ShowMyPC vs. Webex App

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ShowMyPC
Score 8.2 out of 10
N/A
ShowMyPC is a web conferencing and remote administration and help / support tool from the small company of the same name in San Francisco, California.N/A
Webex App
Score 8.2 out of 10
N/A
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
$0
user/month
Pricing
ShowMyPCWebex App
Editions & Modules
No answers on this topic
Basic Plan
$0.00
user/month
Meet Plan
$13.50
user/month
Meet + Call Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Offerings
Pricing Offerings
ShowMyPCWebex App
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
ShowMyPCWebex App
Remote Administration
Comparison of Remote Administration features of Product A and Product B
ShowMyPC
7.4
2 Ratings
11% below category average
Webex App
-
Ratings
Screen sharing10.02 Ratings00 Ratings
File transfer8.02 Ratings00 Ratings
Instant message7.02 Ratings00 Ratings
Secure remote access with Smart Card authentication6.01 Ratings00 Ratings
Access to sleeping/powered-off computers7.01 Ratings00 Ratings
Over-the-Internet remote session10.02 Ratings00 Ratings
Initiate remote control from mobile8.01 Ratings00 Ratings
Remote management of servers & workstations9.02 Ratings00 Ratings
Centralized management dashboard6.02 Ratings00 Ratings
Session record7.02 Ratings00 Ratings
Annotations7.01 Ratings00 Ratings
Monitoring and Alerts8.01 Ratings00 Ratings
Multi-platform remote control3.01 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
ShowMyPC
-
Ratings
Webex App
8.0
544 Ratings
2% above category average
Task Management00 Ratings7.7304 Ratings
Gantt Charts00 Ratings7.4137 Ratings
Scheduling00 Ratings8.2419 Ratings
Workflow Automation00 Ratings7.9200 Ratings
Mobile Access00 Ratings8.8510 Ratings
Search00 Ratings8.0428 Ratings
Visual planning tools00 Ratings8.1223 Ratings
Communication
Comparison of Communication features of Product A and Product B
ShowMyPC
-
Ratings
Webex App
8.5
588 Ratings
6% above category average
Chat00 Ratings8.9578 Ratings
Notifications00 Ratings8.6569 Ratings
Discussions00 Ratings8.7522 Ratings
Surveys00 Ratings8.4277 Ratings
Internal knowledgebase00 Ratings8.1255 Ratings
Integrates with GoToMeeting00 Ratings8.2151 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.6175 Ratings
Integrates with Outlook00 Ratings8.6382 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
ShowMyPC
-
Ratings
Webex App
8.1
502 Ratings
0% below category average
Versioning00 Ratings7.6292 Ratings
Video files00 Ratings7.7430 Ratings
Audio files00 Ratings8.2431 Ratings
Document collaboration00 Ratings7.8406 Ratings
Access control00 Ratings8.5313 Ratings
Advanced security features00 Ratings8.3318 Ratings
Integrates with Google Drive00 Ratings8.3168 Ratings
Device sync00 Ratings8.6285 Ratings
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ShowMyPCWebex App
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User Ratings
ShowMyPCWebex App
Likelihood to Recommend
10.0
(2 ratings)
8.5
(650 ratings)
Likelihood to Renew
-
(0 ratings)
8.5
(26 ratings)
Usability
-
(0 ratings)
8.9
(392 ratings)
Availability
-
(0 ratings)
7.7
(9 ratings)
Performance
-
(0 ratings)
8.2
(9 ratings)
Support Rating
-
(0 ratings)
8.0
(395 ratings)
In-Person Training
-
(0 ratings)
8.2
(3 ratings)
Online Training
-
(0 ratings)
8.6
(6 ratings)
Implementation Rating
-
(0 ratings)
8.8
(11 ratings)
Configurability
-
(0 ratings)
7.9
(10 ratings)
Ease of integration
-
(0 ratings)
7.9
(7 ratings)
Product Scalability
-
(0 ratings)
8.8
(8 ratings)
Vendor post-sale
-
(0 ratings)
8.3
(6 ratings)
Vendor pre-sale
-
(0 ratings)
8.4
(7 ratings)
User Testimonials
ShowMyPCWebex App
Likelihood to Recommend
ShowMyPc.com
If you need unattended remote access, you will need one of the paid plans, so for a quick always on remote support option, [ShowMyPC] may not be the best suited. If security is an issue and your client's compliance rules won't allow always on remote access, then ShowMyPC is probably the best on-[the]-fly remote access on the market. On demand access is always free and can be done via browser or via a very small client download.
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Cisco
I used the Webex App for managing my jobs to be done. I have regular virtual meetings for recruitment and training purposes. I use the Webex App for doing virtual meetings with high audio and video quality. They have whiteboard and screensharing capabilities for the meetings to be engaging. We experience a real time feedback and active participation of the participants after we choose Webex App. Also helps to schedule meetings with people all over the world so global communication made easy with the Webex App.
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Pros
ShowMyPc.com
  • Easy access to help with software issues.
  • Technical support
  • Access to Remote desktop control
  • Recording sessions for paper trails
Read full review
Cisco
  • High-quality, high-impact communications in our workflow.
  • It's great for sharing large documents, it doesn't slow down our communications.
  • The dark mode is excellent, it has a good image and seamless integration features.
  • We can record meetings, which is perfect for backing up any information that may be overlooked.
Read full review
Cons
ShowMyPc.com
  • Free level should have automatic reconnect on reboot
  • Being a remote access only software pricing plans could be better
  • Branding should be allowed on lower plans
Read full review
Cisco
  • The Seen by feature is annoying. It tells someone when you have looked at a message. I feel like I have to respond immediately when I want to wait a bit and compose a longer reply. Even if you could just turn it off would be great.
  • I am always early to meetings and even though I am already joined, Webex will still prompt me to join the meeting 5 minutes prior. I think it should already know that I'm connected and not keep poking me to join.
  • After a Webex meeting is over and I leave the meeting a web page pops up asking me how the meeting was and if I'd like to answer more questions about the meeting and the quality. That needs to be turned off as well
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Likelihood to Renew
ShowMyPc.com
No answers on this topic
Cisco
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
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Usability
ShowMyPc.com
No answers on this topic
Cisco
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
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Reliability and Availability
ShowMyPc.com
No answers on this topic
Cisco
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
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Performance
ShowMyPc.com
No answers on this topic
Cisco
Software loads and runs well. I like the ability to run the full app version, or, just run through a browser using a lightweight webex experience. In a pinch, this ability has saved my bacon when I had to connect in an emergency on a borrowed phone or computer
Read full review
Support Rating
ShowMyPc.com
No answers on this topic
Cisco
The support team is quick in reverting to the issues faced, and it has multiple language support, which would be very helpful for some instances. Their expertise in resolving queries is instantaneous. Most of the common lags/issues in the application are identified and fixed with regular updates.
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In-Person Training
ShowMyPc.com
No answers on this topic
Cisco
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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Online Training
ShowMyPc.com
No answers on this topic
Cisco
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
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Implementation Rating
ShowMyPc.com
No answers on this topic
Cisco
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
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Alternatives Considered
ShowMyPc.com
ShowMyPC lags behind its competition when it comes to usability and smoothness in operations, its UI on the web is complicated and seems out of place. The high point of this product is its customer service provided through chat support for any issues which is instant. The product also lacks integration with rd party CSPs for file sharing and it does not have a MAC client which works against it.
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Cisco
A lot of drops from calls/meetings frustrated me and my customers in some cases, but with Webex App, I see very less (or even null) drops, even when I am streaming HD content through my camera, even when I connected with the support team for other products for an explanation, they blame it on ISP even though my ISP gives around 200 Mbps speed, Webex App is miraculously never "affected" by ISP speed.
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Scalability
ShowMyPc.com
No answers on this topic
Cisco
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
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Return on Investment
ShowMyPc.com
  • The on-demand access is free - can't get a better ROI than that
  • Plans are relatively inexpensive - as long as you are not managing large amounts of devices
  • Having a go to remote access solution that enables clients to control access is priceless
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Cisco
  • Cisco Jabber helped us develop a Business Continuity Plan in case of emergencies.
  • It allowed our employees to answer their office-phones remotely.
  • It saved us a 10.000$ investment every 4 years on the desk phones for only the Turkey office, possibly much higher figures on the global scale of Hilti.
Read full review
ScreenShots