What users are saying about
120 Ratings
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63 Ratings
120 Ratings
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Score 7.5 out of 100

Mattermost

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63 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

  • Mattermost ranks higher in 1 feature set: Project Management

Project Management

6.9

Podio

69%
8.7

Mattermost

87%
Citrix Podio ranks higher in 10/16 features

Task Management

5.9
59%
24 Ratings
8.6
86%
20 Ratings

Resource Management

8.5
85%
20 Ratings
N/A
0 Ratings

Gantt Charts

8.4
84%
8 Ratings
8.4
84%
12 Ratings

Scheduling

4.7
47%
21 Ratings
8.9
89%
13 Ratings

Workflow Automation

5.0
50%
25 Ratings
8.5
85%
14 Ratings

Team Collaboration

5.7
57%
26 Ratings
N/A
0 Ratings

Support for Agile Methodology

5.4
54%
15 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

9.4
94%
11 Ratings
N/A
0 Ratings

Document Management

4.5
45%
22 Ratings
N/A
0 Ratings

Email integration

8.9
89%
21 Ratings
N/A
0 Ratings

Mobile Access

8.9
89%
21 Ratings
9.2
92%
31 Ratings

Timesheet Tracking

8.1
81%
13 Ratings
N/A
0 Ratings

Change request and Case Management

8.5
85%
18 Ratings
N/A
0 Ratings

Budget and Expense Management

4.7
47%
16 Ratings
N/A
0 Ratings

Search

N/A
0 Ratings
9.0
90%
30 Ratings

Visual planning tools

N/A
0 Ratings
8.6
86%
14 Ratings

Professional Services Automation

7.7

Podio

77%

Mattermost

Feature Set Not Supported
N/A
Citrix Podio ranks higher in 4/4 features

Quotes/estimates

5.0
50%
9 Ratings
N/A
0 Ratings

Invoicing

8.9
89%
9 Ratings
N/A
0 Ratings

Project & financial reporting

8.0
80%
9 Ratings
N/A
0 Ratings

Integration with accounting software

8.9
89%
6 Ratings
N/A
0 Ratings

Communication

Podio

Feature Set Not Supported
N/A
8.3

Mattermost

83%
Mattermost ranks higher in 8/8 features

Chat

N/A
0 Ratings
9.5
95%
33 Ratings

Notifications

N/A
0 Ratings
8.5
85%
33 Ratings

Discussions

N/A
0 Ratings
9.3
93%
31 Ratings

Surveys

N/A
0 Ratings
8.2
82%
17 Ratings

Internal knowledgebase

N/A
0 Ratings
8.7
87%
18 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
7.2
72%
10 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
7.9
79%
16 Ratings

Integrates with Outlook

N/A
0 Ratings
7.3
73%
9 Ratings

File Sharing & Management

Podio

Feature Set Not Supported
N/A
8.4

Mattermost

84%
Mattermost ranks higher in 8/8 features

Versioning

N/A
0 Ratings
8.5
85%
17 Ratings

Video files

N/A
0 Ratings
8.1
81%
26 Ratings

Audio files

N/A
0 Ratings
8.4
84%
27 Ratings

Document collaboration

N/A
0 Ratings
8.4
84%
24 Ratings

Access control

N/A
0 Ratings
8.3
83%
26 Ratings

Advanced security features

N/A
0 Ratings
8.2
82%
21 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.7
87%
16 Ratings

Device sync

N/A
0 Ratings
8.4
84%
20 Ratings

Attribute Ratings

  • Citrix Podio is rated higher in 1 area: Usability
  • Mattermost is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating, Ease of integration

Likelihood to Recommend

5.6

Podio

56%
42 Ratings
9.0

Mattermost

90%
35 Ratings

Likelihood to Renew

9.1

Podio

91%
17 Ratings
10.0

Mattermost

100%
2 Ratings

Usability

6.0

Podio

60%
2 Ratings
5.0

Mattermost

50%
4 Ratings

Availability

8.0

Podio

80%
8 Ratings

Mattermost

N/A
0 Ratings

Performance

8.0

Podio

80%
4 Ratings

Mattermost

N/A
0 Ratings

Support Rating

7.0

Podio

70%
10 Ratings
7.2

Mattermost

72%
15 Ratings

Implementation Rating

7.0

Podio

70%
2 Ratings

Mattermost

N/A
0 Ratings

Configurability

7.0

Podio

70%
1 Rating

Mattermost

N/A
0 Ratings

Ease of integration

8.0

Podio

80%
1 Rating
8.7

Mattermost

87%
15 Ratings

Product Scalability

10.0

Podio

100%
2 Ratings

Mattermost

N/A
0 Ratings

Vendor post-sale

8.0

Podio

80%
1 Rating

Mattermost

N/A
0 Ratings

Vendor pre-sale

7.0

Podio

70%
1 Rating

Mattermost

N/A
0 Ratings

Likelihood to Recommend

Citrix

[Citrix Podios's] customer support is very quick and they provide you an option to convert your
project into small tasks so that you can better assist your team and extract
maximum work out of them hence I will totally recommend its usage. I could not think that keeping track of tasks could be this much easier and smart. It is a fully customizable tool that manages my tasks efficiently and deal with them effectively.
Read full review

Mattermost

Mattermost is well suited for teams and groups that want to collaborate together and need a simple intuitive solution to communicate together. As it's very similar to Slack, it suits the same needs in my opinion. However, for people who prefer a solution that integrates various features, it lacks features other than instant messaging. That being said, I actually think it's a good thing.
Read full review

Pros

Citrix

  • Very easy for people without coding or technical skills to set up and maintain information in "Apps".
  • Platform is very easy to learn and adopt--it's intuitive.
  • Project management potential is awesome--instead of having to fit your projects into a structure that is industry specific, you can build an app that tracks what you want, in the order you want it.
  • Has a "relationship" field that allows you to relate an individual item or record to a record in another app. It effectively gives some of the functionality of a relational database.
  • Very useful for information sharing when staff members are in different regions or places.
Read full review

Mattermost

  • Project Management- Its very easy to manage different projects with different teams as the tool is very user-friendly and comes with a lot of features which serves the purpose.
  • Channel Communication- This is a very helpful feature that lets you create multiple channels for specific purposes and makes communication across the teams fast & efficient. You can also make the channel private or public.
  • User management- Its user management and directory integration feature is really ahead of other tools like slack.
Read full review

Cons

Citrix

  • More filter options for calendars.
  • Customizable views for Relation fields.
  • Full featured Podio mobile App for iPad.
  • A customizable profile status – would love to work with Podio in silent mode (logged in while working, but "not available" for requests when in heavy work mode)
Read full review

Mattermost

  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
Read full review

Pricing Details

Podio

Starting Price

$9 per month

Editions & Modules

Podio editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    A discount is available for annual pricing.

    Mattermost

    Starting Price

    $0 per month per user

    Editions & Modules

    Mattermost editions and modules pricing
    EditionModules
    Starter01
    Professional$102
    EnterpriseContact Us3

    Footnotes

    1. per month per user
    2. per month per user
    3. per month per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Pricing Info

    Likelihood to Renew

    Citrix

    Podio customer service is great. The cloud and mobile service is fast (almost instant, continuous syncing). With a solid user base, and backed by Citrix, this is a serious business solution. They're also constantly working on improving and making it more powerful. I anticipate it only getting better
    Read full review

    Mattermost

    Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me.
    Read full review

    Usability

    Citrix

    It is usable, for sure. Requires a bit of thinking to be really useful.
    Read full review

    Mattermost

    It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
    Read full review

    Reliability and Availability

    Citrix

    I have not experienced any down time
    Read full review

    Mattermost

    No answers on this topic

    Performance

    Citrix

    It works all the time and if I have a question, support get back to me ASAP
    Read full review

    Mattermost

    No answers on this topic

    Support Rating

    Citrix

    Podio support was always responsive and very quick to provide answers and assistance during the history of using this product, their support team has always been top notch. There have been several cases where calling podio support a feature was not available and they provided either workaround solutions or added the features straight into their roadmap.
    Read full review

    Mattermost

    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Read full review

    Implementation Rating

    Citrix

    Could of got more help sooner and mapped out structure after the 1st month. Future planning
    Read full review

    Mattermost

    No answers on this topic

    Alternatives Considered

    Citrix

    Compared to Salesforce: Podio is not as robust as a tool for CRM tracking. It also doesn't have the in-email capabilities that SF offers. Compared to Basecamp: Podio is somewhat similar to Basecamp but doesn't offer the same functionality with checking items off and archiving projects. Compared to Zoho Projects: Podio is vastly superior to Zoho Project's lack of flexibility (requiring a development team to build) and accessibility by all members (Zoho Projects requires a very limited number of "owners" of projects which makes it difficult if multiple owners need to assign one or more people to a project).
    Read full review

    Mattermost

    Mattermost is possibly the opportunities of cloud against any of the workplace communication software, especially for developers. DevOps integrations make it easier for users to use it with multiple tools like Github, Zendesk, and Zoom. The peer community support is well enough to help you if you face any issues while running the open-source software in production.
    Read full review

    Scalability

    Citrix

    As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform
    Read full review

    Mattermost

    No answers on this topic

    Return on Investment

    Citrix

    • Podio is great for task assignment and tracking. The ability to enter and assign tasks from mobile and track their completion saves me several phone calls a day.
    • Podio outdoes email as my go to place to search for information. The ability to forward emails into the system, organize by projects and contacts, and search it all saves considerable time and confusion.
    • Podio has considerable potential to reduce overall admin time spent organizing information (filing, tracking, etc) The ability to keep a single record of a given piece of information without being tied to email vs file structure works very well.
    Read full review

    Mattermost

    • It has reduced ticket quantity by a vast percentage, which has reduced costs due to less call being placed to the help desk
    • It has reduced email flow as well, which requires less management by Mail Administrators
    • It has made software developers within the organization very happy, as most of them are now ambassadors for Mattermost
    Read full review

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