7 Ratings
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Score 8.9 out of 100
3 Ratings
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Score 4 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Project Insight

My rating would vary depending on the types of projects that need to be managed. Since I am in software, I don't think it was an excellent fit to manage software projects unless they are small projects with only a few tasks. On the other hand, if you are needing to manage a wide range of departments that are working on a single project with many moving pieces, then I would think that PI might be a better fit. Think of it as a jack of all trades, but master of none.
Clay Horste | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
Project Insight
Chat
Cisco Webex Social (Discontinued)
10.0
Project Insight
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
Project Insight

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
Project Insight
Document collaboration
Cisco Webex Social (Discontinued)
10.0
Project Insight
Access control
Cisco Webex Social (Discontinued)
10.0
Project Insight
Advanced security features
Cisco Webex Social (Discontinued)
5.0
Project Insight

Project Management

Cisco Webex Social (Discontinued)
Project Insight
4.3
Task Management
Cisco Webex Social (Discontinued)
Project Insight
6.0
Resource Management
Cisco Webex Social (Discontinued)
Project Insight
3.0
Gantt Charts
Cisco Webex Social (Discontinued)
Project Insight
7.0
Scheduling
Cisco Webex Social (Discontinued)
Project Insight
2.0
Workflow Automation
Cisco Webex Social (Discontinued)
Project Insight
8.0
Team Collaboration
Cisco Webex Social (Discontinued)
Project Insight
4.0
Support for Agile Methodology
Cisco Webex Social (Discontinued)
Project Insight
3.0
Support for Waterfall Methodology
Cisco Webex Social (Discontinued)
Project Insight
4.0
Document Management
Cisco Webex Social (Discontinued)
Project Insight
1.0
Email integration
Cisco Webex Social (Discontinued)
Project Insight
7.0
Timesheet Tracking
Cisco Webex Social (Discontinued)
Project Insight
2.0
Change request and Case Management
Cisco Webex Social (Discontinued)
Project Insight
5.0

Professional Services Automation

Cisco Webex Social (Discontinued)
Project Insight
5.0
Project & financial reporting
Cisco Webex Social (Discontinued)
Project Insight
5.0
Integration with accounting software
Cisco Webex Social (Discontinued)
Project Insight
5.0

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Project Insight

  • History tracking for any changes made to data.
  • Tracks all milestones and retains records for lifetime of account.
  • Easy extracting for reporting purposes.
Christy Reichenberger | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Project Insight

  • Not a good fit for all types of projects
  • Very Complex
Clay Horste | TrustRadius Reviewer

Support Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Project Insight

Project Insight 4.0
Based on 2 answers
I found Project Insight somewhat opaque overall. I thought the training was sparse and answers to questions few and far in between. There was a lot of power there for the dedicated user/administrator. For me, who was a casual user and administrator, I found support lacking. I didn't administer Project Insight much, just some work on integrations with other tools.
Clay Horste | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Project Insight

  • When I got to the company where I used Project Insight, we had our own custom tool that fit the tasks that it was designed for but wouldn't grow with the company unless resources were put onto expanding capabilities. We needed something more.
  • We replaced that tool with Redmine. It worked well and was easy to use, but it looked pretty dated when we got it, and since we didn't have many resources for managing, it looked dated after a few years without receiving upgrades. It was a decent tool for small teams that were focused on similar tasks. Redmine was much more straightforward than Project Insight and felt more reliable since we never had an issue with our internal servers. On the other hand, Redmine felt dated and didn't fit as many of the tasks that were needed. Redmine's price was right if you installed it locally and was probably still cheaper if you used their SAAS version.
  • Jira, on the other hand, felt like an excellent tool for software teams. Jira had a great project and task management and felt right for a software team. Jira also had useful integrations, even with Project Insight. Jira seemed pretty unreliable, worse than Project Insight. Our team would have preferred Jira, but I think it didn't work for other teams.
Clay Horste | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Project Insight

  • Reduction in costs on materials (i.e. - paper documentation)
  • Improved efficiency given that our field members need to report back on an hourly basis
  • Web based platform allows anyone access to the same information
Christy Reichenberger | TrustRadius Reviewer

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Project Insight

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
Project Insight
4.0

Support Rating

Cisco Webex Social (Discontinued)
Project Insight
4.0

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