What users are saying about
125 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 125 reviews and ratings
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 52 reviews and ratings
Attribute Ratings
- Citrix ADC is rated higher in 1 area: Likelihood to Recommend
- F5 BIG-IP is rated higher in 1 area: Usability
- Citrix ADC and F5 BIG-IP are tied in 1 area: Support Rating
Likelihood to Recommend

8.5
Citrix ADC
85%
20 Ratings

8.4
BIG-IP
84%
12 Ratings
Usability

8.0
Citrix ADC
80%
1 Rating

9.0
BIG-IP
90%
1 Rating
Support Rating

7.7
Citrix ADC
77%
7 Ratings

7.7
BIG-IP
77%
7 Ratings
Likelihood to Recommend
Citrix ADC
Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.

Verified User
Consultant in Information Technology
Chemicals Company, 10,001+ employeesBIG-IP
Again, protection of enterprise data via VPN solution can be easily achieved with BIG IP. Despite its shortcomings, it has been very reliable as I use it daily to acess the coporate websites and do my work. I can imagine getting frustrated if the connection is not stable . Thankfully, Big IP is a very stable VPN client.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 10,001+ employeesPros
Citrix ADC
- Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
- Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
- Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
Systems Engineer
University of Florida Jacksonville Physicians, Inc.Hospital & Health Care, 5001-10,000 employees
BIG-IP
- Easy connection: you can connect to your corporate network with two clicks.
- IP restriction: F5 has a list of possible insecure IP numbers, if someone tries to connect using one of these numbers, F5 BIG-IP won't connect.
- Always on feature: Very handy feature, if you install always on, you won't need to click connect.

Verified User
Analyst in Information Technology
Information Technology and Services Company, 501-1000 employeesCons
Citrix ADC
- The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
- Being able to have more than just one routing table would allow the ability to leverage security.
Network Engineer
BI WORLDWIDEHospital & Health Care, 1001-5000 employees
BIG-IP
- The appliance had power supply problems, replaced 2 over the 5 years, $3000 each
- The appliance as a hardware device had no support 2 years after we bought them, moved to virtual
- Requires F5 knowledge, their terminology and way of doing things needs training

Verified User
Manager in Information Technology
Hospital & Health Care Company, 51-200 employeesPricing Details
Citrix ADC
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—BIG-IP
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Citrix ADC
Citrix ADC 8.0
Based on 1 answer
Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.

Verified User
Consultant in Information Technology
Chemicals Company, 10,001+ employeesBIG-IP
BIG-IP 9.0
Based on 1 answer
Great customization and easy to use help reference menus
Senior Network Security Engineer
InsightInformation Technology and Services, 5001-10,000 employees
Support Rating
Citrix ADC
Citrix ADC 7.7
Based on 7 answers
Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.

Verified User
Engineer in Information Technology
Insurance Company, 1001-5000 employeesBIG-IP
BIG-IP 7.7
Based on 7 answers
On the occasions when we've had to engage f5 support, they have been great. They have always resolved our issues quickly and been easy to work with and professional. The reason I give them a 10 out of 10, however, is because when we've had issues that have crossed over between the f5 BIG-IP, our Cisco switches, and our Microsoft IIS server the f5 support representatives have been extremely knowledgeable about every product and device involved and have been able to troubleshoot end-to-end without having to engage other vendors.
Network Engineer
Kentucky Administrative Office of the CourtsGovernment Administration, 1001-5000 employees
Alternatives Considered
Citrix ADC
Our company uses both Citrix ADC and F5 BigIP. This is mostly due to team preference. F5 seems to require the use of separate types of devices to do multi-site load balancing while Citrix ADC functionality is the same software on all devices you implement.

Verified User
Administrator in Information Technology
Computer Software Company, 5001-10,000 employeesBIG-IP
I can't recall the name of the previous software we used for remote intranet access, but it was much less reliable. F5 BIG-IP is consistent and easy to use--the authentication process happens quickly and reliably via my cell phone's facial recognition feature which is convenient and secure. No need to carry a key fob or enter a verification code. The previous software required email codes be sent and entered to verify access.

Verified User
Professional in Human Resources
Internet Company, 10,001+ employeesReturn on Investment
Citrix ADC
- It has saved a tremendous amount of money and manpower by allowing for broad support without the need for a VPN.
- The security functions within Netscaler enabled our business to pass additional IT-based audits.
- Having a full Citrix stack from front to back makes our business look more professional both to our users and outsiders.

Verified User
Manager in Information Technology
Construction Company, 51-200 employeesBIG-IP
- Load balancing is a requirement in most serious web environments, and this allows us to keep sites up and running in the event of partial server outages.
- Keeping sites extra secured with the advanced security and routing features is a plus.

Verified User
Technician in Information Technology
Entertainment Company, 51-200 employees