What users are saying about
104 Ratings
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Top Rated
138 Ratings
104 Ratings
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Score 8 out of 100

Dialpad Talk

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Top Rated
138 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Podio

[Citrix Podios's] customer support is very quick and they provide you an option to convert your
project into small tasks so that you can better assist your team and extract
maximum work out of them hence I will totally recommend its usage. I could not think that keeping track of tasks could be this much easier and smart. It is a fully customizable tool that manages my tasks efficiently and deal with them effectively.
Gill Riskoff | TrustRadius Reviewer

Dialpad Talk

Dialpad is suited for almost every situation depending on the structure of the business. If you are an on-the-go person and have the ability to use your cellphone or home phone there are great functions for that. The great functions and features of Dialpad allow users the ability to track their calls, create an electronic contact list, and view/listen to their messages. There are so many features I love that have been well thought out and applied. I think for the medical industry, there [have] to be better wireless options than the ones given and headsets that have a longer range on them.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Podio
8.4
Dialpad Talk
Task Management
Podio
9.7
Dialpad Talk
Resource Management
Podio
7.1
Dialpad Talk
Gantt Charts
Podio
7.1
Dialpad Talk
Scheduling
Podio
6.3
Dialpad Talk
Workflow Automation
Podio
8.1
Dialpad Talk
Team Collaboration
Podio
9.8
Dialpad Talk
Support for Agile Methodology
Podio
9.2
Dialpad Talk
Support for Waterfall Methodology
Podio
8.3
Dialpad Talk
Document Management
Podio
8.6
Dialpad Talk
Email integration
Podio
9.2
Dialpad Talk
Mobile Access
Podio
8.2
Dialpad Talk
Timesheet Tracking
Podio
8.2
Dialpad Talk
Change request and Case Management
Podio
8.5
Dialpad Talk
Budget and Expense Management
Podio
9.4
Dialpad Talk

Professional Services Automation

Podio
8.8
Dialpad Talk
Quotes/estimates
Podio
8.8
Dialpad Talk
Invoicing
Podio
8.7
Dialpad Talk
Project & financial reporting
Podio
8.3
Dialpad Talk
Integration with accounting software
Podio
9.2
Dialpad Talk

Pros

Podio

  • Very easy for people without coding or technical skills to set up and maintain information in "Apps".
  • Platform is very easy to learn and adopt--it's intuitive.
  • Project management potential is awesome--instead of having to fit your projects into a structure that is industry specific, you can build an app that tracks what you want, in the order you want it.
  • Has a "relationship" field that allows you to relate an individual item or record to a record in another app. It effectively gives some of the functionality of a relational database.
  • Very useful for information sharing when staff members are in different regions or places.
Amy Smoucha | TrustRadius Reviewer

Dialpad Talk

  • Easy to set up – be up and running in minutes.
  • Easy to manage – web GUI makes management simple.
  • Great call quality – when direct to a desk phone or computer or HD audio on mobile quality is great and there is no perceptible delay that you can sometimes get with VOIP.
NICOLAS DIAZ | TrustRadius Reviewer

Cons

Podio

  • More filter options for calendars.
  • Customizable views for Relation fields.
  • Full featured Podio mobile App for iPad.
  • A customizable profile status – would love to work with Podio in silent mode (logged in while working, but "not available" for requests when in heavy work mode)
Jan Florian Maas | TrustRadius Reviewer

Dialpad Talk

  • Sometimes calls connect with no audio (you can't hear the caller)
  • It would be nice for Dialpad to auto sync new contacts from G-Suite (not requiring manual sync after initial sync)
  • It would be nice if Dialpad had a 'robo-attendant' option where you could type out a greeting and have the attendant read it (instead of having to record your own audio)
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Podio

Podio 9.1
Based on 17 answers
Podio customer service is great. The cloud and mobile service is fast (almost instant, continuous syncing). With a solid user base, and backed by Citrix, this is a serious business solution. They're also constantly working on improving and making it more powerful. I anticipate it only getting better
Nando Cabán-Méndez | TrustRadius Reviewer

Dialpad Talk

No score
No answers yet
No answers on this topic

Usability

Podio

Podio 6.0
Based on 2 answers
It is usable, for sure. Requires a bit of thinking to be really useful.
Anonymous | TrustRadius Reviewer

Dialpad Talk

Dialpad Talk 8.5
Based on 16 answers
The Dialpad app is very user friendly. It took very little time for even our most technically-challenged users to adopt it. Dialpad is also constantly upgrading their software so that functionality is gained. User adoption was really amazing. All it took was just making a few outbound calls and a few short videos to train our people.
Gregg Skala | TrustRadius Reviewer

Reliability and Availability

Podio

Podio 8.0
Based on 4 answers
I have not experienced any down time
Anonymous | TrustRadius Reviewer

Dialpad Talk

No score
No answers yet
No answers on this topic

Performance

Podio

Podio 8.0
Based on 2 answers
It works all the time and if I have a question, support get back to me ASAP
Anonymous | TrustRadius Reviewer

Dialpad Talk

No score
No answers yet
No answers on this topic

Support Rating

Podio

Podio 7.2
Based on 6 answers
Podio support was always responsive and very quick to provide answers and assistance during the history of using this product, their support team has always been top notch. There have been several cases where calling podio support a feature was not available and they provided either workaround solutions or added the features straight into their roadmap.
Anonymous | TrustRadius Reviewer

Dialpad Talk

Dialpad Talk 7.0
Based on 70 answers
  1. Dialpad Onboarding support was okay. I think this was because we used a 3rd party vendor. We had a lot of issues with provisioning the phones.
  2. The Dialpad sales rep forgot to mention that Dialpad is only compatible with Polycom desk phones so we bad to purchase new phones last minute.
  3. We were supposed to get 3 months free when we signed up with Dialpad as a courtesy but the charged us for the 3rd month. They have resolved this error but I think there was no designated point of contact on Dialpad's end to help things move more smoothly.
Anonymous | TrustRadius Reviewer

Implementation Rating

Podio

Podio 7.0
Based on 1 answer
Could of got more help sooner and mapped out structure after the 1st month. Future planning
Anonymous | TrustRadius Reviewer

Dialpad Talk

No score
No answers yet
No answers on this topic

Alternatives Considered

Podio

Compared to Salesforce: Podio is not as robust as a tool for CRM tracking. It also doesn't have the in-email capabilities that SF offers. Compared to Basecamp: Podio is somewhat similar to Basecamp but doesn't offer the same functionality with checking items off and archiving projects.Compared to Zoho Projects: Podio is vastly superior to Zoho Project's lack of flexibility (requiring a development team to build) and accessibility by all members (Zoho Projects requires a very limited number of "owners" of projects which makes it difficult if multiple owners need to assign one or more people to a project).
Anonymous | TrustRadius Reviewer

Dialpad Talk

We previously used an NEC Voice over IP system. Dialpad Talk is much easier to program and on/off schedule for holidays and weather closings. Also, the previous phone system could only be used while staff is at their office. Dialpad can be used anywhere and programmed from anywhere.
Anonymous | TrustRadius Reviewer

Scalability

Podio

Podio 10.0
Based on 2 answers
As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform
Anonymous | TrustRadius Reviewer

Dialpad Talk

No score
No answers yet
No answers on this topic

Return on Investment

Podio

  • Podio is great for task assignment and tracking. The ability to enter and assign tasks from mobile and track their completion saves me several phone calls a day.
  • Podio outdoes email as my go to place to search for information. The ability to forward emails into the system, organize by projects and contacts, and search it all saves considerable time and confusion.
  • Podio has considerable potential to reduce overall admin time spent organizing information (filing, tracking, etc) The ability to keep a single record of a given piece of information without being tied to email vs file structure works very well.
Keller Baum | TrustRadius Reviewer

Dialpad Talk

  • Quality- With this app we can secure our quality level, always being on top of every interaction and never missing possible behaviors than [need to] be addressed in a timely manner.
  • Flow- During the calls, we have some cards that remind our agents what to say and what to do when a specific word is mentioned.
  • Immediate assistance- As supervisors we use the option to listen on live every possible negative interaction and work it out immediately.
Jonatan Serna | TrustRadius Reviewer

Pricing Details

Podio

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Podio Editions & Modules

Additional Pricing Details

Dialpad Talk

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dialpad Talk Editions & Modules

Edition
Standard$20.001
Pro$30.001
EnterpriseContact sales team
  1. per user/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Podio
7.9
Dialpad Talk
7.6

Likelihood to Renew

Podio
9.1
Dialpad Talk

Usability

Podio
6.0
Dialpad Talk
8.5

Reliability and Availability

Podio
8.0
Dialpad Talk

Performance

Podio
8.0
Dialpad Talk

Support Rating

Podio
7.2
Dialpad Talk
7.0

Implementation Rating

Podio
7.0
Dialpad Talk

Scalability

Podio
10.0
Dialpad Talk

Add comparison