What users are saying about
106 Ratings
Top Rated
178 Ratings
106 Ratings
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Score 7.9 out of 100
Top Rated
178 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Citrix ADC

Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
Anonymous | TrustRadius Reviewer

FortiGate

Fortinet Fortigate is a robust firewall and security device. Fortinet has devices geared for any situations, and for any sized company...from single computer small businesses to extremely large organizations with thousands of computers. Fortinet Fortigate is reasonably priced and contains the ability to have multiple functions embedded into a single device, making management that much simpler. Its robust feature set is top-notch and is on a level playing field with the largest names in the business, and in my view, because of the cost difference, wins hands down.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Firewall

Citrix ADC
FortiGate
8.9
Identification Technologies
Citrix ADC
FortiGate
9.0
Visualization Tools
Citrix ADC
FortiGate
8.8
Content Inspection
Citrix ADC
FortiGate
8.8
Policy-based Controls
Citrix ADC
FortiGate
9.2
Active Directory and LDAP
Citrix ADC
FortiGate
8.8
Firewall Management Console
Citrix ADC
FortiGate
9.3
Reporting and Logging
Citrix ADC
FortiGate
8.7
VPN
Citrix ADC
FortiGate
9.4
High Availability
Citrix ADC
FortiGate
8.8
Stateful Inspection
Citrix ADC
FortiGate
8.8
Proxy Server
Citrix ADC
FortiGate
7.9

Pros

Citrix ADC

  • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
  • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
  • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
Jacob Corzine | TrustRadius Reviewer

FortiGate

  • My favorite aspect of the Fortigate product is the ease of use. The GUI is very easy to get around. The products rules and configuration are easy to learn and apply. The informational tools are easy to look at and produce results that are intuitive and quick to assess.
  • Another great attribute of the FortiGate product was reasonable pricing for the product and then the ongoing support. Living in the SMB space with tight governmental budgets is a huge factor in all my decisions. When a company like Fortinet comes along and produces good products at very reasonable prices it is good for SMB companies like mine. Many vendors price their products in a fashion that is beyond consideration by SMBs like myself.
  • Support is always a big factor in consideration of any product for our organization. Fortinet support has been extremely good. They have provided an onsite engineer at no cost to help us design, implement and maintain new products when needed. The call support has also been excellent, with quick response times and knowledgeable technicians.
Jeff Winter | TrustRadius Reviewer

Cons

Citrix ADC

  • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
  • Being able to have more than just one routing table would allow the ability to leverage security.
Josh Bugbee | TrustRadius Reviewer

FortiGate

  • Fortigate's SSL VPN client isn't available via MSI with an easy options for mass deployment and configuration out of the box. You need to have a Fortinet Developer Network license to create a custom deploy image.
  • Fortinet's after hours support is overseas and is adequate. Not stellar.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Citrix ADC

No score
No answers yet
No answers on this topic

FortiGate

FortiGate 9.9
Based on 4 answers
Fortinet's products have kept improving with new software releases and they continue to deliver great value. Their support is also very good. I believe that as a small enterprise, their products have given us competitive advantage delivering features and functionality that enable us to innovate and do things better. They also continue to be a leader in the markets they serve.
Adrian Cumberbatch | TrustRadius Reviewer

Usability

Citrix ADC

Citrix ADC 8.0
Based on 1 answer
Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.
Anonymous | TrustRadius Reviewer

FortiGate

FortiGate 9.8
Based on 6 answers
Ease of configuration, rich feature set and robust monitoring have made this product almost fun to use. I still consult the manual, but the intuitive design of the GUI makes most configuration tasks self explanatory. We deploy several different models, but the management is nearly identical across all of them, making it easy to keep on top of hundreds of devices
Steve Jenovai | TrustRadius Reviewer

Reliability and Availability

Citrix ADC

No score
No answers yet
No answers on this topic

FortiGate

FortiGate 10.0
Based on 2 answers
We had didn't any hardware failures at our two main office locations and upgraded our units last year after using them for about 5-6 years
Adrian Cumberbatch | TrustRadius Reviewer

Performance

Citrix ADC

No score
No answers yet
No answers on this topic

FortiGate

FortiGate 10.0
Based on 1 answer
Good performance and really good integration. We have integration with Microsoft AD.
Kewyn Medina | TrustRadius Reviewer

Support Rating

Citrix ADC

Citrix ADC 7.8
Based on 7 answers
Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
Anonymous | TrustRadius Reviewer

FortiGate

FortiGate 8.9
Based on 32 answers
We live in Turkey. Fortinet's Turkey office [dealt] constantly with us in our every problem or our experience. In addition, global support teams also supported every ticket we opened in every problem we encountered. They support innovative approaches and evaluate and offer solutions. In this context, they were very supportive of the problems we encountered in previous versions.
Tayfun Toka | TrustRadius Reviewer

In-Person Training

Citrix ADC

No score
No answers yet
No answers on this topic

FortiGate

FortiGate 10.0
Based on 1 answer
I received it a couple years afters use it and it was just to confirm my knowledge about the tool.
Kewyn Medina | TrustRadius Reviewer

Implementation Rating

Citrix ADC

No score
No answers yet
No answers on this topic

FortiGate

FortiGate 8.0
Based on 4 answers
Make sure that you have the most current version of FortiOS. Make sure all Fortigates are on the same version
Steve Jenovai | TrustRadius Reviewer

Alternatives Considered

Citrix ADC

I have only used NetScaler in the past which felt like a completely different application to what it is now. There used to be a substantial amount of lag and associated frustration when using it but now as Citrix it is superb, not perfect but for someone who knows what it once was, currently it's a delightful experience.
Anonymous | TrustRadius Reviewer

FortiGate

Fortigate is a lot easier to configure and manage than a Cisco ASA Firewall. Fortinet feels a lot more intuitive and easier to configure than Cisco. Fortinet is a lot more innovative and have easier to use products.
Artur Bittencourt | TrustRadius Reviewer

Scalability

Citrix ADC

No score
No answers yet
No answers on this topic

FortiGate

FortiGate 9.8
Based on 2 answers
My environments are pretty small (less than 100 users per location) so no issues here.
Adrian Cumberbatch | TrustRadius Reviewer

Return on Investment

Citrix ADC

  • More sales referrals; clients impressed with the ease and flexibility of accessing apps have resulted in more clientele.
  • Less time spent on other more time-consuming and less flexible technologies, such as MS RD services.
  • Increasing our cloud services footprint has been achieved because of our use of Citrix technology.
Ian Hansen | TrustRadius Reviewer

FortiGate

  • (Positive) The network is secured.
  • (Positive) As an analyst, I have to convince C level executives regarding protection from threats, intrusion, and productivity of the network resources. And I am achieving all the segments with ease of access.
  • (Neutral) The unavailability of post-sale service requires improvements. But due to the vast community of users and excellent documentation of the product, hides the lack of post-sale service availability.
Harshil Gupta | TrustRadius Reviewer

Pricing Details

Citrix ADC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FortiGate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Citrix ADC
8.9
FortiGate
9.1

Likelihood to Renew

Citrix ADC
FortiGate
9.9

Usability

Citrix ADC
8.0
FortiGate
9.8

Reliability and Availability

Citrix ADC
FortiGate
10.0

Performance

Citrix ADC
FortiGate
10.0

Support Rating

Citrix ADC
7.8
FortiGate
8.9

In-Person Training

Citrix ADC
FortiGate
10.0

Implementation Rating

Citrix ADC
FortiGate
8.0

Scalability

Citrix ADC
FortiGate
9.8

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