What users are saying about
86 Ratings
86 Ratings
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Score 8.4 out of 100
1 Ratings
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Score 1 out of 100

Likelihood to Recommend

Citrix ADC

Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
Anonymous | TrustRadius Reviewer

Radware Alteon

These devices caused more problems for our company than benefits, I would never recommend these to colleagues.
Anonymous | TrustRadius Reviewer

Pros

Citrix ADC

  • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
  • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
  • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
Jacob Corzine | TrustRadius Reviewer

Radware Alteon

No answers on this topic

Cons

Citrix ADC

  • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
  • Being able to have more than just one routing table would allow the ability to leverage security.
Josh Bugbee | TrustRadius Reviewer

Radware Alteon

  • The software web application is beyond terrible, in most of the cases the web was broken or did not have similar functionality the command line interface had.
  • The command line interface wasn't a natural looking interface, it was very fumbled and while it ran on Linux, the interface was all menus and sub-menus.
  • When enabling different pools for different web services, when a new pool was activated, the old pool connections were all reset instead of allowing HTTP sessions to naturally expire.
Anonymous | TrustRadius Reviewer

Usability

Citrix ADC

Citrix ADC 8.0
Based on 1 answer
Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.
Anonymous | TrustRadius Reviewer

Radware Alteon

No score
No answers yet
No answers on this topic

Support

Citrix ADC

Citrix ADC 7.0
Based on 1 answer
Opening a support case with Citrix has always resulted in very attentive and professional service. They are knowledgeable and are able to diagnose and resolve issues rather quickly. This unfortunately is not the same for their "chat support" that they try to get you to use prior to opening a case. I did this once and it took way longer to explain the issue to them which resulted in having to open a support case anyway. From now on I do not bother with chat and open a support case for any issues.
Ivan Sytchev | TrustRadius Reviewer

Radware Alteon

No score
No answers yet
No answers on this topic

Alternatives Considered

Citrix ADC

I have experience with Fortinet Gateways and with Watch Guard gateways. I am aware these products are focused on different purposes but overall they are similar as they are Routers/VPN Endpoints. As far as Netscaler goes, it can compare well to these types of devices and excel when virtual application/desktop delivery is involved.
Aldo Gil | TrustRadius Reviewer

Radware Alteon

We moved away from Alteon to F5 BigIP LTM and just by swapping out the hardware, we saw 40% speed increase in our applications. Everything else is much improved as well, from the web interface to the command line to the API.
Anonymous | TrustRadius Reviewer

Return on Investment

Citrix ADC

  • More sales referrals; clients impressed with the ease and flexibility of accessing apps have resulted in more clientele.
  • Less time spent on other more time-consuming and less flexible technologies, such as MS RD services.
  • Increasing our cloud services footprint has been achieved because of our use of Citrix technology.
Ian Hansen | TrustRadius Reviewer

Radware Alteon

  • While running on these devices, every release caused many interruptions in service and caused thousands of dollars of lost revenue.
Anonymous | TrustRadius Reviewer

Pricing Details

Citrix ADC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Radware Alteon

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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