26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Likelihood to Recommend

Citrix Endpoint Management

This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
Jerry Robinson | TrustRadius Reviewer

IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

IBM Security Identity and Access Manager is well-suited for larger organizations who can take advantage of the powerful features without being overwhelmed by the initial investments of both time and resources. It is advantageous for any company that wants to provide secure protection of both internal and external (client) information. The added bonus of threat management mitigation was an unforeseen bonus.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Citrix Endpoint Management
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
7.4
ID-Management Access Control
Citrix Endpoint Management
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
7.4
ID Management Single-Sign On (SSO)
Citrix Endpoint Management
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
9.6
Multi-Factor Authentication
Citrix Endpoint Management
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
8.0
Password Management
Citrix Endpoint Management
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
7.0
Account Provisioning and De-provisioning
Citrix Endpoint Management
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
6.0
ID Management Workflow Automation
Citrix Endpoint Management
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
6.0
ID Risk Management
Citrix Endpoint Management
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
7.6

Pros

Citrix Endpoint Management

  • It has efficient security control system. Easy to use and administer.
  • It is very easy to install, it connects well with with other apps.
  • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
  • It connects very well with other apps.
Prathamesh Muzumdar | TrustRadius Reviewer

IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

  • Reverse Proxy
  • SSO
  • Load Balancing
Anonymous | TrustRadius Reviewer

Cons

Citrix Endpoint Management

  • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
  • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
  • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
David Reese | TrustRadius Reviewer

IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

  • Not particularly user friendly
  • Performance is not good for administration
Wai Mun Leong | TrustRadius Reviewer

Usability

Citrix Endpoint Management

Citrix Endpoint Management 10.0
Based on 2 answers
The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
Jamaal Dickerson | TrustRadius Reviewer

IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

No score
No answers yet
No answers on this topic

Support Rating

Citrix Endpoint Management

Citrix Endpoint Management 9.5
Based on 5 answers
Citrix has great support and in case of problems, the technicians respond in a timely manner and are a great help
Anonymous | TrustRadius Reviewer

IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

No score
No answers yet
No answers on this topic

Alternatives Considered

Citrix Endpoint Management

We couldn't get AirWatch to work for us, installation on the devices was much too complex, and support was lacking. I've heard other companies didn't have as much of an issue, but we certainly did. Mobile Iron was evaluated at the surface, but we never brought it in for a formal eval due to time constraints.
Anonymous | TrustRadius Reviewer

IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

We evaluated Oracle Identity Manager and were ready to move ahead with the purchase plan, but then found that IBM addressed the needs of our company in a more robust fashion. The price was significantly higher, yet in the grand scheme of things, the safety of both our data and the data of our clients was the most important criteria.
Anonymous | TrustRadius Reviewer

Return on Investment

Citrix Endpoint Management

  • I don't deal with finances. I'm an "in the trenches" engineer. I try to help my customers' employees work more efficiently. With that being said, I see XenMobile being a layer of added security and enhanced end user productivity.
Stephen Karras | TrustRadius Reviewer

IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

  • By reducing effort needed to code encryption and session management within the application, it has returned significant ROI
Anonymous | TrustRadius Reviewer

Pricing Details

Citrix Endpoint Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Citrix Endpoint Management
9.3
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
8.4

Usability

Citrix Endpoint Management
10.0
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

Support Rating

Citrix Endpoint Management
9.5
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

Add comparison