What users are saying about
8 Ratings
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Score 9 out of 100
18 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Vidyo

I've had HR professionals ask about using it for interviews. Gone are the days where we have to spend hundreds of dollars to fly candidates in or limit ourselves to phone interviews. Vidyo with it's high reliability has saved the organization thousands in travel costs with candidate recruitment. Business meetings that can often be troubling to get leaders and executive all in one room, Vidyo has functioned extraordinarily well in bringing in people from home, on the road, or the airport. Mobile capabilities are easy and fast.Quick daily calls and chats in the office are probably best suited for the free options out there as Vidyo is not a free service like others. Better yet general phone calls will suffice.
John Pavarini | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
Vidyo
Chat
Cisco Webex Social (Discontinued)
10.0
Vidyo
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
Vidyo

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
Vidyo
Document collaboration
Cisco Webex Social (Discontinued)
10.0
Vidyo
Access control
Cisco Webex Social (Discontinued)
10.0
Vidyo
Advanced security features
Cisco Webex Social (Discontinued)
5.0
Vidyo

Performance & Compatibility of Online Events Software

Cisco Webex Social (Discontinued)
Vidyo
8.3
High quality audio
Cisco Webex Social (Discontinued)
Vidyo
8.7
High quality video
Cisco Webex Social (Discontinued)
Vidyo
8.6
Low bandwidth requirements
Cisco Webex Social (Discontinued)
Vidyo
7.6
Mobile support
Cisco Webex Social (Discontinued)
Vidyo
8.6

Screen Sharing

Cisco Webex Social (Discontinued)
Vidyo
7.1
Desktop sharing
Cisco Webex Social (Discontinued)
Vidyo
7.2
Whiteboards
Cisco Webex Social (Discontinued)
Vidyo
7.1

Online Meetings / Events

Cisco Webex Social (Discontinued)
Vidyo
7.1
Calendar integration
Cisco Webex Social (Discontinued)
Vidyo
7.8
Meeting initiation
Cisco Webex Social (Discontinued)
Vidyo
7.8
Integrates with social media
Cisco Webex Social (Discontinued)
Vidyo
5.5
Record meetings / events
Cisco Webex Social (Discontinued)
Vidyo
6.4
Slideshows
Cisco Webex Social (Discontinued)
Vidyo
8.1

Online Events Collaboration

Cisco Webex Social (Discontinued)
Vidyo
7.7
Live chat
Cisco Webex Social (Discontinued)
Vidyo
8.4
Audience polling
Cisco Webex Social (Discontinued)
Vidyo
7.2
Q&A
Cisco Webex Social (Discontinued)
Vidyo
7.6

Online Events Security

Cisco Webex Social (Discontinued)
Vidyo
7.4
User authentication
Cisco Webex Social (Discontinued)
Vidyo
7.8
Participant roles & permissions
Cisco Webex Social (Discontinued)
Vidyo
7.5
Confidential attendee list
Cisco Webex Social (Discontinued)
Vidyo
7.0

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Vidyo

  • I didn't have to sign up, I just need to log into the "room" I was supposed to, so unlike Skype or other instruments, I didn't need to spend time and create my own account.
  • To be honest, the largest online class I've attended had 10 people in it (besides the teacher), but it was a good quality connection.
  • I enjoyed the ability to ask questions or clarifications in the chat (without having to turn on my microphone, so that the teacher could answer the question when he/she finished the thought).
Zee Gimon | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Vidyo

  • More updates. Unless these are being implemented under the radar I don't personally see much communication around bug or network fixes.
  • As with most telehealth technology it's improving rapidly, but still not perfect. Speaking on medical provider’s behalf they still don't love some of the tools and how they feed through Vidyo - sound quality, consistency of tools, etc.
  • Only real trouble I've seen is when people attempt to call into it like a conference line. Should be utilized for video conferencing only, but improvement could be made for a fully functioning conferencing tool.
John Pavarini | TrustRadius Reviewer

Usability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Vidyo

Vidyo 8.0
Based on 1 answer
Though not as widely used as Zoom or Google Hangouts, it is very competitive as far as features and usability
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Vidyo

Vidyo 8.0
Based on 3 answers
We have an internal tech team dedicated to setup and troubleshooting of Vidyo. This makes it very easy, because we have access to our own employees for help. Rarely have I or anyone I work with had to escalate something to Vidyo themselves, and we're lucky to have the internal administrators that run the show. Almost like Vidyo is ours and ours alone.
John Pavarini | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Vidyo

Vidyo is better than the competitors for large meetings with many participants, due to ease of use for participants - everything in-browser has a very low threshold. Due to its lack of breakout rooms, it is less suited for smaller (or internal) meetings, where you can expect everyone to install a client.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Vidyo

  • It did help us reach the objective of education - after a while, everyone had a chance to connect and the quality of video/audio once you're in is great. It's just getting there that isn't up to par (but hopefully would be changed in next versions).
Zee Gimon | TrustRadius Reviewer

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vidyo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
Vidyo
8.3

Usability

Cisco Webex Social (Discontinued)
Vidyo
8.0

Support Rating

Cisco Webex Social (Discontinued)
Vidyo
8.0

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