalMeet Collaboration

  • There is a cost for the conferencing services unlike competitors like FreeConferenceCall.com or Skype which have free options. However, you pay for what you get and the audio/connection quality can and has been an issue for us with other vendors.
  • There are a lot of shortcuts that can be used on the line to mute/unmute lines, record the audio, request operator assistance, etc. However, these are difficult to memorize so we end up forgetting or relying on a print-out of the shortcuts that we keep near our desks. I wish there was an easier way to use these such as voice commands.
  • In the post-conference email recaps you get the phone numbers of those who dialed in. However, it can be difficult to know who these numbers belong to unless you remember the direct #s for the participants. I wish there was a way to save contact info for certain phone numbers within the system and let GlobalMeet add the names to the numbers for all future post-conference emails.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Room Series

Cisco Webex Room Series 9.0
Based on 3 answers
We like our Cisco endpoints a lot. However, the technology is getting better in the Zoom room market and we are interested in exploring those options. I'd really like to see some new improvements in the room kit series such as wireless controllers and the ability to mount the room kits in multiple configurations. I would also like to see the Room Kit and Room Kit Plus series standardize their audio line inputs to accommodate 3rd party microphone and DSP solutions.
Steve Demetrious | TrustRadius Reviewer

GlobalMeet Collaboration

GlobalMeet Collaboration 2.0
Based on 3 answers
GlobalMeet is not a very good tool. There are better web meeting platforms available in the marketplace. The system is clunky, not intuitive, and experiences often technical issues. They have made updates recently but it is too little too late. It may be a good platform for smaller organizations with tighter budgets.
Anonymous | TrustRadius Reviewer

Usability

Cisco Webex Room Series

Cisco Webex Room Series 8.8
Based on 7 answers
The OS is extremely intuitive and Cisco worked hard and keeping things simple from deployment to end-user functionalities. When you add a guy that’s coming in to play in the latest releases this makes for a very compelling and productive offer/ product. Even for new users, there is practically no learning curve as everyone in the work environment has previously used Webex Room Series.
Anonymous | TrustRadius Reviewer

GlobalMeet Collaboration

GlobalMeet Collaboration 7.1
Based on 21 answers
I have provided such a high rating because setting up the meeting only requires a few clicks. Within a couple minutes of telling my team that I will set up a meeting and send an invite, that invitation is already sitting in their inbox. I move at a fast pace and GlobalMeet is keeping up
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
Once the order was place we received very quickly
Brian Munn | TrustRadius Reviewer

GlobalMeet Collaboration

GlobalMeet Collaboration 9.1
Based on 1 answer
We have never had an issue with the availability of GlobalMeet. It has always been available when we needed it.
Jen Oxler | TrustRadius Reviewer

Performance

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
Great product with a great user experience
Brian Munn | TrustRadius Reviewer

GlobalMeet Collaboration

GlobalMeet Collaboration 7.3
Based on 1 answer
For the most part GlobalMeet loaded everything quickly. The only problem that we had was when the whole company was on a training at one time, we had a hard time with screen sharing and the pages loading in a timely manner. Everything seemed to slow down when lots of people were on the system at once
Jen Oxler | TrustRadius Reviewer

Support Rating

Cisco Webex Room Series

Cisco Webex Room Series 9.1
Based on 19 answers
As long as the video endpoint is under contract, you don't need to worry about support from Cisco TAC, be it for case creation, feature incidents/requests, and ultimately replacements. Ticket creation or service requests are as easy as emailing Cisco, or by do-it-yourself via the Cisco Portal. Response time is good, even with the pandemic happening.There's room for improvement where some engineers (TAC) need a little bit more training, as the template they use contains questions that are often already answered by the customer.
Anonymous | TrustRadius Reviewer

GlobalMeet Collaboration

GlobalMeet Collaboration 7.0
Based on 15 answers
As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
Very easy to implement. Integration into our Unified Communications platform was simple and quick
Brian Munn | TrustRadius Reviewer

GlobalMeet Collaboration

GlobalMeet Collaboration 8.2
Based on 1 answer
GlobalMeet was easy to get set up with the company and starting to use.
Jen Oxler | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Room Series

We pay about the same (a little more per room but not more that $1000) for the addition of video in to each conference room. So this was such a great addition for us because once you add video into the mix then the meeting changes. Things get done faster, people are more focused and engaged. And overall happier. They think they will not like it, but in the end, our users really like to see each other and feel more connected. It's especially relevant now that we have this COVID stuff keeping us apart. Cisco has been a life saver during this time.
Joshua Baever | TrustRadius Reviewer

GlobalMeet Collaboration

Our small non-profit organization appreciates the ease of use of the platform for conference call needs. Other platforms can be much more complicated for users unfamiliar with conference call technology. We use it several times a month for committee meetings, regional rep check ins, and meetings with our board of directors.
Kristen Wise | TrustRadius Reviewer

Scalability

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
The product and backend systems are designed to scale from small to very large organization seamlessly and easily
Brian Munn | TrustRadius Reviewer

GlobalMeet Collaboration

GlobalMeet Collaboration 7.3
Based on 1 answer
This product seems to be able to handle the growing amount of work within our company without any problems.
Jen Oxler | TrustRadius Reviewer

Return on Investment

Cisco Webex Room Series

  • Ability to integrate with existing displays and conference room setup helped to reduce cost.
  • Audio and video quality improves the feel of web conferencing and makes meetings higher quality.
  • High cost and not everyone goes through the effort to make use of it.
Kaleb-John Loo | TrustRadius Reviewer

GlobalMeet Collaboration

  • The price for webinar for GlobalMeet is quite pricey compared to other similar vendors.
  • GlobalMeet can be used for unlimited free calls and video conferencing, hence in our company with extensive global calls this platform is very cost-effective.
  • Unlike most conferencing software. Other users don't have to download GlobalMeet App and therefore it is easy to send meeting invite to clients.
  • Attentively support system that responds fast to queries and this saves time for us.
Mogana Tashiani | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Room Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GlobalMeet Collaboration

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Cisco Webex Room Series
9.7
GlobalMeet Collaboration
6.5

Likelihood to Renew

Cisco Webex Room Series
9.0
GlobalMeet Collaboration
2.0

Usability

Cisco Webex Room Series
8.8
GlobalMeet Collaboration
7.1

Reliability and Availability

Cisco Webex Room Series
10.0
GlobalMeet Collaboration
9.1

Performance

Cisco Webex Room Series
10.0
GlobalMeet Collaboration
7.3

Support Rating

Cisco Webex Room Series
9.1
GlobalMeet Collaboration
7.0

Implementation Rating

Cisco Webex Room Series
10.0
GlobalMeet Collaboration
8.2

Scalability

Cisco Webex Room Series
10.0
GlobalMeet Collaboration
7.3

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