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67 Ratings
Top Rated
267 Ratings

Cisco Webex Room Series

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67 Ratings
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Score 9.4 out of 100
Top Rated
267 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Cisco Webex Room Series

Obviously, Cisco Webex Room Series devices are optimized for a Webex Meetings environment. webex devices combined with Webex Meetings are by far the best video conferencing solution on the market. They also work well for Teams meetings (with CVI or simply in Web RTC). On the other hand, in a Zoom environment, the situation becomes more complicated. You must absolutely have the Zoom Connector.
Anonymous | TrustRadius Reviewer

Lifesize Video Conferencing

If you have a large conference room, Lifesize is nice because it allows you to zoom in and pan/tilt the camera. This feature is really handy when your team members are far away from the unit. The ability to add additional microphones is also handy so people who are spread out in the room are easier to hear.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Cisco Webex Room Series
Lifesize Video Conferencing
7.3
High quality audio
Cisco Webex Room Series
Lifesize Video Conferencing
7.6
High quality video
Cisco Webex Room Series
Lifesize Video Conferencing
7.8
Low bandwidth requirements
Cisco Webex Room Series
Lifesize Video Conferencing
6.6

Screen Sharing

Cisco Webex Room Series
Lifesize Video Conferencing
7.6
Desktop sharing
Cisco Webex Room Series
Lifesize Video Conferencing
7.6

Online Meetings / Events

Cisco Webex Room Series
Lifesize Video Conferencing
6.9
Calendar integration
Cisco Webex Room Series
Lifesize Video Conferencing
6.9
Meeting initiation
Cisco Webex Room Series
Lifesize Video Conferencing
7.3
Record meetings / events
Cisco Webex Room Series
Lifesize Video Conferencing
6.9
Slideshows
Cisco Webex Room Series
Lifesize Video Conferencing
6.6

Online Events Collaboration

Cisco Webex Room Series
Lifesize Video Conferencing
6.6
Live chat
Cisco Webex Room Series
Lifesize Video Conferencing
6.7
Q&A
Cisco Webex Room Series
Lifesize Video Conferencing
6.6

Online Events Security

Cisco Webex Room Series
Lifesize Video Conferencing
7.2
Participant roles & permissions
Cisco Webex Room Series
Lifesize Video Conferencing
7.2

Pros

Cisco Webex Room Series

  • The Cisco Spark Room series has many new technologies that make this unit well worth the purchase. The auto room framing feature makes manual zoom and focus a thing of the past. The unit will auto zoom and pan to frame the screen around a single person in a conference room or zoom out and capture the whole room if there are multiple people in the conference. The Cisco Spark Room series also has an active speaker tracking system that will track users in the room and pan and zoom when that person is speaking.
  • The Cisco Spark Room series units can be cloud or on-premise registered taking advantage of whichever platform best suits your needs and current investments.
  • When the Cisco Spark Room series units are attached to 4K TVs or monitors you get the best possible resolution for video viewing with crystal clear presentations.
Brian Munn | TrustRadius Reviewer

Lifesize Video Conferencing

  • Superb lip sync and lifelike quality 4k video.
  • Share my content to my colleagues and customers in a high frame rate and 4k quality.
  • Voice calls on Lifesize are crystal clear and always accessible.
  • Ease of use: the Icon room systems are so easy to use, as is the computer and mobile application.
  • Using Lifesize on my iPhone and iPad has been simple and highly effective.
  • Connecting with Teams and Skype for business has connected everyone with ease.
  • The web management platform gives me clear visibility on usage and allows me to easily manage my team and contacts.
Michael Green | TrustRadius Reviewer

Cons

Cisco Webex Room Series

  • The most notable issue we see during projects is the fact that the cost of the product sometimes is way too high for the benefit. In other words, sometimes, you'd like to have a video endpoint in a small room, but you can't budget to buy such good equipment.
  • Comparing to other remote controls (i.e. Apple TV), sometimes the remote can be very complex for simple operations like starting a meeting or ending a meeting.
Eduardo Viero | TrustRadius Reviewer

Lifesize Video Conferencing

  • International users have experienced spotty/jittery sound and video.
  • Connecting to meetings that are on different conferencing services is very clunky and not end user friendly.
  • Being able to remote control the camera from a mobile device would be nice. If a change is needed during a meeting, the menu is pretty large and draws plenty of attention and distracts the audience.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Room Series

Cisco Webex Room Series 9.0
Based on 3 answers
We like our Cisco endpoints a lot. However, the technology is getting better in the Zoom room market and we are interested in exploring those options. I'd really like to see some new improvements in the room kit series such as wireless controllers and the ability to mount the room kits in multiple configurations. I would also like to see the Room Kit and Room Kit Plus series standardize their audio line inputs to accommodate 3rd party microphone and DSP solutions.
Steve Demetrious | TrustRadius Reviewer

Lifesize Video Conferencing

Lifesize Video Conferencing 10.0
Based on 26 answers
Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.
Bob Brandner | TrustRadius Reviewer

Usability

Cisco Webex Room Series

Cisco Webex Room Series 8.8
Based on 7 answers
Works well:
  • Easy to use (intuitive menu).
  • Create multiple chat rooms for conversations between distributed teams.
  • You can forward the call or put it on hold.
  • You can create bots to check the availability of a meeting room and send messages automatically.
  • Works well integrated with Microsoft Office.
What hasn't:
  • It is common some bugs like dll error (ex: momentim_emoticons.dll error).
  • Complex to configure the client services.
  • You need every time to add manually members in group.
Michał Sabat | TrustRadius Reviewer

Lifesize Video Conferencing

Lifesize Video Conferencing 8.4
Based on 33 answers
Because Lifesize [Video Conferencing] is user-friendly & easy to use software & hardware product. It has features like one-click connect, Joins as an audio participant, Cloud recording & much more to help users to do schedule or join the meeting in a fraction of seconds. Lifesize's Audio & Video experience is ultimate that everyone in the room can hear properly & Camera can capture everyone in the room.
Radhika Chavan | TrustRadius Reviewer

Reliability and Availability

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
Once the order was place we received very quickly
Brian Munn | TrustRadius Reviewer

Lifesize Video Conferencing

Lifesize Video Conferencing 8.6
Based on 15 answers
Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect
Bill Kopf | TrustRadius Reviewer

Performance

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
Great product with a great user experience
Brian Munn | TrustRadius Reviewer

Lifesize Video Conferencing

Lifesize Video Conferencing 8.6
Based on 31 answers
Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.
Anthony Sopher | TrustRadius Reviewer

Support Rating

Cisco Webex Room Series

Cisco Webex Room Series 9.1
Based on 19 answers
As long as the video endpoint is under contract, you don't need to worry about support from Cisco TAC, be it for case creation, feature incidents/requests, and ultimately replacements. Ticket creation or service requests are as easy as emailing Cisco, or by do-it-yourself via the Cisco Portal. Response time is good, even with the pandemic happening.There's room for improvement where some engineers (TAC) need a little bit more training, as the template they use contains questions that are often already answered by the customer.
Anonymous | TrustRadius Reviewer

Lifesize Video Conferencing

Lifesize Video Conferencing 7.9
Based on 88 answers
Most of the front-line call takers are only as knowledgeable enough to tell you to reboot or reset. If your issue is more complicated than that, it will need to be escalated. On the other hand - most of our problems have been on our network side. The techs are ALWAYS super nice and try to be as helpful as possible. They do care about fixing the problem.
Heather Pence | TrustRadius Reviewer

In-Person Training

Cisco Webex Room Series

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 7.3
Based on 2 answers
Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.
Gurchain Khaira | TrustRadius Reviewer

Online Training

Cisco Webex Room Series

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 9.1
Based on 5 answers
I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
Very easy to implement. Integration into our Unified Communications platform was simple and quick
Brian Munn | TrustRadius Reviewer

Lifesize Video Conferencing

Lifesize Video Conferencing 7.7
Based on 417 answers
Great for companies that need to accomplish multiple things at once while at different places. From our experience, broadcasting news is most favorable considering the level of excellence you get with the product plus the affordability. It can be used both privately amongst employees, or shared publicly through covering events
Andrey Lanier | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Room Series

We pay about the same (a little more per room but not more that $1000) for the addition of video in to each conference room. So this was such a great addition for us because once you add video into the mix then the meeting changes. Things get done faster, people are more focused and engaged. And overall happier. They think they will not like it, but in the end, our users really like to see each other and feel more connected. It's especially relevant now that we have this COVID stuff keeping us apart. Cisco has been a life saver during this time.
Joshua Baever | TrustRadius Reviewer

Lifesize Video Conferencing

We've tried Skype for Business, Zoom, Google Hangouts, WebEx and Lifesize Video Conferencing. As a result we ended up using Skype for Business, Zoom and Lifesize Video Conferencing. Google Hangouts is not well suited for business communications, WebEx charges a lot of hidden fees, so you never know what your monthly bill will look like. Mostly we use Lifesize Video Conferencing now for calls with our enterprise clients.
Ana Tarasova | TrustRadius Reviewer

Scalability

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
The product and backend systems are designed to scale from small to very large organization seamlessly and easily
Brian Munn | TrustRadius Reviewer

Lifesize Video Conferencing

Lifesize Video Conferencing 7.9
Based on 19 answers
With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Webex Room Series

  • Ability to integrate with existing displays and conference room setup helped to reduce cost.
  • Audio and video quality improves the feel of web conferencing and makes meetings higher quality.
  • High cost and not everyone goes through the effort to make use of it.
Kaleb-John Loo | TrustRadius Reviewer

Lifesize Video Conferencing

  • LifeSize has gone through a lot of changes and updates over the last couple of years, but overall they are really solid.
  • We have used a lot of different providers for video conferencing including Cisco, but this one is by far my favorite.
  • Quality of audio and video was great. Some great features available to ensure that the meeting leader was able to mute/unmute participants and make web based meetings more successful.
dave g | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Room Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Room Series Editions & Modules

Additional Pricing Details

Lifesize Video Conferencing

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lifesize Video Conferencing Editions & Modules

Edition
Plus$14.95 per user/month1
Enterprise$12.95 per user/month1
Standard$16.95 per user/month1
  1. Call for pricing
Additional Pricing Details
With every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar scheduling

Rating Summary

Likelihood to Recommend

Cisco Webex Room Series
9.7
Lifesize Video Conferencing
7.2

Likelihood to Renew

Cisco Webex Room Series
9.0
Lifesize Video Conferencing
10.0

Usability

Cisco Webex Room Series
8.8
Lifesize Video Conferencing
8.4

Reliability and Availability

Cisco Webex Room Series
10.0
Lifesize Video Conferencing
8.6

Performance

Cisco Webex Room Series
10.0
Lifesize Video Conferencing
8.6

Support Rating

Cisco Webex Room Series
9.1
Lifesize Video Conferencing
7.9

In-Person Training

Cisco Webex Room Series
Lifesize Video Conferencing
7.3

Online Training

Cisco Webex Room Series
Lifesize Video Conferencing
9.1

Implementation Rating

Cisco Webex Room Series
10.0
Lifesize Video Conferencing
7.7

Scalability

Cisco Webex Room Series
10.0
Lifesize Video Conferencing
7.9

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