What users are saying about
125 Ratings
28 Ratings
125 Ratings
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Score 8.1 out of 100
28 Ratings
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Score 7.8 out of 100

Feature Set Ratings

    Remote Administration

    Citrix ADC

    Feature Set Not Supported
    N/A
    8.1

    RDCMan

    81%
    Microsoft Remote Desktop Connection Manager (RDCMan) ranks higher in 14/14 features

    Screen sharing

    N/A
    0 Ratings
    6.7
    67%
    2 Ratings

    File transfer

    N/A
    0 Ratings
    9.8
    98%
    3 Ratings

    Instant message

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Secure remote access with Smart Card authentication

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Access to sleeping/powered-off computers

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Over-the-Internet remote session

    N/A
    0 Ratings
    9.7
    97%
    3 Ratings

    Initiate remote control from mobile

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Remote management of servers & workstations

    N/A
    0 Ratings
    9.8
    98%
    3 Ratings

    Remote Active Directory® management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Centralized management dashboard

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Session record

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Annotations

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Monitoring and Alerts

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Multi-platform remote control

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • Microsoft Remote Desktop Connection Manager (RDCMan) is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.6

    Citrix ADC

    86%
    21 Ratings
    9.8

    RDCMan

    98%
    3 Ratings

    Usability

    8.0

    Citrix ADC

    80%
    1 Rating

    RDCMan

    N/A
    0 Ratings

    Support Rating

    7.7

    Citrix ADC

    77%
    7 Ratings
    8.4

    RDCMan

    84%
    3 Ratings

    Likelihood to Recommend

    Citrix

    Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
    Read full review

    Microsoft

    The RDCMan software is highly effective at allowing me to organize and manage a large number of servers, and desktop computers. It’s quick and easy to use. It’s also highly reliable. In all the years that I have used it, I have never once experienced a crash or any other sort of error.
    Read full review

    Pros

    Citrix

    • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
    • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
    • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
    Read full review

    Microsoft

    • Quick
    • Easy
    • Minimal work on user end
    Read full review

    Cons

    Citrix

    • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
    • Being able to have more than just one routing table would allow the ability to leverage security.
    Read full review

    Microsoft

    • When trying to connect to a server/machine, and it doesn't connect, there is a "Disconnected" message that is displayed in the thumbnail. There is no information beyond this that explains why the server/machine did/could not connect. It would be helpful to the IT Administrator to know this information, even if Microsoft Remote Desktop Connection Manager (RDCMan) kept a log somewhere where this information can be analyzed.
    • There doesn't seem to be an option for connecting to a server that is usually only able to be accessed from a jump server. This will not connect if the server is set up as a server/machine within RDCman. This would be a beneficial feature to have within RDCman. Maybe one of the missing options is to be able to set this in the prospects for the jump server (within the Microsoft Remote Desktop Connection Manager (RDCMan) window).
    Read full review

    Pricing Details

    Citrix ADC

    Starting Price

    Editions & Modules

    Citrix ADC editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      RDCMan

      Starting Price

      $199 Starting Price

      Editions & Modules

      RDCMan editions and modules pricing
      EditionModules
      1 User$199.001
      5 Users$779.002

      Footnotes

      1. Starting Price
      2. Starting Price

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Citrix

      Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.
      Read full review

      Microsoft

      No answers on this topic

      Support Rating

      Citrix

      Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
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      Microsoft

      Plenty of information and support online, and with many things it's pretty straight forward for the average tech to navigate and work with. But with most things online you're not the only person that's had the issue before, and using a search engine you should be able to figure it out.
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      Alternatives Considered

      Citrix

      We chose Citrix ADC over Kemp and F5 due to additional integrations with various products such as Citrix/Horizon/Monitoring tools. We additionally chose ADC due to better ease of use and ability to have the appliances be virtual or physical, with the configuration being a simple migration of code which provided flexibility to be able to do a hybrid environment with ease.
      Read full review

      Microsoft

      RDCMan outshines TeamViewer in every possible way. It’s fast, more reliable, and easier to use. I have had frequent crashes and issues when using TeamViewer, while none with RDCMan. Screen responsiveness also seems much better with RDCMan versus TeamViewer. I would often experience lag issues when using TeamViewer.
      Read full review

      Return on Investment

      Citrix

      • It has saved a tremendous amount of money and manpower by allowing for broad support without the need for a VPN.
      • The security functions within Netscaler enabled our business to pass additional IT-based audits.
      • Having a full Citrix stack from front to back makes our business look more professional both to our users and outsiders.
      Read full review

      Microsoft

      • One positive impact it's had was that it has made it easier to manage servers since this could be done from a central location and through only one program. This, in effect, has helped to increase efficiency and save the time of those doing server management.
      • Another positive impact was that it is a product that could be deployed/installed by almost anyone, and one that fits reasonably quickly. It also doesn't use a whole lot of system resources when running, so this, in turn, helps the IT/Server Administrators still be efficient in the other work they have to do.
      Read full review

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