Citrix Virtual Apps Essentials (discontinued) vs. Veeam ONE

For fast setup and implementation, Citrix Essentials was an enabler for connection success, otherwise, we could have just wasted time on other alternatives. Seemed that it was more 'out of the box' which works for us since we don't have the financial resources for complicated implementations. If this was a major ERP implementation, not sure if this would be the most appropriate solution across many countries.

Incentivized

Veeam One works great for monitoring virtual infrastructure. However, other dedicated server monitoring apps do better with monitoring the individual VMs. Where it stands out is its reporting functionality, which allows you to forecast growth and keep track of how you are using your resources. It is also great for companies without a big monitoring budget, as there is a pretty functional free version.

Incentivized

• User interface
• Support
• Integration

Incentivized

• Proactive Alerting - the product can provide email alerts to notify one of any issues in the environment.
• Capacity Planning and Forecasting - it has the ability to provide an analysis of the current environment as well as provide a report to forecast future capacity requirements.
• Monitoring and Reporting - the software can monitor you environment 24x7 with the ability to provide comprehensive reporting.

Incentivized

• Network Fileshare mapping where I have encountered some issues.

Incentivized

• The licensing is tricky to understand. You can have an enterprise BR license or a Veeam ONE license, and the split modules read from only one module where the license is actually loaded into it.
• Documentation could be a little better.
• It's not exactly pretty to look at. Themes and tweaks are pretty limited.

Incentivized

We rarely if ever call support, but overall Veeam is very responsive, quick to get a hold of, and knowledgeable in there help. Some companies get big like Veeam and their support drops off, but we haven't seen that with Veeam (but again, their products seem really solid and trouble free so we rarely need help).

Incentivized

Frankly, there were limited alternative products besides Citrix Essentials, and maybe we just need to learn more. We did not have the time to process complex Request for Proposals, obtain RFP responses, do a short-list, reference checks and a final selection with oral presentations, so IT helped Finance with moving forward and we appreciated their technical advice, speed, and guidance.

Incentivized

Veeam ONE does not stack up well against Prometheus because Prometheus is must more flexibile and customizable. AppDynamics and Veeam ONE are similar in that they excel with certain but different aspects. Veeam ONE with backups and AppDynamics with application performance.

• Client delivery
• Relationship management
• Visualization

Incentivized

• The most positive impact has been a centralized platform to manage all our vCenter Tags, which orchestrate all our BCDR solutions with Veeam.
• Response time for analyzing system performance when there are issues has greatly increased due to the simplicity of the software, plus we have been able to allow access to application developers and managers to view and asses their servers when they feel there are issues, without the need to contact the infrastructure team members.

Incentivized