9 Ratings
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Score 9.5 out of 100
3 Ratings
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Score 4 out of 100

Feature Set Ratings

    Communication

    10.0

    Cisco Webex Social (Discontinued)

    100%

    Project Insight

    Feature Set Not Supported
    N/A
    Cisco Webex Social (Discontinued) ranks higher in 2/2 features

    Chat

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Integrates with Outlook

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    File Sharing & Management

    8.3

    Cisco Webex Social (Discontinued)

    83%

    Project Insight

    Feature Set Not Supported
    N/A
    Cisco Webex Social (Discontinued) ranks higher in 3/3 features

    Document collaboration

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Access control

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Advanced security features

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Project Management

    Cisco Webex Social (Discontinued)

    Feature Set Not Supported
    N/A
    4.3

    Project Insight

    43%
    Project Insight ranks higher in 12/12 features

    Task Management

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Resource Management

    N/A
    0 Ratings
    3.0
    30%
    2 Ratings

    Gantt Charts

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Scheduling

    N/A
    0 Ratings
    2.0
    20%
    1 Rating

    Workflow Automation

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Team Collaboration

    N/A
    0 Ratings
    4.0
    40%
    2 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    3.0
    30%
    1 Rating

    Support for Waterfall Methodology

    N/A
    0 Ratings
    4.0
    40%
    1 Rating

    Document Management

    N/A
    0 Ratings
    1.0
    10%
    2 Ratings

    Email integration

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    2.0
    20%
    1 Rating

    Change request and Case Management

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Professional Services Automation

    Cisco Webex Social (Discontinued)

    Feature Set Not Supported
    N/A
    5.0

    Project Insight

    50%
    Project Insight ranks higher in 2/2 features

    Project & financial reporting

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Integration with accounting software

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Attribute Ratings

    • Cisco Webex Social (Discontinued) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    Cisco Webex Social (Discontinued)

    100%
    1 Rating
    4.0

    Project Insight

    40%
    2 Ratings

    Support Rating

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    4.0

    Project Insight

    40%
    2 Ratings

    Likelihood to Recommend

    Cisco

    For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
    Read full review

    Project Insight

    My rating would vary depending on the types of projects that need to be managed. Since I am in software, I don't think it was an excellent fit to manage software projects unless they are small projects with only a few tasks. On the other hand, if you are needing to manage a wide range of departments that are working on a single project with many moving pieces, then I would think that PI might be a better fit. Think of it as a jack of all trades, but master of none.
    Read full review

    Pros

    Cisco

    • Easy to use.
    • No special setup.
    • Doesn't require any special hardware.
    Read full review

    Project Insight

    • History tracking for any changes made to data.
    • Tracks all milestones and retains records for lifetime of account.
    • Easy extracting for reporting purposes.
    Read full review

    Cons

    Cisco

    • Recording feature cannot record phone sound just computer sound.
    • Recording feature does not generate a file with "known" extension, it needs specific player.
    Read full review

    Project Insight

    • Not a good fit for all types of projects
    • Very Complex
    Read full review

    Pricing Details

    Cisco Webex Social (Discontinued)

    Starting Price

    Editions & Modules

    Cisco Webex Social (Discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Project Insight

      Starting Price

      $0

      Editions & Modules

      Project Insight editions and modules pricing
      EditionModules
      FreeSign Up & invite your team1
      #3 ADD-ONSGrow as you go2
      Enterprise$453

      Footnotes

      1. none
      2. none
      3. per user or volume licensing options.

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      Cisco

      No answers on this topic

      Project Insight

      I found Project Insight somewhat opaque overall. I thought the training was sparse and answers to questions few and far in between. There was a lot of power there for the dedicated user/administrator. For me, who was a casual user and administrator, I found support lacking. I didn't administer Project Insight much, just some work on integrations with other tools.
      Read full review

      Alternatives Considered

      Cisco

      It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
      Read full review

      Project Insight

      • When I got to the company where I used Project Insight, we had our own custom tool that fit the tasks that it was designed for but wouldn't grow with the company unless resources were put onto expanding capabilities. We needed something more.
      • We replaced that tool with Redmine. It worked well and was easy to use, but it looked pretty dated when we got it, and since we didn't have many resources for managing, it looked dated after a few years without receiving upgrades. It was a decent tool for small teams that were focused on similar tasks. Redmine was much more straightforward than Project Insight and felt more reliable since we never had an issue with our internal servers. On the other hand, Redmine felt dated and didn't fit as many of the tasks that were needed. Redmine's price was right if you installed it locally and was probably still cheaper if you used their SAAS version.
      • Jira, on the other hand, felt like an excellent tool for software teams. Jira had a great project and task management and felt right for a software team. Jira also had useful integrations, even with Project Insight. Jira seemed pretty unreliable, worse than Project Insight. Our team would have preferred Jira, but I think it didn't work for other teams.
      Read full review

      Return on Investment

      Cisco

      • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
      • Great user experience.
      • Users like it.
      Read full review

      Project Insight

      • Reduction in costs on materials (i.e. - paper documentation)
      • Improved efficiency given that our field members need to report back on an hourly basis
      • Web based platform allows anyone access to the same information
      Read full review

      Add comparison