26 Ratings
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Score 8.7 out of 100
3 Ratings
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Score 9.7 out of 100

Likelihood to Recommend

Citrix Endpoint Management

This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
Jerry Robinson | TrustRadius Reviewer

IBM Tivoli NetCool Configuration Manager

This is the best tool for monitoring purpose. We can associate Control-M with this tool(Netcool) for monitoring any activity on Control-M ( Like the jobs which got failed, the long running jobs, jobs that are not started yet, the node down alerts etc.)We can also link it with the drives to get the warning alerts on drive memory status. We receive a critical alert whenever C drive is more than 90% used. Likewise in other drives also.
Anonymous | TrustRadius Reviewer

Pros

Citrix Endpoint Management

  • It has efficient security control system. Easy to use and administer.
  • It is very easy to install, it connects well with with other apps.
  • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
  • It connects very well with other apps.
Prathamesh Muzumdar | TrustRadius Reviewer

IBM Tivoli NetCool Configuration Manager

  • This is one of the essential monitoring tool i have ever used before.
  • The best feature is its color code as per the priority. Black color alert - Extremely critical(P1), Red color alert- Critical(P2), Yellow color alerts- Major alerts(P3), Orange Color alert- Minor alerts(P4)
  • We receive a heart beat alert every hour to know whether the tool is working fine or not. This is the best function of this tool.
  • There is no additional training is required to use this tool as its coloring feature of the alerts make it more easy for the users.
  • The best user friendly tool.
Anonymous | TrustRadius Reviewer

Cons

Citrix Endpoint Management

  • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
  • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
  • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
David Reese | TrustRadius Reviewer

IBM Tivoli NetCool Configuration Manager

  • Since it is associated with the Control-M,there is a very small delay in throwing an alert on the Netcool console.
  • I have never faced any as such issue in this tool where there is any area of improvement needed.
Anonymous | TrustRadius Reviewer

Usability

Citrix Endpoint Management

Citrix Endpoint Management 10.0
Based on 2 answers
The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
Jamaal Dickerson | TrustRadius Reviewer

IBM Tivoli NetCool Configuration Manager

No score
No answers yet
No answers on this topic

Support Rating

Citrix Endpoint Management

Citrix Endpoint Management 9.5
Based on 5 answers
Citrix has great support and in case of problems, the technicians respond in a timely manner and are a great help
Anonymous | TrustRadius Reviewer

IBM Tivoli NetCool Configuration Manager

No score
No answers yet
No answers on this topic

Alternatives Considered

Citrix Endpoint Management

We couldn't get AirWatch to work for us, installation on the devices was much too complex, and support was lacking. I've heard other companies didn't have as much of an issue, but we certainly did. Mobile Iron was evaluated at the surface, but we never brought it in for a formal eval due to time constraints.
Anonymous | TrustRadius Reviewer

IBM Tivoli NetCool Configuration Manager

We have used the other monitoring tool as well like the monitoring tool associated with the Control-M itself but it not even close to the Netcool's features. In Control-M monitoring console we receive the only alerts which is associated to the unusual activity on the Control-M(Like job failure, long running job, jobs which are not started on its schedule time etc.) but in Netcool console we have diverse range of monitoring like drives notification, unusual activity on Control-M etc
Anonymous | TrustRadius Reviewer

Return on Investment

Citrix Endpoint Management

  • I don't deal with finances. I'm an "in the trenches" engineer. I try to help my customers' employees work more efficiently. With that being said, I see XenMobile being a layer of added security and enhanced end user productivity.
Stephen Karras | TrustRadius Reviewer

IBM Tivoli NetCool Configuration Manager

  • This tool makes the work more easy and transparent. We can monitor the whole by this tool.
  • This tool has best features like color coding as per the severity of the alert like P1, P2,P3 having the different color code.
  • Since, this tool is actually based on the color coding, it requires no additional training for the new users.
  • Its heart beat alert notification in every hour makes it more user friendly. This alert we receive every hour to know whether the tool is working fine or not.
  • A very user friendly and an essential monitoring tool.
Anonymous | TrustRadius Reviewer

Pricing Details

Citrix Endpoint Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM Tivoli NetCool Configuration Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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