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Top Rated
163 Ratings

Cisco Webex Room Series

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Top Rated
163 Ratings
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Score 9 out of 100
30 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    Cisco Webex Room Series

    Feature Set Not Supported
    N/A
    7.5

    TeamViewer Meeting

    75%
    TeamViewer Meeting ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    High quality video

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Mobile support

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Screen Sharing

    Cisco Webex Room Series

    Feature Set Not Supported
    N/A
    8.5

    TeamViewer Meeting

    85%
    TeamViewer Meeting ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Whiteboards

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Online Meetings / Events

    Cisco Webex Room Series

    Feature Set Not Supported
    N/A
    8.0

    TeamViewer Meeting

    80%
    TeamViewer Meeting ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Meeting initiation

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Integrates with social media

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Record meetings / events

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Slideshows

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Online Events Collaboration

    Cisco Webex Room Series

    Feature Set Not Supported
    N/A
    7.0

    TeamViewer Meeting

    70%
    TeamViewer Meeting ranks higher in 2/2 features

    Live chat

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Audience polling

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Online Events Security

    Cisco Webex Room Series

    Feature Set Not Supported
    N/A
    8.0

    TeamViewer Meeting

    80%
    TeamViewer Meeting ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • Cisco Webex Room Series is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.7

    Cisco Webex Room Series

    87%
    62 Ratings
    8.0

    TeamViewer Meeting

    80%
    11 Ratings

    Likelihood to Renew

    6.2

    Cisco Webex Room Series

    62%
    5 Ratings

    TeamViewer Meeting

    N/A
    0 Ratings

    Usability

    9.1

    Cisco Webex Room Series

    91%
    47 Ratings

    TeamViewer Meeting

    N/A
    0 Ratings

    Availability

    10.0

    Cisco Webex Room Series

    100%
    1 Rating

    TeamViewer Meeting

    N/A
    0 Ratings

    Performance

    10.0

    Cisco Webex Room Series

    100%
    1 Rating

    TeamViewer Meeting

    N/A
    0 Ratings

    Support Rating

    9.5

    Cisco Webex Room Series

    95%
    59 Ratings
    9.0

    TeamViewer Meeting

    90%
    2 Ratings

    Implementation Rating

    10.0

    Cisco Webex Room Series

    100%
    1 Rating

    TeamViewer Meeting

    N/A
    0 Ratings

    Configurability

    10.0

    Cisco Webex Room Series

    100%
    1 Rating

    TeamViewer Meeting

    N/A
    0 Ratings

    Ease of integration

    10.0

    Cisco Webex Room Series

    100%
    1 Rating

    TeamViewer Meeting

    N/A
    0 Ratings

    Product Scalability

    10.0

    Cisco Webex Room Series

    100%
    1 Rating

    TeamViewer Meeting

    N/A
    0 Ratings

    Vendor post-sale

    10.0

    Cisco Webex Room Series

    100%
    1 Rating

    TeamViewer Meeting

    N/A
    0 Ratings

    Vendor pre-sale

    10.0

    Cisco Webex Room Series

    100%
    1 Rating

    TeamViewer Meeting

    N/A
    0 Ratings

    Likelihood to Recommend

    Cisco

    Totally appropriate in offices or meeting rooms where there are directors and perfect audio and image are needed, obviously good bandwidth and network quality are also required. I do not recommend it in schools or small offices since there are teams that for a third of its cost do very interesting things and with a very good performance. I think that if it were more accessible in terms of cost and licensing, we could find one of these in any meeting room.
    Read full review

    TeamViewer

    Blizz is great for any kind of video conferencing call, it brings a lot to the table and manages to execute its service very well. I would recommend it to anyone that is looking for an affordable and solid video conferencing experience. In my opinion, it would suit both medium and small teams the most.
    Read full review

    Pros

    Cisco

    • The Cisco Spark Room series has many new technologies that make this unit well worth the purchase. The auto room framing feature makes manual zoom and focus a thing of the past. The unit will auto zoom and pan to frame the screen around a single person in a conference room or zoom out and capture the whole room if there are multiple people in the conference. The Cisco Spark Room series also has an active speaker tracking system that will track users in the room and pan and zoom when that person is speaking.
    • The Cisco Spark Room series units can be cloud or on-premise registered taking advantage of whichever platform best suits your needs and current investments.
    • When the Cisco Spark Room series units are attached to 4K TVs or monitors you get the best possible resolution for video viewing with crystal clear presentations.
    Read full review

    TeamViewer

    • Very effective linking of different devices. Easy to join from anywhere/any device by just entering the meeting ID.
    • Minimal, intuitive interface that takes very little getting used to. I skipped the help section and still figured everything out within a couple of minutes.
    • Pairs with Outlook so you can view all your existing contacts from within Blizz. Really saves time and stops anyone being missed out.
    • Can support up to 300 participants.
    • Reasonable pricing structure. Free for personal use and still good value for the higher-level packages. You can also add local numbers for free.
    • Live text chat for use during a meeting if you have something to say but don’t want to interrupt the presenter.
    • A secured connection so there are no issues sending sensitive documents etc.
    • The audio and video quality has always been excellent (although I’ve come to expect this from any conferencing software nowadays).
    Read full review

    Cons

    Cisco

    • Native USB mode support across the portfolio [is] needed urgently. We need to stop selling devices that require extra USB capture integrations to make "interoperable". Please refresh with a G2 of devices supporting USB mode natively on every endpoint type.
    • [The] ability to use the Room Navigator as a whiteboard surface and to enable whiteboarding on non-board devices would be very powerful.
    Read full review

    TeamViewer

    • I tried adding new people to the meeting and if they are not already part of my contact list, I could not search for them easily during the meeting. There were no error messages when searching for non-existing users in my contact list. I expected a message stating that no contacts were found.
    Read full review

    Pricing Details

    Cisco Webex Room Series

    Starting Price

    Editions & Modules

    Cisco Webex Room Series editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      TeamViewer Meeting

      Starting Price

      Editions & Modules

      TeamViewer Meeting editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Cisco

        We like our Cisco endpoints a lot. However, the technology is getting better in the Zoom room market and we are interested in exploring those options. I'd really like to see some new improvements in the room kit series such as wireless controllers and the ability to mount the room kits in multiple configurations. I would also like to see the Room Kit and Room Kit Plus series standardize their audio line inputs to accommodate 3rd party microphone and DSP solutions.
        Read full review

        TeamViewer

        No answers on this topic

        Usability

        Cisco

        Our users are satisfied with these systems as we've used Cisco for years and with the added feature of CVI subscription from Cisco, we're able to join an MS Teams meeting seamlessly from our video endpoints. We can still use CMS if needed or join a Google Meet call as well.
        Read full review

        TeamViewer

        No answers on this topic

        Reliability and Availability

        Cisco

        Once the order was place we received very quickly
        Read full review

        TeamViewer

        No answers on this topic

        Performance

        Cisco

        Great product with a great user experience
        Read full review

        TeamViewer

        No answers on this topic

        Support Rating

        Cisco

        Overall, the assistance is adequate, but it may use some fine-tuning to stay up with the rest of the meeting technology. There are more complex needs now, thus it's not enough to have simple codec support. Cooperation between different systems is crucial.
        Read full review

        TeamViewer

        The last time I had interaction with Blizz by TeamViewer support was directly on their website in the Help option, I sent them a written message, and in a few minutes, they had already answered me. I think the technical service is efficient.
        Read full review

        Implementation Rating

        Cisco

        Very easy to implement. Integration into our Unified Communications platform was simple and quick
        Read full review

        TeamViewer

        No answers on this topic

        Alternatives Considered

        Cisco

        Cisco is the only vendor manufacturing the software (Webex Meetings) and the hardware (webex devices). This is a MAJOR advantage that no other solution on the market can offer. No problem of updates, obsolescence of certain related devices/software/firmware, connections (wiring, Bluetooth, etc ...). All other solutions depend on several different manufacturers and systematically generate more problems for IT teams and [operational] problems for end-users.
        Read full review

        TeamViewer

        Previously, our sister company [didn't] want to invest [in] meeting software, so we were only using free version software, which has limits, like meeting time limit, file sharing limit, and [the] audio and video [were] not clear [as] it depended upon internet connectivity. [However,] when we changed to TeamViewer Meeting, we have seen immense change in the above features.
        Read full review

        Scalability

        Cisco

        The product and backend systems are designed to scale from small to very large organization seamlessly and easily
        Read full review

        TeamViewer

        No answers on this topic

        Return on Investment

        Cisco

        • Without the [Cisco] Webex [Room Series] devices we have in our environment, the continuity of classes during the pandemic would have been very difficult if not impossible.
        • We had an objective to ensure the seamless continuity of work whether from home or on campus and that was made possible with our [Cisco] Webex [Room Series] meeting rooms.
        • Research collaboration with external partners using our room kits during and after lockdown is priceless.
        Read full review

        TeamViewer

        • Using the Blizz app for my growing business, I’ve saved lots of money just from not having to spend on gas to meet in person or spend on getting other more expensive apps.
        • Eventually, as my business grows (partially also thanks to Blizz), I’ll have to upgrade the app, but the upgrade doesn’t concern me, as I’ll still be saving more money than I was before having Blizz.
        • Since communication is made easy with this app, it also saves me time - time that can now be spent investing in my business.
        Read full review

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