What users are saying about
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Top Rated
268 Ratings

Webex (formerly Webex Teams)

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Top Rated
268 Ratings
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Score 8 out of 100
8 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Webex (formerly Webex Teams)

[Webex (formerly Webex Teams)] is really highly recommend to all [types of companies]. It is one of the best [tools] to communicate [with] the client and the business internally. The tool [is] affordable. It is so much easy to use, having 24*7 fully customer support. You also get a lot of [features] to perform while [on a] conferencing call or through the chat box i.e video sharing, gesture, emoji, small files transfer etc.
Anonymous | TrustRadius Reviewer

Vimeo Enterprise

Perfect for the "one to many" steaming scenarios. We sometimes struggle with choosing the right platform when we may need two way communication and establishing if the chat feature is sufficient or if we need to move to a true web conferencing platform. We love the simplicity of the one way stream and really try to make the presenting department justify any move to two way communication. We are so confident in Vimeo Live because we have all the control, if we go to any platform that relies on the far end having equipment of technical expertise the chances of a successful event diminish greatly
Dylan Costa, CTS-D, DMC-E | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Webex (formerly Webex Teams)
7.7
Vimeo Enterprise
Task Management
Webex (formerly Webex Teams)
7.6
Vimeo Enterprise
Gantt Charts
Webex (formerly Webex Teams)
7.2
Vimeo Enterprise
Scheduling
Webex (formerly Webex Teams)
7.6
Vimeo Enterprise
Workflow Automation
Webex (formerly Webex Teams)
7.1
Vimeo Enterprise
Mobile Access
Webex (formerly Webex Teams)
9.1
Vimeo Enterprise
Search
Webex (formerly Webex Teams)
8.1
Vimeo Enterprise
Visual planning tools
Webex (formerly Webex Teams)
6.9
Vimeo Enterprise

Communication

Webex (formerly Webex Teams)
7.8
Vimeo Enterprise
Chat
Webex (formerly Webex Teams)
9.1
Vimeo Enterprise
Notifications
Webex (formerly Webex Teams)
9.2
Vimeo Enterprise
Discussions
Webex (formerly Webex Teams)
8.8
Vimeo Enterprise
Surveys
Webex (formerly Webex Teams)
7.6
Vimeo Enterprise
Internal knowledgebase
Webex (formerly Webex Teams)
7.5
Vimeo Enterprise
Integrates with GoToMeeting
Webex (formerly Webex Teams)
6.1
Vimeo Enterprise
Integrates with Gmail and Google Hangouts
Webex (formerly Webex Teams)
5.9
Vimeo Enterprise
Integrates with Outlook
Webex (formerly Webex Teams)
8.3
Vimeo Enterprise

File Sharing & Management

Webex (formerly Webex Teams)
7.9
Vimeo Enterprise
Versioning
Webex (formerly Webex Teams)
7.5
Vimeo Enterprise
Video files
Webex (formerly Webex Teams)
8.6
Vimeo Enterprise
Audio files
Webex (formerly Webex Teams)
8.9
Vimeo Enterprise
Document collaboration
Webex (formerly Webex Teams)
7.2
Vimeo Enterprise
Access control
Webex (formerly Webex Teams)
7.7
Vimeo Enterprise
Advanced security features
Webex (formerly Webex Teams)
8.2
Vimeo Enterprise
Integrates with Google Drive
Webex (formerly Webex Teams)
6.6
Vimeo Enterprise
Device sync
Webex (formerly Webex Teams)
8.7
Vimeo Enterprise

Pros

Webex (formerly Webex Teams)

  • Instant messaging/chat feature is easy to use for DM's and group "spaces."
  • Connecting my work phone line to my laptop using the application is a game changer!
  • Being able to also access any other employee in our organization is also great.
Taylor S. Shelberg, MBA | TrustRadius Reviewer

Vimeo Enterprise

  • We use the hardware based Broadcaster which makes for very easy set up. It is so easy we can loan the equipment to smaller events that do not require our on site technical assistance.
  • Ease of integration and embedding in our Facebook page and website give our followers many options to join the stream.
  • Real time statistics on viewership and chat provide up to the minute understanding of our viewers needs and issues should they arise.
Dylan Costa, CTS-D, DMC-E | TrustRadius Reviewer

Cons

Webex (formerly Webex Teams)

  • We think that the fact that the trial period for WebEx is so short is a huge drawback: while most collaborative services allow up to a full month to get used to the platform and decide whether to use it after the trial period is over, Cisco WebEx only offers a couple of weeks.
  • Occasionally there are severe problems synchronizing the platform's audio with video operations. This is usually due to the quality of our internet connection, but can occur arbitrarily if documents are being uploaded to the platform during the execution of a video call session. Eventually this problem fixes itself, but it is usually annoying if you are in a group session.
  • The performance of its integrations with Webex AIM pro is not adequate, especially because when playing audio from AIM pro there are usually problems with the quality of this, and sometimes when playing these audio files the WebEx platform can freeze or close. It seems that the cause of this may be the use of an incompatible audio format, which shows a limitation in the platform.
Gregory Thomas | TrustRadius Reviewer

Vimeo Enterprise

  • The editing features are very basic for an archived event, work for us most of the time but can be clunky.
Dylan Costa, CTS-D, DMC-E | TrustRadius Reviewer

Likelihood to Renew

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.9
Based on 4 answers
Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
Anonymous | TrustRadius Reviewer

Vimeo Enterprise

No score
No answers yet
No answers on this topic

Usability

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 9.1
Based on 61 answers
As with lots of technology being used in a work context now, there are parallels with applications that are used in our personal lives outside of work. Webex is no different in some respects - its UI is easy to navigate on a mobile device (as it is on a PC as well), and the chat/messaging element is really easy to navigate and use. The integration with the Calling and Meetings side of things is presented to you in an intuitive way as well, and once set up by the System Admins works great. The aim of One Button To Push to join a meeting is still present and allows you to easily join or initiate a meeting from within the client.The ability for a Teams space to be created that has multiple federated people/organisations as part of it is really fantastic and it just works.As I mentioned previously in this review, keeping your Teams spaces/messaging folder organised can quickly become a problem if you don't keep on top of things.
Anonymous | TrustRadius Reviewer

Vimeo Enterprise

No score
No answers yet
No answers on this topic

Reliability and Availability

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 10.0
Based on 1 answer
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Brian Munn | TrustRadius Reviewer

Vimeo Enterprise

No score
No answers yet
No answers on this topic

Performance

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 9.0
Based on 1 answer
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Brian Munn | TrustRadius Reviewer

Vimeo Enterprise

No score
No answers yet
No answers on this topic

Support Rating

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.3
Based on 107 answers
I think Cisco has a better support now than in the past. When we place a support ticket, we get the answer quite quickly and the support engineers have a great experience with the product. So I think that it is a really great support. Of course there are some exceptions but in the most part we are satisfied.
Anonymous | TrustRadius Reviewer

Vimeo Enterprise

No score
No answers yet
No answers on this topic

In-Person Training

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 9.0
Based on 1 answer
We gave our this type of training to get better user adoption and to make sure our users understood how to effectively use this product.
Brian Munn | TrustRadius Reviewer

Vimeo Enterprise

No score
No answers yet
No answers on this topic

Online Training

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.0
Based on 1 answer
The online training is a great solution for some users. I prefer in person training.
Brian Munn | TrustRadius Reviewer

Vimeo Enterprise

No score
No answers yet
No answers on this topic

Implementation Rating

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.5
Based on 5 answers
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Brian Munn | TrustRadius Reviewer

Vimeo Enterprise

No score
No answers yet
No answers on this topic

Alternatives Considered

Webex (formerly Webex Teams)

Similar features between all of the various products. The interface on the other products seem much more intuitive and easier to use. New users prefer other products as they find the Webex (formerly Webex Teams) interface dated and difficult to navigate. Good security features in Webex make it the best offering for enterprise companies.
Victor Lau | TrustRadius Reviewer

Vimeo Enterprise

We chose Vimeo Live over StreamGuys as the yearly subscription model is much more flexible for our budget situation. The ease of use of the Broadcaster in Vimeo Live also reduced the amount of technical assistance required during events. The flexibility of embedding Vimeo Live streams into web and other social media with our own branding make it a better choice that Facebook and GoToMeeting.
Dylan Costa, CTS-D, DMC-E | TrustRadius Reviewer

Scalability

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 10.0
Based on 1 answer
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Brian Munn | TrustRadius Reviewer

Vimeo Enterprise

No score
No answers yet
No answers on this topic

Return on Investment

Webex (formerly Webex Teams)

  • Dedicated support was added to answer Webex and other video conferencing tickets.
  • Remote classes became more feasible without requiring students to meet at specific locations. This has increased enrollment in hybrid and distance type classes.
  • Personnel now have a common conference software to hold meetings on that they have become familiar with. Individual departments are becoming less fractured.
Anonymous | TrustRadius Reviewer

Vimeo Enterprise

  • As a University we view this as way to include a larger community in our events and ROI is not direct.
  • We moved from a pay per event streaming service to a yearly subscription with Vimeo Live and our usage has increased as departments don't have to consider the cost of each event.
Dylan Costa, CTS-D, DMC-E | TrustRadius Reviewer

Pricing Details

Webex (formerly Webex Teams)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex (formerly Webex Teams) Editions & Modules

Edition
FreeFree
Starter14.952
Business29.952
EnterpriseCustom Pricing
  1. per month
Additional Pricing Details

Vimeo Enterprise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vimeo Enterprise Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Webex (formerly Webex Teams)
8.3
Vimeo Enterprise
9.0

Likelihood to Renew

Webex (formerly Webex Teams)
8.9
Vimeo Enterprise

Usability

Webex (formerly Webex Teams)
9.1
Vimeo Enterprise

Reliability and Availability

Webex (formerly Webex Teams)
10.0
Vimeo Enterprise

Performance

Webex (formerly Webex Teams)
9.0
Vimeo Enterprise

Support Rating

Webex (formerly Webex Teams)
8.3
Vimeo Enterprise

In-Person Training

Webex (formerly Webex Teams)
9.0
Vimeo Enterprise

Online Training

Webex (formerly Webex Teams)
8.0
Vimeo Enterprise

Implementation Rating

Webex (formerly Webex Teams)
8.5
Vimeo Enterprise

Scalability

Webex (formerly Webex Teams)
10.0
Vimeo Enterprise

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