What users are saying about
119 Ratings
119 Ratings
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Score 7.5 out of 100
576 Ratings
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Score 7.8 out of 100

Feature Set Ratings

  • HipChat (discontinued) ranks higher in 1 feature set: Project Management

Project Management

7.2

Podio

72%
7.3

HipChat (discontinued)

73%
Citrix Podio ranks higher in 14/15 features

Task Management

6.4
64%
24 Ratings
N/A
0 Ratings

Resource Management

8.5
85%
20 Ratings
N/A
0 Ratings

Gantt Charts

8.4
84%
8 Ratings
N/A
0 Ratings

Scheduling

5.3
53%
21 Ratings
N/A
0 Ratings

Workflow Automation

5.6
56%
25 Ratings
N/A
0 Ratings

Team Collaboration

6.2
62%
26 Ratings
N/A
0 Ratings

Support for Agile Methodology

5.9
59%
15 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

9.4
94%
11 Ratings
N/A
0 Ratings

Document Management

5.1
51%
22 Ratings
N/A
0 Ratings

Email integration

8.9
89%
21 Ratings
N/A
0 Ratings

Mobile Access

8.9
89%
21 Ratings
7.3
73%
98 Ratings

Timesheet Tracking

8.1
81%
13 Ratings
N/A
0 Ratings

Change request and Case Management

8.5
85%
18 Ratings
N/A
0 Ratings

Budget and Expense Management

5.3
53%
16 Ratings
N/A
0 Ratings

Search

N/A
0 Ratings
7.2
72%
104 Ratings

Professional Services Automation

7.8

Podio

78%

HipChat (discontinued)

Feature Set Not Supported
N/A
Citrix Podio ranks higher in 4/4 features

Quotes/estimates

5.6
56%
9 Ratings
N/A
0 Ratings

Invoicing

8.9
89%
9 Ratings
N/A
0 Ratings

Project & financial reporting

8.0
80%
9 Ratings
N/A
0 Ratings

Integration with accounting software

8.9
89%
6 Ratings
N/A
0 Ratings

Communication

Podio

Feature Set Not Supported
N/A
7.3

HipChat (discontinued)

73%
HipChat (discontinued) ranks higher in 6/6 features

Chat

N/A
0 Ratings
7.7
77%
133 Ratings

Notifications

N/A
0 Ratings
7.7
77%
131 Ratings

Discussions

N/A
0 Ratings
6.5
65%
111 Ratings

Surveys

N/A
0 Ratings
7.9
79%
35 Ratings

Internal knowledgebase

N/A
0 Ratings
7.0
70%
43 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
7.0
70%
23 Ratings

File Sharing & Management

Podio

Feature Set Not Supported
N/A
6.3

HipChat (discontinued)

63%
HipChat (discontinued) ranks higher in 6/6 features

Video files

N/A
0 Ratings
6.5
65%
86 Ratings

Audio files

N/A
0 Ratings
6.8
68%
74 Ratings

Access control

N/A
0 Ratings
6.5
65%
61 Ratings

Advanced security features

N/A
0 Ratings
5.8
58%
50 Ratings

Integrates with Google Drive

N/A
0 Ratings
6.0
60%
28 Ratings

Device sync

N/A
0 Ratings
6.0
60%
56 Ratings

Attribute Ratings

  • Citrix Podio is rated higher in 2 areas: Ease of integration, Product Scalability
  • HipChat (discontinued) is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Implementation Rating
  • Citrix Podio and HipChat (discontinued) are tied in 1 area: Support Rating

Likelihood to Recommend

6.0

Podio

60%
42 Ratings
6.8

HipChat (discontinued)

68%
134 Ratings

Likelihood to Renew

9.1

Podio

91%
17 Ratings
9.8

HipChat (discontinued)

98%
2 Ratings

Usability

6.0

Podio

60%
2 Ratings
7.2

HipChat (discontinued)

72%
8 Ratings

Availability

8.0

Podio

80%
8 Ratings

HipChat (discontinued)

N/A
0 Ratings

Performance

8.0

Podio

80%
4 Ratings

HipChat (discontinued)

N/A
0 Ratings

Support Rating

7.0

Podio

70%
10 Ratings
7.0

HipChat (discontinued)

70%
10 Ratings

Implementation Rating

7.0

Podio

70%
2 Ratings
8.4

HipChat (discontinued)

84%
6 Ratings

Configurability

7.0

Podio

70%
1 Rating

HipChat (discontinued)

N/A
0 Ratings

Ease of integration

8.0

Podio

80%
1 Rating
7.6

HipChat (discontinued)

76%
8 Ratings

Product Scalability

10.0

Podio

100%
2 Ratings
7.2

HipChat (discontinued)

72%
10 Ratings

Vendor post-sale

8.0

Podio

80%
1 Rating

HipChat (discontinued)

N/A
0 Ratings

Vendor pre-sale

7.0

Podio

70%
1 Rating

HipChat (discontinued)

N/A
0 Ratings

Likelihood to Recommend

Citrix

[Citrix Podios's] customer support is very quick and they provide you an option to convert your
project into small tasks so that you can better assist your team and extract
maximum work out of them hence I will totally recommend its usage. I could not think that keeping track of tasks could be this much easier and smart. It is a fully customizable tool that manages my tasks efficiently and deal with them effectively.
Read full review

Atlassian

Well suited for
Cross-teams communication.
Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
Not suited for:
Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Read full review

Pros

Citrix

  • Very easy for people without coding or technical skills to set up and maintain information in "Apps".
  • Platform is very easy to learn and adopt--it's intuitive.
  • Project management potential is awesome--instead of having to fit your projects into a structure that is industry specific, you can build an app that tracks what you want, in the order you want it.
  • Has a "relationship" field that allows you to relate an individual item or record to a record in another app. It effectively gives some of the functionality of a relational database.
  • Very useful for information sharing when staff members are in different regions or places.
Read full review

Atlassian

  • HipChat is the first enterprise team chat application, hence it invented the idea of itself.
  • Cross-platform support and hence runs on most of the computing devices
  • Efficient search
  • Completely free for smaller teams
  • Webhooks +1
  • Integrations with Atlassian products and other systems as well. For example, Infra monitoring applications.
  • Custom emojis
  • Media and file sharing directly or in a group
  • Video chat
Read full review

Cons

Citrix

  • More filter options for calendars.
  • Customizable views for Relation fields.
  • Full featured Podio mobile App for iPad.
  • A customizable profile status – would love to work with Podio in silent mode (logged in while working, but "not available" for requests when in heavy work mode)
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Atlassian

  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
Read full review

Pricing Details

Podio

Starting Price

$9 per month

Editions & Modules

Podio editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    A discount is available for annual pricing.

    HipChat (discontinued)

    Starting Price

    $0 per user

    Editions & Modules

    HipChat (discontinued) editions and modules pricing
    EditionModules
    HipChat Basic$01
    HipChat Plus$22

    Footnotes

    1. per user
    2. per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)

    Likelihood to Renew

    Citrix

    Podio customer service is great. The cloud and mobile service is fast (almost instant, continuous syncing). With a solid user base, and backed by Citrix, this is a serious business solution. They're also constantly working on improving and making it more powerful. I anticipate it only getting better
    Read full review

    Atlassian

    If they fix the bugs the last update gave that are causing hipchat to crash more often.
    Read full review

    Usability

    Citrix

    It is usable, for sure. Requires a bit of thinking to be really useful.
    Read full review

    Atlassian

    The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
    Read full review

    Reliability and Availability

    Citrix

    I have not experienced any down time
    Read full review

    Atlassian

    No answers on this topic

    Performance

    Citrix

    It works all the time and if I have a question, support get back to me ASAP
    Read full review

    Atlassian

    No answers on this topic

    Support Rating

    Citrix

    Podio support was always responsive and very quick to provide answers and assistance during the history of using this product, their support team has always been top notch. There have been several cases where calling podio support a feature was not available and they provided either workaround solutions or added the features straight into their roadmap.
    Read full review

    Atlassian

    HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
    Read full review

    Implementation Rating

    Citrix

    Could of got more help sooner and mapped out structure after the 1st month. Future planning
    Read full review

    Atlassian

    I don't have insights as I was not a part of the implementation. However, I love the end product
    Read full review

    Alternatives Considered

    Citrix

    Compared to Salesforce: Podio is not as robust as a tool for CRM tracking. It also doesn't have the in-email capabilities that SF offers. Compared to Basecamp: Podio is somewhat similar to Basecamp but doesn't offer the same functionality with checking items off and archiving projects. Compared to Zoho Projects: Podio is vastly superior to Zoho Project's lack of flexibility (requiring a development team to build) and accessibility by all members (Zoho Projects requires a very limited number of "owners" of projects which makes it difficult if multiple owners need to assign one or more people to a project).
    Read full review

    Atlassian

    We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
    Read full review

    Scalability

    Citrix

    As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform
    Read full review

    Atlassian

    Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
    Read full review

    Return on Investment

    Citrix

    • Podio is great for task assignment and tracking. The ability to enter and assign tasks from mobile and track their completion saves me several phone calls a day.
    • Podio outdoes email as my go to place to search for information. The ability to forward emails into the system, organize by projects and contacts, and search it all saves considerable time and confusion.
    • Podio has considerable potential to reduce overall admin time spent organizing information (filing, tracking, etc) The ability to keep a single record of a given piece of information without being tied to email vs file structure works very well.
    Read full review

    Atlassian

    • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
    Read full review

    Screenshots

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