Cisco Webex Social (Discontinued) vs. Lumen Unified Communications & Collaboration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Webex Social (Discontinued)
Score 7.0 out of 10
N/A
Cisco Webex Social has been retired and is no longer supported.N/A
Lumen Unified Communications & Collaboration
Score 7.0 out of 10
N/A
Lumen Unified Communications and Collaboration (UC&C) (formerly CenturyLink) combine adaptive networking with a portfolio of technologies on a secure global network with end-to-end support. The UC&C portfolio includes cloud, hosted, and fully managed services built on best-in-class applications that can be sold, provisioned, and managed as a solution, wrapped with a customer success practice. Lumen UC&C Solutions: • Cisco WebEx delivered by Lumen - online meetings with integrated…N/A
Pricing
Cisco Webex Social (Discontinued)Lumen Unified Communications & Collaboration
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Webex Social (Discontinued)Lumen Unified Communications & Collaboration
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Webex Social (Discontinued)Lumen Unified Communications & Collaboration
Top Pros

No answers on this topic

Top Cons
Features
Cisco Webex Social (Discontinued)Lumen Unified Communications & Collaboration
Communication
Comparison of Communication features of Product A and Product B
Cisco Webex Social (Discontinued)
10.0
1 Ratings
22% above category average
Lumen Unified Communications & Collaboration
-
Ratings
Chat10.01 Ratings00 Ratings
Integrates with Outlook10.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Webex Social (Discontinued)
8.3
1 Ratings
2% above category average
Lumen Unified Communications & Collaboration
-
Ratings
Document collaboration10.01 Ratings00 Ratings
Access control10.01 Ratings00 Ratings
Advanced security features5.01 Ratings00 Ratings
Best Alternatives
Cisco Webex Social (Discontinued)Lumen Unified Communications & Collaboration
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Enterprises
HCL Connections
HCL Connections
Score 8.6 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Webex Social (Discontinued)Lumen Unified Communications & Collaboration
Likelihood to Recommend
10.0
(1 ratings)
7.0
(1 ratings)
User Testimonials
Cisco Webex Social (Discontinued)Lumen Unified Communications & Collaboration
Likelihood to Recommend
Cisco
For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
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Lumen Technologies (formerly CenturyLink)
While I am happy with the service, it does leave something to be desired. The MPLS circuit connection has been very stable and I am very happy with its uptime. I am also quite happy with the calling plans. I have been able to cut back on costs with the design they have. Support is the reason for the lower score.
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Pros
Cisco
  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
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Lumen Technologies (formerly CenturyLink)
  • MPLS circuits
  • Domestic calling plans
  • International calling plans
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Cons
Cisco
  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
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Lumen Technologies (formerly CenturyLink)
  • Cleaner invoices
  • Easier access to support
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Alternatives Considered
Cisco
It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
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Lumen Technologies (formerly CenturyLink)
We do not use any other products.
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Return on Investment
Cisco
  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
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Lumen Technologies (formerly CenturyLink)
  • Outstanding uptime
  • Good value
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ScreenShots