What users are saying about
8 Ratings
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Score 9 out of 100
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5.6 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

HeyOrca

HeyOrca is perfect for the social post editing. For example, when I send the content link to my clients, they can easily go in and comment on posts that need editing rather than having to email me changes. Essentially it streamlines client/agency communication. It is perfect for a smaller agency who has less than 20 clients. I think HeyOrca is not for those whose main content is blogs and corresponding social posts. WordPress isn't Integrated, making it inconvenient to manage.
Alia Miller | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
HeyOrca
Chat
Cisco Webex Social (Discontinued)
10.0
HeyOrca
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
HeyOrca

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
HeyOrca
Document collaboration
Cisco Webex Social (Discontinued)
10.0
HeyOrca
Access control
Cisco Webex Social (Discontinued)
10.0
HeyOrca
Advanced security features
Cisco Webex Social (Discontinued)
5.0
HeyOrca

Publishing

Cisco Webex Social (Discontinued)
HeyOrca
7.0
Content planning and scheduling
Cisco Webex Social (Discontinued)
HeyOrca
9.0
Audience targeting
Cisco Webex Social (Discontinued)
HeyOrca
6.0
Workflow management
Cisco Webex Social (Discontinued)
HeyOrca
6.0

Engagement

Cisco Webex Social (Discontinued)
HeyOrca
7.0
Bulk actions
Cisco Webex Social (Discontinued)
HeyOrca
7.0

Channel coverage/integration

Cisco Webex Social (Discontinued)
HeyOrca
7.5
Twitter
Cisco Webex Social (Discontinued)
HeyOrca
8.0
Facebook
Cisco Webex Social (Discontinued)
HeyOrca
8.0
LinkedIn
Cisco Webex Social (Discontinued)
HeyOrca
8.0
Instagram
Cisco Webex Social (Discontinued)
HeyOrca
6.0

Account management

Cisco Webex Social (Discontinued)
HeyOrca
8.5
Role-based user permissions & privileges
Cisco Webex Social (Discontinued)
HeyOrca
9.0
Mobile access
Cisco Webex Social (Discontinued)
HeyOrca
8.0

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

HeyOrca

  • Provides client friendly view that allows clients to easily see what content will look like on their social platforms.
  • Provides a one-stop option for multiple client and platform content to live.
  • Great customer service and extremely responsive help center.
  • Easy to use and learn interface.
Lydia Tissandier | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

HeyOrca

  • The interface is kind of slow to respond.
  • The media library sometimes breaks.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

HeyOrca

HeyOrca 10.0
Based on 1 answer
We decided today that we were renewing our use
Lydia Tissandier | TrustRadius Reviewer

Usability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

HeyOrca

HeyOrca 9.0
Based on 1 answer
Hey Orca has a lot of really great features, they make the workflow really easy and are extremely available for help with questions. I think there are some minor workflow issues that it could overcome and features it could add on that are available in other apps. It definitely doesn't offer the best analytics and also hasn't offered single image direct publishing like hootsuite does. Yet, it's benefits outweigh those minor inconveniences for our team
Lydia Tissandier | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

HeyOrca

Much easier to use and understand.HeyOrca does what they do and they do it best, they don't complicate it with other things like Sprout Social does.
Morgan Alverson | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

HeyOrca

  • Sustains our clients due to its layout and user-friendliness
  • Doesn't really allow for a lot of SEO work in the platform which doesn't help get clients
Michael Neubert | TrustRadius Reviewer

Screenshots

Cisco Webex Social (Discontinued)

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Social (Discontinued) Editions & Modules

Additional Pricing Details

HeyOrca

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HeyOrca Editions & Modules

Edition
Annual Price$99.001
  1. Per Calendar per month
Additional Pricing Details
Plans start at: $99 USD Per Month. From there, the price scales according to your needs, up to a maximum of $499 USD per month.

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
HeyOrca
8.1

Likelihood to Renew

Cisco Webex Social (Discontinued)
HeyOrca
10.0

Usability

Cisco Webex Social (Discontinued)
HeyOrca
9.0

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