Using Microsoft Teams for small or large meetings is a great way to communicate and collaborate. Microsoft Application Virtualization is a terrific tool for presenting and sharing information, and its storage capacity is also excellent. Installing and centrally administering specialized apps to control who has access to it is one of the features I value most about this software. It also provides a separate UI for tracking the app's accesses. This program is not suitable for freelancers or clients that operate alone.
Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
Being able to have more than just one routing table would allow the ability to leverage security.
Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.
APP-V is no longer a supported technology and is on the way out, only on legacy support at this time. The changes in security emphasis in windows, as well as the changes in software development have meant that APP-V is no longer able to correctly package software. It has been superseded by the MSIX format and distribution via the Microsoft Store for Business.
Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
Microsoft Teams is included in our current Office 365 product set; therefore, there is no additional fee to use the application. It saves our company money by not having to pay for Slack or another internal chat service. For us, Microsoft Teams has a better user experience and product features. Teams' usability is higher than Slack's since it has access to OneDrive, email, and OneNote applications. Screen sharing, chat, and file-sharing operate smoothly, and the performance appears great.
We chose Citrix ADC over Kemp and F5 due to additional integrations with various products such as Citrix/Horizon/Monitoring tools. We additionally chose ADC due to better ease of use and ability to have the appliances be virtual or physical, with the configuration being a simple migration of code which provided flexibility to be able to do a hybrid environment with ease.
