What users are saying about
106 Ratings
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Top Rated
174 Ratings
106 Ratings
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Score 7.9 out of 100

Jamf Pro

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Top Rated
174 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Citrix ADC

Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
Anonymous | TrustRadius Reviewer

Jamf Pro

Jamf [Pro] is great if you have a fleet of Apple Devices that you need to manage, but do not necessarily have the drive/will/time/manpower. Whatever your reason for being hesitant to get started on managing your devices, Jamf [Pro] can make it easier. We used a different MDM before for our lower school, and it took 5 weeks for two people to redeploy the devices before we could even start to clean them physically (read: sanitize because why are the kids always sticky). Now, it is just me, and I could re-deploy all of the devices in a day if I wanted to, but I actually do it over three so as to not overtax the network as it reinstalls all of the apps as I watch... It has been a great time saver, and now, in one week I (just me... I swear to you) I have all of my devices re-deployed and cleaned. I only need to wait on new enrollments to edit the numbers. I will admit Jamf [Pro] is not appropriate in an environment where you rely on that sort of time-consuming busywork to justify your hours, it is a time-saver!
Anonymous | TrustRadius Reviewer

Pros

Citrix ADC

  • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
  • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
  • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
Jacob Corzine | TrustRadius Reviewer

Jamf Pro

  • Jamf Nation - valuable information, tips, tricks and resources to go to when you might have issues. Often times the issue you are facing, isn't something new at all. There are always others who have run into it and can provide valuable insight to resolving. If it is something completely new, you have a plethora of other admins at your disposal who are able to quickly assist you.
  • Integrated patch management - easy to keep your software up to date on devices.
Dave Palombo | TrustRadius Reviewer

Cons

Citrix ADC

  • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
  • Being able to have more than just one routing table would allow the ability to leverage security.
Josh Bugbee | TrustRadius Reviewer

Jamf Pro

  • KnowledgeBase Articles should be introduced in Jamf Pro.
  • Light and Dark background feature should be included while login to Jamf Pro.
  • Jamf training curriculum need to be revisit specially Jamf 400 Expert exam.
  • Jamf should give the option to download individual device policy logs that will be really help to diagnose the issue.
  • Jamf Reset app is super duper cool but it’s only available only for iOS , likewise we should have Jamf reset app on macOS.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Citrix ADC

No score
No answers yet
No answers on this topic

Jamf Pro

Jamf Pro 8.8
Based on 7 answers
We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
Laurance J. Specht | TrustRadius Reviewer

Usability

Citrix ADC

Citrix ADC 8.0
Based on 1 answer
Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.
Anonymous | TrustRadius Reviewer

Jamf Pro

Jamf Pro 8.5
Based on 13 answers
Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
John Hathcock | TrustRadius Reviewer

Support Rating

Citrix ADC

Citrix ADC 7.8
Based on 7 answers
Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
Anonymous | TrustRadius Reviewer

Jamf Pro

Jamf Pro 8.8
Based on 62 answers
Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.
Anonymous | TrustRadius Reviewer

In-Person Training

Citrix ADC

No score
No answers yet
No answers on this topic

Jamf Pro

Jamf Pro 9.1
Based on 2 answers
They made me more comfortable using the product.
Anonymous | TrustRadius Reviewer

Implementation Rating

Citrix ADC

No score
No answers yet
No answers on this topic

Jamf Pro

Jamf Pro 9.6
Based on 8 answers
the on-site training and implementation was a huge boon
Aaron Tillery | TrustRadius Reviewer

Alternatives Considered

Citrix ADC

I have only used NetScaler in the past which felt like a completely different application to what it is now. There used to be a substantial amount of lag and associated frustration when using it but now as Citrix it is superb, not perfect but for someone who knows what it once was, currently it's a delightful experience.
Anonymous | TrustRadius Reviewer

Jamf Pro

Jamf Pro is pretty much in a class by itself. Apple Remote Desktop has a few distinct advantages, however. 1) the ability to execute a unix command on multiple systems and to see the output of those commands in one place on screen; 2) the ability to observe multiple desktops at once 3) it's easier to do quick one-offs to a group of machines or to run commands/programs under a current user context 4) it shows the state of each computer and whether it's logged on.
Brett Hendricks | TrustRadius Reviewer

Return on Investment

Citrix ADC

  • More sales referrals; clients impressed with the ease and flexibility of accessing apps have resulted in more clientele.
  • Less time spent on other more time-consuming and less flexible technologies, such as MS RD services.
  • Increasing our cloud services footprint has been achieved because of our use of Citrix technology.
Ian Hansen | TrustRadius Reviewer

Jamf Pro

  • The positive impact here would be that the company takes IT seriously, especially when dropping terms like security, protocols, and activity overwatch.
  • A negative impact would be the issues we have with SSO - making logging into Jamf for some users problematic in regard to browser issues.
  • An ROI for Jamf Pro would be that our objectives seem more achievable and realistic with thee use of this tool.
Peter Barnett | TrustRadius Reviewer

Screenshots

Pricing Details

Citrix ADC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Jamf Pro

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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