What users are saying about
98 Ratings
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Top Rated
590 Ratings
98 Ratings
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Score 8.1 out of 100

HubSpot CRM

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Top Rated
590 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Podio

Some people seemed to be confused by too many options. Customizing your work in a digital workspace needs means rethinking your possibilities by knowing your toolset well. In the beginning, I was a little bit frustrated, because I didn't see all these options and there was a lack of best practise. Studying the large Podio App Store solutions helped me to understand. If you do not have the time it's the best moment for getting in contact with one of the Podio partners.
Jan Florian Maas | TrustRadius Reviewer

HubSpot CRM

HubSpot CRM is perfect for sales/marketing teams that require a simple CRM tool with few advanced features. This is all included in affordable plans that range from free to $50 a month. The more advanced features that larger companies may need to use are not included in these plans. HubSpot provides awesome comprehensive features in some of their more expensive plans, which might be suitable for later-stage companies, not startups.
Fedor Paretsky | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Podio
8.0
HubSpot CRM
Task Management
Podio
9.4
HubSpot CRM
Resource Management
Podio
7.1
HubSpot CRM
Gantt Charts
Podio
6.0
HubSpot CRM
Scheduling
Podio
6.1
HubSpot CRM
Workflow Automation
Podio
8.2
HubSpot CRM
Team Collaboration
Podio
9.8
HubSpot CRM
Support for Agile Methodology
Podio
8.4
HubSpot CRM
Support for Waterfall Methodology
Podio
7.7
HubSpot CRM
Document Management
Podio
8.3
HubSpot CRM
Email integration
Podio
8.2
HubSpot CRM
Mobile Access
Podio
6.7
HubSpot CRM
Timesheet Tracking
Podio
8.0
HubSpot CRM
Change request and Case Management
Podio
8.0
HubSpot CRM
Budget and Expense Management
Podio
9.3
HubSpot CRM

Professional Services Automation

Podio
8.3
HubSpot CRM
Quotes/estimates
Podio
8.6
HubSpot CRM
Invoicing
Podio
8.0
HubSpot CRM
Project & financial reporting
Podio
8.3
HubSpot CRM
Integration with accounting software
Podio
8.4
HubSpot CRM

Sales Force Automation

Podio
HubSpot CRM
8.2
Customer data management / contact management
Podio
HubSpot CRM
8.9
Workflow management
Podio
HubSpot CRM
8.5
Territory management
Podio
HubSpot CRM
7.1
Opportunity management
Podio
HubSpot CRM
8.3
Integration with email client (e.g., Outlook or Gmail)
Podio
HubSpot CRM
8.8
Contract management
Podio
HubSpot CRM
8.0
Quote & order management
Podio
HubSpot CRM
7.5
Interaction tracking
Podio
HubSpot CRM
8.5
Channel / partner relationship management
Podio
HubSpot CRM
8.0

Customer Service & Support

Podio
HubSpot CRM
8.1
Case management
Podio
HubSpot CRM
8.1
Call center management
Podio
HubSpot CRM
8.2
Help desk management
Podio
HubSpot CRM
7.9

Marketing Automation

Podio
HubSpot CRM
9.1
Lead management
Podio
HubSpot CRM
9.0
Email marketing
Podio
HubSpot CRM
9.1

CRM Project Management

Podio
HubSpot CRM
7.9
Task management
Podio
HubSpot CRM
8.5
Billing and invoicing management
Podio
HubSpot CRM
6.9
Reporting
Podio
HubSpot CRM
8.3

CRM Reporting & Analytics

Podio
HubSpot CRM
8.1
Forecasting
Podio
HubSpot CRM
8.2
Pipeline visualization
Podio
HubSpot CRM
8.4
Customizable reports
Podio
HubSpot CRM
7.7

Customization

Podio
HubSpot CRM
7.9
Custom fields
Podio
HubSpot CRM
8.5
Custom objects
Podio
HubSpot CRM
7.5
Scripting environment
Podio
HubSpot CRM
7.6
API for custom integration
Podio
HubSpot CRM
8.2

Security

Podio
HubSpot CRM
8.8
Single sign-on capability
Podio
HubSpot CRM
8.7
Role-based user permissions
Podio
HubSpot CRM
8.9

Social CRM

Podio
HubSpot CRM
8.4
Social data
Podio
HubSpot CRM
8.4
Social engagement
Podio
HubSpot CRM
8.4

Integrations with 3rd-party Software

Podio
HubSpot CRM
8.6
Marketing automation
Podio
HubSpot CRM
8.6
Compensation management
Podio
HubSpot CRM
8.6

Platform

Podio
HubSpot CRM
8.1
Mobile access
Podio
HubSpot CRM
8.1

Pros

Podio

  • Very easy for people without coding or technical skills to set up and maintain information in "Apps".
  • Platform is very easy to learn and adopt--it's intuitive.
  • Project management potential is awesome--instead of having to fit your projects into a structure that is industry specific, you can build an app that tracks what you want, in the order you want it.
  • Has a "relationship" field that allows you to relate an individual item or record to a record in another app. It effectively gives some of the functionality of a relational database.
  • Very useful for information sharing when staff members are in different regions or places.
Amy Smoucha | TrustRadius Reviewer

HubSpot CRM

  • Hubspot CRM is fantastically easy to navigate and use. Having used three other big-name CRM systems, I would say Hubspot has been by far the easiest to set up and use on a regular basis. The list and contact profile views are beautifully designed and intuitive to manipulate as needed.
  • Hubspot CRM's Lists functionality is so convenient for segmenting your master contact list in all sorts of ways. I use it anytime I need to find out how many or who from our list fits a narrow set of criteria. Even in past jobs where we had other database tools that we could use, Hubspot was the fastest and easiest to get that information.
  • Hubspot makes it easy to import your contact lists from other tools and sources. The migration tool is intuitive and works reliably. I was able to onboard a list of about 500 contacts in less than 10 minutes, including the time it took to diagnose compatibility errors on the first import.
Josh Summerhays | TrustRadius Reviewer

Cons

Podio

  • Like a set of old-school Lego, you must know what you want to do with it before digging in. Just creating an account to “give it a try” won't do. This requires planning, and discipline to execute.
  • As of the date of the review, some functions, like CRM fall a little short of dedicated SaaS solutions. A lot can be achieved, however, with API and outside extension.
  • Again, as of date of review: No built-in task dependencies or Gantt chart functionality.
  • Somewhere along the line we lost Google Apps integration, which was a great way to clean the inbox. One used to be able to create a Task from within a message, which in turn would include the body of the email message for reference.
  • Calendar integration is convoluted. Global calendar, Workspace calendars. IT gets a little unwieldy to manage.
  • Sharing with clients is impractical.
Nando Cabán-Méndez | TrustRadius Reviewer

HubSpot CRM

  • The ON or OFF nature of tracking email means that you’re not only capturing conversations with prospects, but with anyone you interact with. This can add redundant or undesirable data to your CRM. It would be nice to be more selective with tracking, or have the ability to customize tracking specific types of interactions.
  • Setup and Implementation calls were not extensively planned or organized, meaning we spent much of our time with the specialist going over previously discussed user requirements and troubleshooting, rather than implementing our desired state.
  • Features and functionalities like data point anchoring for reporting (which were promised during the sales process), were either incomplete or did not function as expected. Once we entered a formal engagement, it was communicated to us that we could not build some of our desired reports as envisioned and that email tracking would only be possible by manually clicking a checkbox in all outgoing messages. This led to further troubleshooting and requirements gathering, taking away from our bank of allotted hours with our implementation specialist.
  • Our client success manager was very helpful and friendly, however, no clear communication channels were established outside the CSM. This meant that we couldn’t always be sure where to properly route requests for setup, feature clarification, etc., as some of those responsibilities were not the CSMs.
  • Once our requirements became more clear to the Services team, we were informed that we would need to invest in the more expensive version of Hubspot CRM for Premium features and customization, some of which would not be available until an upcoming release.
  • We ended up having to manage most of the data migration ourselves, relying on an intern and internal project management to manually de-duplicate contact and company details from Pipedrive.
  • Reporting and dashboard-building on outreach activities was cumbersome, and not intuitive, relying on an axis-system of data points that even our Implementation Specialist struggled with at times.
Ryan Roch, CSM | TrustRadius Reviewer

Likelihood to Renew

Podio

Podio 9.1
Based on 17 answers
I have a sales rep who is putting me in touch with a new support team member and we're supposed to have a meeting next week. It does not look particularly likely that we will end up choosing Podio based on my initial customer service experience, but I am not closing the door entirely. It's going to be an uphill battle for sure, but it is not entirely out of the question, particularly if they have improved task management on the horizon and can demonstrate a greatly improved attitude.
Anonymous | TrustRadius Reviewer

HubSpot CRM

HubSpot CRM 10.0
Based on 3 answers
Because it's integrated with HubSpot marketing platform, which is indispensable, and works simply and seamlessly with the marketing platform. The CRM is intuitive, never a time burden, and makes doing business development work a whole lot easier and enjoyable. I think at this point it's safe and fair to say we would be somewhat lost without the CRM.
Greg Linnemanstons | TrustRadius Reviewer

Usability

Podio

Podio 6.0
Based on 2 answers
Ease to use. Modify it yourself to suit your needs
Anonymous | TrustRadius Reviewer

HubSpot CRM

HubSpot CRM 9.7
Based on 2 answers
Because it's so easy, and without anything but a "Welcome to HubSpot CRM video" . I think my 83 year old mother could figure it out.
Greg Linnemanstons | TrustRadius Reviewer

Reliability and Availability

Podio

Podio 8.0
Based on 4 answers
Never experienced an off-time. Minor Bugs often solved within hours after reporting.
Jan Florian Maas | TrustRadius Reviewer

HubSpot CRM

No score
No answers yet
No answers on this topic

Performance

Podio

Podio 8.0
Based on 2 answers
It works all the time and if I have a question, support get back to me ASAP
Anonymous | TrustRadius Reviewer

HubSpot CRM

No score
No answers yet
No answers on this topic

Support Rating

Podio

Podio 7.5
Based on 6 answers
Podio support was always responsive and very quick to provide answers and assistance during the history of using this product, their support team has always been top notch. There have been several cases where calling podio support a feature was not available and they provided either workaround solutions or added the features straight into their roadmap.
Anonymous | TrustRadius Reviewer

HubSpot CRM

HubSpot CRM 10.0
Based on 4 answers
They were quick to respond to questions we had regarding the Hubspot system and would log in to our account directly to see exactly what we were seeing to help resolve issues.

They'd explain the solution so we could learn how and why. If something we were trying to do wasn't possible, they also explained how and why.
Erin Harris | TrustRadius Reviewer

Implementation Rating

Podio

Podio 7.0
Based on 1 answer
Could of got more help sooner and mapped out structure after the 1st month. Future planning
Anonymous | TrustRadius Reviewer

HubSpot CRM

HubSpot CRM 9.6
Based on 6 answers
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
Greg Linnemanstons | TrustRadius Reviewer

Alternatives Considered

Podio

Compared to Salesforce: Podio is not as robust as a tool for CRM tracking. It also doesn't have the in-email capabilities that SF offers. Compared to Basecamp: Podio is somewhat similar to Basecamp but doesn't offer the same functionality with checking items off and archiving projects.Compared to Zoho Projects: Podio is vastly superior to Zoho Project's lack of flexibility (requiring a development team to build) and accessibility by all members (Zoho Projects requires a very limited number of "owners" of projects which makes it difficult if multiple owners need to assign one or more people to a project).
Anonymous | TrustRadius Reviewer

HubSpot CRM

We had already started using HubSpot by the time I started here and it was a natural fit to use the HubSpot CRM alongside the marketing platform. It's been hugely successful for us, so I don't have any experience with another CRM here. At previous companies I've had experiences with software like Sedona Office, Shafer's, and SmartService (which tied into QuickBooks). HubSpot CRM has the best user interface of any CRM I've used, and been the easiest to work with. Sedona was probably the only other CRM that had comparable flexibility and could do some of the things we do in HubSpot, but the interface was much older and clunkier (it was also more industry specific). HubSpot CRM is the best CRM tool I've used over the last decade of experiences across a number of companies.
John McMahon | TrustRadius Reviewer

Scalability

Podio

Podio 10.0
Based on 2 answers
As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform
Anonymous | TrustRadius Reviewer

HubSpot CRM

No score
No answers yet
No answers on this topic

Return on Investment

Podio

  • Podio is great for task assignment and tracking. The ability to enter and assign tasks from mobile and track their completion saves me several phone calls a day.
  • Podio outdoes email as my go to place to search for information. The ability to forward emails into the system, organize by projects and contacts, and search it all saves considerable time and confusion.
  • Podio has considerable potential to reduce overall admin time spent organizing information (filing, tracking, etc) The ability to keep a single record of a given piece of information without being tied to email vs file structure works very well.
Keller Baum | TrustRadius Reviewer

HubSpot CRM

  • Increased prospecting power is a definite plus. The tools it puts in your reps hands will help them propspect more efficiently and powerfully, e.g. Sidekick and HubSpot company database.
  • Better deal tracking and reporting.
  • More effective followups using the rich background information available on the timeline.
  • Better communication internally to make our sales, marketing, and underwriting teams more effective and work better together.
Spencer Rule | TrustRadius Reviewer

Screenshots

Pricing Details

Podio

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Podio Editions & Modules

Additional Pricing Details

HubSpot CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

HubSpot CRM Editions & Modules

Edition
Free Forever$01
  1. Per Month [Unlimited Users]
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Podio
8.0
HubSpot CRM
8.7

Likelihood to Renew

Podio
9.1
HubSpot CRM
10.0

Usability

Podio
6.0
HubSpot CRM
9.7

Reliability and Availability

Podio
8.0
HubSpot CRM

Performance

Podio
8.0
HubSpot CRM

Support Rating

Podio
7.5
HubSpot CRM
10.0

Implementation Rating

Podio
7.0
HubSpot CRM
9.6

Scalability

Podio
10.0
HubSpot CRM

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