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Top Rated
162 Ratings

Cisco Webex Room Series

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Top Rated
162 Ratings
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Score 9 out of 100
79 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    Cisco Webex Room Series

    Feature Set Not Supported
    N/A
    7.2

    GlobalMeet Collaboration

    72%
    GlobalMeet Collaboration ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    7.4
    74%
    46 Ratings

    High quality video

    N/A
    0 Ratings
    6.7
    67%
    36 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    7.3
    73%
    35 Ratings

    Mobile support

    N/A
    0 Ratings
    7.3
    73%
    13 Ratings

    Screen Sharing

    Cisco Webex Room Series

    Feature Set Not Supported
    N/A
    6.0

    GlobalMeet Collaboration

    60%
    GlobalMeet Collaboration ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    7.6
    76%
    39 Ratings

    Whiteboards

    N/A
    0 Ratings
    4.3
    43%
    26 Ratings

    Online Meetings / Events

    Cisco Webex Room Series

    Feature Set Not Supported
    N/A
    6.6

    GlobalMeet Collaboration

    66%
    GlobalMeet Collaboration ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    6.0
    60%
    34 Ratings

    Meeting initiation

    N/A
    0 Ratings
    7.0
    70%
    40 Ratings

    Integrates with social media

    N/A
    0 Ratings
    7.2
    72%
    3 Ratings

    Record meetings / events

    N/A
    0 Ratings
    6.7
    67%
    35 Ratings

    Slideshows

    N/A
    0 Ratings
    5.8
    58%
    21 Ratings

    Online Events Collaboration

    Cisco Webex Room Series

    Feature Set Not Supported
    N/A
    6.8

    GlobalMeet Collaboration

    68%
    GlobalMeet Collaboration ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.2
    82%
    33 Ratings

    Audience polling

    N/A
    0 Ratings
    4.3
    43%
    14 Ratings

    Q&A

    N/A
    0 Ratings
    8.0
    80%
    20 Ratings

    Online Events Security

    Cisco Webex Room Series

    Feature Set Not Supported
    N/A
    7.2

    GlobalMeet Collaboration

    72%
    GlobalMeet Collaboration ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.5
    85%
    34 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    6.7
    67%
    36 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    6.2
    62%
    28 Ratings

    Attribute Ratings

    • Cisco Webex Room Series is rated higher in 9 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Availability, Performance, Support Rating, Implementation Rating, Configurability, Product Scalability

    Likelihood to Recommend

    8.7

    Cisco Webex Room Series

    87%
    61 Ratings
    6.4

    GlobalMeet Collaboration

    64%
    47 Ratings

    Likelihood to Renew

    6.2

    Cisco Webex Room Series

    62%
    5 Ratings
    2.0

    GlobalMeet Collaboration

    20%
    3 Ratings

    Usability

    9.1

    Cisco Webex Room Series

    91%
    46 Ratings
    7.1

    GlobalMeet Collaboration

    71%
    21 Ratings

    Availability

    10.0

    Cisco Webex Room Series

    100%
    1 Rating
    9.1

    GlobalMeet Collaboration

    91%
    2 Ratings

    Performance

    10.0

    Cisco Webex Room Series

    100%
    1 Rating
    7.3

    GlobalMeet Collaboration

    73%
    2 Ratings

    Support Rating

    9.5

    Cisco Webex Room Series

    95%
    58 Ratings
    7.3

    GlobalMeet Collaboration

    73%
    28 Ratings

    Implementation Rating

    10.0

    Cisco Webex Room Series

    100%
    1 Rating
    8.2

    GlobalMeet Collaboration

    82%
    2 Ratings

    Configurability

    10.0

    Cisco Webex Room Series

    100%
    1 Rating
    7.3

    GlobalMeet Collaboration

    73%
    1 Rating

    Ease of integration

    10.0

    Cisco Webex Room Series

    100%
    1 Rating

    GlobalMeet Collaboration

    N/A
    0 Ratings

    Product Scalability

    10.0

    Cisco Webex Room Series

    100%
    1 Rating
    7.3

    GlobalMeet Collaboration

    73%
    1 Rating

    Vendor post-sale

    10.0

    Cisco Webex Room Series

    100%
    1 Rating

    GlobalMeet Collaboration

    N/A
    0 Ratings

    Vendor pre-sale

    10.0

    Cisco Webex Room Series

    100%
    1 Rating

    GlobalMeet Collaboration

    N/A
    0 Ratings

    Likelihood to Recommend

    Cisco

    Totally appropriate in offices or meeting rooms where there are directors and perfect audio and image are needed, obviously good bandwidth and network quality are also required. I do not recommend it in schools or small offices since there are teams that for a third of its cost do very interesting things and with a very good performance. I think that if it were more accessible in terms of cost and licensing, we could find one of these in any meeting room.
    Read full review

    PGi (Premiere Global Services, Inc.)

    GlobalMeet is well suited for an organization that wants a simple web conference platform with no added features. It seems like this is the way to go if you want to not spend a lot of money for a service. GlobalMeet is not well suited for large organizations, or someone who needs to host multiple meetings and needs robust features such as attendance tracking, presentation sharing, and ease of use.
    Read full review

    Pros

    Cisco

    • The Cisco Spark Room series has many new technologies that make this unit well worth the purchase. The auto room framing feature makes manual zoom and focus a thing of the past. The unit will auto zoom and pan to frame the screen around a single person in a conference room or zoom out and capture the whole room if there are multiple people in the conference. The Cisco Spark Room series also has an active speaker tracking system that will track users in the room and pan and zoom when that person is speaking.
    • The Cisco Spark Room series units can be cloud or on-premise registered taking advantage of whichever platform best suits your needs and current investments.
    • When the Cisco Spark Room series units are attached to 4K TVs or monitors you get the best possible resolution for video viewing with crystal clear presentations.
    Read full review

    PGi (Premiere Global Services, Inc.)

    • Easy to use system for business conference calls
    • Recording feature useful to playback information from the meeting
    • Accessibility of domestic and international call in numbers make it possible for participants to call in no matter where they are traveling or located.
    Read full review

    Cons

    Cisco

    • Native USB mode support across the portfolio [is] needed urgently. We need to stop selling devices that require extra USB capture integrations to make "interoperable". Please refresh with a G2 of devices supporting USB mode natively on every endpoint type.
    • [The] ability to use the Room Navigator as a whiteboard surface and to enable whiteboarding on non-board devices would be very powerful.
    Read full review

    PGi (Premiere Global Services, Inc.)

    • There is a cost for the conferencing services unlike competitors like FreeConferenceCall.com or Skype which have free options. However, you pay for what you get and the audio/connection quality can and has been an issue for us with other vendors.
    • There are a lot of shortcuts that can be used on the line to mute/unmute lines, record the audio, request operator assistance, etc. However, these are difficult to memorize so we end up forgetting or relying on a print-out of the shortcuts that we keep near our desks. I wish there was an easier way to use these such as voice commands.
    • In the post-conference email recaps you get the phone numbers of those who dialed in. However, it can be difficult to know who these numbers belong to unless you remember the direct #s for the participants. I wish there was a way to save contact info for certain phone numbers within the system and let GlobalMeet add the names to the numbers for all future post-conference emails.
    Read full review

    Pricing Details

    Cisco Webex Room Series

    Starting Price

    Editions & Modules

    Cisco Webex Room Series editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      GlobalMeet Collaboration

      Starting Price

      Editions & Modules

      GlobalMeet Collaboration editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Optional

        Additional Details

        Likelihood to Renew

        Cisco

        We like our Cisco endpoints a lot. However, the technology is getting better in the Zoom room market and we are interested in exploring those options. I'd really like to see some new improvements in the room kit series such as wireless controllers and the ability to mount the room kits in multiple configurations. I would also like to see the Room Kit and Room Kit Plus series standardize their audio line inputs to accommodate 3rd party microphone and DSP solutions.
        Read full review

        PGi (Premiere Global Services, Inc.)

        GlobalMeet is not a very good tool. There are better web meeting platforms available in the marketplace. The system is clunky, not intuitive, and experiences often technical issues. They have made updates recently but it is too little too late. It may be a good platform for smaller organizations with tighter budgets.
        Read full review

        Usability

        Cisco

        Our users are satisfied with these systems as we've used Cisco for years and with the added feature of CVI subscription from Cisco, we're able to join an MS Teams meeting seamlessly from our video endpoints. We can still use CMS if needed or join a Google Meet call as well.
        Read full review

        PGi (Premiere Global Services, Inc.)

        I have provided such a high rating because setting up the meeting only requires a few clicks. Within a couple minutes of telling my team that I will set up a meeting and send an invite, that invitation is already sitting in their inbox. I move at a fast pace and GlobalMeet is keeping up
        Read full review

        Reliability and Availability

        Cisco

        Once the order was place we received very quickly
        Read full review

        PGi (Premiere Global Services, Inc.)

        We have never had an issue with the availability of GlobalMeet. It has always been available when we needed it.
        Read full review

        Performance

        Cisco

        Great product with a great user experience
        Read full review

        PGi (Premiere Global Services, Inc.)

        For the most part GlobalMeet loaded everything quickly. The only problem that we had was when the whole company was on a training at one time, we had a hard time with screen sharing and the pages loading in a timely manner. Everything seemed to slow down when lots of people were on the system at once
        Read full review

        Support Rating

        Cisco

        Overall, the assistance is adequate, but it may use some fine-tuning to stay up with the rest of the meeting technology. There are more complex needs now, thus it's not enough to have simple codec support. Cooperation between different systems is crucial.
        Read full review

        PGi (Premiere Global Services, Inc.)

        As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.
        Read full review

        Implementation Rating

        Cisco

        Very easy to implement. Integration into our Unified Communications platform was simple and quick
        Read full review

        PGi (Premiere Global Services, Inc.)

        GlobalMeet was easy to get set up with the company and starting to use.
        Read full review

        Alternatives Considered

        Cisco

        Cisco is the only vendor manufacturing the software (Webex Meetings) and the hardware (webex devices). This is a MAJOR advantage that no other solution on the market can offer. No problem of updates, obsolescence of certain related devices/software/firmware, connections (wiring, Bluetooth, etc ...). All other solutions depend on several different manufacturers and systematically generate more problems for IT teams and [operational] problems for end-users.
        Read full review

        PGi (Premiere Global Services, Inc.)

        I was not involved in the purchasing decision, but choose GlobalMeet over Skype in some situations since not all organizations permit their colleagues to join other Skype environments. WebEx is not widely deployed in the organization. I have just started using Teams, and I am not as familiar with using it yet. However, I have had success with joining other organizations that use Teams on a call. It is disappointing that functionality such as the whiteboard is not mutually available in those situations (yet).
        Read full review

        Scalability

        Cisco

        The product and backend systems are designed to scale from small to very large organization seamlessly and easily
        Read full review

        PGi (Premiere Global Services, Inc.)

        This product seems to be able to handle the growing amount of work within our company without any problems.
        Read full review

        Return on Investment

        Cisco

        • Without the [Cisco] Webex [Room Series] devices we have in our environment, the continuity of classes during the pandemic would have been very difficult if not impossible.
        • We had an objective to ensure the seamless continuity of work whether from home or on campus and that was made possible with our [Cisco] Webex [Room Series] meeting rooms.
        • Research collaboration with external partners using our room kits during and after lockdown is priceless.
        Read full review

        PGi (Premiere Global Services, Inc.)

        • The price for webinar for GlobalMeet is quite pricey compared to other similar vendors.
        • GlobalMeet can be used for unlimited free calls and video conferencing, hence in our company with extensive global calls this platform is very cost-effective.
        • Unlike most conferencing software. Other users don't have to download GlobalMeet App and therefore it is easy to send meeting invite to clients.
        • Attentively support system that responds fast to queries and this saves time for us.
        Read full review

        Screenshots

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