Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Webex App
Score 8.1 out of 10
N/A
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
$0
user/month
Wrike
Score 8.2 out of 10
Mid-Size Companies (51-1,000 employees)
Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.
$9.80
per month per user
Pricing
Webex AppWrike
Editions & Modules
Basic Plan
$0.00
user/month
Meet Plan
$13.50
user/month
Meet + Call Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Wrike Free
$0
per month per user
Wrike Team
$9.8
per month per user
Wrike Business
$24.8
per month per user
Wrike Enterprise
Request a quote
per month per user
Pinnacle
Request a quote
per month per user
Offerings
Pricing Offerings
Webex AppWrike
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsEvery premium plan begins with a 14-day trial period.
More Pricing Information
Community Pulse
Webex AppWrike
Considered Both Products
Webex App

No answer on this topic

Wrike
Chose Wrike
Asana is a product I use personally that I find compares favorably with Wrike. Wrike met security standards that satisfies our tech department and is a robust tool, but Asana has a more user friendly interface and is more intuitive. Wrike is likely more powerful but has limited …
Top Pros
Top Cons
Features
Webex AppWrike
Project Management
Comparison of Project Management features of Product A and Product B
Webex App
8.0
543 Ratings
2% above category average
Wrike
7.8
681 Ratings
4% above category average
Task Management7.6303 Ratings8.6676 Ratings
Gantt Charts7.3136 Ratings7.8476 Ratings
Scheduling8.2418 Ratings7.8589 Ratings
Workflow Automation7.9200 Ratings7.6572 Ratings
Mobile Access8.8509 Ratings7.6487 Ratings
Search8.0427 Ratings00 Ratings
Visual planning tools8.2222 Ratings00 Ratings
Resource Management00 Ratings7.7566 Ratings
Team Collaboration00 Ratings8.6674 Ratings
Support for Agile Methodology00 Ratings7.7339 Ratings
Support for Waterfall Methodology00 Ratings8.0299 Ratings
Document Management00 Ratings7.2568 Ratings
Email integration00 Ratings7.2518 Ratings
Timesheet Tracking00 Ratings7.9302 Ratings
Change request and Case Management00 Ratings7.723 Ratings
Budget and Expense Management00 Ratings7.7226 Ratings
Communication
Comparison of Communication features of Product A and Product B
Webex App
8.5
587 Ratings
6% above category average
Wrike
-
Ratings
Chat8.9577 Ratings00 Ratings
Notifications8.6568 Ratings00 Ratings
Discussions8.7521 Ratings00 Ratings
Surveys8.4277 Ratings00 Ratings
Internal knowledgebase8.1255 Ratings00 Ratings
Integrates with GoToMeeting8.2151 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.6175 Ratings00 Ratings
Integrates with Outlook8.6382 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Webex App
8.1
501 Ratings
0% below category average
Wrike
-
Ratings
Versioning7.6291 Ratings00 Ratings
Video files7.7430 Ratings00 Ratings
Audio files8.2431 Ratings00 Ratings
Document collaboration7.7405 Ratings00 Ratings
Access control8.5313 Ratings00 Ratings
Advanced security features8.3318 Ratings00 Ratings
Integrates with Google Drive8.3168 Ratings00 Ratings
Device sync8.7285 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Webex App
-
Ratings
Wrike
7.8
231 Ratings
5% above category average
Quotes/estimates00 Ratings8.21 Ratings
Invoicing00 Ratings7.31 Ratings
Project & financial reporting00 Ratings8.1228 Ratings
Integration with accounting software00 Ratings7.6130 Ratings
Best Alternatives
Webex AppWrike
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
FunctionFox
FunctionFox
Score 8.3 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Webex AppWrike
Likelihood to Recommend
8.4
(649 ratings)
8.4
(715 ratings)
Likelihood to Renew
8.5
(26 ratings)
8.3
(94 ratings)
Usability
8.9
(392 ratings)
8.4
(55 ratings)
Availability
7.7
(9 ratings)
9.0
(18 ratings)
Performance
8.2
(9 ratings)
7.9
(15 ratings)
Support Rating
8.0
(395 ratings)
9.0
(84 ratings)
In-Person Training
8.2
(3 ratings)
7.5
(5 ratings)
Online Training
8.6
(6 ratings)
7.7
(11 ratings)
Implementation Rating
8.8
(11 ratings)
9.1
(31 ratings)
Configurability
7.8
(10 ratings)
6.4
(10 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.4
(4 ratings)
Ease of integration
7.9
(7 ratings)
7.9
(6 ratings)
Product Scalability
8.8
(8 ratings)
8.3
(11 ratings)
Professional Services
-
(0 ratings)
7.9
(4 ratings)
Vendor post-sale
8.3
(6 ratings)
7.0
(7 ratings)
Vendor pre-sale
8.4
(7 ratings)
6.8
(7 ratings)
User Testimonials
Webex AppWrike
Likelihood to Recommend
Cisco
The biggest use case I have for Webex is the public and private Spaces feature. It is so handy to have a single place where I can collaborate with team members on a single project. We can chat about new ideas and share files just on that specific project. That way I am not having to search email, or a Sharepoint site or a network drives for files. And I don't have to search through a separate chat log for ideas for this project. Add to that that I can use the Webex app on my PC, Mac, iphone and Android tablet and that makes it the killer app.
Read full review
Wrike
My organization used Google Sheets to work with subbies, but we've since switched to Wrike. It is user friendly, has formulas and customizable fields. Wrike has been a lifesaver because instead of sharing Google Sheets with external customers and typically they messing up - deleting formulas, users can simply fill out a request form without logging into Wrike . All details are displayed in a table view, making management much easier.
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Pros
Cisco
  • High-quality, high-impact communications in our workflow.
  • It's great for sharing large documents, it doesn't slow down our communications.
  • The dark mode is excellent, it has a good image and seamless integration features.
  • We can record meetings, which is perfect for backing up any information that may be overlooked.
Read full review
Wrike
  • Wrike has been consistent in emailing any updates or changes to each person involved in each task.
  • Wrike has a simple to navigate website, with quick access to each task.
  • Wrike keeps all data files located at the top of the task for quick reference, which makes it easier for each team member to find.
  • Wrike adds date tags as well as any edited or deleted notes where we are able to cross-reference any major changes that may have been made.
Read full review
Cons
Cisco
  • The PIN message function is getting deleted after some time. I would prefer it to retain all PIN messages.
  • Option to add multiple quiet hours. This will allow me to set quiet hours for the whole weekend and not just the time range similar to weekdays.
  • Paste cells on messages. When I paste, for example, a 3x3 cell from a spreadsheet, the columns and rows are removed.
Read full review
Wrike
  • The email notifications that are automatically sent from Wrike when something is done are easy for users to miss or ignore.
  • Reporting can be limited. You have to create workarounds for collecting/storing the name of the person submitting the form in instances where they do not have their own Wrike license.
  • A more user-friendly interface, especially for those less familiar with project management software, would enhance overall accessibility.
Read full review
Likelihood to Renew
Cisco
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
Read full review
Wrike
I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.
Read full review
Usability
Cisco
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
Read full review
Wrike
Wrike, overall, is pretty easy to setup and use. I still find challenges in changing milestone dates but our programs / date changes are different than industry standard so that is partly the issue. We love the Excel look along with the dashboards! There are also built in analytics that really assist in seeing where the projects are!
Read full review
Reliability and Availability
Cisco
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
Read full review
Wrike
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
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Performance
Cisco
Software loads and runs well. I like the ability to run the full app version, or, just run through a browser using a lightweight webex experience. In a pinch, this ability has saved my bacon when I had to connect in an emergency on a borrowed phone or computer
Read full review
Wrike
Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX
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Support Rating
Cisco
The support team is quick in reverting to the issues faced, and it has multiple language support, which would be very helpful for some instances. Their expertise in resolving queries is instantaneous. Most of the common lags/issues in the application are identified and fixed with regular updates.
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Wrike
Support is very quickly and they want to solve problems actively. When I need additional info I can use community forum, when I've an issue I can use support form to get help. The support is of excellent quality from the first level, to grow when you talk to the engineers it becomes even more important
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In-Person Training
Cisco
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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Wrike
We had staff in person provide some training
Read full review
Online Training
Cisco
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
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Wrike
I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
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Implementation Rating
Cisco
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
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Wrike
There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group
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Alternatives Considered
Cisco
A lot of drops from calls/meetings frustrated me and my customers in some cases, but with Webex App, I see very less (or even null) drops, even when I am streaming HD content through my camera, even when I connected with the support team for other products for an explanation, they blame it on ISP even though my ISP gives around 200 Mbps speed, Webex App is miraculously never "affected" by ISP speed.
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Wrike
I have not used other products except Microsoft Teams channels with file sharing and standard sharing from Adobe, text and email messaging, and Zoom/gotomeeting sharing. This is the first product that I have used that had the functionality and platform where the sharing is simplistic. It is better than standard sharing through email or other simple forms because everything stays together.
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Contract Terms and Pricing Model
Cisco
No answers on this topic
Wrike
company purchase
Read full review
Scalability
Cisco
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
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Wrike
The sky is the limit for what can be done in Wrike. We started with 1 use case and within 5 months we migrated several key business practices over to Wrike because they were easier to manage. Use cases so far: process improvement, management review, corrective actions, maintenance requests, month-end financial closing, and document management. As we grow, it's easy to imagine putting even more into Wrike where it becomes a cornerstone for how we do business
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Professional Services
Cisco
No answers on this topic
Wrike
not sure
Read full review
Return on Investment
Cisco
  • Cisco Jabber helped us develop a Business Continuity Plan in case of emergencies.
  • It allowed our employees to answer their office-phones remotely.
  • It saved us a 10.000$ investment every 4 years on the desk phones for only the Turkey office, possibly much higher figures on the global scale of Hilti.
Read full review
Wrike
  • Adding versions of a document streamlines our editing process, preventing us from reviewing outdated versions of a document. This feature saves time, especially when working with external contributors who may not know Wrike well.
  • Blueprints save time because we do not have to manually enter all the details when scheduling a recurring project.
Read full review
ScreenShots

Wrike Screenshots

Screenshot of Resource ManagementScreenshot of Wrike TemplatesScreenshot of Team WorkloadScreenshot of Wrike ReportsScreenshot of Wrike apps & integrationsScreenshot of Wrike Gantt Chart