Citrix Endpoint Management vs. Palo Alto Networks Prisma Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Citrix Endpoint Management
Score 8.3 out of 10
N/A
Citrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A
Palo Alto Networks Prisma Access
Score 8.7 out of 10
N/A
GlobalProtectâ„¢ delivers the protection of next-generation security platform to the mobile workforce in order to stop targeted cyberattacks, evasive application traffic, phishing, malicious websites, command-and-control traffic, and known and unknown threats.N/A
Pricing
Citrix Endpoint ManagementPalo Alto Networks Prisma Access
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Citrix Endpoint ManagementPalo Alto Networks Prisma Access
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Citrix Endpoint ManagementPalo Alto Networks Prisma Access
Top Pros
Top Cons
Best Alternatives
Citrix Endpoint ManagementPalo Alto Networks Prisma Access
Small Businesses
NinjaOne
NinjaOne
Score 9.1 out of 10

No answers on this topic

Medium-sized Companies
NinjaOne
NinjaOne
Score 9.1 out of 10

No answers on this topic

Enterprises
Automox
Automox
Score 8.9 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Citrix Endpoint ManagementPalo Alto Networks Prisma Access
Likelihood to Recommend
9.0
(7 ratings)
8.1
(5 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.8
(2 ratings)
-
(0 ratings)
User Testimonials
Citrix Endpoint ManagementPalo Alto Networks Prisma Access
Likelihood to Recommend
Citrix
This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
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Palo Alto Networks
Depending on the complexity of your equipment, devices, the network you are with, the size of your company, or the budget you are willing to pay, you should consider buying Prisma. I have in mind that it is a tool to make the leap to extra security for your devices; it is a complex tool that cannot be learned in a single day. Without a doubt, I would recommend her to a company that has a proven track record and knows what it wants.
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Pros
Citrix
  • It has efficient security control system. Easy to use and administer.
  • It is very easy to install, it connects well with with other apps.
  • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
  • It connects very well with other apps.
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Palo Alto Networks
  • Complete control and configuration of iOS devices across our network.
  • Great username options in the latest version to help keep our devices organized and easy to manage.
  • Easy to enroll devices to connect to the VPN.
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Cons
Citrix
  • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
  • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
  • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
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Palo Alto Networks
  • It lags a bit on new features
  • It is best used with an entire Palo Alto environment
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Usability
Citrix
The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
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Palo Alto Networks
No answers on this topic
Support Rating
Citrix
Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
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Palo Alto Networks
No answers on this topic
Alternatives Considered
Citrix
With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
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Palo Alto Networks
The management of connections is much more seamless with the Palo tool. AnyConnect was always a nightmare to get in and manage individual connections to what can and cannot be accessed based on IP addresses. We ended going with the newer methodology of remote access so that our users would be authenticated prior to entering login credentials.
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Return on Investment
Citrix
  • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
  • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
  • Easy access to internal resources - no need for separate vpn, etc...
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Palo Alto Networks
  • It allowed us to pass very strict audits from the world's largest banks.
  • It was easy for our IT department to implement.
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