What users are saying about
9 Ratings
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Score 9.6 out of 100
13 Ratings
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Score 7.3 out of 100

Feature Set Ratings

    Communication

    10.0

    Cisco Webex Social (Discontinued)

    100%

    HeyOrca

    Feature Set Not Supported
    N/A
    Cisco Webex Social (Discontinued) ranks higher in 2/2 features

    Chat

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Integrates with Outlook

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    File Sharing & Management

    8.3

    Cisco Webex Social (Discontinued)

    83%

    HeyOrca

    Feature Set Not Supported
    N/A
    Cisco Webex Social (Discontinued) ranks higher in 3/3 features

    Document collaboration

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Access control

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Advanced security features

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Publishing

    Cisco Webex Social (Discontinued)

    Feature Set Not Supported
    N/A
    8.3

    HeyOrca

    83%
    HeyOrca ranks higher in 3/3 features

    Content planning and scheduling

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Audience targeting

    N/A
    0 Ratings
    7.0
    70%
    4 Ratings

    Workflow management

    N/A
    0 Ratings
    8.0
    80%
    6 Ratings

    Engagement

    Cisco Webex Social (Discontinued)

    Feature Set Not Supported
    N/A
    9.0

    HeyOrca

    90%
    HeyOrca ranks higher in 1/1 features

    Bulk actions

    N/A
    0 Ratings
    9.0
    90%
    5 Ratings

    Channel coverage/integration

    Cisco Webex Social (Discontinued)

    Feature Set Not Supported
    N/A
    9.2

    HeyOrca

    92%
    HeyOrca ranks higher in 4/4 features

    Twitter

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Facebook

    N/A
    0 Ratings
    9.0
    90%
    6 Ratings

    LinkedIn

    N/A
    0 Ratings
    9.0
    90%
    6 Ratings

    Instagram

    N/A
    0 Ratings
    9.0
    90%
    6 Ratings

    Account management

    Cisco Webex Social (Discontinued)

    Feature Set Not Supported
    N/A
    8.0

    HeyOrca

    80%
    HeyOrca ranks higher in 2/2 features

    Role-based user permissions & privileges

    N/A
    0 Ratings
    9.0
    90%
    6 Ratings

    Mobile access

    N/A
    0 Ratings
    7.0
    70%
    6 Ratings

    Attribute Ratings

    • Cisco Webex Social (Discontinued) and HeyOrca are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    Cisco Webex Social (Discontinued)

    100%
    1 Rating
    10.0

    HeyOrca

    100%
    6 Ratings

    Likelihood to Renew

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    10.0

    HeyOrca

    100%
    1 Rating

    Usability

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    10.0

    HeyOrca

    100%
    2 Ratings

    Support Rating

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    10.0

    HeyOrca

    100%
    1 Rating

    Likelihood to Recommend

    Cisco

    For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
    Read full review

    HeyOrca

    HeyOrca is perfect for the social post editing. For example, when I send the content link to my clients, they can easily go in and comment on posts that need editing rather than having to email me changes. Essentially it streamlines client/agency communication. It is perfect for a smaller agency who has less than 20 clients. I think HeyOrca is not for those whose main content is blogs and corresponding social posts. WordPress isn't Integrated, making it inconvenient to manage.
    Read full review

    Pros

    Cisco

    • Easy to use.
    • No special setup.
    • Doesn't require any special hardware.
    Read full review

    HeyOrca

    • Provides client friendly view that allows clients to easily see what content will look like on their social platforms.
    • Provides a one-stop option for multiple client and platform content to live.
    • Great customer service and extremely responsive help center.
    • Easy to use and learn interface.
    Read full review

    Cons

    Cisco

    • Recording feature cannot record phone sound just computer sound.
    • Recording feature does not generate a file with "known" extension, it needs specific player.
    Read full review

    HeyOrca

    • We had some issues with the timing of posts and posts not going out when they updated their platform recently.
    • Missing out on posting directly to Instagram (we have to use another platform for this).
    • Doesn't support Instagram stories, so we have to denote which ones are for Instagram stories and which ones are for Instagram newsfeed.
    Read full review

    Pricing Details

    Cisco Webex Social (Discontinued)

    Starting Price

    Editions & Modules

    Cisco Webex Social (Discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      HeyOrca

      Starting Price

      $99 Per Calendar per month

      Editions & Modules

      HeyOrca editions and modules pricing
      EditionModules
      Annual Price$99.001

      Footnotes

      1. Per Calendar per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Plans start at: $99 USD Per Month. From there, the price scales according to your needs, up to a maximum of $499 USD per month.

      Likelihood to Renew

      Cisco

      No answers on this topic

      HeyOrca

      We decided today that we were renewing our use
      Read full review

      Usability

      Cisco

      No answers on this topic

      HeyOrca

      Hey Orca has a lot of really great features, they make the workflow really easy and are extremely available for help with questions. I think there are some minor workflow issues that it could overcome and features it could add on that are available in other apps. It definitely doesn't offer the best analytics and also hasn't offered single image direct publishing like hootsuite does. Yet, it's benefits outweigh those minor inconveniences for our team
      Read full review

      Support Rating

      Cisco

      No answers on this topic

      HeyOrca

      Support is really helpful and always giving their best to assist us.
      Read full review

      Alternatives Considered

      Cisco

      It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
      Read full review

      HeyOrca

      HeyOrca is definitely more for the agency level than Hootsuite. Hootsuite is fairly limited, even at its larger plans. HeyOrca is geared towards agencies, and that is definitely clear in the interface and arrangement. Hootsuite sure seems like more of a consumer product than a B2B product in my opinion.
      Read full review

      Return on Investment

      Cisco

      • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
      • Great user experience.
      • Users like it.
      Read full review

      HeyOrca

      • Sustains our clients due to its layout and user-friendliness
      • Doesn't really allow for a lot of SEO work in the platform which doesn't help get clients
      Read full review

      Screenshots

      Add comparison