What users are saying about
114 Ratings
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Top Rated
1568 Ratings
114 Ratings
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Score 8.2 out of 100

Webex Meetings

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Top Rated
1568 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Citrix ADC

Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
Anonymous | TrustRadius Reviewer

Webex Meetings

Overall, Webex Meetings provides excellent options for all online conferencing needs whether it be an ad-hoc or day-to-day meeting, or a more formal large-scale event. The "service types" (meetings, training, events, and support) provide good options for a variety of teams and the needs they may have based on their roles and functions. The intuitive structure of the platform allows for a consistent host and user experience regardless of the "service type" being used making for easier adoption.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Citrix ADC
Webex Meetings
8.1
High quality audio
Citrix ADC
Webex Meetings
8.5
High quality video
Citrix ADC
Webex Meetings
8.4
Low bandwidth requirements
Citrix ADC
Webex Meetings
7.4
Mobile support
Citrix ADC
Webex Meetings
8.0

Screen Sharing

Citrix ADC
Webex Meetings
8.5
Desktop sharing
Citrix ADC
Webex Meetings
8.8
Whiteboards
Citrix ADC
Webex Meetings
8.2

Online Meetings / Events

Citrix ADC
Webex Meetings
8.4
Calendar integration
Citrix ADC
Webex Meetings
8.6
Meeting initiation
Citrix ADC
Webex Meetings
8.5
Integrates with social media
Citrix ADC
Webex Meetings
7.7
Record meetings / events
Citrix ADC
Webex Meetings
8.7
Slideshows
Citrix ADC
Webex Meetings
8.7

Online Events Collaboration

Citrix ADC
Webex Meetings
8.4
Live chat
Citrix ADC
Webex Meetings
8.4
Audience polling
Citrix ADC
Webex Meetings
8.5
Q&A
Citrix ADC
Webex Meetings
8.4

Online Events Security

Citrix ADC
Webex Meetings
8.6
User authentication
Citrix ADC
Webex Meetings
8.5
Participant roles & permissions
Citrix ADC
Webex Meetings
8.6
Confidential attendee list
Citrix ADC
Webex Meetings
8.7

Pros

Citrix ADC

  • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
  • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
  • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
Jacob Corzine | TrustRadius Reviewer

Webex Meetings

  • The different options that are now available within [Webex] Meetings solution [are] great things such as events, training, and breakout rooms. [These] are really useful in this world of remote collaboration.
  • The integration of Slido into [Webex] Meetings is a definite benefit as it increases engagement during a meeting.
  • I actively use my Personal Meeting Room and find having that space and dedicated meeting URL really useful for me.
Anonymous | TrustRadius Reviewer

Cons

Citrix ADC

  • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
  • Being able to have more than just one routing table would allow the ability to leverage security.
Josh Bugbee | TrustRadius Reviewer

Webex Meetings

  • Slow down feature releases, at least until fully ready (i.e. "New" Events)
  • Along the same lines, please avoid constant 'delayed' feature releases (if not fully ready for that month's release, maybe hold it for the following month's release?)
  • Offer more pre-recorded training options via the new 'golearn.webex.com' LMS site
Gina Cline | TrustRadius Reviewer

Likelihood to Renew

Citrix ADC

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Usability

Citrix ADC

Citrix ADC 8.0
Based on 1 answer
Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 9.0
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Citrix ADC

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 9.0
Based on 214 answers
I gave it a 10 out of 10 rating for availability, because since the pandemic started, which means 17 months already give or take, I have never had a moment where I needed to use Cisco Webex Meetings and the service was unavailable. Only once did the Webex app happen to have some issues and be unavailable in the last 17 months, but that got resolved in 2-3 hours. So from my own experience, in one and a half years, I never had an issue with the availability of the products and I use it daily at work.
Anonymous | TrustRadius Reviewer

Performance

Citrix ADC

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.7
Based on 194 answers
Cisco Webex Meetings' native app for Windows 10 OS consumes a lot of computer resources in terms of RAM usage and CPU usage, which makes it slower on your computer. It integrates with multiple applications and software and it does not tend to slow any software of application at all
Siddhant Tripathi | TrustRadius Reviewer

Support Rating

Citrix ADC

Citrix ADC 7.7
Based on 7 answers
Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.2
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

Implementation Rating

Citrix ADC

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 9.3
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Alternatives Considered

Citrix ADC

I have only used NetScaler in the past which felt like a completely different application to what it is now. There used to be a substantial amount of lag and associated frustration when using it but now as Citrix it is superb, not perfect but for someone who knows what it once was, currently it's a delightful experience.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex is a more mature product with integrations with Messaging and Calling all within the same suite of services. The audio and video call quality are top-notch. The Control Hub admin portal is user-friendly and comprehensive in terms of capabilities. The new training resources through GoLearn for new admins and end-users is really well done.
Eva Deneski | TrustRadius Reviewer

Scalability

Citrix ADC

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 9.0
Based on 193 answers
It has scaled without any problems, anyone in the organization and departments can use Cisco Webex Meetings easily. It helps us to provide regular communication between our customers and us.It is a very flexible and scalable software. In my organization all the employees are using the Cisco Webex Meetings with their own link of meeting[s] to connect with the team members. A really much needed product by CISCO.
Raman Sehgal | TrustRadius Reviewer

Return on Investment

Citrix ADC

  • More sales referrals; clients impressed with the ease and flexibility of accessing apps have resulted in more clientele.
  • Less time spent on other more time-consuming and less flexible technologies, such as MS RD services.
  • Increasing our cloud services footprint has been achieved because of our use of Citrix technology.
Ian Hansen | TrustRadius Reviewer

Webex Meetings

  • More productive
  • Ability to reach clients that otherwise would have been passed over
  • Helps cater to those more sensitive to the COVID-19 pandemic
  • Gives more access to those who otherwise would not have any or require more time, effort, and resources
Randy LaDow | TrustRadius Reviewer

Pricing Details

Citrix ADC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix ADC Editions & Modules

Additional Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Basic$0.001
Meet + Call Plan$20.001
Meet Plan$15.001
EnterpriseContact Sales
Call Plan$12.003
  1. user/month
  2. none
  3. user/month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Rating Summary

Likelihood to Recommend

Citrix ADC
9.1
Webex Meetings
8.6

Likelihood to Renew

Citrix ADC
Webex Meetings
7.6

Usability

Citrix ADC
8.0
Webex Meetings
9.0

Reliability and Availability

Citrix ADC
Webex Meetings
9.0

Performance

Citrix ADC
Webex Meetings
8.7

Support Rating

Citrix ADC
7.7
Webex Meetings
8.2

In-Person Training

Citrix ADC
Webex Meetings
6.4

Online Training

Citrix ADC
Webex Meetings
7.8

Implementation Rating

Citrix ADC
Webex Meetings
9.3

Scalability

Citrix ADC
Webex Meetings
9.0

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