55 Ratings
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Score 7.8 out of 100
17 Ratings
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Score 7.4 out of 100

Attribute Ratings

  • Citrix Gateway is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.6

Citrix Gateway

86%
16 Ratings
8.0

Workspace ONE Access

80%
1 Rating

Support Rating

8.0

Citrix Gateway

80%
3 Ratings

Workspace ONE Access

N/A
0 Ratings

Likelihood to Recommend

Citrix Gateway

The best usage scenario for Citrix Netscaler Gateway is in enterprises with a high volume of telecommuting users or in situations where the user needs to access certain applications from anywhere. In our case as a hospital, we need our doctors to access the medical records of the patients and be able to carry out any required action, with a high level of security and with a certain agility.
SEGUNDO GONZALEZ GONZALEZ | TrustRadius Reviewer

Workspace ONE Access

VMWare Identity Manager is a fantastic solution if you're looking for a "single point of access" type experience for delivering applications and data to your users. There are some features it lacks compared to some competitors, particularly when it comes to integration with other products and customization of look/feel, but we have been very successful using it to provide an easier user experience than our old systems were able to deliver.
Anonymous | TrustRadius Reviewer

Pros

Citrix Gateway

  • Very accessible to any app, and any devices using single URL.
  • Very helpful to all the people using Citrix Gateway to do their job.
  • Using Citrix Gateway agents are being productive and more successful in their roles as long as there's no issue or system down.
Mark Cedie Sagario | TrustRadius Reviewer

Workspace ONE Access

  • It provides an "SSO" type experience for access to applications and data. Users sign in to one "portal" and then have access to whatever university systems they need to do their job.
  • It greatly simplifies securing these types of access. Firewall rulesets can be made much simpler and easier to manage, as well.
Anonymous | TrustRadius Reviewer

Cons

Citrix Gateway

  • I suggest make it more faster because sometimes its lagging but not all the time.
  • When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer.
  • I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool.
Anonymous | TrustRadius Reviewer

Workspace ONE Access

  • There is not a ton of look/feel customization for VMWare Identity manager. We have had some complaints about the icons for the delivered applications, and it's very difficult to set up custom icons.
  • Integrating Identity Manager with our enterprise authentication solution, which is based on AD FS was not immediately intuitive or easy to do. It was possible, but it took some work.
  • Integrating Identity Manager with VMWare's own TrueSSO product (to allow certificate based authentication to work with MFA) was not intuitive and took some support calls.
Anonymous | TrustRadius Reviewer

Pricing Details

Citrix Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$995 per month

Workspace ONE Access

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

Citrix Gateway

Citrix Gateway 8.0
Based on 3 answers
Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
Anonymous | TrustRadius Reviewer

Workspace ONE Access

No score
No answers yet
No answers on this topic

Alternatives Considered

Citrix Gateway

I have not used any products that are somewhat similar to what Citrix Gateway does. And I don't think my company does have another product like it. I have worked in 3 different lines of business for the past 3 years in the company but this is the only time I was required to use it.
Princess Valenzuela | TrustRadius Reviewer

Workspace ONE Access

We also examined several other options, particularly Lenovo Unified Workspace. The Lenovo product had some advantages over the VMWare product, particularly in the areas of customization of the look / feel and user experience. However, we have been a longtime VMWare customer, and we have VMWare VDI and other product implementations in place now that paired very well with the VMWare product.
Anonymous | TrustRadius Reviewer

Return on Investment

Citrix Gateway

  • we moved from Cisco to Citrix VPN, and no longer had to worry about certificate issues
  • profile issues from Cisco were no longer a problem with Citrix.
  • the amount of time PER VPN call dropped significantly in the internal helpdesk, however, the volume of calls stayed the same.
David Reese | TrustRadius Reviewer

Workspace ONE Access

  • We were able to replace several products from different companies with a single one. IDM replaced a Citrix farm as well as various VPN solutions.
  • Identity Manager has had a positive impact on our workload on our IT and Security engineers, as well as our desktop support group. We are now able to manage one location for application delivery instead of many, and security and other troubleshooting is much simplified, which means a lighter workload for those groups.
Anonymous | TrustRadius Reviewer

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