8 Ratings
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Score 9 out of 100
12 Ratings
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Score 10 out of 100

Feature Set Ratings

  • Cisco Webex Social (Discontinued) ranks higher in 2 feature sets: Communication, File Sharing & Management

Communication

10.0

Cisco Webex Social (Discontinued)

100%
7.5

VMware Socialcast (discontinued)

75%
VMware Socialcast (discontinued) ranks higher in 6/8 features

Chat

10.0
100%
1 Rating
8.7
87%
4 Ratings

Integrates with Outlook

10.0
100%
1 Rating
7.9
79%
2 Ratings

Notifications

N/A
0 Ratings
8.2
82%
4 Ratings

Discussions

N/A
0 Ratings
8.1
81%
4 Ratings

Surveys

N/A
0 Ratings
8.7
87%
3 Ratings

Internal knowledgebase

N/A
0 Ratings
6.1
61%
4 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
5.0
50%
1 Rating

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
7.0
70%
2 Ratings

File Sharing & Management

8.3

Cisco Webex Social (Discontinued)

83%
5.7

VMware Socialcast (discontinued)

57%
VMware Socialcast (discontinued) ranks higher in 6/8 features

Document collaboration

10.0
100%
1 Rating
6.7
67%
4 Ratings

Access control

10.0
100%
1 Rating
7.2
72%
3 Ratings

Advanced security features

5.0
50%
1 Rating
5.8
58%
3 Ratings

Versioning

N/A
0 Ratings
2.1
21%
2 Ratings

Video files

N/A
0 Ratings
7.2
72%
3 Ratings

Audio files

N/A
0 Ratings
7.2
72%
3 Ratings

Integrates with Google Drive

N/A
0 Ratings
5.0
50%
2 Ratings

Device sync

N/A
0 Ratings
4.0
40%
2 Ratings

Project Management

Cisco Webex Social (Discontinued)

Feature Set Not Supported
N/A
6.3

VMware Socialcast (discontinued)

63%
VMware Socialcast (discontinued) ranks higher in 7/7 features

Task Management

N/A
0 Ratings
7.7
77%
4 Ratings

Gantt Charts

N/A
0 Ratings
7.0
70%
1 Rating

Scheduling

N/A
0 Ratings
6.3
63%
3 Ratings

Workflow Automation

N/A
0 Ratings
8.0
80%
2 Ratings

Mobile Access

N/A
0 Ratings
3.8
38%
3 Ratings

Search

N/A
0 Ratings
8.0
80%
4 Ratings

Visual planning tools

N/A
0 Ratings
3.4
34%
3 Ratings

Attribute Ratings

  • Cisco Webex Social (Discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cisco Webex Social (Discontinued)

100%
1 Rating
7.7

VMware Socialcast (discontinued)

77%
6 Ratings

Likelihood to Renew

Cisco Webex Social (Discontinued)

N/A
0 Ratings
9.1

VMware Socialcast (discontinued)

91%
2 Ratings

Usability

Cisco Webex Social (Discontinued)

N/A
0 Ratings
9.0

VMware Socialcast (discontinued)

90%
1 Rating

Support Rating

Cisco Webex Social (Discontinued)

N/A
0 Ratings
9.0

VMware Socialcast (discontinued)

90%
2 Ratings

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.
Anonymous | TrustRadius Reviewer

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Socialcast has an exceptional user experience. With very few idiosyncrasies, it works well on every platform I've tried.
  • The platform has such a high level of ease of use, it becomes somewhat addicting.
  • Social analytics are superb.
  • The platform is highly intuitive and requires zero training or coaching in order for network members to become productive with it.
  • It's extremely reliable. Only once in 4 years, was the product not available, and that was only for about a half-hour. In that half-hour, we realized how dependent we were on it. (Very.)
  • The multi-device and deployment options are excellent. On-premise, Private Cloud, and Multi-tenant SaaS all available.
  • The mobile apps for iPhone, tablets, and Android render well with a beautiful UI/UX. The desktop AIR app is equally highly usable.
Susan Scrupski | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • The software is a little bit pricey because it is charged by user/month and depending on the deployment method.
  • For companies with a lot of workers the price can increase significantly.
  • The mobile app usability and notifications are poor. Need to be improved.
  • If there were more administrative features available the product would be improved
Vinicius Lima | TrustRadius Reviewer

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

VMware Socialcast (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$250 per month

Likelihood to Renew

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.1
Based on 2 answers
Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions
Anonymous | TrustRadius Reviewer

Usability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 1 answer
The UX is its best feature
Susan Scrupski | TrustRadius Reviewer

Support Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 2 answers
Excellent support; of course not perfect. :-)
Susan Scrupski | TrustRadius Reviewer

Implementation Rating

Cisco Webex Social (Discontinued)

No answers on this topic

VMware Socialcast (discontinued)

Not applicable, as it is a SaaS platform with minimal implementation
Susan Scrupski | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

Socialcast is great for collaboration & light project management, but anything complex doesn't work well.

Using it as an email notification curator works nice for us.
Richard Bird | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Definitely more organized project management and team collaboration.
  • Efficiency in carrying out tasks.
  • Creates a spirit of collaboration and friendliness among colleagues.
Elizabeth Gonzalez | TrustRadius Reviewer

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