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68 Ratings

Cisco Webex Room Series

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68 Ratings
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Score 9.3 out of 100
17 Ratings
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Score 8 out of 100

Likelihood to Recommend

Cisco Webex Room Series

Obviously, Cisco Webex Room Series devices are optimized for a Webex Meetings environment. webex devices combined with Webex Meetings are by far the best video conferencing solution on the market. They also work well for Teams meetings (with CVI or simply in Web RTC). On the other hand, in a Zoom environment, the situation becomes more complicated. You must absolutely have the Zoom Connector.
Anonymous | TrustRadius Reviewer

TeamViewer Meeting (formerly Blizz)

Blizz is great for any kind of video conferencing call, it brings a lot to the table and manages to execute its service very well. I would recommend it to anyone that is looking for an affordable and solid video conferencing experience. In my opinion, it would suit both medium and small teams the most.
Anna Abalyan | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
7.5
High quality audio
Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
10.0
High quality video
Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
9.0
Low bandwidth requirements
Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
8.0
Mobile support
Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
3.0

Screen Sharing

Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
9.0
Desktop sharing
Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
10.0
Whiteboards
Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
8.0

Online Meetings / Events

Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
8.4
Calendar integration
Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
10.0
Meeting initiation
Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
8.0
Integrates with social media
Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
6.0
Record meetings / events
Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
8.0
Slideshows
Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
10.0

Online Events Collaboration

Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
9.5
Live chat
Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
10.0
Audience polling
Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
9.0

Online Events Security

Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
9.0
User authentication
Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
10.0
Participant roles & permissions
Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
9.0
Confidential attendee list
Cisco Webex Room Series
TeamViewer Meeting (formerly Blizz)
8.0

Pros

Cisco Webex Room Series

  • The Cisco Spark Room series has many new technologies that make this unit well worth the purchase. The auto room framing feature makes manual zoom and focus a thing of the past. The unit will auto zoom and pan to frame the screen around a single person in a conference room or zoom out and capture the whole room if there are multiple people in the conference. The Cisco Spark Room series also has an active speaker tracking system that will track users in the room and pan and zoom when that person is speaking.
  • The Cisco Spark Room series units can be cloud or on-premise registered taking advantage of whichever platform best suits your needs and current investments.
  • When the Cisco Spark Room series units are attached to 4K TVs or monitors you get the best possible resolution for video viewing with crystal clear presentations.
Brian Munn | TrustRadius Reviewer

TeamViewer Meeting (formerly Blizz)

  • Very effective linking of different devices. Easy to join from anywhere/any device by just entering the meeting ID.
  • Minimal, intuitive interface that takes very little getting used to. I skipped the help section and still figured everything out within a couple of minutes.
  • Pairs with Outlook so you can view all your existing contacts from within Blizz. Really saves time and stops anyone being missed out.
  • Can support up to 300 participants.
  • Reasonable pricing structure. Free for personal use and still good value for the higher-level packages. You can also add local numbers for free.
  • Live text chat for use during a meeting if you have something to say but don’t want to interrupt the presenter.
  • A secured connection so there are no issues sending sensitive documents etc.
  • The audio and video quality has always been excellent (although I’ve come to expect this from any conferencing software nowadays).
Tom Foster | TrustRadius Reviewer

Cons

Cisco Webex Room Series

  • The most notable issue we see during projects is the fact that the cost of the product sometimes is way too high for the benefit. In other words, sometimes, you'd like to have a video endpoint in a small room, but you can't budget to buy such good equipment.
  • Comparing to other remote controls (i.e. Apple TV), sometimes the remote can be very complex for simple operations like starting a meeting or ending a meeting.
Eduardo Viero | TrustRadius Reviewer

TeamViewer Meeting (formerly Blizz)

  • You can sense that the product is still in development/introduction stages, but has the potential of getting bigger
  • Some UI improvements are necessary
  • Not a lot of public awareness
Lucas Martin | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Room Series

Cisco Webex Room Series 9.0
Based on 3 answers
We like our Cisco endpoints a lot. However, the technology is getting better in the Zoom room market and we are interested in exploring those options. I'd really like to see some new improvements in the room kit series such as wireless controllers and the ability to mount the room kits in multiple configurations. I would also like to see the Room Kit and Room Kit Plus series standardize their audio line inputs to accommodate 3rd party microphone and DSP solutions.
Steve Demetrious | TrustRadius Reviewer

TeamViewer Meeting (formerly Blizz)

No score
No answers yet
No answers on this topic

Usability

Cisco Webex Room Series

Cisco Webex Room Series 8.8
Based on 7 answers
The OS is extremely intuitive and Cisco worked hard and keeping things simple from deployment to end-user functionalities. When you add a guy that’s coming in to play in the latest releases this makes for a very compelling and productive offer/ product. Even for new users, there is practically no learning curve as everyone in the work environment has previously used Webex Room Series.
Anonymous | TrustRadius Reviewer

TeamViewer Meeting (formerly Blizz)

No score
No answers yet
No answers on this topic

Reliability and Availability

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
Once the order was place we received very quickly
Brian Munn | TrustRadius Reviewer

TeamViewer Meeting (formerly Blizz)

No score
No answers yet
No answers on this topic

Performance

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
Great product with a great user experience
Brian Munn | TrustRadius Reviewer

TeamViewer Meeting (formerly Blizz)

No score
No answers yet
No answers on this topic

Support Rating

Cisco Webex Room Series

Cisco Webex Room Series 9.1
Based on 19 answers
As long as the video endpoint is under contract, you don't need to worry about support from Cisco TAC, be it for case creation, feature incidents/requests, and ultimately replacements. Ticket creation or service requests are as easy as emailing Cisco, or by do-it-yourself via the Cisco Portal. Response time is good, even with the pandemic happening.There's room for improvement where some engineers (TAC) need a little bit more training, as the template they use contains questions that are often already answered by the customer.
Anonymous | TrustRadius Reviewer

TeamViewer Meeting (formerly Blizz)

TeamViewer Meeting (formerly Blizz) 9.0
Based on 2 answers
The last time I had interaction with Blizz by TeamViewer support was directly on their website in the Help option, I sent them a written message, and in a few minutes, they had already answered me.I think the technical service is efficient.
Denise Heaton | TrustRadius Reviewer

Implementation Rating

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
Very easy to implement. Integration into our Unified Communications platform was simple and quick
Brian Munn | TrustRadius Reviewer

TeamViewer Meeting (formerly Blizz)

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Webex Room Series

We pay about the same (a little more per room but not more that $1000) for the addition of video in to each conference room. So this was such a great addition for us because once you add video into the mix then the meeting changes. Things get done faster, people are more focused and engaged. And overall happier. They think they will not like it, but in the end, our users really like to see each other and feel more connected. It's especially relevant now that we have this COVID stuff keeping us apart. Cisco has been a life saver during this time.
Joshua Baever | TrustRadius Reviewer

TeamViewer Meeting (formerly Blizz)

I’ve previously used household names like Zoom and Skype for my video conference calls, but neither provides as much as Blizz in terms of scheduling features.And to be honest, Blizz’s user interface and connectivity are as good if not better than those platforms, despite its relative newness.
Daniel Rozenblum | TrustRadius Reviewer

Scalability

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
The product and backend systems are designed to scale from small to very large organization seamlessly and easily
Brian Munn | TrustRadius Reviewer

TeamViewer Meeting (formerly Blizz)

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Webex Room Series

  • Ability to integrate with existing displays and conference room setup helped to reduce cost.
  • Audio and video quality improves the feel of web conferencing and makes meetings higher quality.
  • High cost and not everyone goes through the effort to make use of it.
Kaleb-John Loo | TrustRadius Reviewer

TeamViewer Meeting (formerly Blizz)

  • Blizz ensures that my service quality rating is not compromised due to bad connectivity. Return on investment is 100%.
  • Blizz has a modern and simple design. This makes it easy for the user to get started as there is no learning curve.
  • Remote screen share is slick and the Blizz controls on-screen take up minimal space, taking nothing away from the user experience.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Room Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TeamViewer Meeting (formerly Blizz)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Room Series
9.7
TeamViewer Meeting (formerly Blizz)
9.0

Likelihood to Renew

Cisco Webex Room Series
9.0
TeamViewer Meeting (formerly Blizz)

Usability

Cisco Webex Room Series
8.8
TeamViewer Meeting (formerly Blizz)

Reliability and Availability

Cisco Webex Room Series
10.0
TeamViewer Meeting (formerly Blizz)

Performance

Cisco Webex Room Series
10.0
TeamViewer Meeting (formerly Blizz)

Support Rating

Cisco Webex Room Series
9.1
TeamViewer Meeting (formerly Blizz)
9.0

Implementation Rating

Cisco Webex Room Series
10.0
TeamViewer Meeting (formerly Blizz)

Scalability

Cisco Webex Room Series
10.0
TeamViewer Meeting (formerly Blizz)

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