What users are saying about
125 Ratings
18 Ratings
125 Ratings
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Score 8.1 out of 100
18 Ratings
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Score 9.6 out of 100

Attribute Ratings

  • HAProxy is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.6

Citrix ADC

86%
21 Ratings
9.5

HAProxy

95%
7 Ratings

Usability

8.0

Citrix ADC

80%
1 Rating
9.1

HAProxy

91%
2 Ratings

Support Rating

7.7

Citrix ADC

77%
7 Ratings
9.7

HAProxy

97%
4 Ratings

Likelihood to Recommend

Citrix

Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
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Open Source

It prevents a single server failure from being a downtime event by adding redundancy to every layer of your architecture. A load balancer facilitates redundancy for the backend layer (web/app servers), but for a true high availability setup, you need to have redundant load balancers as well. So it is well suited for all production related servers and less suited for individual servers that do not require redundancy.
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Pros

Citrix

  • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
  • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
  • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
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Open Source

  • Low-Cost Load Balancer
  • Intelligent Request Routing based on URL and/or URI
  • Extremely flexible load balancing and healthchecks, can do almost anything including HTTP, HTTPS, PostgreSQL, etc.
  • SSL Termination
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Cons

Citrix

  • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
  • Being able to have more than just one routing table would allow the ability to leverage security.
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Open Source

  • A few, rare times each year, HAProxy CPU utilization spikes to 100% and server has to be rebooted - this may be related to HAProxy OR it could be an external factor causing this.
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Pricing Details

Citrix ADC

Starting Price

Editions & Modules

Citrix ADC editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    HAProxy

    Starting Price

    Editions & Modules

    HAProxy editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Citrix

      Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.
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      Open Source

      It is very easy to use. I was able to find a lot of documents for it on the internet. Very good community support. There are lots of examples available to try. We mostly use a command-line user interface to interact with it. The CLI is also super easy to use and very easy to interact with
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      Support Rating

      Citrix

      Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
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      Open Source

      We haven't used customer support. We mostly used the community version. We build a multi-node HAProxy cluster with HA to the proxy itself using opensource plugins available. With the support available on the internet and the documents available we don't need to use much customer support.
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      Alternatives Considered

      Citrix

      We chose Citrix ADC over Kemp and F5 due to additional integrations with various products such as Citrix/Horizon/Monitoring tools. We additionally chose ADC due to better ease of use and ability to have the appliances be virtual or physical, with the configuration being a simple migration of code which provided flexibility to be able to do a hybrid environment with ease.
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      Open Source

      We chose HA Proxy because it is cheaper than a hardware balancer, it is an open-source solution with a large community behind it and with constant updates. It also allows custom scripts according to needs.HA Proxy is a solution used in many internet sites like GitHub, Reddit, Twitter, and Tuenti.
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      Return on Investment

      Citrix

      • It has saved a tremendous amount of money and manpower by allowing for broad support without the need for a VPN.
      • The security functions within Netscaler enabled our business to pass additional IT-based audits.
      • Having a full Citrix stack from front to back makes our business look more professional both to our users and outsiders.
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      Open Source

      • Significantly lower investment vs competitors. In the case of F5s we have Virtual Editions so we're paying for the hardware to run it on top of the several thousand dollar licenses that are required for each pair and we currently have a pair of F5s per client so there's a huge potential for cost savings there.
      • Requires our network engineers to learn a new skill or our Systems engineers to take on the responsibility of managing the load balancers. It's not a huge difference either way, but it does impact the way we have done business in the past.
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