What users are saying about
55 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 55 reviews and ratings
33 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 33 reviews and ratings
Attribute Ratings
- Palo Alto Networks GlobalProtect Mobile Security Manager is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.6
Citrix Gateway
86%
16 Ratings

9.0
GlobalProtect Mobile Security Manager
90%
4 Ratings
Support Rating

8.0
Citrix Gateway
80%
3 Ratings

GlobalProtect Mobile Security Manager
N/A
0 Ratings
Likelihood to Recommend
Citrix Gateway
The best usage scenario for Citrix Netscaler Gateway is in enterprises with a high volume of telecommuting users or in situations where the user needs to access certain applications from anywhere. In our case as a hospital, we need our doctors to access the medical records of the patients and be able to carry out any required action, with a high level of security and with a certain agility.
CIO (Chief Information Officer)
CLINICA MOMPIA, SAUHealth, Wellness and Fitness, 201-500 employees
GlobalProtect Mobile Security Manager
With our work force most remotely for the unforeseeable future this has been an extremely useful tool to manage all our remote VPN access and iOS devices in one place. Easy to install and our users have very little issues getting connected and staying connected. Certificates can be a little tricky sometimes but it's rarely an issue.

Verified User
Team Lead in Information Technology
Financial Services Company, 1001-5000 employeesPros
Citrix Gateway
- Very accessible to any app, and any devices using single URL.
- Very helpful to all the people using Citrix Gateway to do their job.
- Using Citrix Gateway agents are being productive and more successful in their roles as long as there's no issue or system down.
Travel Associate
ChoiceTelecommunications, 501-1000 employees
GlobalProtect Mobile Security Manager
- A single pane of glass in the Palo Alto ecosystem
- A nice policy-based enforcement GUI that is easily managed
- Many authentication configuration options supported.
- Good technical support options with email and phone based.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 201-500 employeesCons
Citrix Gateway
- I suggest make it more faster because sometimes its lagging but not all the time.
- When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer.
- I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool.

Verified User
Employee in Sales
Hospitality Company, 51-200 employeesGlobalProtect Mobile Security Manager
- It has created another area for us to manage some of the internet traffic for our users. Sites being open on-site and not on remote access or vice versa.
- In general, the certificates are easier to handle than while on Cisco solution, it is still a pain to get the remote device a cert in place if it has "broken."
- We would like to lock in the ability of which gateway we use to connect to the network. While it's not been an issue for us we have seen some oddness when using a different gateway than the preferred one.

Verified User
Analyst in Information Technology
Hospital & Health Care Company, 10,001+ employeesPricing Details
Citrix Gateway
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$995 per month
GlobalProtect Mobile Security Manager
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
Citrix Gateway
Citrix Gateway 8.0
Based on 3 answers
Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.

Verified User
Technician in Marketing
Information Technology and Services Company, 51-200 employeesGlobalProtect Mobile Security Manager
No score
No answers yet
No answers on this topic
Alternatives Considered
Citrix Gateway
I have not used any products that are somewhat similar to what Citrix Gateway does. And I don't think my company does have another product like it. I have worked in 3 different lines of business for the past 3 years in the company but this is the only time I was required to use it.
Group Sales
Choice HotelsHospitality, 51-200 employees
GlobalProtect Mobile Security Manager
Easier to implement and configure
Director of Services
Calpine Energy Solutions, LLCInformation Services, 11-50 employees
Return on Investment
Citrix Gateway
- we moved from Cisco to Citrix VPN, and no longer had to worry about certificate issues
- profile issues from Cisco were no longer a problem with Citrix.
- the amount of time PER VPN call dropped significantly in the internal helpdesk, however, the volume of calls stayed the same.
ConnectCare Hospital Billing Claims Application Coordinator
Bon Secours Health SystemHospital & Health Care, 10,001+ employees
GlobalProtect Mobile Security Manager
- This solved our problem of having more than one piece of software to manage access for different types of mobile devices.
- Reduced our cost of needing multiple licenses to manage our VPN connectivity outside of the office.

Verified User
Team Lead in Information Technology
Financial Services Company, 1001-5000 employees