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Top Rated
153 Ratings
Top Rated
290 Ratings

Cisco Webex Room Series

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Top Rated
153 Ratings
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Score 9 out of 100
Top Rated
290 Ratings
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Score 8.1 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    Cisco Webex Room Series

    Feature Set Not Supported
    N/A
    8.0

    Lifesize Video Conferencing

    80%
    Lifesize Video Conferencing ranks higher in 3/3 features

    High quality audio

    N/A
    0 Ratings
    8.1
    81%
    163 Ratings

    High quality video

    N/A
    0 Ratings
    8.3
    83%
    161 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    7.4
    74%
    153 Ratings

    Screen Sharing

    Cisco Webex Room Series

    Feature Set Not Supported
    N/A
    8.3

    Lifesize Video Conferencing

    83%
    Lifesize Video Conferencing ranks higher in 1/1 features

    Desktop sharing

    N/A
    0 Ratings
    8.3
    83%
    158 Ratings

    Online Meetings / Events

    Cisco Webex Room Series

    Feature Set Not Supported
    N/A
    7.5

    Lifesize Video Conferencing

    75%
    Lifesize Video Conferencing ranks higher in 4/4 features

    Calendar integration

    N/A
    0 Ratings
    7.6
    76%
    115 Ratings

    Meeting initiation

    N/A
    0 Ratings
    7.6
    76%
    144 Ratings

    Record meetings / events

    N/A
    0 Ratings
    7.4
    74%
    114 Ratings

    Slideshows

    N/A
    0 Ratings
    7.4
    74%
    99 Ratings

    Online Events Collaboration

    Cisco Webex Room Series

    Feature Set Not Supported
    N/A
    8.4

    Lifesize Video Conferencing

    84%
    Lifesize Video Conferencing ranks higher in 2/2 features

    Live chat

    N/A
    0 Ratings
    8.5
    85%
    94 Ratings

    Q&A

    N/A
    0 Ratings
    8.4
    84%
    64 Ratings

    Online Events Security

    Cisco Webex Room Series

    Feature Set Not Supported
    N/A
    8.9

    Lifesize Video Conferencing

    89%
    Lifesize Video Conferencing ranks higher in 1/1 features

    Participant roles & permissions

    N/A
    0 Ratings
    8.9
    89%
    116 Ratings

    Attribute Ratings

    • Cisco Webex Room Series is rated higher in 7 areas: Likelihood to Recommend, Usability, Availability, Performance, Support Rating, Implementation Rating, Product Scalability
    • Lifesize Video Conferencing is rated higher in 1 area: Likelihood to Renew

    Likelihood to Recommend

    8.8

    Cisco Webex Room Series

    88%
    61 Ratings
    7.9

    Lifesize Video Conferencing

    79%
    164 Ratings

    Likelihood to Renew

    6.8

    Cisco Webex Room Series

    68%
    5 Ratings
    10.0

    Lifesize Video Conferencing

    100%
    25 Ratings

    Usability

    9.1

    Cisco Webex Room Series

    91%
    46 Ratings
    8.5

    Lifesize Video Conferencing

    85%
    40 Ratings

    Availability

    10.0

    Cisco Webex Room Series

    100%
    1 Rating
    8.2

    Lifesize Video Conferencing

    82%
    15 Ratings

    Performance

    10.0

    Cisco Webex Room Series

    100%
    1 Rating
    8.2

    Lifesize Video Conferencing

    82%
    31 Ratings

    Support Rating

    9.4

    Cisco Webex Room Series

    94%
    58 Ratings
    7.4

    Lifesize Video Conferencing

    74%
    93 Ratings

    In-Person Training

    Cisco Webex Room Series

    N/A
    0 Ratings
    7.3

    Lifesize Video Conferencing

    73%
    2 Ratings

    Online Training

    Cisco Webex Room Series

    N/A
    0 Ratings
    9.1

    Lifesize Video Conferencing

    91%
    5 Ratings

    Implementation Rating

    10.0

    Cisco Webex Room Series

    100%
    1 Rating
    8.0

    Lifesize Video Conferencing

    80%
    411 Ratings

    Contract Terms and Pricing Model

    Cisco Webex Room Series

    N/A
    0 Ratings
    8.0

    Lifesize Video Conferencing

    80%
    1 Rating

    Product Scalability

    10.0

    Cisco Webex Room Series

    100%
    1 Rating
    8.2

    Lifesize Video Conferencing

    82%
    19 Ratings

    Professional Services

    Cisco Webex Room Series

    N/A
    0 Ratings
    8.0

    Lifesize Video Conferencing

    80%
    1 Rating

    Likelihood to Recommend

    Cisco Webex Room Series

    Totally appropriate in offices or meeting rooms where there are directors and perfect audio and image are needed, obviously good bandwidth and network quality are also required. I do not recommend it in schools or small offices since there are teams that for a third of its cost do very interesting things and with a very good performance. I think that if it were more accessible in terms of cost and licensing, we could find one of these in any meeting room.
    Miguel Sanchez | TrustRadius Reviewer

    Lifesize Video Conferencing

    I think there's much better options out there. In a small setting, they might be suitable but I don't believe they scale very well in any medium-large size businesses.We wanted to take advantage of things like a Microsoft Exchange calendar, a "Join Now" button and integrating with Teams. These are all things that our company made a sizeable investment on and in order to take things to the next level, we had to move on from Lifesize Video Conferencing.
    Curt Sminkey | TrustRadius Reviewer

    Pros

    Cisco Webex Room Series

    • The Cisco Spark Room series has many new technologies that make this unit well worth the purchase. The auto room framing feature makes manual zoom and focus a thing of the past. The unit will auto zoom and pan to frame the screen around a single person in a conference room or zoom out and capture the whole room if there are multiple people in the conference. The Cisco Spark Room series also has an active speaker tracking system that will track users in the room and pan and zoom when that person is speaking.
    • The Cisco Spark Room series units can be cloud or on-premise registered taking advantage of whichever platform best suits your needs and current investments.
    • When the Cisco Spark Room series units are attached to 4K TVs or monitors you get the best possible resolution for video viewing with crystal clear presentations.
    Brian Munn | TrustRadius Reviewer

    Lifesize Video Conferencing

    • The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
    • The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
    • Camera quality is great and provides clear video for our organization.
    • The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.
    Anonymous | TrustRadius Reviewer

    Cons

    Cisco Webex Room Series

    • Native USB mode support across the portfolio [is] needed urgently. We need to stop selling devices that require extra USB capture integrations to make "interoperable". Please refresh with a G2 of devices supporting USB mode natively on every endpoint type.
    • [The] ability to use the Room Navigator as a whiteboard surface and to enable whiteboarding on non-board devices would be very powerful.
    Anonymous | TrustRadius Reviewer

    Lifesize Video Conferencing

    • The network was unstable during some calls regardless of the size. The screen would shake throughout the call.
    • There were challenges logging into a meetings to the point where we would have to log off our pc and log back in.
    • Sporadic Audio issues would take place regardless of where we would us the app, on-campus or off campus
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Cisco Webex Room Series

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Cisco Webex Room Series Editions & Modules

    Additional Pricing Details

    Lifesize Video Conferencing

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0 Call for pricing

    Lifesize Video Conferencing Editions & Modules

    Edition
    Plus$14.95 per user/month1
    Enterprise$12.95 per user/month1
    Standard$16.95 per user/month1
    1. Call for pricing
    Additional Pricing Details
    With every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar scheduling

    Likelihood to Renew

    Cisco Webex Room Series

    Cisco Webex Room Series 6.8
    Based on 5 answers
    We like our Cisco endpoints a lot. However, the technology is getting better in the Zoom room market and we are interested in exploring those options. I'd really like to see some new improvements in the room kit series such as wireless controllers and the ability to mount the room kits in multiple configurations. I would also like to see the Room Kit and Room Kit Plus series standardize their audio line inputs to accommodate 3rd party microphone and DSP solutions.
    Steve Demetrious | TrustRadius Reviewer

    Lifesize Video Conferencing

    Lifesize Video Conferencing 10.0
    Based on 25 answers
    Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.
    Bob Brandner | TrustRadius Reviewer

    Usability

    Cisco Webex Room Series

    Cisco Webex Room Series 9.1
    Based on 46 answers
    Our users are satisfied with these systems as we've used Cisco for years and with the added feature of CVI subscription from Cisco, we're able to join an MS Teams meeting seamlessly from our video endpoints. We can still use CMS if needed or join a Google Meet call as well.
    Anonymous | TrustRadius Reviewer

    Lifesize Video Conferencing

    Lifesize Video Conferencing 8.5
    Based on 40 answers
    Overall experience with Lifesize Video Conferencing has been great. While it serves it's basic purpose of allowing smooth video/audio meetings of people located at different places with option of screen sharing/chatting/ recording, what add to it's pros are it's accessibility from various platforms, flexibility to switch to a listen only mode in case of network issues and ease of operation.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Cisco Webex Room Series

    Cisco Webex Room Series 10.0
    Based on 1 answer
    Once the order was place we received very quickly
    Brian Munn | TrustRadius Reviewer

    Lifesize Video Conferencing

    Lifesize Video Conferencing 8.2
    Based on 15 answers
    Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect
    Bill Kopf | TrustRadius Reviewer

    Performance

    Cisco Webex Room Series

    Cisco Webex Room Series 10.0
    Based on 1 answer
    Great product with a great user experience
    Brian Munn | TrustRadius Reviewer

    Lifesize Video Conferencing

    Lifesize Video Conferencing 8.2
    Based on 31 answers
    Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.
    Anthony Sopher | TrustRadius Reviewer

    Support Rating

    Cisco Webex Room Series

    Cisco Webex Room Series 9.4
    Based on 58 answers
    Overall, the assistance is adequate, but it may use some fine-tuning to stay up with the rest of the meeting technology. There are more complex needs now, thus it's not enough to have simple codec support. Cooperation between different systems is crucial.
    Anonymous | TrustRadius Reviewer

    Lifesize Video Conferencing

    Lifesize Video Conferencing 7.4
    Based on 93 answers
    Lifesize's support team will help us immediately after locking the complaint. They are very supportive & cooperative. Lifesize is the only Video Conferencing brand that replaces the faulty unit with a brand new unit. this is the most important feature & factor which have to consider while buying the Video Conferencing Solution. Lifesize is trustworthy.
    Radhika Chavan | TrustRadius Reviewer

    In-Person Training

    Cisco Webex Room Series

    No score
    No answers yet
    No answers on this topic

    Lifesize Video Conferencing

    Lifesize Video Conferencing 7.3
    Based on 2 answers
    Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.
    Gurchain Khaira | TrustRadius Reviewer

    Online Training

    Cisco Webex Room Series

    No score
    No answers yet
    No answers on this topic

    Lifesize Video Conferencing

    Lifesize Video Conferencing 9.1
    Based on 5 answers
    I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Cisco Webex Room Series

    Cisco Webex Room Series 10.0
    Based on 1 answer
    Very easy to implement. Integration into our Unified Communications platform was simple and quick
    Brian Munn | TrustRadius Reviewer

    Lifesize Video Conferencing

    Lifesize Video Conferencing 8.0
    Based on 411 answers
    Great for companies that need to accomplish multiple things at once while at different places. From our experience, broadcasting news is most favorable considering the level of excellence you get with the product plus the affordability. It can be used both privately amongst employees, or shared publicly through covering events
    Andrey Lanier | TrustRadius Reviewer

    Alternatives Considered

    Cisco Webex Room Series

    Cisco is the only vendor manufacturing the software (Webex Meetings) and the hardware (webex devices). This is a MAJOR advantage that no other solution on the market can offer. No problem of updates, obsolescence of certain related devices/software/firmware, connections (wiring, Bluetooth, etc ...). All other solutions depend on several different manufacturers and systematically generate more problems for IT teams and [operational] problems for end-users.
    Anonymous | TrustRadius Reviewer

    Lifesize Video Conferencing

    When compared to Zoom, one of the massive benefits that Lifesize brings is total peace of mind with security. Call encryption is part of the core in Lifesize and not an optional feature as in Zoom. I don't know about you, but every conversation can contain private and confidential information, so protecting me, my team, and my customers is totally covered with Lifesize!When compared with other providers, the quality of the video and lip sync on Lifesize is simply flawless. With the ability to deliver a call at 4k ultra high definition at 60 frames per second, the platform is simply awesome! Zoom is only 720p and the data share is only 5 frames per second. Zoom is simply substandard when compared to Lifesize.We often speak with clients who are using Teams or Skype for Business, but when you compare the video and audio quality with that achieved by Lifesize, they simply do not match up. If you want excellent quality video and ultra-sharp audio, then Lifesize is the only way to go!
    Michael Green | TrustRadius Reviewer

    Contract Terms and Pricing Model

    Cisco Webex Room Series

    No score
    No answers yet
    No answers on this topic

    Lifesize Video Conferencing

    Lifesize Video Conferencing 8.0
    Based on 1 answer
    Lifesize Video Conferencing would not change anything in the contract as it is complete and has provided me with an excellent quality service from start to finish, providing me with excellent real-time meeting features and solutions. It works very well for me with connection quality and fluid communication, the video, audio and image are HD and there are no interruptions or obstacles in the meeting. I have no dissatisfaction.
    Sara Estevez | TrustRadius Reviewer

    Scalability

    Cisco Webex Room Series

    Cisco Webex Room Series 10.0
    Based on 1 answer
    The product and backend systems are designed to scale from small to very large organization seamlessly and easily
    Brian Munn | TrustRadius Reviewer

    Lifesize Video Conferencing

    Lifesize Video Conferencing 8.2
    Based on 19 answers
    With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.
    Anonymous | TrustRadius Reviewer

    Professional Services

    Cisco Webex Room Series

    No score
    No answers yet
    No answers on this topic

    Lifesize Video Conferencing

    Lifesize Video Conferencing 8.0
    Based on 1 answer
    I give it this rating because Lifesize Video Conferencing has great connection speed and coverage quality in its service. It is a tool that offers excellence in video conferencing with high-level quality in audio, image and screen sharing, I love that it encourages spontaneous collaboration, increases workflow and the opportunity to communicate from anywhere and on any device with flexible features.
    Sara Estevez | TrustRadius Reviewer

    Return on Investment

    Cisco Webex Room Series

    • Without the [Cisco] Webex [Room Series] devices we have in our environment, the continuity of classes during the pandemic would have been very difficult if not impossible.
    • We had an objective to ensure the seamless continuity of work whether from home or on campus and that was made possible with our [Cisco] Webex [Room Series] meeting rooms.
    • Research collaboration with external partners using our room kits during and after lockdown is priceless.
    samir esber | TrustRadius Reviewer

    Lifesize Video Conferencing

    • Training users on how to use the software is quick and easy.
    • Calling abroad saves a good chunk of money for both the end user and company.
    • Does save on travel as remote users are able to have a similar experience as the people attending the meetings and no need to travel to the other locations for meetings.
    Anonymous | TrustRadius Reviewer

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