7 Ratings
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Score 8.9 out of 100
12 Ratings
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Score 10 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
VMware Socialcast (discontinued)
7.5
Chat
Cisco Webex Social (Discontinued)
10.0
VMware Socialcast (discontinued)
8.7
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
VMware Socialcast (discontinued)
7.9
Notifications
Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
8.2
Discussions
Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
8.1
Surveys
Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
8.7
Internal knowledgebase
Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
6.1
Integrates with GoToMeeting
Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
5.0
Integrates with Gmail and Google Hangouts
Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
7.0

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
VMware Socialcast (discontinued)
5.7
Document collaboration
Cisco Webex Social (Discontinued)
10.0
VMware Socialcast (discontinued)
6.7
Access control
Cisco Webex Social (Discontinued)
10.0
VMware Socialcast (discontinued)
7.2
Advanced security features
Cisco Webex Social (Discontinued)
5.0
VMware Socialcast (discontinued)
5.8
Versioning
Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
2.1
Video files
Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
7.2
Audio files
Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
7.2
Integrates with Google Drive
Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
5.0
Device sync
Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
4.0

Project Management

Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
6.3
Task Management
Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
7.7
Gantt Charts
Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
7.0
Scheduling
Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
6.3
Workflow Automation
Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
8.0
Mobile Access
Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
3.8
Search
Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
8.0
Visual planning tools
Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
3.4

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Socialcast has an exceptional user experience. With very few idiosyncrasies, it works well on every platform I've tried.
  • The platform has such a high level of ease of use, it becomes somewhat addicting.
  • Social analytics are superb.
  • The platform is highly intuitive and requires zero training or coaching in order for network members to become productive with it.
  • It's extremely reliable. Only once in 4 years, was the product not available, and that was only for about a half-hour. In that half-hour, we realized how dependent we were on it. (Very.)
  • The multi-device and deployment options are excellent. On-premise, Private Cloud, and Multi-tenant SaaS all available.
  • The mobile apps for iPhone, tablets, and Android render well with a beautiful UI/UX. The desktop AIR app is equally highly usable.
Susan Scrupski | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • The software is a little bit pricey because it is charged by user/month and depending on the deployment method.
  • For companies with a lot of workers the price can increase significantly.
  • The mobile app usability and notifications are poor. Need to be improved.
  • If there were more administrative features available the product would be improved
Vinicius Lima | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.1
Based on 2 answers
Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions
Anonymous | TrustRadius Reviewer

Usability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 1 answer
The UX is its best feature
Susan Scrupski | TrustRadius Reviewer

Support Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 2 answers
Excellent support; of course not perfect. :-)
Susan Scrupski | TrustRadius Reviewer

Implementation Rating

Cisco Webex Social (Discontinued)

No answers on this topic

VMware Socialcast (discontinued)

Not applicable, as it is a SaaS platform with minimal implementation
Susan Scrupski | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

Socialcast is great for collaboration & light project management, but anything complex doesn't work well.

Using it as an email notification curator works nice for us.
Richard Bird | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Definitely more organized project management and team collaboration.
  • Efficiency in carrying out tasks.
  • Creates a spirit of collaboration and friendliness among colleagues.
Elizabeth Gonzalez | TrustRadius Reviewer

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Socialcast (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
VMware Socialcast (discontinued)
7.7

Likelihood to Renew

Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
9.1

Usability

Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
9.0

Support Rating

Cisco Webex Social (Discontinued)
VMware Socialcast (discontinued)
9.0

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