What users are saying about
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Top Rated
162 Ratings
14 Ratings

Cisco Webex Room Series

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Top Rated
162 Ratings
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Score 9 out of 100
14 Ratings
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Score 7.7 out of 100

Attribute Ratings

  • Cisco Webex Room Series is rated higher in 1 area: Support Rating
  • GoTo Room is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.7

Cisco Webex Room Series

87%
61 Ratings
9.0

GoTo Room

90%
2 Ratings

Likelihood to Renew

6.3

Cisco Webex Room Series

63%
5 Ratings

GoTo Room

N/A
0 Ratings

Usability

9.1

Cisco Webex Room Series

91%
46 Ratings

GoTo Room

N/A
0 Ratings

Availability

10.0

Cisco Webex Room Series

100%
1 Rating

GoTo Room

N/A
0 Ratings

Performance

10.0

Cisco Webex Room Series

100%
1 Rating

GoTo Room

N/A
0 Ratings

Support Rating

9.5

Cisco Webex Room Series

95%
58 Ratings
5.0

GoTo Room

50%
2 Ratings

Implementation Rating

10.0

Cisco Webex Room Series

100%
1 Rating

GoTo Room

N/A
0 Ratings

Configurability

10.0

Cisco Webex Room Series

100%
1 Rating

GoTo Room

N/A
0 Ratings

Ease of integration

10.0

Cisco Webex Room Series

100%
1 Rating

GoTo Room

N/A
0 Ratings

Product Scalability

10.0

Cisco Webex Room Series

100%
1 Rating

GoTo Room

N/A
0 Ratings

Vendor post-sale

10.0

Cisco Webex Room Series

100%
1 Rating

GoTo Room

N/A
0 Ratings

Vendor pre-sale

10.0

Cisco Webex Room Series

100%
1 Rating

GoTo Room

N/A
0 Ratings

Likelihood to Recommend

Cisco

Totally appropriate in offices or meeting rooms where there are directors and perfect audio and image are needed, obviously good bandwidth and network quality are also required. I do not recommend it in schools or small offices since there are teams that for a third of its cost do very interesting things and with a very good performance. I think that if it were more accessible in terms of cost and licensing, we could find one of these in any meeting room.
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GoTo (formerly LogMeIn)

Goto Room is wonderful for being a simple video conferencing tool where you don't need to create accounts or require heavy downloads and configurations, starting and joining a meeting is as simple as a push of a button, it offers wonderful features and collaboration tools that are fair and necessary, helps increase workflow and team collaboration by carrying out clear and intelligent communication with colleagues, clients and employees from anywhere and on any device.
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Pros

Cisco

  • The Cisco Spark Room series has many new technologies that make this unit well worth the purchase. The auto room framing feature makes manual zoom and focus a thing of the past. The unit will auto zoom and pan to frame the screen around a single person in a conference room or zoom out and capture the whole room if there are multiple people in the conference. The Cisco Spark Room series also has an active speaker tracking system that will track users in the room and pan and zoom when that person is speaking.
  • The Cisco Spark Room series units can be cloud or on-premise registered taking advantage of whichever platform best suits your needs and current investments.
  • When the Cisco Spark Room series units are attached to 4K TVs or monitors you get the best possible resolution for video viewing with crystal clear presentations.
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GoTo (formerly LogMeIn)

  • Video conferencing is clear and precise
  • Scheduling is emailed and easy to access.
  • The ease of getting used to the program is quick for all of our teachers.
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Cons

Cisco

  • Native USB mode support across the portfolio [is] needed urgently. We need to stop selling devices that require extra USB capture integrations to make "interoperable". Please refresh with a G2 of devices supporting USB mode natively on every endpoint type.
  • [The] ability to use the Room Navigator as a whiteboard surface and to enable whiteboarding on non-board devices would be very powerful.
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GoTo (formerly LogMeIn)

  • Goto Room helps me increase my workflow by allowing me to flexibly start my meetings from anywhere on any device with the ease of a push of a button screen sharing with seamless, stuttering HD audio and image regardless of connection quality to the internet, it works perfectly and helps me save my money and time, and it is already collaborating with simplicity and security from start to finish.
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Pricing Details

Cisco Webex Room Series

Starting Price

Editions & Modules

Cisco Webex Room Series editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    GoTo Room

    Starting Price

    Editions & Modules

    GoTo Room editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Likelihood to Renew

      Cisco

      We like our Cisco endpoints a lot. However, the technology is getting better in the Zoom room market and we are interested in exploring those options. I'd really like to see some new improvements in the room kit series such as wireless controllers and the ability to mount the room kits in multiple configurations. I would also like to see the Room Kit and Room Kit Plus series standardize their audio line inputs to accommodate 3rd party microphone and DSP solutions.
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      GoTo (formerly LogMeIn)

      No answers on this topic

      Usability

      Cisco

      Our users are satisfied with these systems as we've used Cisco for years and with the added feature of CVI subscription from Cisco, we're able to join an MS Teams meeting seamlessly from our video endpoints. We can still use CMS if needed or join a Google Meet call as well.
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      GoTo (formerly LogMeIn)

      No answers on this topic

      Reliability and Availability

      Cisco

      Once the order was place we received very quickly
      Read full review

      GoTo (formerly LogMeIn)

      No answers on this topic

      Performance

      Cisco

      Great product with a great user experience
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      GoTo (formerly LogMeIn)

      No answers on this topic

      Support Rating

      Cisco

      Overall, the assistance is adequate, but it may use some fine-tuning to stay up with the rest of the meeting technology. There are more complex needs now, thus it's not enough to have simple codec support. Cooperation between different systems is crucial.
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      GoTo (formerly LogMeIn)

      Haven’t had a chance to need to connect with the service staff as we haven’t had to deal with any large issues beyond internet bandwidth restrictions. However, we feel like support would be very quick and efficient if we were to need it. The observations of setting up our doc cams and getting connected with workshop presenters has been smooth so far.
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      Implementation Rating

      Cisco

      Very easy to implement. Integration into our Unified Communications platform was simple and quick
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      GoTo (formerly LogMeIn)

      No answers on this topic

      Alternatives Considered

      Cisco

      Cisco is the only vendor manufacturing the software (Webex Meetings) and the hardware (webex devices). This is a MAJOR advantage that no other solution on the market can offer. No problem of updates, obsolescence of certain related devices/software/firmware, connections (wiring, Bluetooth, etc ...). All other solutions depend on several different manufacturers and systematically generate more problems for IT teams and [operational] problems for end-users.
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      GoTo (formerly LogMeIn)

      Select GoTo Room for being a completely simple real-time meeting software with immediate solutions and quality in its operation, it is simple and secure with fast access and security from start to finish, it is perfect for teamwork and to reach the audience indicated expanding communication and increasing sales, I recommend it because it is easy to install with free trial and smart meeting rooms, perfect integration with calendar, email and customization.
      Read full review

      Scalability

      Cisco

      The product and backend systems are designed to scale from small to very large organization seamlessly and easily
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      GoTo (formerly LogMeIn)

      No answers on this topic

      Return on Investment

      Cisco

      • Without the [Cisco] Webex [Room Series] devices we have in our environment, the continuity of classes during the pandemic would have been very difficult if not impossible.
      • We had an objective to ensure the seamless continuity of work whether from home or on campus and that was made possible with our [Cisco] Webex [Room Series] meeting rooms.
      • Research collaboration with external partners using our room kits during and after lockdown is priceless.
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      GoTo (formerly LogMeIn)

      • It has been helpful for us to connect with professional development consultants that are out of our region.
      • It has provided opportunities for teachers to get training that otherwise would not have had an opportunity without driving long distances.
      Read full review

      Screenshots

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