What users are saying about
104 Ratings
24 Ratings
104 Ratings
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Score 8 out of 100
24 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Podio

[Citrix Podios's] customer support is very quick and they provide you an option to convert your
project into small tasks so that you can better assist your team and extract
maximum work out of them hence I will totally recommend its usage. I could not think that keeping track of tasks could be this much easier and smart. It is a fully customizable tool that manages my tasks efficiently and deal with them effectively.
Gill Riskoff | TrustRadius Reviewer

Front

No matter if you are the sender or recipient, Front will make it easier for you because [from] the beginning it shows you different ways to organize your daily emails. When something new is coming, you will still have the power to control what is going to happen with that email, whether you assign it to yourself, or send it to a colleague, but never missing an interaction.
Jonatan Serna | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Podio
8.4
Front
7.2
Task Management
Podio
9.7
Front
7.0
Resource Management
Podio
7.1
Front
Gantt Charts
Podio
7.1
Front
5.0
Scheduling
Podio
6.3
Front
6.0
Workflow Automation
Podio
8.1
Front
9.2
Team Collaboration
Podio
9.8
Front
Support for Agile Methodology
Podio
9.2
Front
Support for Waterfall Methodology
Podio
8.3
Front
Document Management
Podio
8.6
Front
Email integration
Podio
9.2
Front
Mobile Access
Podio
8.2
Front
9.3
Timesheet Tracking
Podio
8.2
Front
Change request and Case Management
Podio
8.5
Front
Budget and Expense Management
Podio
9.4
Front
Search
Podio
Front
8.9
Visual planning tools
Podio
Front
5.0

Professional Services Automation

Podio
8.8
Front
Quotes/estimates
Podio
8.8
Front
Invoicing
Podio
8.7
Front
Project & financial reporting
Podio
8.3
Front
Integration with accounting software
Podio
9.2
Front

Communication

Podio
Front
8.1
Chat
Podio
Front
8.0
Notifications
Podio
Front
8.5
Discussions
Podio
Front
6.0
Integrates with Gmail and Google Hangouts
Podio
Front
8.9
Integrates with Outlook
Podio
Front
8.9

File Sharing & Management

Podio
Front
9.1
Video files
Podio
Front
9.1
Audio files
Podio
Front
9.2
Access control
Podio
Front
9.2
Integrates with Google Drive
Podio
Front
8.7
Device sync
Podio
Front
9.5

Pros

Podio

  • Very easy for people without coding or technical skills to set up and maintain information in "Apps".
  • Platform is very easy to learn and adopt--it's intuitive.
  • Project management potential is awesome--instead of having to fit your projects into a structure that is industry specific, you can build an app that tracks what you want, in the order you want it.
  • Has a "relationship" field that allows you to relate an individual item or record to a record in another app. It effectively gives some of the functionality of a relational database.
  • Very useful for information sharing when staff members are in different regions or places.
Amy Smoucha | TrustRadius Reviewer

Front

  • I call them "sticky notes" but Front calls them Comments. It's a way to collaboratively make comments on messages sent to joint inboxes for folks to coordinate a response before it goes back to the sender.
  • When exchanging with someone using the Comments feature, someone can create a draft reply and then share it before it goes out. It also includes the typing indicator letting you know they are not just replying, but specifically working on a draft reply. These things are really great for individuals, or teams, that don't sit next to each other.
  • Tagging. It's a fairly simple concept, but very useful for classifying notes and being able to manage, what could be, a messy inbox. Additionally, the ability to have your own personal tags really allows the user to manage their own messages in a way that works best for them.
Rick Scouffas | TrustRadius Reviewer

Cons

Podio

  • More filter options for calendars.
  • Customizable views for Relation fields.
  • Full featured Podio mobile App for iPad.
  • A customizable profile status – would love to work with Podio in silent mode (logged in while working, but "not available" for requests when in heavy work mode)
Jan Florian Maas | TrustRadius Reviewer

Front

  • Commenting doesn't translate across all threads, meaning you end up with two threads in your inbox that contain the same information, but only one has commented - very confusing.
  • When copying text from other sources and pasting into email draft, it looks uniform in the draft, but when received, the formatting is different.
  • Emails sent sent, archived, and deleted natively in Gmail do not always sync with Front inbox.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Podio

Podio 9.1
Based on 17 answers
Podio customer service is great. The cloud and mobile service is fast (almost instant, continuous syncing). With a solid user base, and backed by Citrix, this is a serious business solution. They're also constantly working on improving and making it more powerful. I anticipate it only getting better
Nando Cabán-Méndez | TrustRadius Reviewer

Front

No score
No answers yet
No answers on this topic

Usability

Podio

Podio 6.0
Based on 2 answers
It is usable, for sure. Requires a bit of thinking to be really useful.
Anonymous | TrustRadius Reviewer

Front

Front 9.0
Based on 1 answer
It's very easy to understand and use by new customer support agents as well. Be it a technology, product, or marketing person, we have trained most of the company folks to read and respond to customer conversations in their free time with the help of the Front app. It is also easy to set up for an admin and manage his/her team with communication rules.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Podio

Podio 8.0
Based on 4 answers
I have not experienced any down time
Anonymous | TrustRadius Reviewer

Front

No score
No answers yet
No answers on this topic

Performance

Podio

Podio 8.0
Based on 2 answers
It works all the time and if I have a question, support get back to me ASAP
Anonymous | TrustRadius Reviewer

Front

No score
No answers yet
No answers on this topic

Support Rating

Podio

Podio 7.2
Based on 6 answers
Podio support was always responsive and very quick to provide answers and assistance during the history of using this product, their support team has always been top notch. There have been several cases where calling podio support a feature was not available and they provided either workaround solutions or added the features straight into their roadmap.
Anonymous | TrustRadius Reviewer

Front

Front 9.0
Based on 8 answers
The support is good, and it's definitely prompt, but still lags when it comes to technical requirements, as I guess they are slow in developing newer features fast. So no complaints in terms of responsiveness, but yeah, at times it's not very helpful when you need certain features or are blocked on things which can't be unblocked.
Anonymous | TrustRadius Reviewer

Implementation Rating

Podio

Podio 7.0
Based on 1 answer
Could of got more help sooner and mapped out structure after the 1st month. Future planning
Anonymous | TrustRadius Reviewer

Front

No score
No answers yet
No answers on this topic

Alternatives Considered

Podio

Compared to Salesforce: Podio is not as robust as a tool for CRM tracking. It also doesn't have the in-email capabilities that SF offers. Compared to Basecamp: Podio is somewhat similar to Basecamp but doesn't offer the same functionality with checking items off and archiving projects.Compared to Zoho Projects: Podio is vastly superior to Zoho Project's lack of flexibility (requiring a development team to build) and accessibility by all members (Zoho Projects requires a very limited number of "owners" of projects which makes it difficult if multiple owners need to assign one or more people to a project).
Anonymous | TrustRadius Reviewer

Front

Zendesk is by far the market leader here and offers a tremendous solution. It is, of course, very expensive -- especially if you require multi-brand support. Many of the other solutions (except Groove) offer some flavor of multi-brand support but they are not as good as Zendesk. For example, the HappyFox multi-brand solution breaks down when it comes to FAQ setup -- the setup is extremely cumbersome and not worth the effort. The other area to watch out is with mobile support. Zendesk offers a clean and intuitive design on any device automatically out-of-the-box. Others, like Cayzu, are solid, but lack mobile support at this level -- probably a deal-breaker for most.We started using Front before we realized how important a live, robust FAQ resource would be for each site that we support. As we've learned firsthand, it would have been much better to integrate these features from the outset -- and hence we should have chosen something other than Front. If you are just supporting your customers with a single email address and don't have an extensive FAQ or knowledgebase, then Front could be a great option for you.
Anonymous | TrustRadius Reviewer

Scalability

Podio

Podio 10.0
Based on 2 answers
As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform
Anonymous | TrustRadius Reviewer

Front

No score
No answers yet
No answers on this topic

Return on Investment

Podio

  • Podio is great for task assignment and tracking. The ability to enter and assign tasks from mobile and track their completion saves me several phone calls a day.
  • Podio outdoes email as my go to place to search for information. The ability to forward emails into the system, organize by projects and contacts, and search it all saves considerable time and confusion.
  • Podio has considerable potential to reduce overall admin time spent organizing information (filing, tracking, etc) The ability to keep a single record of a given piece of information without being tied to email vs file structure works very well.
Keller Baum | TrustRadius Reviewer

Front

  • Saved our executive team considerable amount of time chasing support questions through different channels.
  • Gave our team clear accountability for who was lead on a support issue and how to escalate.
  • Customer regularly say our support is the best in the industry.
Tom Davies | TrustRadius Reviewer

Screenshots

Pricing Details

Podio

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Podio Editions & Modules

Additional Pricing Details

Front

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Front Editions & Modules

Edition
Starter$91
Enterprise$791
Plus$241
Prime$491
  1. per user/month
Additional Pricing Details

Rating Summary

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