Likelihood to Recommend MindMeister is ideally suited for building mind maps, site maps, or similar types of data maps in the cloud without needing to install extra software. I find that it isn't quite as ideal for other types of diagrams (ERDs, flowcharts, etc) as some other tools, though it definitely can handle those things as well.
Read full review [Citrix Podios's] customer support is very quick and they provide you an option to convert your project into small tasks so that you can better assist your team and extract maximum work out of them hence I will totally recommend its usage. I could not think that keeping track of tasks could be this much easier and smart. It is a fully customizable tool that manages my tasks efficiently and deal with them effectively.
Read full review Pros The UI is well laid out and easy to use. The workflow makes perfect sense and makes creating tasks a breeze. The collaboration features make brainstorming not only easy but fun! Everyone enjoys using the tool, which was not the case with other collaboration software we used. I love being able to get all of my thoughts and ideas on the screen to see them and then be able to connect them in a logical way. Read full review Very easy for people without coding or technical skills to set up and maintain information in "Apps". Platform is very easy to learn and adopt--it's intuitive. Project management potential is awesome--instead of having to fit your projects into a structure that is industry specific, you can build an app that tracks what you want, in the order you want it. Has a "relationship" field that allows you to relate an individual item or record to a record in another app. It effectively gives some of the functionality of a relational database. Very useful for information sharing when staff members are in different regions or places. Read full review Cons I think that the free plan should offer a bit more terms of features to make the testing experience more engaging. My experience using the App version was not so good when compared to the web version of it. I feel more comfortable using it in my notebook. Paid plans could be more flexible to support small or temporary demands. Read full review More filter options for calendars. Customizable views for Relation fields. Full featured Podio mobile App for iPad. A customizable profile status – would love to work with Podio in silent mode (logged in while working, but "not available" for requests when in heavy work mode) Read full review Likelihood to Renew Podio customer service is great. The cloud and mobile service is fast (almost instant, continuous syncing ). With a solid user base, and backed by Citrix, this is a serious business solution. They're also constantly working on improving and making it more powerful. I anticipate it only getting better
Read full review Usability It is usable, for sure. Requires a bit of thinking to be really useful.
Read full review Reliability and Availability I have not experienced any down time
Read full review Performance It works all the time and if I have a question, support get back to me ASAP
Read full review Support Rating Never had an issue with customer support, though we never really needed anything major as far as technical help. I do not believe they offer 24 hour customer support but we don't need it as MindMeister is not the type of tool we need need 24 hour a day support for. Overall, very happy with the level of support.
Read full review Podio support was always responsive and very quick to provide answers and assistance during the history of using this product, their support team has always been top notch. There have been several cases where calling podio support a feature was not available and they provided either workaround solutions or added the features straight into their roadmap.
Read full review Implementation Rating Could of got more help sooner and mapped out structure after the 1st month. Future planning
Read full review Alternatives Considered I have also used LucidChart and Google Draw to create mind maps and concept maps in the past. I think that MindMeister is by far the cleanest and most user friendly of the three. Google Draw does not have anywhere near the same functionality. LucidChart tends to be clunky and the options to create your map are not always clear and intuitive.
Read full review Compared to Salesforce: Podio is not as robust as a tool for CRM tracking. It also doesn't have the in-email capabilities that SF offers. Compared to Basecamp: Podio is somewhat similar to Basecamp but doesn't offer the same functionality with checking items off and archiving projects. Compared to Zoho Projects: Podio is vastly superior to Zoho Project's lack of flexibility (requiring a development team to build) and accessibility by all members (Zoho Projects requires a very limited number of "owners" of projects which makes it difficult if multiple owners need to assign one or more people to a project).
Read full review Scalability As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform
Read full review Return on Investment The most positive result of using MindMeister is a visualization of each step in work and connections between different nodes(ideas, steps). This greatly simplifies the work, especially collaborative work, since it is easier to show it once than to explain things many times. Negative impact: lack of offline desktop version. Read full review Podio is great for task assignment and tracking. The ability to enter and assign tasks from mobile and track their completion saves me several phone calls a day. Podio outdoes email as my go to place to search for information. The ability to forward emails into the system, organize by projects and contacts, and search it all saves considerable time and confusion. Podio has considerable potential to reduce overall admin time spent organizing information (filing, tracking, etc) The ability to keep a single record of a given piece of information without being tied to email vs file structure works very well. Read full review ScreenShots