Microsoft Remote Desktop Connection Manager (RDCMan) vs. NetScaler ADC

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RDCMan
Score 7.9 out of 10
N/A
RDCMan, or Remote Desktop Connection Manager from Microsoft, creates a single location for IT administrators to organize, group and manage connections, allowing users to manage multiple desktops.
$199
Starting Price
NetScaler ADC
Score 8.1 out of 10
N/A
NetScaler ADC is an application delivery controller.N/A
Pricing
Microsoft Remote Desktop Connection Manager (RDCMan)NetScaler ADC
Editions & Modules
1 User
$199.00
Starting Price
5 Users
$779.00
Starting Price
No answers on this topic
Offerings
Pricing Offerings
RDCManNetScaler ADC
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft Remote Desktop Connection Manager (RDCMan)NetScaler ADC
Top Pros
Top Cons
Features
Microsoft Remote Desktop Connection Manager (RDCMan)NetScaler ADC
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Microsoft Remote Desktop Connection Manager (RDCMan)
8.1
3 Ratings
2% below category average
NetScaler ADC
-
Ratings
Screen sharing6.72 Ratings00 Ratings
File transfer10.03 Ratings00 Ratings
Instant message9.01 Ratings00 Ratings
Secure remote access with Smart Card authentication5.01 Ratings00 Ratings
Access to sleeping/powered-off computers7.01 Ratings00 Ratings
Over-the-Internet remote session10.03 Ratings00 Ratings
Initiate remote control from mobile10.02 Ratings00 Ratings
Remote management of servers & workstations10.03 Ratings00 Ratings
Remote Active Directory® management8.01 Ratings00 Ratings
Centralized management dashboard8.01 Ratings00 Ratings
Session record7.01 Ratings00 Ratings
Annotations8.01 Ratings00 Ratings
Monitoring and Alerts7.01 Ratings00 Ratings
Multi-platform remote control8.01 Ratings00 Ratings
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User Ratings
Microsoft Remote Desktop Connection Manager (RDCMan)NetScaler ADC
Likelihood to Recommend
10.0
(3 ratings)
8.6
(21 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
8.3
(2 ratings)
7.3
(4 ratings)
User Testimonials
Microsoft Remote Desktop Connection Manager (RDCMan)NetScaler ADC
Likelihood to Recommend
Microsoft
The RDCMan software is highly effective at allowing me to organize and manage a large number of servers, and desktop computers. It’s quick and easy to use. It’s also highly reliable. In all the years that I have used it, I have never once experienced a crash or any other sort of error.
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NetScaler
Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
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Pros
Microsoft
  • Quick
  • Easy
  • Minimal work on user end
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NetScaler
  • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
  • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
  • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
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Cons
Microsoft
  • When trying to connect to a server/machine, and it doesn't connect, there is a "Disconnected" message that is displayed in the thumbnail. There is no information beyond this that explains why the server/machine did/could not connect. It would be helpful to the IT Administrator to know this information, even if Microsoft Remote Desktop Connection Manager (RDCMan) kept a log somewhere where this information can be analyzed.
  • There doesn't seem to be an option for connecting to a server that is usually only able to be accessed from a jump server. This will not connect if the server is set up as a server/machine within RDCman. This would be a beneficial feature to have within RDCman. Maybe one of the missing options is to be able to set this in the prospects for the jump server (within the Microsoft Remote Desktop Connection Manager (RDCMan) window).
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NetScaler
  • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
  • Being able to have more than just one routing table would allow the ability to leverage security.
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Usability
Microsoft
No answers on this topic
NetScaler
Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.
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Support Rating
Microsoft
Plenty of information and support online, and with many things it's pretty straight forward for the average tech to navigate and work with. But with most things online you're not the only person that's had the issue before, and using a search engine you should be able to figure it out.
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NetScaler
Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
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Alternatives Considered
Microsoft
RDCMan outshines TeamViewer in every possible way. It’s fast, more reliable, and easier to use. I have had frequent crashes and issues when using TeamViewer, while none with RDCMan. Screen responsiveness also seems much better with RDCMan versus TeamViewer. I would often experience lag issues when using TeamViewer.
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NetScaler
We chose Citrix ADC over Kemp and F5 due to additional integrations with various products such as Citrix/Horizon/Monitoring tools. We additionally chose ADC due to better ease of use and ability to have the appliances be virtual or physical, with the configuration being a simple migration of code which provided flexibility to be able to do a hybrid environment with ease.
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Return on Investment
Microsoft
  • One positive impact it's had was that it has made it easier to manage servers since this could be done from a central location and through only one program. This, in effect, has helped to increase efficiency and save the time of those doing server management.
  • Another positive impact was that it is a product that could be deployed/installed by almost anyone, and one that fits reasonably quickly. It also doesn't use a whole lot of system resources when running, so this, in turn, helps the IT/Server Administrators still be efficient in the other work they have to do.
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NetScaler
  • It has saved a tremendous amount of money and manpower by allowing for broad support without the need for a VPN.
  • The security functions within Netscaler enabled our business to pass additional IT-based audits.
  • Having a full Citrix stack from front to back makes our business look more professional both to our users and outsiders.
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ScreenShots