What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
267 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
1838 Ratings

Webex (formerly Webex Teams)

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Top Rated
267 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

monday.com

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Top Rated
1838 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Webex (formerly Webex Teams)

[Webex (formerly Webex Teams)] is really highly recommend to all [types of companies]. It is one of the best [tools] to communicate [with] the client and the business internally. The tool [is] affordable. It is so much easy to use, having 24*7 fully customer support. You also get a lot of [features] to perform while [on a] conferencing call or through the chat box i.e video sharing, gesture, emoji, small files transfer etc.
Anonymous | TrustRadius Reviewer

monday.com

I believe this system would be well suited for any business. It has so many features that can be tailored to your specific needs. We personally have a lot of need to be able to track and adjust a data flow for active jobs. We have multiple people with tasks from start to finish tied to the same job. With this software we have been able to see how we could be more efficient in our process and decrease turn around times. It has also allowed for us to CYA with customers on changes made that effect timing for completion. I [feel like] the down side would be for a company that would have outside data coming in this would not be the best option.
Terry Brooks Jr. | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Webex (formerly Webex Teams)
7.7
monday.com
7.9
Task Management
Webex (formerly Webex Teams)
7.6
monday.com
9.1
Gantt Charts
Webex (formerly Webex Teams)
7.2
monday.com
8.3
Scheduling
Webex (formerly Webex Teams)
7.6
monday.com
8.2
Workflow Automation
Webex (formerly Webex Teams)
7.1
monday.com
7.8
Mobile Access
Webex (formerly Webex Teams)
9.1
monday.com
7.9
Search
Webex (formerly Webex Teams)
8.1
monday.com
Visual planning tools
Webex (formerly Webex Teams)
6.9
monday.com
Resource Management
Webex (formerly Webex Teams)
monday.com
7.6
Team Collaboration
Webex (formerly Webex Teams)
monday.com
9.1
Support for Agile Methodology
Webex (formerly Webex Teams)
monday.com
7.9
Support for Waterfall Methodology
Webex (formerly Webex Teams)
monday.com
7.0
Document Management
Webex (formerly Webex Teams)
monday.com
7.4
Email integration
Webex (formerly Webex Teams)
monday.com
7.5
Timesheet Tracking
Webex (formerly Webex Teams)
monday.com
7.7
Change request and Case Management
Webex (formerly Webex Teams)
monday.com
7.8
Budget and Expense Management
Webex (formerly Webex Teams)
monday.com
7.2

Communication

Webex (formerly Webex Teams)
7.8
monday.com
Chat
Webex (formerly Webex Teams)
9.1
monday.com
Notifications
Webex (formerly Webex Teams)
9.2
monday.com
Discussions
Webex (formerly Webex Teams)
8.8
monday.com
Surveys
Webex (formerly Webex Teams)
7.6
monday.com
Internal knowledgebase
Webex (formerly Webex Teams)
7.5
monday.com
Integrates with GoToMeeting
Webex (formerly Webex Teams)
6.1
monday.com
Integrates with Gmail and Google Hangouts
Webex (formerly Webex Teams)
5.9
monday.com
Integrates with Outlook
Webex (formerly Webex Teams)
8.3
monday.com

File Sharing & Management

Webex (formerly Webex Teams)
7.9
monday.com
Versioning
Webex (formerly Webex Teams)
7.5
monday.com
Video files
Webex (formerly Webex Teams)
8.6
monday.com
Audio files
Webex (formerly Webex Teams)
8.9
monday.com
Document collaboration
Webex (formerly Webex Teams)
7.2
monday.com
Access control
Webex (formerly Webex Teams)
7.7
monday.com
Advanced security features
Webex (formerly Webex Teams)
8.2
monday.com
Integrates with Google Drive
Webex (formerly Webex Teams)
6.6
monday.com
Device sync
Webex (formerly Webex Teams)
8.7
monday.com

Professional Services Automation

Webex (formerly Webex Teams)
monday.com
7.4
Quotes/estimates
Webex (formerly Webex Teams)
monday.com
8.0
Project & financial reporting
Webex (formerly Webex Teams)
monday.com
6.9
Integration with accounting software
Webex (formerly Webex Teams)
monday.com
7.3

Pros

Webex (formerly Webex Teams)

  • Instant messaging/chat feature is easy to use for DM's and group "spaces."
  • Connecting my work phone line to my laptop using the application is a game changer!
  • Being able to also access any other employee in our organization is also great.
Taylor S. Shelberg, MBA | TrustRadius Reviewer

monday.com

  • It's so intuitive. Zero tech expertise is required to get up and running quickly, and you can build your workflows and processes as you go.
  • It's so malleable. It's incredibly easy to add to or change the structure of boards, move files around, etc., and importing data (like spreadsheets) is an absolute dream.
  • It's so searchable. For the first time ever, we know where or how to find every file, message, related email, or client purchase history and we can keep it all together in one place.
  • It has a dazzling array of automation and integrations with other apps. They are super easy to apply, and they just work! First time! No frustrating cryptic error messages!
Kirsty Bouttell | TrustRadius Reviewer

Cons

Webex (formerly Webex Teams)

  • We think that the fact that the trial period for WebEx is so short is a huge drawback: while most collaborative services allow up to a full month to get used to the platform and decide whether to use it after the trial period is over, Cisco WebEx only offers a couple of weeks.
  • Occasionally there are severe problems synchronizing the platform's audio with video operations. This is usually due to the quality of our internet connection, but can occur arbitrarily if documents are being uploaded to the platform during the execution of a video call session. Eventually this problem fixes itself, but it is usually annoying if you are in a group session.
  • The performance of its integrations with Webex AIM pro is not adequate, especially because when playing audio from AIM pro there are usually problems with the quality of this, and sometimes when playing these audio files the WebEx platform can freeze or close. It seems that the cause of this may be the use of an incompatible audio format, which shows a limitation in the platform.
Gregory Thomas | TrustRadius Reviewer

monday.com

  • The time trackers are great but can be glitchy at times, not tracking properly, or needing to be refreshed multiple times to display the correct time.
  • I would LOVE to see more social media integrations - specifically, to use a social media content board to post to social media when the status is changed (via automation or manually)
  • Kajabi integrations. That would make my life so much easier! I'm trying to find workarounds to create reports based on our Kajabi data but don't want to use Zapier.
Keri Kitchen | TrustRadius Reviewer

Likelihood to Renew

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.9
Based on 4 answers
Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
Anonymous | TrustRadius Reviewer

monday.com

monday.com 8.4
Based on 9 answers
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Joseph Madere | TrustRadius Reviewer

Usability

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 9.1
Based on 61 answers
As with lots of technology being used in a work context now, there are parallels with applications that are used in our personal lives outside of work. Webex is no different in some respects - its UI is easy to navigate on a mobile device (as it is on a PC as well), and the chat/messaging element is really easy to navigate and use. The integration with the Calling and Meetings side of things is presented to you in an intuitive way as well, and once set up by the System Admins works great. The aim of One Button To Push to join a meeting is still present and allows you to easily join or initiate a meeting from within the client.The ability for a Teams space to be created that has multiple federated people/organisations as part of it is really fantastic and it just works.As I mentioned previously in this review, keeping your Teams spaces/messaging folder organised can quickly become a problem if you don't keep on top of things.
Anonymous | TrustRadius Reviewer

monday.com

monday.com 8.4
Based on 893 answers
I think this platform has great usability, if you know the platform. I really dove in when I started using it and played around with different items to try and improve my team's use of it. I think it can be a little bit confusing or easy-to-mess-up if you don't have very much experience with it, but once I dove in and got to know the platform, it is super easy to use and customize to fit your needs. The automations are helpful (although my team does not use many of them). We have also not integrated monday.com with a lot of platforms but I know there is that option.
Brooke Harper | TrustRadius Reviewer

Reliability and Availability

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 10.0
Based on 1 answer
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Brian Munn | TrustRadius Reviewer

monday.com

monday.com 9.2
Based on 3 answers
No answer on this topic is available.

Performance

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 9.0
Based on 1 answer
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Brian Munn | TrustRadius Reviewer

monday.com

monday.com 8.2
Based on 3 answers
No answer on this topic is available.

Support Rating

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.3
Based on 107 answers
I think Cisco has a better support now than in the past. When we place a support ticket, we get the answer quite quickly and the support engineers have a great experience with the product. So I think that it is a really great support. Of course there are some exceptions but in the most part we are satisfied.
Anonymous | TrustRadius Reviewer

monday.com

monday.com 8.0
Based on 867 answers
This is definitely a huge strong point of Monday.com. Even when I think it might be after hours and plan on a longer response time, they come through with a quick and friendly response. I've never been met with an "I don't know" or a simple "Yeah, that's not possible to do." They've either had the response, made sure to track down the answer in a timely manner, and/or not only explain the limitation but also add whether it's something they're already working on or what they will do to make sure the info reaches the right team
Jeremy Andrus | TrustRadius Reviewer

In-Person Training

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 9.0
Based on 1 answer
We gave our this type of training to get better user adoption and to make sure our users understood how to effectively use this product.
Brian Munn | TrustRadius Reviewer

monday.com

No score
No answers yet
No answers on this topic

Online Training

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.0
Based on 1 answer
The online training is a great solution for some users. I prefer in person training.
Brian Munn | TrustRadius Reviewer

monday.com

monday.com 6.4
Based on 2 answers
No answer on this topic is available.

Implementation Rating

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.5
Based on 5 answers
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Brian Munn | TrustRadius Reviewer

monday.com

monday.com 7.3
Based on 6 answers
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Joseph Madere | TrustRadius Reviewer

Alternatives Considered

Webex (formerly Webex Teams)

Similar features between all of the various products. The interface on the other products seem much more intuitive and easier to use. New users prefer other products as they find the Webex (formerly Webex Teams) interface dated and difficult to navigate. Good security features in Webex make it the best offering for enterprise companies.
Victor Lau | TrustRadius Reviewer

monday.com

We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
Brian Goldrick | TrustRadius Reviewer

Scalability

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 10.0
Based on 1 answer
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Brian Munn | TrustRadius Reviewer

monday.com

monday.com 7.9
Based on 3 answers
No answer on this topic is available.

Return on Investment

Webex (formerly Webex Teams)

  • Dedicated support was added to answer Webex and other video conferencing tickets.
  • Remote classes became more feasible without requiring students to meet at specific locations. This has increased enrollment in hybrid and distance type classes.
  • Personnel now have a common conference software to hold meetings on that they have become familiar with. Individual departments are becoming less fractured.
Anonymous | TrustRadius Reviewer

monday.com

  • I no longer come to work after a long weekend and think "Oh no, I have no idea what I'm supposed to to" - monday.com has me covered.
  • It's easy to track multiple projects and keep various product managers happy.
  • Saves me time and adapts to my work style.
Kate Bredbenner | TrustRadius Reviewer

Screenshots

Webex (formerly Webex Teams)

Pricing Details

Webex (formerly Webex Teams)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex (formerly Webex Teams) Editions & Modules

Edition
FreeFree
Starter14.952
Business29.952
EnterpriseCustom Pricing
  1. per month
Additional Pricing Details

monday.com

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

monday.com Editions & Modules

Edition
Basic$81
Standard$101
Pro$161
Enterprise$02
  1. per user
  2. Contact us
Additional Pricing Details
Yearly plan: Save 18% Monthly plan also available

Rating Summary

Likelihood to Recommend

Webex (formerly Webex Teams)
8.3
monday.com
8.6

Likelihood to Renew

Webex (formerly Webex Teams)
8.9
monday.com
8.4

Usability

Webex (formerly Webex Teams)
9.1
monday.com
8.4

Reliability and Availability

Webex (formerly Webex Teams)
10.0
monday.com
9.2

Performance

Webex (formerly Webex Teams)
9.0
monday.com
8.2

Support Rating

Webex (formerly Webex Teams)
8.3
monday.com
8.0

In-Person Training

Webex (formerly Webex Teams)
9.0
monday.com

Online Training

Webex (formerly Webex Teams)
8.0
monday.com
6.4

Implementation Rating

Webex (formerly Webex Teams)
8.5
monday.com
7.3

Scalability

Webex (formerly Webex Teams)
10.0
monday.com
7.9

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